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Kral Bros. Collision Hail Customs
589 E State Hwy 121, Lewisville, TX 75057, United States
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Kral Bros. Collision Hail Customs
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Ta
Review №1

I stopped by on a Saturday because it was close to work. I was only expecting a quote for damage to my bumper. I was asked if I could spare about 20 minutes. ERIC had my bumper fixed in that 20 minutes. The cost was more than reasonable ;) and way less than expected. I am grateful and fully satisfied with not only the work that ERIC did but also the customer service and of course the free pizza!!!! This place is amazing and I am planning on using them for all of my automotive needs. You have earned a long term customer. THANK YOU to the entire team and a super big thanks to ERIC you are phenomenal!!!!!

Ta
Review №2

I received excellent service from this company. From the time that I met them at my home until they dropped off my car. Very very professional. I am blown away by their work. My car is in better shape than what I gave them. Excellent excellent work on all the hail damage etc. I would highly recommend this team of professionals. It was a great experience from start to finish. They really advocated for me as a customer and educated me along the way. Well done guys!!

Kh
Review №3

I had hail damage service done by Kral Bros and very very happy with it from start to finish and working with the Insurance and claims process. Everything was taken care by the them and without any worries. After the service my Car was looking as good as new and would happy to refer them to my friends who need services in future.

Ch
Review №4

I cannot say enough great things about this place and the people that work here! They went above and beyond with their customer service and are very accommodating and honest. I will not go anywhere else in the future. I loved how quick and easy the whole process was (they come to you with a rental vehicle so you don’t have to go anywhere or waste your time).

Pe
Review №5

These guys trade me like family member. Respect my concern also very transparent to their standard of high quality. Well done, nice work. Complete the metal repair in 20 minutes. Unbelievable. Recommend

Ru
Review №6

I contacted Kral Bros to discuss some options for my brand new Tesla Model Y and since the very beginning they went above and beyond my expectations; they picked up and delivered my car at my door and I even got a loaner vehicle while they worked on my car. The whole process was a breeze, they are top-notch professionals that kept me updated, answered all my questions, and delivered in a timely matter with excellent care.Wonderful people, fantastic service, and superior work!

Hy
Review №7

When my car was in collision, I didnt know which body shop to take it to. The insurance company was telling me to take it to their preferred shop but Kral Bros was recommended to me by a friend who told me about them. Jeremy worked with me and gave me several different options with aftermarket vs. Original parts. They even shuttled me with and Uber and helped me arrange a rental car. They went above and beyond to make sure I was taken care of. In the end, my car looks really good and I love how they even sanitized and disinfected my car with this active antimicrobial spray when they were done. Definitely will recommend this shop. Great people.

Ru
Review №8

Last April of this year a hail storm happened and caused massive damage on our 2017 Ford Escape. In the aftermath, finding a reliable hail repair shop was so challenging and risky I should say. Fortunately a friend referred me to Kral Bros. Garage in Lewisville and there I dropped by to inquire and instantly decided to let them do the task. Great professionalism and utmost honesty/ transparency with the deal were my initial impressions. We dont have rental car insurance coverage during repair duration but even if I did not ask.. they offered a brand new 2021 car for free with unlimited mileage. The repair was very amazing as the car came out dent free and smooth as new which really attested their quality/excellent workmanship. I was also impressed how they value customers by constantly giving updates and keeping the promised time to get the job done and surprisingly with free deductible.For various car repair and needs I will always recommend this place to anybody at anytime as the management and staff are very friendly and capable . For specifics, Chai is always there and too smart to make deals easy& simple plus she makes you feel at home right away

Bi
Review №9

Dial and the team were very responsive and incredible customer service. Went out of his way to make this easy and the car looked amazing when I got it back.

Ma
Review №10

The owner Kent is a great guy! Very friendly and honest! I feel like we made a new family friend.Very easy to deal with, professional and exceptional quality. We can’t thank them enough for the awesome job and I will refer everyone we can! Thanks again for the great job!

