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Caliber Collision
508 Sunshine Blvd N, Lehigh Acres, FL 33971, United States
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Caliber Collision
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Mo
Review №1

Thank you for a superior job. it was fast easy, and awesome work. Always updated me as work was be performed. Awesome job.

Ja
Review №2

Justin was very knowledgeable and so polite. Dealing with him was great, He went above and beyond and I am so appreciative. Great customer service and Tammy was fun at the desk. Great overall experience.

Gi
Review №3

The whole process was easy. Vehicle was done on time, everyone was very friendly and knowledgeable. Body work was excellent.

Te
Review №4

Caliber Collision was awesome and professional. Mike kept me updated on the status of my car and my car looks great. Very happy with the service. I would definitely recommend taking your car there.

Co
Review №5

Very professional and friendly personnel. Excellent quality of work fixing my car that was tee-boned. Looks brand new!Connie Dennis

Da
Review №6

Very quick! Kept me informed through the whole process. I was very surprised at the cost, it was lower than I expected. I would recommend them!

Ya
Review №7

Great service!! Brought in my Lincoln Mkc and it was finished in 5 days, everything was done right the first time, highly recommend!

CA
Review №8

Great work, and finished early. Vehicle looks brand new and was returned spotless inside and out. Mike kept me updated on status and extremely professional. Highly recommend them.

Re
Review №9

Tammy and Mike were very professional and helpful with facilitating the work being done to my car. They kept me informed every step of the way. The workmanship is very good as well.

Da
Review №10

Great service from professional staff! From front desk thru body shop..

DR
Review №11

Loved the team and they are a quality team 👏 👌Will always take it to Caliber Collison!!

Je
Review №12

Mike was 100% professional, on board with getting my car back to me in a timely manner. I would recommend him!!

To
Review №13

I brought my Toyota Tundra in to fix damage that was done when someone did a hit and run on me. They pay attention to detail and have over the top customer service. They said my vehicle was going to take 7-10 days to fix and they got it done when they said it would be done. When they delivered it I was like WOW! One off the employees cleaned my vehicle after the body work was done and he did a awesome job delivering my truck! I gave him a tip and drove out of there happy as could be.

Ja
Review №14

Manny was awesome! Fixed my car up very quickly after my accident. Kept me updated with cost and progress of the repairs, even during the holidays. Everything looks awesome and Im so happy to be drivin my lil car around town again. Id totally recommend Caliber Collision!!

Lu
Review №15

Absolutely wonderful place very professional courteous and kept me informed throughout the entire process. Wouldn’t go anywhere else.

Ca
Review №16

Had my car sent here following a collision, and the team at Caliber was very professional and respectful, they did excellent work, and they communicated well. Its also very nearby the Enterprise I rented from, so couldnt ask for more convenience there. The shop itself did great work on my car, and they were able to match the paint on my car with the repairs.

Pa
Review №17

I would not Trust my vehicle to any other Collision Service but Caliber Collision. Best Quality of work I have ever seen.Great Friendly and extremely Helpful and Honest Crew and Service Men I have ever had the Pleasure of meeting and doing Business with. Once You have had Your Body work on Your vehicle or Paint job or any work done there You will Always Come Back.They Also guarentee there work.

DJ
Review №18

For anyone needing quality accident repair on their car, I highly recommend Caliber. Your car will look like when you bought it

Ma
Review №19

My experience with Caliber Collision in Lehigh Acres Florida was awesome. They did a fantastic job on fixing my truck so that it looks just like new, just driving it home I realized what a fantastic job they did on bringing it back to new. And, thank you for your support of the veterans.

Ba
Review №20

Very satisfied with the repairs made to my bumper and directional lamp. Looks like new.

Mi
Review №21

They were very professional and kept me informed as the repair went on.

Ab
Review №22

They were very professional and respectful. They finished the job in a timely manner. I would highly recommend.

Ni
Review №23

My car looks better than when I bought it!! The team at Lehigh acres did an incredible job on the repair and had the great customer service to match.

Do
Review №24

Top notch service says it all.

