Best pharmacy in town i have been with rite aid for years and Petra and Nicole do a great job. They have NEVER taken longer than 20 minutes to fill my script. It angers me when I see rude customers at rite aid because they do such a wonderful job even my doctors say Rite aid is great because of Petra: they deserve the best they take care of me and i will always be a loyal customer!! TO any rude customers out there you need to adjust your expectation because rite aid is the best!
I just switched to Rite Aid due to new insurance. The pharmacy staff was very helpful and nice.
Im disabled they made my ESA and myself go back in the 100 + degrees to my car to call the person I was picking up for to ask her for her birthday....Ridiculous ....they should have called the customer for authorization for me to pick up for them !SHAME ON YOU !!!You made it a very burdensome & negative experience for my ESA and myself !!!
So I went in to get my prescription (pharmacy 5 star love them) and there was a disgruntled customer at the cash register he was clearly upset. To fix the problem the manager started yelling at him I could hear it all the way at the back of the store while I picked up my prescription. When i got back to the front the customer said stop raising your voice at me and fix this he was not yelling but speaking calmly the manager continued yelling and the customer left. I cant believe the poor customer service a manager would have with an upset customer. Of course I dont know the whole story there but yelling at customers is never ok.
Rude manager, got in my face and raised his voice, would do 0 stars if possible.
I did not realize how quick and efficient rite aid was until I switched to another pharmacy...I did not realize how great they were until last week. I am not saying the pharmacy I was at was bad but they had nowhere near the staff that rite aid has I will NEVER switch to another pharmacy! The longest I have ever had to wait was 45 minutes and that is just what they told me i had to wait I usually get my prescriptions within 20 minutes of calling them in! IF you are thinking of switching pharmacies in the lewis-clark valley rite aid is the place to go for sure! BY THE WAY...my doctor even told me that the reason we all love Rite Aid so much is because of Petra...she goes above and beyond the call of duty and has the best most friendly customer service.
This is our favorite local pharmacy. Cody took the time to explain some options on medication and was very helpful. Thanks!
Pharmacists was amazing. called ahead was told what I could purchase otc. the red head guy who helped me was not pleasant. he literally lectured me on updating my RX told me I wasnt allowed to buy what I called ahead for and then after told he was wrong still lectured me at the counter to himself feel right. still will go back but hope I dont deal with that guy again
We bought 3 Braun oral b electric tooth brushes here and had to return two of them because they didn’t work. Went back a month later to buy the replacement brush heads and wanted to use a 3 dollar off coupon that came with the toothbrushes. The coupon wouldn’t work because it was two years expired! I am very disappointed to have bought these expensive toothbrushes here and they have been sitting on the shelf for for more than two years! Costco has the replacement heads for way cheaper. 9 for 50 dollars. Rite aides are three for 40 dollars.
Pharmacy is best! Store hasnt changed in 40 yrs. Shelves never full,although I hear it is up for remodel.
What should have been an easy exchange turned into a nightmare trying to exchange a lipstick that I got on buy one get one half off. Come to find out this place does not honor their sale price if you do an exchange for the same item (I had a receipt). They have no respect for their customers at all, literally 4 employees ganged up on me. They were completely clueless as to what they were doing. Anyway, I decided to just return everything and just rebuy the items so I can get the same deal and they make it a point to show their displeasure in helping me. Once items are returned they recharge me and the price is 16 bucks MORE than what I paid to begin with. At this point its obvious a computer issue as well as a human one. Nothing was done to remedy the situation. In the end I returned all 45 bucks of make up and went to Kmart where I paid less than half what I paid at Rite Aid. Never again stepping foot in that place and the 10,000 dollars in meds we get from them per month has been transferred to Walgreens.
Awesome store and really great staff!
No customer service shocked that some places will hire anyone who applies
Nice, cool place, with a friendly greeting as soon as you walk in the door. Its close enough to walk to, and you dont feel like you have to rush out of there.
Very friendly and helpful
Large store