He
Review №11

Honest and excellent customer service. Great work

Le
Review №12

Took my nearly new Dodge Charger to Kral Bros. Garage today on the recommendation of a friend, after someone chipped the paint on my passenger side door when they were getting out of the car next to mine. I cannot say enough good things about my experience there! Its a family-owned business, and they pretty much treat you like family. The whole staff is incredibly friendly and welcoming. They turned around the paint touch-up really quickly and did an exceptional job. And their rates are super affordable. I also learned that if you bring a car in for hail damage, it wont cause your insurance premiums to go up, because carriers dont charge extra due to acts of God. So, if youve got any dents, dings, or scratches, definitely head to Kral Bros. Highly recommend!

Ri
Review №13

Our 2012 Camry needed a detailed wash and wax. Several different options were discussed and the pricing options were competitive withthe full service car wash facilities located in Allen. We chose an option that is not offered by most car wash facilities and the extra dollars spent was well worth the outcome.

Ro
Review №14

Wow, I just picked them out from the phone book at random to fix some dinks in my Miata. They were amazing, not only in quality but prices. They fixed the dinks fast without an appointment while i waited. The waiting area is impressive, great decor and coffee. Nathan is the man to see he will make you car as good as new. Employees are very friendly and personable. I will definately be back again!

Da
Review №15

I highly recommend this shop to anyone that are in need of their services. Chai was who I deal with and she is very professional. She handled my claim and took care of my truck needs and she also kept me updated with all the updates. I will definitely use them again...Thank you Karl Bros and Chai I appreciated the work!

Ma
Review №16

They went above and beyond what was asked of them. They did a fantastic job. I highly recommend them. They were extremely friendly, honest, and educational through the whole process. Anyone with hail, paint, or body damage should call them first.Thank you again!

Tr
Review №17

Curtis Thank you for repairing my new car back to normal!!! Your shop did a fabulous drop, I am speechless with the outcome of work & effort your team put into getting my car repair! I will definitely use your service again & refer all my Liberty / Safeco friends & co workers. GREAT JOB. 😂🤗💋💜

Ed
Review №18

When I called over the phone customer service was top notch very good! Then I arrived to drop off my truck and again customer service was on point, very informative and was advised that tech was sick and they would possibly take an extra day to finish installing my grille, and black chrome accents. Which I was fine with. The rep advised would give me a call the following to let me know. Next day comes around and I have to call them to get an update around the end of day to see if my truck would be ready. He advised me would end up needing an extra day, which again I was fine with I was more upset I had to call to get that update. Next day I get a text pretty early that the vehicle is ready. I go up there to pick up my vehicle and installation itself is solid very good work, good installation but I didnt appreciate the truck had dirty water stains around where work had been done. I didnt expect them to wash the whole vehicle, but I would at least expect them to clean what they caused. I also had advised the rep if he could save the box for me so I could store the original grille since its pretty big. He didnt do that either. I just felt as an after thought once the work was actually done. Drove from far away because of all the excellent reviews, but not sure if I would use their services again.

Br
Review №19

I had some non insurance repair and the service and pricing was great. Jeremy took time to explain what additional paint work would be required and gave me an estimate immediately. I highly recommend this repair as the best I have ever experienced. Thanks.

Ka
Review №20

If I could give over 5 stars, I would! They hold their word and go above and beyond! I have never had service like this before when dealing with car issues. I highly recommend Kral Bros to take care of your auto needs! You wont be disappointed, I promise!

ro
Review №21

I had my hail damage repair done by them, oh men! I didn’t have any problems at all ! Chai took care of everything all I did just wait for them to call me back and inform me that my car is already done. I didn’t pay any single dime coz Chai took care of my car insurance as well! And my car looks brand new . Highly recommended if you have any problems with your car.

Ch
Review №22

Top notch in paintless dent repair. If you want your vehicle to look like how it did when you first drove it out of the dealership the first time you bought it, this is the place. Their attention to detail will give you the warm and fuzzies. And now they are doing custom leather and interiors too just to perfectly wrap up in a pretty little bow everything you would need in restoring you car under one roof. Saw the headliners and fiber optic work they did, and I drooled.

