Our 21 ft pontoon Bennington boat we ordered arrived this last week and they are so wonderful!! Thanks for being so attentive to our requests for finishing off our staycation brand new home!!!!! So excited.

I have bought two Regal boats from Phil Dill. They are a fantastic dealership. The staff is very knowledgeable and helpful. I bought my first boat from Nate Nichols who is now the Sales Manager and my second one from Travis Rodgers. I think it says a lot about a dealership when their staff sticks around for a long time. All of the team members that I worked with seem to have a serious passion for boating. Truly, I cannot say enough nice things about their team.Buying boats is a lot of fun but there are a lot of things to think about, especially if youve never owned one before. The Phil Dill team does a great job of walking you through the process. You really need to know and understand the total cost of ownership and the associated responsibilities - storage, maintenance, insurance, fuel, cleaning, towing...just to name a few. Its a whole lot of fun to own a boat but its also a big responsibility and a lot of work and you need someone who can help you understand what boating life is like.The Phil Dill aftermarket/service team is great too. I make it a point to take my boat in for service regularly and they are always always helpful, comprehensive, and quick. It can be hard to find a good boat mechanic; I always use their service department and have yet to have a problem. One of the reasons I bought my first boat from Phil Dill was because their service department was so highly regarded. That reputation has held true for as long as Ive owned a Regal.I highly recommend Phil Dill Boats!!

My wife and I purchased a 2014 Regal 2500 from Phil Dill Boats in early August 2021. We were just looking around when we found this boat on their website, but after emailing, texting and talking with Dakota, we knew this was the boat for us & were confident in the dealership and staff.Communication is the key in any sales transaction and the entire staff at Phil Dill Boats understands that and excels at it. From the first phone call with Dakota, we knew we were talking to the right folks. That experience continued through the entire process, from the follow up conversation and meeting with Baily, the water test with Briley, closing with Corey, as with well as with Tom in the make ready shop. Everyone at Phil Dill Boats is a great communicator and understands the value of building a relationship during the sales process.The ultimate test of any relationship is service during and after the sale - especially when purchasing a used boat. We live about 3 hours from Phil Dill boats and only saw pictures of the boat online. When we got there, the boat was great, but there were a few items that we identified that we would like to be addressed while we were on the lake test with Briley. Not only was the staff eager to address the issues when we got back, but Briley was proactive and had taken pictures of the issues and texted them back to the shop so that the make ready crew was waiting on us and could get started right away.We did have a couple small items that we all thought had been addressed before leaving the dealership that continued to be an issue, but the great communication and service continued after the sale as Tom, Dakota, and Baily worked with us to address these items.I would not hesitate to recommend Phil Dill Boats to anyone and should we ever need another boat, they will be my first call.Thanks!!!!

Fantastic experience! Extremely competent, and cohesive team who made us feel valued as a customer. Phil Dills team found the boat we wanted when no one else could. A big thank you to Cory Dill, Jake Norris, Josh and everyone else on the team for their tireless commitment, returning all of our calls, answering all of our questions and simply removing the stress out of the entire boat buying process.

Place was easy to get on and out of for boat deliveries. On the other hand Barry being disrespectful and wanting to argue and bully people not cool. If i treated people like that i would not have a job. People spend alot of money on boats i hope he does not have contact with customers. If i had to deal with him i would not buy a boat from this place and by talking to other employees Barry has a reputation of acting this way towards people. I hope it gets addressed by management.

Just purchased our 2nd boat from Phil Dill. Like our first purchase, more than 11 years ago, this one was a great experience. Every person we interacted with was incredibly competent, respectful, and customer-oriented. Im really impressed that Phil Dill has maintained this quality standard over such an extended period. Definitely recommended!

Deceptive practices. Advertise stock on their website that they dont have just to get you in the door. Reported to the BBB. Do better guys.

Nice boats but slim selection on used fishing rigs~

These folks were nice. They let us just go in and look. We weren’t ready to buy and they were ok with us just looking. I appreciate that! When we’re ready, we’re coming back to buy our boat here!!!

Love the service! Got a rude phone call from the Finance manager because she was stressed and I let my salesman know about it. Nathan(GM) took the initiative to make sure I became a happy customer and I was VERY satisfied with everything that I had come out with. Along being a new boat owner! I dont care what stress youre under, if youre buying a 40k boat you dont talk to people the way Trisha did to me and my wife. Thank you Nathan for taking care of us and letting have reassurance in Phil Dill Boats.