Ja
Review №25

I TOTALLY RECOMMEND this place. They took care of everything even with me getting my car rental processed. Very friendly and professional staff. I was really impressed with the interior of my car. It was SPOTLESS HOLY COW! AWESOME!!!!

Ji
Review №26

Car turned out like new. Staff handled the insurance claim process efficiently. Everyone was really nice and made the whole process easy going and kept me updated the whole time. Highly recommended

Je
Review №27

Recently picked up by boyfriends car from Caliber and we are beyond pleased. We cannot say enough. Kathleen went above and beyond to make sure we were taken care of. She is truly a gem. The treatment we received from her from the time she greeted us giving our little ones a piece of candy to the time we picked up. (She even hung up the pictures my kids colored for her in her office.) Our car looks amazing! No delays! Could not ask for more. Thank you!!

La
Review №28

My business with Caliber Collision was excellent theyre very good people I rate them number one

Al
Review №29

Told me about a lifetime warranty and im trying to use it because they did a bad job the 1st repairs. Now they cant even have an adult answer the phone properly. Very unprofessional!I need my car fixed!

Ta
Review №30

Nicole is so friendly and nice. Both Mikes are nice as well. I receive a call to give me a update about my car. I really appreciate the updates.

Te
Review №31

Easy location to find. Plenty of parking. The staff was very friendly, and easy to reach by telephone. They gave us a good price, which was handled by the other peoples insurance company. When we got our car back, you couldnt even tell that the vehicle was backed into. The damage was fixed, and the colors matched perfectly.

Or
Review №32

Very friendly, helpful and professional staff, especially the manager Michael Boysen. It was my first time getting an estimate and they made the experience easy to understand and everything was done quickly. Overall excellent service.

ma
Review №33

Found myself in a bit of a situation last month when a careless driver hit me at a red light. Thankfully I was ok. I was scared because I’ve never been in an accident before and wasn’t sure where to start. I am so thankful for the AMAZING staff at Caliber Collision in Lehigh . From the first call I made they were awesome!!!! They had my car for a few days and kept me informed every step of the way.They did such a great job repairing my car. It looked like it was never hit. They returned my car in excellent condition and even washed and cleaned the inside of my car. I am so happy I found them.

Ma
Review №34

Did a great job or repair on my vehicle after my accident.

Tr
Review №35

Nicole is super nice on the phone, and I understand the problem isnt her fault. I havent had my car for 2 months now. Between the insurance company and repairs that are still popping up when Im supposed to have my car already, its getting extremely frustrating. I need my car to get to work and back.

Ne
Review №36

TAKE BEFORE PICTURES OF EVERYTHING. When my husband went to pick up my vehicle, he noticed damage on the interior door (Caliber Collision had repaired the exterior). When he brought it to their attention, the young man in the lot drove it back to the shop. He came back with the shop supervisor, Mike I believe, who stated - the damage was already there when you brought it, someone had been tinkering with that door beforehand - which was just not true. He lied right to my husbands face. My husband disagreed but what could we do? Luckily the insurance company had the before pictures that were sent to them by CALIBER COLLISION and the insurance agent helped to rectify the situation. A few days after picking the vehicle up, Caliber Collisions office called, apologized (as they said they had just learned what had happened), and said they would order the trim piece to replace what they had damaged. I wanted to write the review to let you all know that SOME of the staff is lacking integrity and its a good idea to take pictures of EVERYTHING they might touch in doing your repair.The actual repair job was wonderful, the color matched the car and the repairs looked 100%. I would consider the work we took it in for to be 5-star. However, I wouldnt consider this an overall 5-star experience.

Jo
Review №37

Had a small encounter with a garbage can. Lovely shop staff reviewed right sideview mirror. Super fella said he would check with another colleague in the shop who reassured me not to worry. They checked that the operation of mirror was fine and said a bit of buffing would make cap of side view mirror almost as good as new!!! No charge, big smile and an invitation to visit again. Will do gentlemen and thank you so much! Joanna Maze

Ka
Review №38

Very professional and highly recommended!