Br
Review №23

I was working with a friend of mine that works there to repair some body damage on our 2018 Audi SQ5 from a hit and run. Not only did they expedite everything with the insurance but one of the owners, Kent, also helped me by taking to Enterprise with his own personal truck! Upon picking it up, there was a couple things that weren’t communicated well enough from me to the gentleman I spoke to on the phone and the owners assured me that they would do whatever it took to get it handled, they would have it done within 24 hours and they would also cover the extra day for the rental since insurance wasn’t going to cover it. Less than 24 hours later, they called and said the car was ready. When we arrived, the car looked better than new, Kent showed me around the shop to see some of their more unique cars in the shop since he knew I was into cars, wrote me a check on the spot for the rental and shook my hand. Lastly, for a man that seems to be doing well, he still insisted on thanking me a number of times for bringing them our business. 10000% will be going back and sending all of my friends and family there, as well! The only reason I rated them 5 stars, is because there isn’t more. The guys are absolutely incredible and believe in old school customer service!! 👍🏼 Great job, Kral Bro’s!! Keep up the incredible work!!

Je
Review №24

Kral Bros. did hail repair on my vehicle after the last storm. They did an excellent job and the car turned out just the way the sales guy (Shawn) said it would. The entire experience on our part was brainless because of the professionalism and follow up of Shawn.

Fo
Review №25

Kral Bros. did an amazing job on my new Katzkin leather seats in my truck. I highly recommend Vinny if you need any upholstery or custom interior work done to your car or boat. I love my new seat heaters too.

Ka
Review №26

They did the body work on our work truck body wise they did good but the disconnect a lot of wiring and didnt put any back together then they didnt put a kick panel Said they order it and 2 months later still dont have it

Wa
Review №27

Truly the best experience I have ever had getting bodywork done on any of my vehicles. No inconvenience at all on my part from start to finish, to picking up my vehicle and returning my rental for me. The hail damage I had was repaired in less time than quoted. All the insurance communicating, they took care of everything! I will definitely refer them to all my friends.

Be
Review №28

Kral Bros. Auto Body & Hail Repair is THE place for hail damage repair. Their work is remarkable and their results are truly incredible! Moreover, their customer service is beyond exceptional! Above all, they stand behind all of their work and ensure your satisfaction. I highly recommend Kral Bros. You will be very pleased!

Ka
Review №29

These guys provided incredible customer service and body work on my car after I had a hit and run with it. They provided continual communication through the whole process and explained everything thoroughly so I was in the loop and completed my car very timely as well. I highly recommend them and my husband and I will be using them for future needs!

Ti
Review №30

Kral Brothers were referred by a family friend and they did a great job repairing the damage to my daughters car after she was rear ended. Luke and everyone at the shop was great! Will definitely use there services again as needed.

Ma
Review №31

I had a big dent/paint scrape on the side of my Acura TL. Got some quotes to fix from numerous places, which were very expensive.However, I happened to drive by Kral Bros and talked to Jeffrey. I got it repaired at a great price, and the work is perfect. Place is friendly, honest, and I’m relieved that I didn’t have to pay an arm and a leg to fix per quotes from other places, yet the work is excellent. Very highly recommend!!

Da
Review №32

Hands down the best place for dent repair. These guys are amazing! Nate treated us like VIP from beginning to end. Strongly recommend them to EVERYONE! I would rate higher than 5 stars if possible. Keep up the great work guys!

Jo
Review №33

Very courteous and professional, they ended up cleaning the inside of the vehicle as well and ended up finding a $100 bill that was lodged between a seat and the middle compartment and Mark returned it to us promptly, thank you for your honesty! 10/10 would definitely recommend

Da
Review №34

My Vehicle was left like brand new! Even had a chance to do it without damaging the vinyl stripes on my hood, and roof! Will definitely recommend; hopefully wont be needing to use it again; but If I ever do; Ill know who to contact right away!