I was extremely impressed with this boat buying experience!Ryland was more like a friend and less like a salesman. Shopping around I found Phil Dill to be a welcoming, no pressure place to buy a boat.With a very reasonable and refundable deposit, I was able to put the boat I wanted on hold, and test drive it at the lake with their boat captain Josh, who was also more like a friend than a guy on staff there. He took plenty of time with me making sure I knew the ins and outs of the boat, showed us around on the lake and cool spots to come back to in the future.Over the weeks time I spent shopping around, I truly came to learn what these guys at Phil Dill were all about. - Customer Service Excellence !!!My wife and I were honestly a bit shocked.... is this to good to be true ? The financing was nearly matching my own credit unions interest rates, but a longer term for a cheaper monthly payment. The deal Ryland worked out for me on the 2021 Regal 2000 became to good to pass up and the trailer he set up for us was all so perfect and cost effective that honestly, I couldn’t go anywhere else.I’m 100% satisfied with the price I paid for the boat and ALL of the staff involved with the process. I’m also very happy with Regal boats. This is my first Regal and my first brand new boat. - They seam to hold their value so well I went for the killer deal on a new one. The Volvo engine is powerful and smooth and best of all... The Regal power folding tower is a huge plus !I would definitely refer people to Phil Dill.

This company is one of the most friendly, wonderful and helpful companies around. My husband and I certainly felt the openness, honesty, excellent customer care and service from Phil Dill Boats. Chris Rodgers and Cory Dill were phenomenal to work with and we would HIGHLY recommend ANYONE to purchase a boat from here. I am so thankful we found them as we had been on a hunt for a boat for weeks, and the limited options were scarce with the influx of sales the boat industry has been receiving. We will return again in the future when we are ready for an upgrade! Thank you for the wonderful experience of purchasing our fist boat. We are very much pleased!

I came across this beautiful used Sea Hunt on their website and called in for more info. We worked with Jake Norris and from beginning to end he was awesome. Upon final handshake he made sure the boat was cleaned.. twice! He helped us out with fixing a few little things on the gel coat and glass, and the transducer for the Lowrance unit. Phil Dil also replaced all the trailer lights and added new fenders. The boat was looked over and engine was serviced. Tricia in finance made the paperwork super easy and quick, probably took under 30min. Highly recommend to take a look at their pre-owned inventory, a lot to choose from.Update: looking at the 1 star reviews, theres a lot of false information. Id recommend calling or coming in, not trying to do things over email. They are a great group of people that are very personable.

Had the pleasure of meeting this random person just standing around with smile and friendly really attentive but we where introduced to the regal 2800 at the dallas boat show, well we where educated on the boat and were showed the perks with paitient and Little to no efforts to sell us just honest and friendlyThis man named Toby so he said he was the grounds keeper and yard man that Help indroduce the boats to customers. But I honestly can say that today was my best experience purchasing anything in my life the man named Toby and his wonderful coworkers ( Toby was the dam GM) where an amazing group I was please to sign my life away with my 2018 regal 2800 I know that I made the best decision because I was treated like family!! Thank you Toby and all your team for an amazing experience!!! So key is if your gonna Buy a boat give them a chance you won’t regret it!! Promise!! It was amazing!!

WOW, visited Phil Dill just too look at the Yamaha Jet boats (not from the area). I let Toby and his team know I was just looking. I found myself introduced to EVERYONE! Very welcoming group of people. I mentioned I was impressed with the store and Toby gave me a tour from the sales department, to their very unique (car like) drop off service and used center. A lot of Boat dealers could learn from these guys. If I end up moving to the area this is my boat place. Kudos guys, you run a great store.

Had an amazing experience working with Chris Rodgers. With the pandemic, Yamaha has been very delayed in getting inventory out to their dealers but Chris stuck with me the whole way and helped me find exactly what I wanted! Great place with great folks.

Had a great experience buying my 275se. These are one of the nicest and most efficient people Ive seen. They were nice enough to take us out for test ride when it was 46 degrees outside. Special thanks to Clint Gee and Cory Dill.

