You know, I gotta say... Through past experiences at GameStop I was REALLY hesitant to go here but nobody else had the blasters for one of my kids games. Patrick was really cool though, he was really knowledgeable at how to work your jelly and save some cash too, without being all shady about it. All in all it was a quick and easy trip. Got what I needed and got out without a bunch of rabble rabble.
I love game so this place helps me alot
Associate was very a proactive salesman and got us what we needed. We like that.
I wish they had more inventory. They are out of so pre-owned games.
Overpriced on items and low ball you on buy backs.
They took good care of me even going above and beyond what is called for
Cool staff friendly, clean place
Super nice and helpful guys.
Typical gamestop location cashier/ clerk plays more games than does work hard to get service its better to just order online anymore honestly..
Friendly Service, would suggest a great place to go.
Ordered Pokémon cards end of February and was told they would be here in mid March. Go in and ask a little after mid March where’s my packs at and was told they’ll call me if they come in. That was 2 weeks ago and it’s 3/30/21 and haven’t gotten a call and when I call the store I get no answer no matter what time of the day I call
Super nice, clean and everyone knows what they are doing
The store itself is fine I guess, but if you try to call the store’s phone number they will literally NEVER answer. It’s super infuriating when you’re just trying to ask one question.
Went to pick up and order some things for my sons birthday. The gentleman behind the counter was very helpful and friendly.
I dont know why those prices ( HIGH AS.S) are like that when you can go to the PlayStation Store its open get it cheaper
Went here on Black Friday and had the best service I’ve ever had at a game stop. The staff was on top of it, had multiple employees in the store asking what you were there for so they could pull it before you got to the cashier. And they were all incredibly friendly!! This GameStop is 30min from my house but the closest to family we were visiting and I would seriously drive 30min past 5 GameStop’s to come back to this one. 10/10 customer service on a hectic day
Very knowledgeable and friendly staff!
It saddens me to say that game stop in general is not the store it use to be. Managment in general will be the downfall. RIP
Even on their busiest, craziest days, the staff remains kind and patient. You can tell that the manager cares about her customers because she will go out of her way to help them. Im glad that I am lucky enough to live near THIS particular Gamestop.
Spent about 30 minutes here playing video games and shopping. The staff was helpful and really took their time looking a particular game I wanted. They have quite a bit of clothing and toys, all game related. Ill definitely be going back another time. Hopefully this time they will have Tiger Woods.
My favorite gamestop. Probably the best one Ive ever went to. All the employees and managers are amazing, helpful and kind.
Love this place Reid helped me and informed of Warrantys I did not know about
I called this location 3 times and apparently all store associates were too busy to answer the phone, yet when I drove up to ask the same question I was calling to ask no one was in store and employees were in the back. Also, they didn’t have what I was calling to ask for so I drove 25 minutes for nothing. Thanks.
This is an awesome place, I mostly go here to buy merch from my favorite games and shows, Sometimes the pricing seems too much but when you have it you’ll know it was worth it! It’s an amazing place the people there are really nice and down to earth, I love the service there, it feels like a home.
Knowledgeable staff and great deals going on. Its nice being able to talk video games with someone who can relate.
LOVE LOVE LOVE us some Gamestop and the benefits of being a long time customer with perks!~
Super polite and incredibly helpful. You could tell they really cared about the issues I was having and they did a wonderful job helping me resolve them.
Patrick was a super helpful dude and was patient with me copying my data between Switch versions.
This GameStop has a better selection of pre-owned DS and 3DS games compared to other locations. Plus, its easier to walk around in the store because of how much space this is.
Just went to get my Nintendo Switch dock tested. Extremely friendly and helpful. Shout-out to Darious and Ralph, fantastic people!
Always great service. 5 star game stop.
Super awesome store! Love the staff always have the things I need
This Gamestop was awesome. The manager Taylor was super helpful and patient. He explained all my options and helped me make the right decisions.
People there are cool and they know everything about games. Always help me make my decision
Fun and friendly staff always enjoy my visit to this location. I recommend this store
Very friendly and polite staff. Even in a smaller, busier store. They were super helpful.
Friendly & helpful staff. Never feel uncomfortable or judged asking questions about new items or when asking for help.