Du
Review №35

Fantastic experience w/ Jesse and crew at Kral Bros. Everyone was very transparent, their services were quick, and they did an excellent detailing job to top it off.Kral Bros. will be my first stop for any future-needed work.

Im
Review №36

Had my car in and out and hail damage free in two weeks. There was a small mix up that occurred during the hand off process, but Paul and his guys went above and beyond in an effort to make it right, which I deeply appreciate. They want your business and they make you feel like a priority, every time. Between getting my car picked up and a rental dropped off at my personal residence, they’ve really streamlined the entire process to make it as easy as possible. Thank you, Kral Bros!

Ch
Review №37

This was my first accident in my entire life. Kral Bros. walked me through the process of getting my car repaired right from the first phone call. Drew took the scary out of knowing where to even start. Nate helped us formulate a plan. Curtis stayed on top of every detail and saw it through to completion. I got my car back with work that was above my expectations! Professional. Personal care. Excellent workmanship.

Ja
Review №38

These guys absolutely know what their doing and have a phenomenal setup. From their dedicated paint room with the ability to match ANY paint color for any car, to their expertise in Paintless Dent Repair. Check them out if you need hail damage repair or collision and they’ll take the best care of you.

La
Review №39

Kral Bros is an amazing company! They are reliable and hard working. I personally know one of the owners, Nate, and he is a man of integrity. He truly cares for people and works hard to help them and make a difference. For hail dent repair, I recommend them first every time.

M
Review №40

Took my Ram 1500 into a too tight parking garage and took out the right rear end..upset and short on time I searched for a place near me that had the top reviews. Kral Bros beat them all. Were all stressed and apprehensive when searching for things and people that do what we need done but from the moment I walked in their front door all that went away..Everyone from the owner and front concierge to the service techs to the body workers and painters came and introduced themselves and examined my truck with me..they talked me through all the steps they would take, didnt hard sell or get pushy; just stated what needed to be done and what it would cost....Decision made..Truck looks perfect and done when they said it would be..In this day and age finding people that actually take the time to seem to care... priceless...if you need them dont hesitate

Jo
Review №41

Kral brothers did fix the hail damage and door dings on my new truck in a timely manner. They even got a rental car for me. But I cannot give them a 5 star review. They returned my truck full of microscratches that are on every surface of the paint and are very noticeable in direct sunlight especially because of the jet black paint my truck has. They deny having caused this property damage. I have a brand new truck and have been baby-ing it since I got it especially when it comes to the paint. Now Im left with damage that they caused and I have to come out of pocket to fix. If I would of known this was going to happen I would of definitely gone somewhere else.

Je
Review №42

BRAVO!! these guys certainly know what they’re doing, excellent service, very professional, quality work. I highly recommend them for hail damage and collision repair.

Ab
Review №43

I have a Lexus LS 460 and I don’t trust just anyone with my car. Devin did an amazing job and took great care of my car. He took the time to explain everything to me. They have really amazing customer service and completed my car in a very timely fashion. I will absolutely be back and highly recommend them!

S
Review №44

Devin was great! I hate having to fix car stuff and Devin made the process extremely simple and painless for me. He answered all my questions and was diligent when dealing with my insurance. Hail Valet gave me a great rental, fixed my car in no time and went above and beyond my expectations on fixing the hail damage! They did a fantastic job and Ill definitely be returning to them if I have damage in the future.

Ni
Review №45

Karl Bro’s did a excellent job on my WRX. Front end damage from a hit and run. Made sure i wasn’t in my rental for to long. They were able to help save me money out of pocket too. Definitely recommend!

Ri
Review №46

Kral bros. works with your insurance to your benefit in a friendly and very professional way. They have above average customer service and above average work ethics. Go to Kral bros. if you want the best. Tell them Rita sent you.💗💗💗💗

Aj
Review №47

It was amazing working with Lou Sarabhi to get my car repaired for hail damage. Even though i was in fortworth and was far away from where they are located. He made sure i get valet service and offered a rental vehicle for free. They delivered the car in a perfect condition after making sure they do quality inspection. I am glad i chose kral bros. Initially i was worried about choosing them even though the reviews were good but I want to recommend them now. Your car is safe with them working on it.