We drove 3.5 hours to see a boat we expected the pictures to be a bit different and not show the details of the interior very well just like the other situations we were in... BUT the pictures were in fact real and very accurate to the actual boat! It was our 1st relief!Then... we met Gary! Sales team was literally a no pressure at all! Even though it was everything we wished for they told us the process to hold the boat and we (my husband and i) walked away to discuss what we wanted to do and Gary went to his office....that is amazing no hovering at allThen we decided yes we want it and met Gary in his office!From there it was even more amazing!!! I mean how much more amazing can it get you get to see the boat that you saw online and there are no deviations from picture to person and then our salesman is not pressuring us it’s all our decisions well.....We came in with an approval from a lender already and Trisha asked if they could attempt to get a better deal through their financingWe said go for it!!!!And just Guess What’s next!!!!Trisha got us a 4.2% cheaper Interest Rate!!!!!!We were paired with the perfect duo at Phil Dill Boats and we are so happy we drove there to see what they had! It’s an at home dealership with personable people who love on our kids like they are their own!Such an amazing experience and believe me anyone We know who is interested in a boat We will be sending them to Phil Dill Boats!!

Thank you Travis Rodgers for making the whole boat buying experience so easy. Travis took us out on 2 different boat test drives and them helped us with ordering our boat. When it arrived, Travis took us out on our boat to make sure everything worked correctly and that we knew everything we needed to know about our new surf boat.Travis then arranged to have the boat delivered to our home on Cedar Creek Lake the same day.If you are thinking about buying a boat a Phil Dill Boats, Ask For Travis.

Great selection & people. No pressure, just take your time and feel free to ask about anything! Very happy with our new Bennington. Nathan and his support team will amaze you!

Great customer service and communication. Cory and team were very helpful.

Great experience. Chris and Toby are the best- and communicated very well. We have very limited time to do things such as purchase boats due to my schedule and just the logistics of it. They were very accommodating and worked with us- had to drop off the trade one week for eval, Chris wound up meeting me in Fort Worth at my job to exchange signatures and a check in order to get it done by end of April. They ran into a couple of minor issues with the boat that they were able to resolve on the day of delivery and demo - they put everyone on it to make sure it got addressed and we could take it home with us that day instead of waiting until the next week.

Great place!

Dave, their mobile mechanic, is the MAN! Guy will go out of his way and works on your boat like it’s his own. I am super meticulous about my boat and I would trust him to do just about anything on it. If you need a dock call for anything, this is the mechanic you want taking care of it.

Great place are salesman Jake we could not be happier with sold us a boat it had a issue!!offers to fix it but even better found us a way better boat! they Also have and amazing tech that found a serious problem before we picked up the boat. great sells and great service! Customer for life

Purchased regal boat and it has been nothing but ISSUES!! Engine light came on the first day on the lake. Too it back for repair...was not repaired. Too many issues to list. Sold me a dud boat.

Love this place... Ask the answers to all the question you may have when wanting to purchase a boat...

Easy to get in to. Fast unload. The guys were friendly and helpful.

Pleased with Cory and his professional service both before and after the sale. I havent had the best experience with service but sales will get things done right if you have any issues.I expect luxury brand service like Id get if I were servicing a BMW or Lexus, and I think most buyers who spend $70k or more would expect that level of service without involving my sales person. I also think you all are passing up on significant revenue with boat sales with your current business model. For example my boat didnt come with docking lights, tower speakers, or the bow cushions, and I would have purchased these additional items from you if that had been part of the sales process.

Service department us outstanding

Bought my first boat here at Phill Dill Boats. My experience was beyond believe. Working with the salesperson was great even though COVID delayed the process. The staff was magnificent, the demo team did an excellent job getting my boat to Lake Lewisville and explaining all I needed to know about my boat. I picked this dealership on my own after researching my options. Many thanks go to all the employees at Phill Dill. Job well done.

I love this business. The staff is very friendly and helpful. The boats are beautiful. No wonder they have been in business for decades.

My parents bought a boat from Phil Dill years ago. Now that I’m looking for a boat of my own, one of the first websites I started searching on was theirs, despite the fact that I now live 4 hours away. I found a boat I was interested and emailed multiple times trying to get more details. Phil Dill ignored my emails and ultimately ended up losing my business. Half of boat buying is finding a good and helpful dealer which they were not.

