The customer service here is nonexistent. I was missing an item and went to get it replaced. I waited for 45 minutes for the manager to even come out. No apology and no solution. I will not be back. The quality of the customer service leaves much to be desired.
Beautiful store, very organized, and many great books. I went to get one specific educational book for my daughter and ended up buying 5 different ones! They were in excellent conditions!
The place is nice, but the manager, April, needs to be demoted or go through a manager training course. She doesn’t great or at least smile at her customers. She walks around with this “I don’t want to be here” look on her face. Not sure if she was just in a bad mood or just woke up, even if she was, she should always bring a positive attitude to work; her behavior is an example to her team.She does not have customer service down at all. I am not sure who promotes managers in this branch, but you should try having a secret employee come in and you’ll see what I’m talking about.
Great selection of wiring, beads, storage containers, candle making supplies and seasonal craft works and very good prices despite not allowing coupons any more.
I can always find something I need for my crafting. They sometimes have some good clearance, too.
Older store with limited merchandise compared to other stores that I have been to. Store was very well organized and clean.
Very helpful and sweet staff! Promos are a little confusing sometimes but thats okay!
I like this store I go here when I wanna get my bracelets that I like or I can make my own earrings to...
You will get Flower vase for a very good price.
Great place. Great employees. Great knowledge. Very well stocked
The kind of store you run in for one thing and leave with 40 things. My mom and I love hobby lobby!
Everything its beautiful !,good deals in seasonal items.
We came in for painting supplies, found a great deal on canvases but the paints were kind of pricey. Always wonderful staff, very friendly.
Too pricy for what you are getting from China. Buy on sale week to get discounts!
Good selection. Friendly.
They have you covered for crafts and MORE . I have been to Joanns. I like this store better, because of the wide variety of fabric. Also their prices are really great! Currently, Im making pillows. Omg! I could spend Soooooooooo Much money here on crafts. Oh goodness! I need more money. This place is dangerous!
Thankfully I can walk around the store without being bothered by an employee. I like to look around at a lot of stuff while Im looking for what Im there for and they seem to get that at this location I guess.
I shop here regularly because I love the items that they have here.Today 02/01/21 I got embarrassed in the checkout with pricing. No one ever wants to be the one holding up the line. There’s a 40% coupon off an item so I asked about the item sale price, even though I had the amount incorrect (I admit, I said 50% because that’s what the sign said) but I’m almost certain the associate knew what I was saying because when I went back to into the store after going to my vehicle to retrieve the email on my phone (because I knew what I saw) she proceeded to ask me “using the coupon”? Why not help your customer the first time around. Life is already complicated with all these things going on and you don’t know what people are going through to only add more to them. Maybe ask probing questions & assist your loyal customers. It’s only right. That’s all I ask. Love the store but maybe a customer service refresher? Not everyone is out for madness, at least not me.
One of my favorite stores to shop at. Definatley one of the best craft stores there is. I go there often and they always have really good sells!
Horrible customer service, the cashier dont care if people cut lines even if elderly people are waiting before!!! Never coming back to this store
Found my kids model kits there. Great service
Frindly Helpful floor personal, directed me to what I was looking for exactly.
Great sales... hard to buy just one thing even when you come with a specific mission
I have become less and less impressed with my local Hobby Lobby. The last several times Ive gone in, they havent had what I needed. They must not be selling as much because it seems like they have the same inventory every visit. Maybe because its near Christmas. Their cash register can never read my card and one cashier at this location never keeps her mask over her nose like youre supposed to. Ive simply stopped going in.
We always like Hobby Lobby! This time my wife just needed a zipper... Staff at Michaels were confused about where to find stuff, but not Hobby Lobby. Thanks!
I fully disagree with their religious and political statements but they had what we needed and for a really great price. And the cashier was really kind and nice. The rest of the workers that we interacted with were not.
I love Hobby Lobby. This store is always clean and the aisles are free from clutter. The associates are friendly and helpful and there is a large selection of merchandise.
Hobby Lobby always has just what I need for arts crafts sewing and baking
The only issue is customer service or finding someone to help or open a case for you. Its rare to find someone who has a willingness to help .
Great store quality of items and great sale prices
I love Hobby Lobby! They are always running some great deals and sales.
Not many people out, clean store, organized
Great craft store. I was looking for after Christmas sale, but there wasnt much left. Prices were marked down but original price was pretty high.
Some store labeling is confusing. 75% off marked price does not mean the same as 75% off original price anywhere else but here.
Hobby Lobby is good for the soul. Wholesome merchandise, huge store where I can safely social distance from everyone, no mask requirement. Plenty of space.I might have nearly had a heart attack over the prices of things I wanted, but the amazing customer service and dedication to helping me find the things I needed was refreshing.God bless Hobby Lobby.
This hobby lobby has the best staff and customer service! Dawn always remembers my name when I come in and is so quick to help me. I go out of my way to come to this hobby lobby because the staff makes it such an amazing experience.
The service was great very helpful, thanks
Great variety and deals. Check out line was a bit long but staff is helpful and knowledgeable
Omg!! Hobbie Lobby has everything i needed yay!!!