Ry
Review №48

Couldn’t ask for better customer service. Lou Sarabi was our salesman and did a great job handling my wife and my vehicle. Would recommend them to everyone who has had any hail damage.

Wy
Review №49

We just used Kral Bros to fix my girlfriends hail damage. This company is top notch and do exceptional work. We had a rep named Delorean Cabil and he was very experienced and more importantly, he did everything he said he was going to do. In this day and age that is very rare. He brought us a rental car to Plano and picked her car up.This was a big hail damage job which was completed in 4 to 5 days. They handled everything like a champ. We ran into insurance hurdles and they jumped up and handled them seamlessly. I had the pleasure of meeting Kent who is one of the owners and its easy to see why this company is so successful. They do everything the right way with high quality and integrity. We will recommend them to anyone and know they will do A+ work and treat the customer as they should be treated. This company is very good and I am a huge fan. I have used another company in this industry and they are not in the same stratosphere as Kral Bros. Good job Delorean Cabil!

Co
Review №50

My wife had an accident and dented her car. A friend recommended Karl Bros so we decided to give them a shot. The staff was very professional and helpful. Got our car back within a couple days and they even offered us a loaner. Their work is top notch and her car looks good as new. Would highly recommend.

Ad
Review №51

My experience with Kral Bros. was fantastic. Their customer service was amazing the quality of their work was amazing and theyre fast as well. My man Lou Sarabi hooked it up. 10/10 will do business with them again.

Au
Review №52

Extremely satisfied with the service from the Kral Bros team, any other hail or body shop pails in comparison to these guys! Super professional and high quality work that sets the standard. Hands down best service that will leave you satisfied and have your ride looking like new!!

Vi
Review №53

Professional, detailed, helpful! When I had bumped my acura on the side of the garage, I was nervous about the cost to repair it. Kral Bros is the place to go. They dont hype around and throw jargons and can easily beat any competition around not only on prices but also on quality of work. Will definitely recommend! Thanks Jeffrey for making it painless.

Da
Review №54

These Guys are great!! Not only is the shop immaculate inside, but their quality of work is immaculate. I drive all the way from Arlington just because I know that they will do the job right and with complete integrity. Jeffrey, Curtis, Nate & the rest of the crew are just genuinely good people.

Mi
Review №55

Kral Bros offered the best experience I’ve ever had with a automotive repair shop. They were kind, courteous, informative and most importantly honest! I’ve actually referred them not only to both my parents, but about a dozen friends. As a bonus, they sent me a referral check which I had no idea I was receiving. Kral Bros is the truth!

Ro
Review №56

Kral Bros. Fixed several dents in my Lexus SC430 today. They were very kind and their service was truly amazing. They even fixed few small dents without additional charge. I was out of the shop in 45 minutes. This shop definitely deserves 5 star service. I will definitely come back to them again in the future. Thank you very much for your service. You guys ROCK!

Am
Review №57

This shop deserves not just a 5 star but they need a 10 star rating on here, I highly recommend this shop, they did amazing work on it from the hail damage that had happen on April 19th 2020. They are very nice and did an outstanding job they evan detailed the inside and got most of the stains out that my son had done in the back and the blood stains from my dog when she broke her nail it looks like a brand new car and I definitely am a happy customer :) thank you all for your hard work much love-amanda 😁😁😁😁

Mr
Review №58

They are professional and very friendly and helpful i couldnt recommend this company enough if you need any work done call them.

Dj
Review №59

Hail Valet did an amazing job on my 2015 Challenger. It looks like it was never hit. It was great working with Devin he did all the work for me even brought the rental to my front door. I will definitely use these guys again. Best part was that I paid $0. Will be calling Devin next time my car gets hit!

La
Review №60

Curtis and team are great. Customer service was incredible. I had my wife’s 17 Fusion and my 16 F150 in for hail repair. Not only was it a fast turn around the work was top notch. They are my PDR place of choice and will never use anyone else. Very clean and cool looking shop, they made me feel right at home.