Friendly staff, no pressure sales team, and killer boat inventory! They’ll take you for a spin a the nearby lake and pair you with one of their awesome demo team members. I learned a ton from the demo crew! Travis was extremely helpful during the entire sale process from research phase to sale. He was the fastest responder of all online forms I filled out throughout the web. In addition, he provided me with plenty of information to help me better understand the heyday brand along with its accompanying features.

They dont try to make no deals

I bought my boat here from Alex and had a great experience. I also had one service competed with Harry that was great too. Up to that point everything was great and would only consider bringing my boat to this business. The problems started this summer when I called and requested a call back (fuel pump replaced). I guess Harry wasnt there, so nobody called me back. I called three times over two days and left two messages with the service manager. The most recent time I went there, I was told to go directly to the company that would do my canvas repair and never got a call back on an accessory that I needed to purchase from their parts department. They also told me they were too busy to do a state inspection for my trailer and it would be at least 3 weeks out. The guy told me to go to U-haul. I will no longer consider this company for boat servicing.

Stopped in here while boat shopping, it was close to closing hours on a Saturday, when we pulled in the staff pointed us to the used boats section. We looked around a bit and spoke with Jake Norris. He was courteous, knowledgeable and we didn’t feel rushed and he answered all our questions. I would highly recommend him to others who are in the market for a boat.

We just traded in our pontoon for a 2019 Bayliner Element and we couldn’t be happier! Gary and Tricia helped us through the entire process from start to finish, on top of the fact that we were able to take off atleast 2k off of the boat, and they had also helped us arrange paperwork because we were missing the titles for the trailer and the motor that our previous dealer did not send. As icing on the cake, our family is going to be out of town and they agreed to hold our boat at the dealer for the whole month we are going to be gone free of charge! At Phil Dill, we felt that we were not hassled into buying any boats and we were warmly led through the buying process. I would definitely be coming back for another boat in the future!

Josh and his son were amazing with showing us the dynamic abilities of the boat while making sure we were all safe! What a great team they have!!

Very nice personnel working here. They are very helpful and they have plenty of boats to look at.

Awful communication. No call back. Just the worst customer service. I do not recommend these folks

Service department manager Ivan, He is a great person to working with the warranty on my boat. If you guys need any boat service call to Ivan. He will take care of your boat, he did mine. Thank you, Ivan.

Everyone at dealership is great.

May want to reconsider if you keep your stuff nice. Apparently after your boat is 10 years or older they no longer service them and give you a card for another place to go. Not sure why but looking into it. Or maybe that’s what the computer told the kid at the counter. Wasn’t like this in the past

Friendly staff and great service department.

We purchased a used boat at Phil Dill and the process was great, no complaints whatsoever. The sales folks were professional and courteous and not pushy. The service side was not as professional, but the folks there were OK.The issue is Money...the process of buying, maintaining and subsequently selling a boat is far more costly than I ever thought. Ill not go into details but at every turn all I saw was money coming out of my pocket.My advice is not to avoid Phil Dill at all costs, but be careful because they will take every red cent you have.

Outstanding!! One of the best buying experiences ever. I worked specifically with Gary Jackson but his team of professionals were equally amazing - April in make ready department was on top of it, Mary Ann in the finance was very organized and fast, and Ivan in the service area was super cool and stayed around long after his shift just to make sure we were ready to travel all the way back to Houston with out new boat!I would recommend Phil Dill Boats over and over again!

The entire staff at Phil Dill is truly amazing. I would recommend coming here first and making this your last stop, as they truly treat you as a part of a family and not just another customer.

Great people to work with with!! Clint Gee is the man to talk too, he helped me in the purchase of my new Regal 2800!!!

They are really good selling you the boat and convincing you they have great service however when we had a minor issue with the boat and still under warranty they took the boat to the shop and has been there for MONTHS without a concrete answer, technicians keep blaming on each other, very unprofessional, it has been a very frustrating process. I will not recommend this place.

The customer service is impeccable. Gary Boat has gone above and beyond anything I would expect from a salesman and I was very impressed throughout the entire process. Even after we have purchased the boat he has continued to be a great help. I would recommend Phil DillBoat to anybody interested in buying a boat!

