Our daughter introduced us to Acute Auto Care over 20 years ago. We have used no one else since that time, on all our cars. They have never failed to be prompt, fair in prices, professional in work, and pleasant to work with. I do not hesitate to recommend them highly.
Chris and the guys at Acute Auto Care are awesome. Very comparable to the dealer but a much more personal experience! Get your appointment early before they book up.
Chris and team were excellent. Great communication and a top notch repair. Replaced my front wheel bearing assemblies at a fair price and great quality work. I would definitely use them again
I’ve been going to Acute Auto care for my Audi A4 for several years now. Chris has been very professional! They never pushed any unnecessary repairs on me, in fact several times they would do quick diagnosis on the run, for free. Trustworthy! I would recommend them for sure!
AWESOME Import Auto Repair Shop....Friendly, Courteous Management. A/C problem, Diagnosis, Compressor,Order Parts,Set up appointment, furnish nice loaner vehicle, fast service, picked up car next afternoon. Good savings, compared to Dealer price...Established Business, near 20 years....Give Them a Call....from Satisfied Customer😊
Very nice and informative. Found an issue with my water pump so I wouldnt get stranded. Extremely affordable and quick turnaround. I would definately recommend this shop.
Chris is always polite and personable and I can trust his judgement and what he advises. This company does not try to talk me into what is not needed at the time, and their work has never failed me. Thank you!
Had some issues with a car that I had just purchased, used, and had some friends refer me to this place. They are very kind, customer service friendly, and help you with all your needs. I was on a super tight budget and they made sure everything was fixed the way it should be. Glad they were able to get me back on the road. Thanks Chris and all the guys who handled my vehicle, you are all amazing!
Chris and his group are wonderful. I have been going there for many years for my 2007 Honda Accord. I have over 206,000 miles on it and he keeps it going. I wouldnt go anywhere else. Thank you for taking care of me.
Wow are they fast and reliable in their service! Pulled in for an oil change and they had me out of there in under 45min total. They also did a full tire rotation in like 30min! Chris and Brandon know how to run a tight ship and they take care of you! Great prices too! Highly recommend Acute Auto Care for any maintenance you need for your vehicle.
Having a work done on my BMW at Acute Auto Care reminded me of a parable in the Bible in which a woman with a bleeding problem suffered under various physicians for 12 years without getting cured until she met Jesus. I have been suffering under various auto mechanics in the DFW area who tried to fool me into doing unnecessary repairs/replacements, who quoted outrageous prices, and who charged me for a tuneup ($450) that was never done. I have found my auto salvation here at Acute with Chris. He is honest, fair and knowledgeable.
I’d been battling with a check engine light for months. Chris & his team were able to get me Code free and ultimately inspected. They were knowledgeable, friendly and professional.Would highly recommend.
I have used Acute for 11 years. They do great work and I trust them. Highly recommend!
I use Acute Auto Care for repairs and maintenance on both my Toyota and Nissan. These guys are top notch. Both cars run like a dream thanks to their regular maintenance here. When I had major repairs to be done to my prior Infiniti, the cost of repairs was less than half what the dealership was trying to charge. Chris and the team are honest, straightforward, and reasonably priced. They get the work done quickly as well. Five stars.
Chris and his team at Acute Auto Care are the best I have ever worked with. I have taken multiple vehicles to Chris and he is always quick to get them looked at and give detailed explanations for each recommended service. Prices are always reasonable and the customer service is top notch. If you need service for your vehicle, it doesn’t get much better than Acute.
I have used this mechanic for many years. They are both reliable and knowledgeable, and are a good value
Super friendly, did great follow up. Prices are very competitive.
Chris and his team have always provided great service and I have been using them for many years. They are professional and you can rest assured that you will get good quality work at a great value over other shops and dealership. I highly recommend them.
Chris and the team are very detailed to the point that I was wondering what my bill would look like, but they were up front the entire time and it was actually less than I normally pay at another shop near my house. I just went in for an oil change, but I’ll be back for other services I need in the future. Let the reviews speak for themselves, as I’m just another happy and now loyal customer!