Da
Review №61

Took my car here for hail and some minor collision damage... the hail damage is gone and the area they had to paint (collision spot) looks awesome... cant even tell there was work done for either. Highly recommend!!

Jo
Review №62

Finished my car quickly. Very friendly environment .. Id recommend Kral Bros

R
Review №63

Completely hassle free experience. I had extensive hail damage on my 2017 Tundra. Lenny from Kral Bros stopped by my house after he noticed the damage, and took care of everything from start to finish. Kral brothers provided a rental car, which was dropped off at my house when my truck was picked up. After repairs were completed faster than expected, Lenny dropped my truck off and picked up the rental car at my house. After I inspected the truck, I couldn’t believe there were no traces of hail damage, or repairs. Kral Bros did an outstanding job, and I would definitely recommend them to family and friends.

Jo
Review №64

This place trumps all other big chain body shops

aj
Review №65

Hail valet handled the entire process competently and professionally. I was a bit nervous about handing over the keys to my 2017 SS Camaro, but Devin was great about making me feel comfortable about the entire process. Even over the holidays he kept me informed and was always extremely quick to respond, regardless of the time of day. Most importantly the shop did excellent work. All damage was completely repaired, and they even took care of a nasty scratch I had on my hood. Would absolutely recommend to anyone who’s car has been damaged.

De
Review №66

Devin made my life so much easier! Perfect results, no hassle for me. I would recommend Hail Valet to everybody without hesitation . My 2017 Honda Civic looks brand new.

St
Review №67

Devin with Hail Valet stopped by my door and offered to help us fix our 2018 Outlander. My wife loves that car and she wanted to go to the dealership since they know the car best. Plus, I was a bit skeptical at first. Everything he offered to do for us seemed to good to be true. He followed up with me a couple of times and we decided to see what they could do. We couldn’t be happier with the final outcome of the repairs done. It looked like it never got hit by hail this year. I’d definitely recommend calling Devin!

Ob
Review №68

I’m here in the Dallas from Georgia. A couple months back Devin Chased me down about my Vehicle. I doubt all that he told me because it all sounded too good to be true. I finally gave him the opportunity to take my car. The damage was fixed and they did a great job on my car. Absolutely nothing came out of my pocket. I didn’t even have to speak to my insurance but once. They took all matter in to their hands. I highly recommend this shop for any hail damages.

Sa
Review №69

Hail Valet/ Kral Bros did a fantastic job in fixing the hail damage on my car. They are very friendly, give useful suggestions and extremely honest. Very satisfied with the overall experience working with them. Would highly recommend them to everyone I know!

da
Review №70

These guys are amazing. They did great work on my car and made the whole process very easy. I was amazed when they were able to find me a rental after all the rental companies said that nothing was available. I highly recommend them.

Aa
Review №71

I usually dont review, but Nate and his employees are so welcoming and will listen to your preferences regarding your vehicle. I needed a backup camera installed in my truck (being a new driver) and they did it really fast! I know I can trust them next time if I ever need anything!

Br
Review №72

Got my car back from Kral bros and it looks great. They were very helpful and took care of everything for me. Recommend them 100% of the time for hail.

Da
Review №73

Very professional shop! Brought my Lexus in for repairs and I was handled like i was part of their family. Very clean shop with expert technicians. Very friendly staff. Had an awesome experience with this shop and would recommend it to everyone.

Te
Review №74

I recently purchased a certified pre-owned Ford Freestyle from one of the top FORD dealers in Plano for my mother. Prior to purchase the vehicle was found to have a major impact to the lift gate that would require replacement and several door dings all around the vehicle. Having been in the auto collision shop for over 40 years I decided to negotiate the sale price and have Kral Bros do the repairs. Nate and Todd were able to PDR the lift gate rather than a costly replacement, which would require painting as well as all the door dings. I get calls all the time from friends, associates and family when their vehicles get damaged. I used to refer them to Craigs Collision or Dent Empire but since those family owned shops are no longer family owned due to selling to other shops. I now refer everyone to Nate and Todd at Kral brothers. They now do all my personal cars as well.