I bought a Boat a QSB Bennington last year in May 2019 paid cash for the boat picked up the boat was not demo in my boat The lights didn’t work the gas gauge was not working the Garman was not set up to the boat the Bimini Tops were not the right ones and would not zip together the trailer bumpers will not tighten down one side was completely loose I had to return the boat back for service and they had to order a new Bimini top on receiving the new Bimini top the rear one was damaged told them the next day that it would need to be replaced and had a rip in it they told me it would be ordered and will be notified when it came in a 2 month after purchasing my boat I was told I needed to come out to my place and do service on my boat I was never told a price was never told it would cost me they said they need to come out and do the 20 hour service they came out did the service told me everything looked good the technician left two months later they demanded that I paid them 500 and something dollars for service I have still not received my new Bimini Tops to be replaced I spoke General manager Mr. Nichols as their service department was calling me at 11 PM at night trying to get me to give them a credit card when they have not upheld their end of their deal on service that I never agreed to pay for it is still February and I have not received my top and just received another email saying that they needed money for a service that I never agreed to pay for their service department is the most unprofessional I have ever done I don’t understand how a customer comes in pays for a product in full price and gets treated the way this company is treated a customer I will be taking my boat to Waco to the Bennington dealer there to have all my service done from this point on Yowell boat yard is a Bennington dealer I would highly recommend taking your business there for I have bought at Phil Dill Boat and they have yet to uphold their service in on my boat

These folks are 1st in service.An error on thier part was not a deal breaker. They went the EXTRA mile to make it right. A real pleasure to do business with. I highly recomend this dealership.

Purchaed a used Yamaha Boat from here. Hands down best price in town. Everyone is very friendly and salesmen are not pushy at all. Salesman very knowledgeable and many with years of experience a plus! We noticed small tear on seat and scratches on boat. We asked to have fixed prior to purchase. When done they were perfect. We paid for it and were glad to, its a used boat and all used boats will have some wear just like a car. Thank you Phill Dill making customers feel like family for life!

I can’t say enough wonderful things about Michael Rodgers If you need service done on your boat, he is the guy to go to. Michael was able to make a horrible mistake I made into a bareable situation. From the sales team to the service department, the staff at Phil Dill are willing to take care of all your needs.

Come Sail Away lets have a margarita and a good time

These guys just simply knocked it out of the park on the level of service. We are so happy we chose Phil Dill Boats

Update on RepairsPhil Dill contacted me and set a time to come to my house and pick up the boat. The service manager himself came by first thing in the morning, towed my boat off to a canvas shop that custom made a new top. The top is beautiful. Then the boat was taken to the service shop at Phil Dill and all repairs were taken care of even a few that were never part of the bill of work. All repairs were completed and an outstanding job was done. I could not be happier with the work done. Im obviously changing my review to 5 starsI brought my 2000 Cobalt boat to Phil Dill on Feb 2018 to have a bent outdrive shaft repaired and Trim Gauge repaired. The original estimate, under $4000. The insurance agent was notified since the vibration was linked to striking something in the lake and then the price for repair suddenly escalated to $9419.73! I got the boat back, Trim gauge still didnt work even though I spent $326.00 for a sending unit, which I told them it was probably a gauge. Brett, The Service Manager, stated that they would fix the trim gauge and take it for a drive to test it at no cost. The no cost test drive was inferred as to compensate me for changing the trim sender that obviously didn’t need changing. I got the boat back the second time, Apr 2018, I’m not sure if a gauge was replaced or not but there was some work done behind the dash. I know this because when I took it back out on the lake and sped up a little water started spewing in from under the dash all over my legs. The speedometer tube was left off. When I pulled it out of the water and removed the drain plug, gallons of water drained out of the boat. I then took the boat to the Slalom Shop. The water pump was leaking. The Slalom Shop made this statement about the trim gauge on my receipt, “It appears the trim sender has been changed out at some point, but was not completely sealed back with silicone and was not sitting in align as should be”. I told them I was going to take it back and get what I had paid for accomplished.I took my boat back in to fix the trim gauge and I had them summarize the boat. I was called a couple of weeks later, they didnt install the top right, it filled up with rain and was all torn up. They paid for patches to be put all over the top. There is now, in fact, multiple small tears in it too. They blamed the rain. When I picked up the boat, the trim gauge was still bad, along with the gas gauge, bilge blower, Nav. lights, and my retractable stern light was trying to extend but it was left unattached from the base and it just coiled up in the engine compartment and cracked the line. I took it back. Next time I got it back everything was working except the trim gauge. I opened the engine comp since I heard something back there and there was a screw gun on top of the engine, my gas gauge doesnt read right eitherI would not risk taking my boat back there again. I went and talked to the Service Rep, took the screw gun back and voiced my issues. I just really don’t know why they can’t fix a boat, and inspect the work when complete for, tools, quality, operation and damage etc. A boat should not be returned with more damage than it went in for. My last coversation went like this.I was told that the rain is the reason my top got damaged, not the fact that they put the cover back on wrong. Now my cover is patched and still has tears in it. It looks horrid.The stern light was just cracked, not the fact that it was left unmated to the guide and reeled up in the engine compartment.I mentioned that the trim gauge was installed wrong by them and was told “it’s a simple one wire system” which I stated its been here 4 times and it’s still broken, no response on that.I was told that the Bimini top pole was removed since it was poking into my upholstery but they never damaged the windscreen cover, It a very fresh gouge in the windscreen cover.