Amazing customer service. I will be back
Fast professional service. Good people with good attitudes.
I went in cause my engine light came on and I was recommended by a good friend to come here. I was very skeptical at first because I don’t like taking my car to mechanics, but this felt good and different and very welcoming. They were on top of the issue and got it fixed within a few hours and had me back on the road.Customer service was great, communication was great, everything was great! I see why the reviews are so high. Well deserved. Highly recommend!!Thank you guys again.
This is the best place to take your car if you have anything wrong with it. These guys really know what theyre doing. I think they can fix anything. Im definitely going to be a repeat customer.
Finally found a mechanic I can trust. High quality work and no unnecessary up sells.
I have been going to Brandon for around 20 years now. It is painful for me to allow some else to work on my car, but there are some jobs I cant or wont do.Since my first visit 20 years ago, I havent consider going anywhere else. Chris your service advisor is great to work with and I love getting a loner car when I need it.It is comforting to know you will get great service from qualified honest people. You can ask for more!!
I took my 2017 Infiniti to Acute Auto Care for an oil change and tire rotation. I also requested that they check the brakes. Very impressed with their service and timely communication. I had an Infiniti dealer recently provide me with several things that supposedly needed to be done including new rear brakes and I was assured that I didn’t need brakes at this time nor the other suggested items. Definitely will be going back for non-warranty work. Chris was great!
I’ve been doing business with Acute Auto Care for 15 years. They are a fair and trustworthy company, and I do not hesitate to recommend them to others. Chris Rebecek has been great to work with all throughout this time, and is as trustworthy and dependable a person as you’ll find. Highly recommend them for your auto service needs.
Professional helpful and not eager to do things that may or may not help. Careful with my money. Great service.
Excellent customer service as usual. I went for my inspection. I was able to get in and out in no time. Will continue to go back.
Chris and the team are top notch. Very personable - and they take great interest in building a relationship with both the person and the car. Chris gave me a very honest opinion of the used car I got from a family member up North - and he & his team have taken a very pragmatic view on how to address fixes and keep the car running great. Highly recommended!!
Best mechanics i have ever worked with. Chris and Brandon have always guided me right, and charged a very fair price. These guys never fail to take the time to explain the problem in a way you can understand, and tell you if its critical or can wait. I enjoy that they are concious of my budget. The quality of work and their knowledge is outstanding. If you havent tried them you are missing out.
So far theyre been reasonable and honest, which is probably my main concern with any mechanics shop. Theyve been very friendly as well which is a plus. If there is a downside, it would be the fact that theyre not open late during the week or on Saturday at all which I have found to be an issue for us as we both have jobs. I hate taking our vehicles anywhere else but find I have to on occasion given their normal business hours.
Trustworthy and dependable. After bad experiences with some chain places, as long as I live in this area I will be coming here for all my car maintenence needs.
Absolute great shop with very knowledgeable staff. Competitive prices and they worked with my schedule to get my Toyota in for a bit of preventative maintenance. Thanks guys!!!
We’ve been going to Acute Auto Care for years. They are awesome. Professional, friendly, honest, and they know their stuff! Highly recommended!
Dropped my daughter here for work on her car. Was fixed to her satisfaction and shes happy.
Acute Auto Care is exceptional in their services, work ethics and customer service. They are truth worthy and always fully explains the work needing done and cost. If they find other problem or concerns, they call, explain the situation, cost and let you make the decision without any pressure. I’m a Senior and Acute Auto Care has gone over, above and beyond doing things for me. I highly recommend them.
Acute Auto Care has been a Blessing to me.My friend, Kelley and her husband brought me to them when I was having to find a new car. I had just been thru a cancer operation and I still didnt feel well.When I met Chris at Acute he looked over my newcar before I bought it and he has been taken care of it since.I feel like he is part of my family. I can trust him.
