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AT&T Store
4316 Lee Blvd #9, Lehigh Acres, FL 33971, United States
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AT&T Store
Comments
Ro
Review №1

Amazing service, the manager Maria who took care of me was very knowledgeable and helped me with my issue. I will definitely come back to her. Thank you ladies

Ro
Review №2

Maria was my sales person. Shes amazing, very professional,very accurate. she has a lot of patience and Im very pleased I will go back to her for future problems with my phone. Im very happy with my new phone

Si
Review №3

Maria is the best. I was in and out. Needed to separate my number from an account. She handled it perfectly

De
Review №4

Stopped here this afternoon to discuss an upgrade & some changes to my account. Moving my mother to Illinois with my wife and I. I want to take her number with us so she doesn’t need to change anything.AT&T currently has a special with Direct TV which we are also interested since we don’t watch TV BUT MOM NEEDS her “Wheel” fix.As an AT&T Retailer they are limited to account access.

An
Review №5

The experience was very good... The manager is so nice and intelligent... He helped us pick the best offer for our needs!

an
Review №6

Best experience I’ve had. Great customer service . They very informative about the devices and help you find the rigth deal and phone that fit you’re needs. I will definitely recommend the store to anybody.

An
Review №7

Customer service is by far the best... the staff is very welcoming. They ensure all needs are meet and in a timely manner.

am
Review №8

MELISSA is so awesome. She went out of her way for me and my daughter. She was so knowledgeable. She even found out I was overpaying on my bill for last 5 months and was able to get me a full credit. The other att store on colonial said I can only get 2 months refund. They were rude over there also and not knowledgeable about any questions I had. I cant thank melissa enough for all she has done.

ke
Review №9

Gorgeous woman behind the counter one thing I do know

Ar
Review №10

Mellisa was vary helpful, she made she we got what we needed and for the best price and was able to answer all are questions

Li
Review №11

Great experience here! Listened to what I wanted & needed & gave me the best deal! Manager Angel is very professional!

Ko
Review №12

I was aggravated and having the worst time with my new phone and old sim card.I went to this store and was immediately helped by Natalie.She was very knowledgeable and understood my needs. She got everything resolved in a snap. Answering and expanding upon all the questions I asked her.Thank you Natalie! Thanks At&t

Ma
Review №13

I had an overall fantastic experience! I cant express how much we appreciate the customer service here! It wasnt just one individual that helped us, I want to thank each one of them! Tell Danny its Adam Lambert (I was talking about) Thanks so much yall!

Al
Review №14

I didnt even go to the store I called for help with the note 7 recall and spoke with Patrick, he was awesome he was so helpful he even called another store to help me. Very polite and professional and willing to go the extra mile! I look forward to continuing my business with this location!

An
Review №15

Great customer service, if you have a business this is the store to go to. They always take good care of me and the business.

Ma
Review №16

Felipe gets distracted way too easily. Been waiting for an hour and he’s just laughing with some girls. I’ve also asked him some questions and he just tells me to go on the app. Doesn’t seem to have any care about costumer service. I never had a problem with this location until he showed up. All other associates are friendly and get their job done fast.

Mi
Review №17

I went to this location Friday September 22, 2017 I had to wait an hour or half before I was seen then after I got my account set up everything was good and done, when I got home I looked at the paperwork and for some reason they put my address as a state that Ive never even lived in, then I called left a message which told me they were call me back into in 24 hours and I still havent received received any calls. So that customer service is very poor at this location. T

Na
Review №18

The Assistant Manager was SUPER sweet and easy to work with, she helped me through out the whole process and made sure I got the BEST deal on my first phone !! 10/10 RECCOMEND !!

Er
Review №19

The at & t store is a very nice Place, we are very happy with them and the team is excellent 🤩🤓👌🏼

M-
Review №20

If you had asked ne about At&t a week ago, I would have told you I couldnt wait till my phones were all paid so I could switch to sowhere else. Over the last year I have had horrible service and treatment coming from the company over a different range of issues, both on the phone and at the At&t store on Dani Dr.... I walked for the 1st time into the lehigh AT&T pffice on Thursday, not knowing what to expect, and let me tell you, I WAS BLOWN AWAY! Melissa was my sales rep and I cannot say enough great things about her! She was courteous, attentive and honest. She took care of all my questions with patience & diligence. My issue took hours to resolve and even though other customers kept on coming in while she was alone in the store working on ny issue, she managed to multitask and help all of us sooner than later. By the time we were done, she had not only helped ne set up my new phone, she had also gone over ny current products and helped me save some money On my monthly bill! Melissa also provided me with different options on tablets, and though I didnt decide on that at the time I do plan to, and I am making sure I come back to the same store to have her help me with it. If she isnt there then I hope I get a hold of Maria (the manager), whom was also extremely polite and knowlegeable and helped us address some extra issues with my difficult trade in. If I could give them 6 stars I would! Thank you both for reinstating my faith in your company! Ill be back to get that tablet soon!