My wife and I just purchased a new Regal 28 Express Cruiser from Phil Dill. Special thanks to Travis Rodgers for going out of your way to take care of us. The same for Ivan - he took us through the boat and spent a couple hours out on the lake with us. And.. they provided bottle Coke for Debbie and ice cold Texas beer for me. Seriously - who does that?? This is a totally class organization. Everyone treated us so well. Honestly we cant say enough great things about Phil Dill Boats.

This place is amazing! Friendly service and awesome boats.

I bought two Yamaha jet boats from Tom. He is a professional with integrity and made both purchases hassle free and memorable.Phil Dill staff is all about customer service and taking care of all your needs.I will strongly recommend Tom and Phil Dill for your next new or pre-owned boat.

Phil Dill boats has been a pleasant boat buying experience. We bought a used 2006 Bayliner 217 SunDeck boat and although there were a few small issues that developed after purchase the Phil Dill Make Ready manager Dustin and our Salesman Chris were very professional with helping get these issues resolved.I highly recommend you going and talking to Chris if you are looking for a used boat as he is very knowledgeable and has a great personality. Our next boat years from now will definitely be bought from Phil Dill again.

Great place to buy a boat. Good deal and really friendly folks. Highly recommend!

Chris Yates in the Parts Dept is AWESOME! If you dont need something, he will tell you. I wont go any where else for parts. And when I decide to trade up, they will get the 1st shot at my business.

Thanks to Tom C, and the great staff at Phill Dill boats we are enjoying our boat to the fullest! We are very happy with our purchase from them! I will recommend them to everyone interested in finding the boat to fit their lifestyle,

I have bought several boats here and have always been highly satisfied

I took my 2008 Red SS212 to PDB in August of 2013 to sell for me on consignment.I was told the boat would sell right away.....Boat finally sold in April of 2014.I have never been treated so disrespectfully and unprofessionally in my life.....I would never recommend doing business with this company at any cost.There are way too many other boat dealerships in Dallas to work with.Again, would NEVER recommend this company!!

I will never buy another boat from Phil Dill their labor costs and parts are outrageous! I take my boat to another marine maintenance shop where there rates and service is reasonable.

I BOUGHT A BOAT AT PHIL DILL BOATS IN 2009 I HAVE NOT BEEN BACK THERE.I CALLED TODAY TO FOR SOME HELP ON A ELECTRICAL ISSUE I HAVE AND THEY WERE EXTREMELY HELPFUL AND KNOWLEDGEABLE .THANKS FOR THE HELPMIKE OSWALT

Boat a used boat a year ago. Still runs great. Have never used for service, but the used boat buying process was painless and the pricing fair. Will buy from here again in the future.

5 star just cause the video where Aaron Lewis was wearing the phill doll shirt haha

Was told my order had come in after approx 3 mos. Drove 71.9 miles and the order was not complete. Had to leave boat and now I will have to drive another 152 miles to come back. Was not happy at all.

Super friendly service. Used boats were a bit over priced, but had a good selection and price on new boats.

Nice staff and good prices!

Came here to pick up a boat and deliver to Seattle. Staff assisted me professionally and ensured all my questions were answered.

Good sales team

Extremely OVERPRICED! I paid $478 to have my boat winterized and asked for a quote to adjust throttle/shift cables and they quoted $1,700. Took the boat back to Fun and Sun In Hurst (where all the boat maintenance was done with prior owner) and they charged $180 to adjust cables and summerize the boat. I wont be back to Phill Dill.