So grateful I found you guys! Excellent service from start to finish. My Honda Civic was up for oil change in another Auto Center but they did not continue stating my engine Timing Cover had a massive leak. They were going to charge me $841 for a Timing Cover Gasket change! So I thought twice and searched for an alternative.Luckily I found Acute Auto Care. These guys are just terrific! They fixed the leak which wasnt anywhere near massive AND had done my oil change for a total of only $260! Im, super happy to have found honest guys who helped me fixed my car with great service and an extremely reasonable price. They have earned my business definitely. You guys are truly worth the 5-stars indeed!
Needed my break pads and rotors replaced. Got in and finished in the same day so it was ready when I was done working. Very professional team and happy with the job they did.
These guys are so awesome and easy to work with. Trustworthy and do great work! Highly recommend!!
Wonderful guys!!! Explained everything to us and got it fixed very quickly!
We’ve used Acute Auto for several years and are grateful to have an honest, knowledgeable auto repair business to depend on.
My family have been customers of Acute Auto for several years now. Acute Auto not only take really good care of our cars, but they also are honest, have fair prices and GREAT customer service. Thanks Chris for always assisting us with our vehicles. You guys are the best!
As always we are very happy with the great quality work at Acute Auto. Thank you!
Been coming here for years, because of my positive experiences and because I believe in supporting independent businesses. This is a family business, run by the actual owners and decision makers, who dont make corporate excuses such as sorry, thats our policy and I cant help you - Im just an employee and my least favorite, thats how we do it (when faced with a logical alternative). At Acute Auto Care, I receive information, needed repairs and maintenance at a decent cost, an explanation of work done, and I am treated with respect. Being dropped off/picked up at work is pretty sweet, too!
Chris and the gang always take care of my vehicle needs. I don’t feel like they are trying to meet a sales quota. They let me know what needs to be fixed and they get it done quickly and for a good price. My father always told me that when moving into a new town you need to find two things. The first is a good doctor the second is a trustworthy mechanic. Acute is that mechanic for me.
Chris was great! I took my sons car for a back to college service and check. Made his evaluation and recommendations. He shared a timeline of what needed to be done. There was no scare tactic or pressure to get any service. Very reasonable. Very courteous.
Acute Auto has been taking careof all our cars for years and I am very happy with the service and honesty they provide. Highly recommend!
Always a pleasure getting work done here. Great staff to take care of your vehicles needs.
As always, Chris and his entire team inspire confidence. I find their honesty and fairness refreshing.
This is the best place ever! Honesty and integrity are alive and well here. I cant praise Acute Auto Care enough for their caring, honest, and professional way with each and every customer. My family and I have brought them every vehicle we own for the past decade and they have been constant in their excellent knowledge and service. I hope too many people dont find them and get them too busy... LOL
Very nice and professional and completed the service within in a reasonable amount of time. Explained to me thoroughly what was going on with my car. I will definitely go back!
ALWAYS good with these folks!! Great work and price! Great attitudes and communications! Best Ive ever found in my 65 years.
Excellent service and fair pricing. Its always tough finding a mechanic you can trust to do whats right. Look no further. I use these guys for all my vehicles.
Peace of mind that youre dealing with integrity that is unmatched. I took my family car in because I thought it needed brakes. Instead, I got an honest answer of Yes, we can do that. But you dont need it yet. Ive never been to a mechanic that fixes your car and gives you the option to NOT spend more money on it at this time. Thank you Acute Auto Care!
Acute Automotive is an Honest and professional auto Repair shop that is definitely needed in todays times. Chris and the entire Acute Automotive team are Super Fantastic!!
Great service and fair pricing every time. Bring all our cars here. They can work on any vehicle and do a great and fair job.
These guys are super friendly, good customer service and HONEST! They will tell you if you need something, and if you dont, they wont sell you something you dont need. Absolutely zero pressure!EXAMPLE - Went in today because we are going out of town. My 2016 car has a little over 50K miles on it, so I scheduled a 50K mile checkup. But when I got there, they gave me education - said that newer vehicles no longer have a specified mileage check. There is a little code that pops up when my oil light comes on that is a reminder to check a specific thing. I had no idea!! He could have sold me a 50K checkup that I didnt need, but he didnt. Also told me my tires were wearing down--but said what I had would get me to my destination and back. Again, he could have sold me a new set of tires, but he didnt. He also gave my car a once-over to make sure it would be fine for my road trip...AT NO COST. In and out in 20-ish minutes and didnt pay a dime!Ive been coming here for at least 8 years now (back when they were called Honda Doctor). You wont find a better auto repair shop anywhere! And I wont go anywhere else with my vehicles!