Friendly and knowledgeable staff. Told me about great deals so I could get more for my money
Friendly service, quick and easy to buy here.
Went in so my kids could spend their allowance the person that helped us answered all of their questions and suggested a game to one of my sons that he ended up buying and loves it.
Im giving you guys a 5 star review because I want you guys to keep doing what youre doing. I frequent a lot of GameStops in the area and I feel like their awful customer service will eventually spread to your store. Bay Area Blvd. has some straight up pr*cks for Game Advisors, so please dont stoop to their level.Ive never had a problem with this store and its possibly my own karma for thinking Id get similar service elsewhere. Im sticking to the LC GameStop because you guys still have your souls.
If I could give 0 stars I would. I had taken a bag of Xbox stuff to sell for my boyfriend, not knowing he accidentally had Nintendo items in there too. Later that afternoon when I had told my boyfriend what they ended up buying from me we realized the Nintendo things were taken. We went back to the store asking to reverse the purchase and the employees there did nothing to help us. They said it was my fault because I was told that all sells were final (was never told that) and that it stated on the sign pad that all sells are final (which it does not). We told them how important those Nintendo items were to my boyfriend and they did absolutely nothing to help. I have tried reaching out to the corporate office several times on the matter and have yet to hear back from anyone. It has been 7 months now. Truly disappointed in how the company is handling an very upset customer. I have told anyone that I know not to give their business to GameStop.
Nice friendly staff that went out of their way to help us out. Would highly recommend
Staff always has great knowledge of all the consoles and can easily recommend what to buy for different age groups
Awesome as always!!! Best staff and have what I want everytime.
Great selection of games and everything video game related... Very helpful staff
Best customer service in the area even better than our malls GameStop no lie like a second home
Employees were very nice and helped me find the best deals in the 2ds and games that I wanted. Ill be back.
Good customer service
I know nothing about tech stuff the staff were so helpful and patient. Definitely know their stuff.
This place has great variety of games and they help as soon as you need it
Great store. Always has what I want in stock and the workers are just so nice.
ALWAYS great service. Always good prices.
I buy all my games frome gamestop. Love this place
Theyre super cool and helpful people. They have great program where you can get store credit for old consoles and games, etc, and use the funds towards new things to try.
Staff here is excellent! Very friendly and always helpful!
Best place to get your game on for a bit of a pricey pick, but definitely worth it with a GameStop membership
It used to be super crowded in there and overwhelming. But they cleared it up and its actually really nice
They are very helpful when I need help finding a game or asking about a system or a game.
Had what I need. Went two different stores.
I usually dread shopping at GameStop but the employees here were great and did a great job answering the questions I needed answers to. Id rate higher than 5 if I could.
Very informative about things i did not havee knowledge about.
Best gamestop Ive been to. Great staff everyone has a good attitude.
Lied to my face told me I would be able to pre-order one of the switch bundles first thing in the morning. Nope. Sold out. Will never shop there again until all staff is fired.
Always helpful and open to helping you find what you need at the best price.
Very nice folks to truly enjoy their job
It has all the latest a gamer could want.
Very Helpful but not the most knowledgeable in terms of some games
Good place to pick up old games.
Very knowledgeable, cool games both new n used
Awesome place they know their stuff
Easy place to go to scratch my video game itch.
Awesome place with awesome people.
Kids love it lots of games
Alot of construction going on around there but still worth going.
Very good customer service.
Amazing service will be back
Good ppl
The most helpful staff ever!
Staff was nice and helpful
Clean great employees, knowledgeable on games and services
Advertise items they dont have. Refuse rain check. Try to up sell you a higher price system. Skip them and try internet. That is where they buy too.
Verry Helpful staff.
Saved the day and had that special gift for my sons Christmas
Great employees
Nice people and good sells
All the games you want and has mostly everything you need for your console.
Helpful good service.
Always has the best stuff
Good place to get games
Ran our of BO4 pre order posters
I always found there I looking for
VERY PLEASANT EMPLOYEES VERY HELPFUL
My favorite gmae store
The employees here sound like they never heard of games before.
Friendly and helpful staff!
Employees are nice and helpful.
It was awesome!~