Ja
Review №75

Lou helped me greatly in getting both of my vehicles repaired because of hail damage. I would definitely recommend this shop!

Me
Review №76

I have known the guys at Kral Bros PDR for over a year now and are a pleasure to work with. They have always been more than helpful whenever their assistance is needed. They are quick and thorough in their work and very professional. They will work with the insurance company to make the process as hassle free as possible.

Da
Review №77

This shop and the people rock! Friendly and helpful and professional service. Took my vehicle in to repair the hail and collision damage to my less than a year old SUV! They worked with my insurance and rental pickup and return. My SUV looks new again!

Ch
Review №78

Lou got my truck hail damage all fixed just like he said they would. Definitely recommend Kral Bros.

Ch
Review №79

Had a dent in my rear fender repaired by them. Dent was on a crease.They were very flexible on times for me to drop off and pickup. Work was amazing. There is no evidence that there was ever a dent.

Je
Review №80

I have taken several motorcycle parts to get bodywork done and painted. Always on time and within budget!!!! Will continue to go here with projects.

Re
Review №81

Devon, thank you for the great service. The shop did a great job on both my cars. Perfect!

It
Review №82

I highly recomend Karl Bros. My car had hail damage basically everywhere but they did an excellent job and it now looks like bran new.I honestly hate dealing with insurance companies when it comes to claims but they made everything so easy. I had to call my insurance company once, get a claim number and the rest was taken care of by their great team. They came to pick up my car, left me with a rental car, updated me by sending pictures of the process status and when they were done they brought my car back home.Yesss it was that simple!!!!!

Mi
Review №83

Kral Brothers will take great care of you! I was involved in an accident and brought my vehicle to them based on a friends recommendation. Im glad I did! They were very helpful and even got me into a rental car at their shop. I was updated on a regular basis and they helped me navigate through the confusing and overwhelming insurance company! I would definitely recommend them!

Da
Review №84

Excellent service and great work. My insurance company enjoyed working with them and I would highly recommend.

Ch
Review №85

Highly recommend Kral Bros... they did a great job managing the insurance company and their work is very good!!

Pe
Review №86

Karl Brothers did a fantastic job repairing my black LS460 Lexus. It was really messed up when I was lucky enough to find a micro-hail storm one Sunday.After multiple years of mobile dent repair work, the Karl Brothers have established a new hail/dent repair shop just off I-35E on Business 121 in Lewisville. My brilliantly repaired and shiney LS460 was delivered back to me at my home. They did all the back and forth with my insurance agency to get an accurate claim executed.GO WITH KARL BROTHERS.... Newly renovated repair shop, great entrepreneurial spirit, and just really Nice guys to work with. I wouldnt ever go anywhere else. GREAT results!

Jo
Review №87

Devin made this an easy process for me. Would recommend using this shop.Black Jeep Cherokee

Br
Review №88

Nate and his team do fabulous quality work, they care about you as a person and it shows in their customer service, I will use no one else and I refer them to everyone I know

Me
Review №89

Hail valet/kral bros worked on my 2015 bmw x3 black. They did an amazing job on the dents on roof and hood. Devin made sure the process was very easy, no hassle at all. Definitely recommend for any kinds of dent repairs.

Ir
Review №90

Kral bros worked on my 2011 Chevy silverado great communication repairs done very fast and fantastic quality paint work .From the moment you walk in the door people are very friendly and they treat you like family nice environment professional techs .

To
Review №91

The service was excellent. We gave it 4 stars because when we looked at the Carfax it showed the car had been totalled. We ended up taking care of the fauxpas but it was a surprise

Ma
Review №92

Kral bros worked on mi 2018 hyundai accent very professional techs and fast repairs, people here are very friendly & treat you like family, highly recommend the guys to everyone

ry
Review №93

Great experience! I have a 5.0 Hyundai Genesis with a unfortunate hood dent I took it to the Kral bros and was in and out within 20 minutes!!! Good service great people will be back!