We bought a brand new 2014 Yamaha 242 Limited S from Phill Dill `02/2015. At the time of purchase we noticed a small hole in the captains chair and a small defect in the paint where the window closed. We mentioned it to our sales person, he said no problem...when you bring it back after the season for your 10 hr service (which he said was included with our purchase) theyd fix both of those items and anything else we found warranty wise throughout the season. Ok awesome.Now, fast forward to 01/2016. We take the boat into Phill Dill for our 10hr service as well as those two warranty items fixed. We also have two new scratches we need repaired which we had done ourselves during the season. We leave the boat there so they can come up with a quote on the work they are going to have to do on those two scratches. We finally get a call they are done with the 10hr service and they have our quote ready. We go to look over the quote and they have included the 10hr service that they had already completed mind you and said we had to pay for it because it was in fact not included with our purchase. I obviously get the GM involved who called our salesman and we came to the agreement that we would not be charged for the 10hr service. As we go over the rest of the quote we think their prices are outrageous but we tell them to go ahead with it because at this point we just want it done and over with.Now its the end of Feb early March. My husband gets a call that the boat is all ready to go. Woo hoo! Not so much. We pull up and they take us out back to go over the boat so we can check all of the work. The hole in the seat, not even touched. The warranty paint work where the window closes, not even touched. Where they had their fiberglass guy fix the scratch on the side of the boat, well, the boat is no longer just black as when we brought it in to them....it now clearly has white showing through the black paint throughout the entire area they repaired. Not fixed properly at all and very evident by just looking at it. We also have black paint over spray ALL OVER white back seats now! The boat is filthy and not detailed at all. How in the world are you going to call your customer and tell them their boat is done in this condition, did no one even look at the boat?Almost a month later they say they are done again. Now there are machine buff marks under the boat and it looks like they have bleach spots all over the back seat where they tried to clean all of their black paint off. Absolutely unacceptable. They buffed out the marks for us on site and are recovering the seat cushion so in the end it will all be completed but I have zero trust in the work they did. Not once but twice did they try and get shotty work past us, tried to give us our boat back in worse condition than when we left it all the while charging us out the wazoo to do it. Disgraceful.

These guys are great. So helpfull and knowledgeable

Bought a used boat here from Tom and the process was nothing less of phenomenal. I went in once to look at the boat on land and negotiate the price (not much of a negotiation given the fair price) and get financing arranged. The second time we went in was for a test drive, finalization of the financing, and taking delivery of the boat. I have been through many new/used car buying experiences and was NOT looking forward to this process with a dealer. However, I was pleasantly surprised after working with Tom, the woman in charge of financing (I cant believe Ive forgotten her name!), and the make-ready/maintenance team.After a few times out on the lake, we noticed a miss with the engine between one to two thousand RPM. Contacted Tom and he got us in the very next week. Since the boat came with a warranty and it was a new (even though used) purchase, they got us in and figured out the previous owner had put the wrong brand of spark plugs in...problem fixed! But, did they stop there...NO! I was elated to pick the boat up and realize the maintenance team had moved the boat up on the trailer (it tows so much better now), fixed the hoist strap that broken after we had taken it off the lot, fixed a broken rivet on for the bimini top, and rewired the anchor light (this is a 2007 pontoon, fyi). If that isnt above and beyond, my definition is definitely skewed.Ok, Ive read the other negative reviews and they are quite laughable. A review about a boat getting you SOAKED....um, youre on the lake and you might get wet. Also, were not intelligent enough, or take the time, to take the boat for a test drive? That may have been mentioned later in the post, but it didnt warrant reading after the first couple lines.Long story short, this place is the real deal. Everyone is completely respectful, so extend them the same favor. Dont expect them to be mind readers and keep open lines of communication. I believe you too will be pleasantly surprised.