Great selection. Nice and neat. Surprised the Christmas ribbon section was limited in colors. Staff friendly. Love the merchandise.
I have been there once and love the place and stuff
I love this store. I would to they have a little more clearances. But always buy something
The employees where very nice and helpful. The store was very Clean find the items I needed
Excellant
Hobby Lobby is the bomb dignity shiznit. Me and my daughter cam spend hours there goofing off and they have so much cool stuff!
Very VERY short handed. No one knows where anything is because they move it so often.Theres one person covering 2 or 3 departments at the time. Nightmarish lines during peak hours but only one cashier available. Employees are threatened often and under a lot of pressure to do double the work within a time frame.Hostile and angry store manager
My to go store for all my craft needs.
I enjoy going into Hobby Lobby but I was kinda disappointed not much in way of Drones Walmart got a bigger section..... My Hobbies include 🐠 going out in th middle of nowhere Looking at th Solar system Howling with th Cyots.....
They are very helpful anytime i shop there .
Nice sales.
Nice place but could be pricy
All the things, always on sale, and friendly staff. Fun place to visit regularly
I hadnt been to Hobby Lobby in a long time. I forgot how much I love this store! -Probably a little too much. I could spend a lot of money in here real quick. I did find a 40% off coupon online when I checked out so that was nice. The people were very helpful too.
I Love lol this place. Friendly helpful workers and found what I was looking for at a reasonable price. 😌😌🙂🙂
I have this Hobby!!!I go to stores that have 5 million Cool Things.Start 15 different projects in my head & leave my cart in the Lobby!!!Great PlaceBut their Secret Shoppers are absolutely Terrible!!!Lol!!!
Still fun to shop, but noticed prices small increase
The best place to get gifts for everyone. The craft supplies are endless!
This place nerve disappoints and it is great to have friendly people to help you.
Great place to get everything for decor.
Dont go unless you are in a hurry and you know just what you need. They just have too much stuff. But their pricing needs improvement. And the common 40%-off coupon is something of a bait-and-switch - way too many exclusions. Two of us tried to use the coupon on our most expensive item, and both were excluded. So we each saved about $1. For example, everything pre-priced and labeled your price $xx is excluded from getting 40% off.
Only two lines were open, even though at least six people were in line. When skiing the check out manager to open another line, she did not say I will open another line, which she could have run. Her answer was that she was waiting on another employee coming to work.
Always a great experience, was in FRISCO and decided to drop in.
Hard for me not to buy something when I shop there! Love their weekly sales and discount coupons!!
Cleanliness, great deals and friendly cashiers.
Excellent sell on string beads and other items in the store!
This is a great craft store and a good place to find home decor. This location is kind of big and I love strolling around there in the afternoon looking at pins, patches, and jewelry charms/chains. you never know what you might find there. a generally nice experience, the employees were friendly. the checkout lines were relatively short. all in all, a great store 🧡✨
Huge store location, very friendly staff, and great prices
Huge selection of art supplies. Prices are very similar to Michaels.
Clean, well stoked, always such great deals. All everyone was extremely nice except someone who didnt even bother to turn around to say she was off the clock and didnt want to help me despite having her vest on...
Very friendly people here. Very well stocked at this location.
I went in 10 minutes before closing, I knew exactly what I needed I hear an announcement over the intercom, that theyre clearing everyone out in 10 minutes. I have never felt more rushed out of a store in my life. I jokingly told the cashier wow, They must really not want you guys to get over time she silently responded with a head nod.
Had what I needed. Staff very helpful
Always fun to shop here. Great deals when on sale, otherwise to expensive. Friendly staff.
Got some supplies. They and everything I needed! 10/10 recommend! 😃
We love this place because it has everything. If you need to decorate your home, this is the place to go! Besides the large selection of items youll love the price too. See you there!
Great assistance if you need it. They will help you find whatever if you cant.
Love the Frisco location. Store is well organized and clean. Employees are knowledgeable and truly care about others.
Large store with a lot of merchandise. They mark things as clearance, but dont physically put tags on them so the cashier, who did not trust me, asked the other cashier if she thought they were on clearance. They were, and I got a good deal... but, still very outdated in the way they process merchandise.
So many arts and crafts stuff but sort of hard to find what youre looking for.
I love all the Christmas decorations 50% off
Love the variety of arts and crafts products available. Along with the various other Home items available
They have a decent selection but even on sale, its overpriced.
Always a line at check out. Never see a hobby lobby staffed appropriately
I just went to this location once. I love Hobby Lobby, but I couldnt purchase what I wanted at this location due to the super long checkout lines. I was on my lunch break, and I waited about 10 minutes before giving up because the line hadnt moved at all. No one called for backup on the cash registers either. Ill probably go to the location in Euless next time.
Great quality and variety of craft goods here 👍 Spent at least two hours exploring each aisle this place had to offer. This Hobby Lobby is a pretty big size as well. Ill definitely be coming back here again soon.
I always get my art supplies from here! Cheap price and great products! Definitely get your seasonal decorations from here! Also, they have in-store coupon from their website! Dont forget to get them before you buy!
Love this store
They always have exactly what I need when I need it