Su
Review №94

The staff treated me extremely friendly and their work is truely professional. They made my repair process hassle free. My car was delivered on promised time line and I would recommend kral bros to everyone!

Aj
Review №95

Hail Valet did a splendid job on my Honda Civic . Provide a rental and they even fixed some stuff on the back and front of it that was not related to Hail. Most importantly the service was superb not even a single hail spot visible any where. I am highly recommended.

St
Review №96

Im am working out of town from Tennessee. My car got hit by hail and was damaged significantly. Devin from hail valet noticed the damage and did all the foot work . Devin brought me the rental car right to the hotel and took my car for repairs. I was amazed at how fast the work was done and how amazing my car looked when it was done . My car looks like it did when I bought it . Devin was awesome, I didnt have to do anything and no deductible out of pocket . My insurance paid for everything . I am super pleased and would definatly reccomend hail valet . Thank you Devin and hail valet !!

Ka
Review №97

Oh my, all I kan say is Im GLAD I googled Hail Repair on July 13th. I was undecided as to what I wanted to do. Never having to deal with this kind of situation, I was so lost. I had recently gotten an estimate from a friend from a guy he knew in Desoto TX, I walked in and felt like I was in a JUNK yard. It was not tidy and when I asked to use the rest room I was hit with You many not want to use the rest room here, its a guys rest room AHHHHH!! REALLY!! I was not offered water or anything upon arriving. #BadService.I left text the gentleman and told him I will not be koming back because I just dont know what I want to do. In reality I did, I just didnt want to do business there.Went home google Hail repair in my area.. I got Kral Brothers.. not sure how because Im in Dallas and they are in Lewisville 23 miles away from me. I kalled briefly spoke to Nate, explained what I needed and he was all to happy to explain the process. I said OK, Ill be in touch. A few days passed. I get a kall from Nate, he was eager to help in any way possible without being AGGRESSIVE ^_^. I AGREED to meet with him.I went into the shop and was very pleased at how KLEAN, & KOOL the shop was. I was offered kold water or koffee. Very Nice Krew over there. I asked to use the restroom and was shocked to see a KLEAN rest room with a shop full of men, I was like you guys rock, this is a first.. It was nice and stocked with good tissue not that 1 ply cheap tissue.Nate and his team took really good kare of me. Nate took me to Enterprise to get the rental, they took kare of all that with the insurance kompany. I was so grateful for them helping me because I had no idea of what to do. (smile),The insurance Kompany was slow and dropping the ball, I was frustrated and snapped at Nate a few times. (Oh I felt awful, too) Nate NEVER lost his kool with me, He remained kalm and PROFESSIONAL the entire time. Long story short.. hehe.. This Kompany Rocks.. I RECOMMEND Kral Bros especially if youre looking for great service with a smile, please kall on these Bros. Im so glad I had the opportunity to deal with a great group of guys.(Please excuse the Ks in all the C words, I can spell. I used it because the business name begins with a K)😉.Thank God for such a great bunch of kind PROFESSIONAL Men! #OneSatisfiedKustomer!!!

Le
Review №98

Dwayne @ Hail Advisor and Karl Bros did and awesome job on my car! I only wish I could have kept the loaner car longer it was sooooo nice!

je
Review №99

Great customer service, they knew exactly how to fix everything I needed with great prices!

Om
Review №100

I wish I knew this body shop, this people is very professional and accurate.i took my car in with rear damage and they got it fix with in a week.. went to couple collision repairs and they told me that was going to take two to three weeks...so I really recommend this collision center...

Information
100 Photos
100 Comments
4.8 Rating
  • Address:589 E State Hwy 121, Lewisville, TX 75057, United States
  • Site:https://kralbros.com/?y_source=1_MTYzOTY4NDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 469-712-5725
Categories
  • Auto body shop
  • Auto restoration service
  • Car repair and maintenance
Working hours
  • Monday:8AM–6PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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