J
Review №39

I brought my car to Caliber for repairs earlier this summer. Within a timely fashion all repairs were completed and the car looked like it just rolled out of the showroom when it was done. Chip, the manager, was a pleasure to work with and addressed all of my concerns. He has great interpersonal skills and is very knowledgeable about all aspects of the body shop process. I would definitely recommend this shop to anyone who is looking to have body work done quickly and smoothly.

Ju
Review №40

Very rude. The girl estimator just sits on her phone, lazy and wouldn’t write an estimate because “she didn’t feel like it” I heard her loudly say. As she sits and just takes pictures of herself. She actually told me to go somewhere else and get it done. That’s the type of business you run? Giving business else where? No problem, will do. Next time I’ll take pictures and send to coperate. They removed me review before but I’ll continue to post until this is fixed.

Ky
Review №41

Went for an estimate in my vehicle. Mike was very rude and refused because I was going through insurance. He said he would not give an estimate. Take your business elsewhere, they are much more helpful and have a better attitude toward paying customers.

Bl
Review №42

If you are black please don’t take your car here especially if you’re a black women. I 8 white peoples cars who they have done and their car was excellent. I brought my 2011 Benz and the job was terrible they over sprayed my headlights. I would never recommend this place to my worst enemy

Ga
Review №43

We just picked up our 2006 Lincoln from Caliber in Lehigh. The car looks amazing and new!The staff was personable, professional and exceeded our expectations. My meticulous retired husband who worked in the auto industry for over 30 years stated the workmanship was excellent!We will return to this Lehigh Caliber!

Pa
Review №44

Recently went to Caliber Collision to get an estimate. Kathleen W. looked at some minor damage to the read bumper. She said give me a few minutesand returned approximately 5 minutes later. The paint on the bumper was cleaned up. Also gave me advice on my auto lease. Well appreciated and hopeful will not be charged as Kathleen suggested. You cant beat that great customer service!! Thank you Kathleen and Caliber Collision!

Ma
Review №45

Great customer service Mike is the nicest person

An
Review №46

Excellent work ethic. All of my repairs were done on time, and the interaction with all the workers was a pleasure.

Se
Review №47

Horrible! They barely put the truck back together messed up the internals on one of the doors. Nothing lines up and caused more damage to the front steering had to goto their sister shop in fort Myers and still displeased with the quality of both shops! Stay away!

De
Review №48

Dropped my vehicle on Monday given pickup date of Friday. Vehicle Repaired ahead of schedule. Repair mechanics did a fantastic job. Went well beyond needed repair. Thank you.

CC
Review №49

One of the worst places I have ever been to for a car repair. NO communication from staff and they tried to take 2 days to fix a problem that should have taken 15 minutes. Will gladly drive further to the Bonita location for MUCH better service.

ho
Review №50

They were friendly and fast. They made all of the rental accommodations for me. I came in with 2 small kids and they offered to help take the car seats out and even watched my kids while I took care of the rental. I couldnt be happier with them.

Bl
Review №51

Great service! Love everything!

Me
Review №52

Caliber Collision Lehigh Acres is definitely the best shop hands down. They have the absolute best customer service Ive ever seen and I wouldnt take my car anywhere else. They get the job done in a timely and orderly fashion and Ive never had any issues. I couldnt be any happier!!! They get an A+++++!!

Je
Review №53

Recently went to Caliber Collision to repair my Honda. They did excellent work, were a pleasure to work with, and they kept all their promises. A real consumer-friendly business. Highly recommend them.

Vi
Review №54

Excellent company to do business with. Excellent service, customer service and professionalism.

Ro
Review №55

Excellent knowledgeable workmanship!Fair and up to date repair costs!They really back their services!Brought a 2014, $5,800 repair, back to original condition:)Nothing but praise of repair and warranty for Caliber in Lehigh (:-.....Rev. Robert 2 Christ Rinaldi

de
Review №56

The customer service here is like no other. They exceeded all my expectations. Kathleen was very attentive to every detail. :)

Am
Review №57

I had a great experience. The staff was so professional. Everything was dealt with in a timely manor. I was updated on the status of the repairs throughout the entire process. Overall they are a trust worthy and deliteful company to work with!