Recommend to everyone. Friendly, reasonable prices treats everyone with respect. Will tell you up front what wrong and how much before they do anything. Had my great granddaughter with me and was very helpful with her like we were family. Thank you for being so great in what you do and taking care of your business.
Good people. Great service.
Great, honest, friendly, fair priced company that treats you like a good neighbor. Will always use Acute Auto Care. Highly recommend to those who have trust issues with care repair companies like I did until I found Acute. They are the best. Dont think twice about it. Just go.
I’ve been a customer at Acute Auto Care for 2 years since moving to Texas from Massachusetts. Chris has a great professional team and they always do an excellent job at explaining the service that has been done or needs to be done on our vehicle. They are a trusted source of information.
My car suddenly lost power and electricity so I had it towed to AAC because my son highly recommends them. They were fast, diagnosed the problem accurately, repaired it perfectly and they kept me informed through the process. They are personable and professional, and I felt at ease with their service. My car is running smoothly again
Great company,excellent work.
Honesty is their best policy.
Every once in a while you find an honest, fair and reliable place to get your car serviced. This is it.
I was terrified of the repairs I needed for my car. I had a short somewhere in the vehicle that wouldn’t let me tail lights turn on. I was bluntly honest with Chris and told him my fears financially and not only was he kind he was also very reassuring and told me he would keep me updated with all of the processes before any costs would be insured. I’m so incredibly grateful for not only the reassurance but also for the repairs that were done. I’m sold. I will continue to patron acute auto care from now on.
Chris is great he always takes care of my cars. They are honest and dont push work that doesnt need to be done yet. He has saved me a lot of money over what the dealer said needed to be done which didnt need after all. I now use them for my Honda and Hyundai and went take it anywhere else.
Acute Auto Care continues to be the absolute best, most trustworthy place to have your car serviced. I have been a loyal customer for over a decade and cannot say enough about the great service I receive on every visit. If you are looking for a knowledgeable, reliable, and honest car service center, then look no further...contact Acute Auto Care. You will have no regrets!!
A friend recommended this place. I tookMy car in for inspection but failed due to tires. I got the tires replaced the same day and they had me back in and out within 5 minutes! Chris was awesome as was the other person. Both very accommodating and helpful.
An absolutely wonderful company. I trust them 100% & have also felt very well taken care of. They are very up front about repairs, straight forward on costs and have always done an excellent job. I drive over 30 minutes to them for an oil change simply because I know I can go there without worry or concern.
Excellent service and attention to detail. It is the standard at Acute Auto Care. Always meet nice and interesting people every time I am there. I only wish I had found them earlier.
Ive been to this shop twice, once for my 2004 Accord and the other for 2006 Pathfinder which have been repaired. I explained to the owner that I never take my car in for repairs as I do all my work myself. However when it comes to diagnosing and troubleshooting MIL codes if its a sensor issue, a short or actually a different sensor, they have a great technician that can find the problem. Great place to go!
Best, most honorable group of repair personnel I’ve ever encountered!
Very communicative, provided updates, up front pricing and easy to work with. Brandon and Chris are definitely a team Ill use again.
Acute Auto Care is the best place to bring your vehicle. Customer service is always on point Brandon and Chris are awesome to work with. Honest and detail oriented.
Love this place! Always great service, never an issue. On my second car in Texas and continue to go back for everything my car may need. :-)
Was able to change my AC condenser when no one else could, they did it quick and no surprises.They even gave me a loaner car while the had my truck. I highly recommend them to everyone
Can’t thank all of you enough at Acute Auto Care. For anyone considering using this business, I’ve been using them for approximately 10 years. I recently took my car to the dealer because it was suppose to be under warranty. I had an oil leak at 63,000 miles that wasn’t covered. The dealer cost to fix was $420...and that was at a discount because they sent me home without oil in the car and supposedly felt bad about it. I smelled a rat at the dealership. I took the car to Acute Auto Care and they looked at it....Cost...$155. Look...it’s a no brainer. Everyone just wants to be treated fairly. If you’re looking for a trustworthy business, take your vehicle here. If you want to talk to me or ask questions, call them and ask for my number. I’ll be happy to answer your questions. Again, thanks Brandon, Chris and the entire staff at Acute Auto Care.
