Great experience at Mattress One with Harrison. He listened, didnt try to oversell with financing or a product I didnt want. I ended up with a reasonable and very comfortable mattress that was delivered the next day. Thank you, Harrison and Mattress One for making my transition back to Florida a little easier :)
Kevïn is a awesome and helpful sales person. Me and my wife had a bad experience at another location and we decided to give this location a chance. We are happy we did. Highly recommend.
We went to Mattress One because last summer we bought a floor model there & they went out of their way to deliver it the next day. This time, we paid for bed on Dec. 28, told delivery would be Jan 6. Got a call that the bed was”going to someone else” and we could expect delivery the 13 or 14 of Jan. I wondered why we couldn’t get a firm date. Jan 13 comes, we get scheduled, then on same day, we’re told the beds that came in we’re going to others. We were given another date range for possible delivery. We could call customer service & perhaps be compensated for our inconvenience. I called Customer Service 5 times one day, & no one answered. You’re on hold for 10 minutes then it goes to voicemail. At this point, I completely lost trust in this company. We paid over 2000 for the bed, I expected a bit more service, like a firm delivery date. I also emailed customer service & never got an acknowledgement. We returned to store for refund, which they cannot do at the store—customer service has to do it. That took another week & daily calls to customer service—who did answer. Compared to where we actually bought our new bed—ordered the bed, were called the next day with delivery details. Came in less time than it took me to get my money back. Also was not charged for the bed until it was delivered. Harrison was fine, nice, until we had problem, then he “did all he could do “ & it was now up to customer service.
Just went into the store to look and met the most helpful sales rep named Harrison. Great customer service with expertise. I just brought two sealy mattresses which was greatly needed as we just moved to Florida from New Jersey. They are delivering them Wednesday! So excited to get good nights sleep. Thanks Mattress One!
Just purchased and received our new mattress. Harrison in the store was great. steered me towards a couple different ones based on my input, and didnt try to steer me away from a less expensive mattress i began considering. Thats exactly what i expect from a sales rep. NO HARD SELL! Delivery was on time and quick. Nice experience all around.
Needed a new mattress. Heard good things about Harrison here at mattress1. Decided to come see what he thought would be best for me. He was very patient and understanding. He also gave me a great deal on the set. Will be recommending him and this store to anyone.
Very pleasant experience. Will let others know. Harrison is very good at his job. Will see him again.
Great experience working with Harrison. He is very knowledgeable and explained the difference in mattresses very well. Not pushy at all. Will definitely refer anyone to him. Very happy with my mattress.
I had excellent experience and service at this store. Store manager Harrison wasn’t pushy and explained the comfort level on each mattress I asked about. His knowledge about the mattresses was a major factor in helping in my decision to purchase my mattress. The delivery was made on date as promised.
After finding a set we liked somewhere else, we dropped in to see what Mattress One offers. Found a similar set and sales associate Harrison got the OK to match the price. Delivery went well, they showed up on time, were well mannered men, and got our bed in place within minutes.
Picking out a mattress for someone else can be a challenge, but Harrison was a tremendous help. He provided guidance without a sales pitch, gave us a good price, and got delivery set up for the exact date we needed. If youre in need of a new mattress and confused by all the choices out there, save yourself some time and money -- visit Mattress One in Leesburg. They also have a huge selection.
Just had a great experience purchasing a Tempur -Proadapt mattress from Harrison. What a well informed sales associate he is. We are so pleased with our newBed and anxious for its arrival.Mattress One should feel proud to have Harrison in their employ.Thanks Harrison!
Harrison at Mattress 1 One in Leesburg was terrific. He was extremely knowledgeable and very helpful.
Harrison is great to work with. Hes so helpful, thorough and kind. Im very pleased with the service he provided.
Went to Mattress One in Leesburg, FL to purchase a Temp-Proadapt. Jan and Harrison showed me the full line, explained all the details and offers on this new model - AND saved me over $200.00 by letting me know that a note from my doctor stating that my medical condition required a new mattress would cancel all taxes. THANK YOU Jan and Harrison. Great products - great service. My best to both of you. GALEN
Getting ready to close on my home so I figured Id pop into a few store to browse through some mattresses. Ended up at Mattress 1 here in leesburg and was kindly greeted by an awesome rep named Harrison he really made my browsing Experience a treat he was very informative also very polite and very patient with me and my million questions sorry about that by the way after we talked for a few I let him know Im waiting to close on my home and will definitely be returning to purchase a bed set. Thank you so much Harrison keep up the good work and will be back to see you as soon as Im finished closing on my home. Recommend 5☆ for anyone looking for a new mattress set they literally have everything and Harrison is definitelyA plus. But anyways srry for the long review just had to come and leave a review about my shopping experience I will definitely be referring you to my friends. And to whomever it may concern you definitely need more people like Harrison he really knows his stuff... 5☆ hands down
Great staff very friendly and inviting, super knowledgeable and helpful
Harrison was awesome! He was extremely helpful and knowledgeable. We will definitely refer others to him!!!
I was looking for a mattress and stopped by Mattress One Leesburg, got there before store opened and Mr.Harrison came out and invited me into the store and he was very nice and polite, Got a great deal on a nice mattress. Thank you for the great service. Virginia Casburn
Harrison was very helpful and patient while helping my 88 yr. Old dad pick out a mattress. Great selection to pick from. My dad bought a Tempur-pedic and excited to have it delivered
Purchased a mattress and was promised next day delivery between 7 AM and 7 PM. I took the old mattress off and took it outside. Hung around all day and started to get nervous so I Called the store at 2:30. He couldn’t help and said it was all on customer service. Yesterday he was so knowledgeable about the delivery; today he is clueless. We called the number provided and they said it wasn’t on the schedule. It’s Saturday so now I have to wait until Monday to get it. Two nights with no mattress now. Grr
Utmost professionalism from Harrison, very knowledgeable and courteous, full of professional advice, I will recommend this store in Leesburg Fl to all my friends.
Harrison was very informative and knew the product line. He was a pleasure to deal with.
Harrison was awesome and very knowledgeable thank you for a great mattress buying experience!!•
Just spoke with Alan, he was both informative and understanding of my pet issue, understanding that we share the bed with our pets. Thank you Alan.
Harrison is outstanding with matching the best mattress with your needs. We landed on the Tempur-pedic!
Harrison was very knowledgeable and polite, was a joy to deal with a young person who knows what professionalism is.
Harrison was very helpful with choosing the perfect bed for me!
Store Manager Harson was very helpful and helped me to stay in my budget. Will defdefinitely have my business for the future.
Ok do i got the king size for twin deal....it was a good deal the salesman screwed up on my order and getting it here with their in house shipping really was a nightmare. My bed was suppose to come Monday but after receiving a call from the mattress store It got rescheduled til Wednesday, so I get a call Tuesday from their shipping saying they will be here in an hour but unfortunately my mattress delivery was set for Wednesday and I was out of town. So today is Wednesday the movers had instructions to call one hour ahead do to me working. The movers called 20 minutes ahead and at 30 minutes as I was on my way from work to home they said were tired and have been waiting 10 minutes and need to leave so they left my stuff outside in the dirt....the good news is I got my bed the bad news is I wont buy from there again ....now instead of the mover taking my old box spring I have to find a place to dump it😱Well Good luck ...hopefully their service gets better😊
Courteous, knowledgeable salespeople. Worked well with us. Gave a discount on a floor model.
Very helpful on selecting a mattress that would help me.
Salesman very attentive and made a really good deal. 👍👍
Great place to buy a mattress