Ch
Review №58

I came in to get a estimate and they told me Id have to wait 2 weeks for a estimate thats crazy they let me walk away without out an estimate not a company Id want to work with ever

Ed
Review №59

Friendly and always helpful

To
Review №60

Overall my experience with Caliber Collision in Lehigh Acres was good. Chip was open and honest about all the ins and outs of what was happening.

Je
Review №61

My car needs some substantial body repair done that was caused by an accident. My insurance company wants an estimate for the work. I contacted Caliber Collision, and we did set up a tentative date for the estimate to be done. I asked for an email confirmation, and was promised to receive that shortly before the appointment.Well, the appointment would have been today, but I never received a confirmation for it!I certainly will not have them work on my car, if they are not organized enough to confirm any appointment!This is simply a disgusting business attitude!

Gr
Review №62

Great service, they do excellent work.

Hu
Review №63

Great customer service Mike !!! Thank you !!

St
Review №64

Very disappointed in Calibers. We took our 2013 Nissan in for work after an accident and we didnt get the work we were promised. They did body work but didnt fix the pulling and knocking sound. Since it wasnt corrected we are now stuck fighting them to do the work they were paid to do.. Manager Chip lied and employee Matt were dishonest and unprofessional. Not a good company its bad business.

Dr
Review №65

Always do spectacular job. Car/Truck will always come out they way it was before your accident or better than it was.

Da
Review №66

Great service. Fast

Fr
Review №67

They did nice work and very timely

Al
Review №68

The shop did not do a proper repair. When I told them they installed a bent condenser the employee told me They come like that so that the air hits it better working at a parts store I have never seen a bent condenser but he continued to insist that they come bent. I took my concerns to the GM which did nothing to resolve the issue. Im also missing a bracket and along with bolts. The key was covered in grease when it was returned which is very unprofessional in the mechanic world. Bottom line is that these people do not car about your car and want to only want to receive money from the insurance company. Dishonest and unethical!

vi
Review №69

I would highly recommend ! They do excellent work and have great customer service.

ST
Review №70

Very professional, and do excellent work. My car looks brand new, paint job was perfect.

Lu
Review №71

Our insurance(statefarm) had us booked with them,and even though we had to drive from Montura it was well worth it when we got there they had already set up the rental car and was there waiting for us, everytime we called for info it was well given to us we dropped it off late Wednesday and it ready within days. To job itself came out good,My husband was glad to get his truck back.

El
Review №72

Super nice people very understanding answer all your questions as best they can can’t tell you the price cuz the insurance covered it but I can tell you this is the place to come fast professional kind people here in my opinion I prefer this place then other places I went to hands down

Om
Review №73

The staff there are great at keeping in touch. I was in an accident about 2 months ago. I have been going through hard time, lossing my job right after the accident and they have been working with me to hold my car until o get the deductible together (damn IRS). They are understanding. They finished the car quick. I have a 2012 nissan altima that got damaged pretty bad. Cant wait to get my car back. Thanks guys. I highly recommend them.2nd part off review 7/6/2017. I went to pick up the car and it was finished perfectly. As if i never got into the accident. The paint matched perfect. The staff was really nice and best of all I have warranty on the work if anything I can take it to any Calliber Collision. They really worked with me in a time of need with storage of my car. Thank you guys I will only recommend Caliber Collision.P.s screw the IRS. Lol..A Greatful customerOMAR.

Ri
Review №74

Easy to work with your car insurance. Friendly staff that works there. Check them out.

Ja
Review №75

Great shop that does quality work!!

Jo
Review №76

Good place good customer seervice

Ge
Review №77

Nice place high on price

Bo
Review №78

Great body work and painting

Ma
Review №79

Great job

Information
17 Photos
79 Comments
4.2 Rating
  • Address:508 Sunshine Blvd N, Lehigh Acres, FL 33971, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/lehigh-acres
  • Phone:+1 239-303-0491
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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