I am always pleased with the service I receive here. They are honest and knowledgeable. As a single woman, car repairs always seem to intimidate me. Other repair shops talk to me like I know nothing about cars. Not this place. Would recommend highly to anyone.
The only repair shop we trust our Volvo and BMW to. Fair, honest, great communication. Highly recommended.
Great service at a fair price. They keep my 20 y/o S-2000 humming along.
They let me know whats wrong, price and amount of time it will take to fix it. Have never had a problem with any work they completed. They treat you very good and fairly. The main thing I should say is I TRUST them and their work.
Great first time experience. I feel confident in the repair. Plan to be back with other vehicles. Thanks
I’ve been taking my car to Acute Auto Care Lewisville for over 10 years! Kelly & Chris are in the front office & are so nice! They make sure you’re comfortable & give you updates if you are waiting. The guys in the back do an excellent job! I’ve never had any issues with their work! I love that they’re a family business!Go to Acute Auto Care Lewisville—-you won’t be disappointed.
We have taken our cars to Acute for several years, and receive great advice and service each time. From owners inspections and major repairs to maintenance, they always do a great job!
Great honest people to work with. I will be back!
Had a problem on my wifes car with a whining noise, Acute got me in the day after I called and diagnosed the problem as a bad idler pulley. They replaced the pulley the same day, problem solved. Very good, quick service.
I have used this shop for years, they are the BEST.This place has the best customer service I have ever experienced with an automotive repair shop. Prompt, professional, personable, reasonable, and very knowledgeable. Thanks Acute Auto Care (Chris, Kelly, Israel) for always providing great service.
Ive been coming to Acute Auto Care for years, and it is wonderful. Great people, great service. They listen very well and are extremely courteous. Our cars have lasted a good long while thanks to the great work they do.
I have been going to Acute for years and have ALWAYS been pleased and happy with the service and value that Acute provides. Its great to have a family owned company that you can trust and rely on. Keep up the great work!
I was told by a friend about Acute Auto Care and am thrilled to find a company that is so knowledgeable, courteous and affordable. Chris and his crew are honest, helpful and explain things that I can understand. With their help, I can keep my Honda going for many more years. Thank you Acute. I personally give you ten stars!
This place is phenomenal! I honestly try to avoid getting my car serviced at all cost, because of, well, the cost and you never really know who can trust. But let me tell you, this place is family owned and operated and you can feel it. The service is quality, the technicians genuinely care about the customers, and there is no pressure to upgrade or do EVERYTHING all at the same time. Whats great about this place is they really break it down and let you know the most immediate needs, and then everything else is laid out on a future timeline recommendation basis to be considered at your own discretion. They provide cost effective solutions and really make sure that issues are effectively and efficiently taken care of. I cant say enough nice things about the service and the people at Acute Auto Care. I wouldnt take my car anywhere else.
I trust Chris and Brandon with all my cars. They don’t try to nickel and dime you. Very honest guys. Very friendly staff.
Ive been going to Acute Auto Care for years. Love the service! I noticed that my inspection sticker expired. (This was my fault. I didnt pay attention). They were able to fit me in for an inspection late afternoon. Thank you!
I worked with Chris at Acute Auto Care after my 2009 Honda Pilot suffered catastrophic internal engine damage. He sourced a new engine and fix the Pilot. The service techs are very experienced and trustworthy. I will be going back for service and maintenance, and I highly recommend them to anyone in the area for automotive repair.
Brandon and his team are honest, provide quality repairs, and ALWAYS have your best interest in mind.....
Honest people!
Fast service at excellent price and always with a smile. Highly recommended.