Na
Review №21

We had a great waitress which made our dining experience very enjoyable. The food was good and affordable.

Le
Review №22

Great customer service and lovely employees! by far the best AT&T here in lehigh.

Ty
Review №23

Store manager is rude. And other employees are lazy they just sit there when other people can be helped. Overall I do not recommend the Gunnery and lee store in Lehigh horrible service horrible management overall

Li
Review №24

Ask for Nathalie she will give you good sales and costumer service!

po
Review №25

Great customer service and great price #1 store to go!

Jo
Review №26

They can do nothing to replace your phone and the sole agenda of everyone in there seem to be focused on selling stuff to new customers and not focused on making sure there existing customers are taken care off

Br
Review №27

Tatiana was very helpful and knowledgeableGood experience

Me
Review №28

Pretty cool place...nice phones and good deals.

We
Review №29

The worst experience I’ve ever had at AT&T. I went there yesterday at 6:30pm to see if I can do an upgrade. The two clerks were helping other people and did not even acknowledge me. Then when a couple walked it one of the clerks let them know she would be right with them. An hour later and no assurance. Never coming back to this store again.

Ly
Review №30

Had a problem with my phone doing all kinds of crazy things. The team there got my phone back to normal and made my day.

Da
Review №31

Knowledgeable great customer service. Go back every year for an upgrade.

Da
Review №32

Clean environment, great customer service, fast and friendly people.

Mi
Review №33

Very good customer experience, employees and manager are really helpful

Pa
Review №34

Came from ft myers to buy an iphone x from this store and after a 45 min wait was told i would have to wait another 30-45 min for an upgrade. terrible customer service and the store rep if you want to call him that was felipe. fire him!

Ke
Review №35

Angel was a pleasure to worj with. Friendly and knowledgeable

Ab
Review №36

Poor customer service everyone is so rude all they do is talk and laugh and take for ever to do something! I switch from T-Mobile to them. I did the Switcher program and I’ve been waiting for 2 months already. They gave att the wrong installments now and I have to wait for another 2 month to get my money back because of their error never again......

Al
Review №37

Great place and wonderful customer service.

Xo
Review №38

Felipe and this new guy are very unprofessional. They are constantly arguing, joking, and other shenanigans in front of the customers. I suggest management replace those three boys because their behavior will drive business away.

Jo
Review №39

Excellent attention always solving the problems. offers very good options thank you very much

Je
Review №40

Excellent Service!!! Súper recomended!!!

An
Review №41

Excellent serviceVery nice staffThanks

Ma
Review №42

Horrible service. Went today to upgrade 4 cellphones and they told us to use the ATT app to check if I was authorized to upgrade...Really?? They didnt want to check anything on their computers.

Je
Review №43

No body even says hello, they dont even look at you to let you know when youre next

er
Review №44

They have the best staff and they are very helpful

De
Review №45

Terrible service and attitudes of employees.

Jo
Review №46

Been waiting for over a hour just to get a new sim card...

Sa
Review №47

Great store

Al
Review №48

Great Customer experience!

NC
Review №49

Very poor customer service. And I see is not the first time it happens with the same employees. I wont recommend anyone to this store very unproffessional

Au
Review №50

Not good at all costumer service

Fe
Review №51

Good Costumer Service

Ke
Review №52

Great services.

Je
Review №53

Great service.

Ca
Review №54

Great service.

We
Review №55

Dont even go to the Lehigh store!

Ge
Review №56

Bad service

na
Review №57

Great Customer Service!!!!

os
Review №58

Good for everyone

Sa
Review №59

Very pricey

Ma
Review №60

Terrible service, the two women who were with a very bad attitude, make them wait without doing anything and deny services. One of them was in the office and seemed to be sleeping, the other was denying services, I am not zero stars because there is no option, 0 recommendable.Super bad service the 2 women with bad attitude keeps us outside waiting for 1 hour and at the end denied services, one of them was sleeping at the office, I don’t recommended this place at all, people with no manners.

Wi
Review №61

I dont have internet it doesnt work

Ma
Review №62

Very good attention ... thanks.

Es
Review №63

No. Me. Taste. Service. Very. Bad

Ed
Review №64

Excellent service Angel excellent manager and his team formidable!

je
Review №65

Pretty good service friendly employees

Ma
Review №66

Great service

Ju
Review №67

An excellent service and Hispanics

Information
11 Photos
67 Comments
4 Rating
  • Address:4316 Lee Blvd #9, Lehigh Acres, FL 33971, United States
  • Site:https://att.com/stores/florida/lehigh-acres/122033
  • Phone:+1 239-369-7700
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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