Purchased a 2014 Regal 274 Fasdeck from Phill Dill Boats in August 2014. A very expensive boat. After doing our homework we were very excited to have bought an apparent high end boat, or so it would seemed.We chose it over the Cobalt as it looked a little nicer and it is made in Orlando so we figured it may be better choice for Florida.The Sales staff at Phill Dill were excellent but thats where it all ends.The boat from the first time we used it had engine trouble. Engine light came on, boat had to go back to the dealer. They said it was corrected. Take it out to the lake, again Engine Light comes on. Several more times this happened, and we lost the remaining summer of boating. Volvo got involved, diagnostics you name it said it was fine, again same issue. During this time we were constantly asking for a new motor what did we know?Finally they take the motor apart and finally notice scraping in the cylinders, and realize the engine is bad. Finally. Boating season is now gone, paying $450.00 per month for a never used boat slip. Now it the winter and we are planning on taking the boat to Florida, we get the a new engine and subsequently upgrade it ($6500.00). Since then the engine was fine.Then when in Florida it shows that it is out of gas even when we fill it up. Hard to go out into the ocean when you dont know how much gas you have? Call Phil Dill, ohhh there is a recall on the gas tank float that needs to be replaced. You think this would have been done before selling us the boat? We bring it back to Dallas, and it gets fixed. This but a real damper on our boating vacation in Florida.All this being said Toby did his best to please us and work within the confines of protocol. A new boat at this point would have been in order. If it was a car, that is what would likely happen straight away.The Boat ItselfWe have circular holes cracking around the gel coat of the entire hull of the boat, looks like the release points of the boat mold itself. This was apparent within the first two weeks of owning the boat. Mentioned it seems to be of no concern to Phil Dill. Where is the Lifetime Hull Warranty. We will be in contact with Regal to check into this hopefully they stand by their product and correct it.Final StrawHere is the final straw that has caused me to write this review about Phil Dill Boats. I recently had the boat in for winterizing and service, and asked it they could detail the boat. The recently came back and it looks frankly like a cleaning job that I could have done myself in about 1 hour. They charged me $650.00. They didnt even buff out any of the hairline scratches on the black hull, no attempt. This was the reason I didnt do it myself.But heres the worst part. The front cushions now how perforation holes through the upholstery that werent there. We take awesome care of the boat. It is evident that someone stood on the seats likely while cleaning the boat and stepped on some tools or something that perforated the seats. Spend $650.00 for a $100 wash and cause thousands of dollars of damage to you boat. Great work!The boat is being taken today to Florida as we will be moving their shortly. I dont have to time to deal with Phil Dill on this and the other issues as we dont have time to have them fix it.We are far from complainers as evidenced but not giving the review until now. We have owned five boats over the years I can tell you I have not had so many issues with a boat or a dealership and feel we have a duty to let the buying puplic know about our experience. Boats are not like cars, and will have some level of quality issues which is understandable. But enough is enough. Very disappointing.

This is my favorite boating place. You see... Im a masochist. I enjoy pain. The more pain... the better! This place has brought me so much pain!!!!! Delicious. Love the pain! Bring it!My first boat purchased there was a Four Winns. Special ordered. Brand new. When it came in, the bimini top didnt fit. They messed around with it. Tried to fix it and it was really bad. Even at the back, they couldnt figure out how to fix it. It gouged into the gelcoat. It rubbed raw spots into the upholstery. So they made a frame out of 2 PVC plumbing pipe to support it! Awesome!! Feel the pain!!Next, I needed service for the 10 hour service ( an oil change and spark plug change). I get a call... Your boat is ready for pickup! Only thing is.... it was OVER A MONTH LATER!!! Awesome! The acid reflux that stung and burned my throat was even more incredible!Eventually, some sucker, er, nice person, purchased that boat from me. I then purchased a new Yamaha jetboat from an out-of-state dealer, but against my better judgment, took it Phil Dill for an oil change after 10 hours. :bangsheadintobrickwall: and when I pick it up, the back of the boat is damaged at the jet thrusters and oily soot is all over the back of the boat. WHAT A MESS!Their service manager, You must of brought it in like that. The PAIN! The PAIN! The glorious PAIN!!! They deliver it in spades. So... if youre like me and enjoy pain and suffering, then....THIS IS YOUR BOAT STORE!! HIGHLY RECOMMENDED TO DELIVER A PAINFUL EXPERIENCE!Oh, and be sure to ask for Mary Ann. Tell her you want the Marquis de la Sade model.

Extremely helpful. Over the top.

Boat a new boat there, but after 10 yrs they no longer want to work on it.. take your business elsewhere!

Nice place very knowledgeable about the boats

Briley

Awesome place to buy a boat!

Talk to chris he is the man will make it happen!!!

Very nice people, easy to work with

Fantastic people to work with!

Sales people are very rude.

Delivered a few boats here. Friendly

Fantastic service

Wonderful place!

Cool place

Good people