user
Fast-Fix Jewelry & Watch Repairs
2401 S Stemmons Fwy, Lewisville, TX 75067, United States
Appearance
Fast-Fix Jewelry & Watch Repairs
Comments
J
Review №1

Best service, reasonable pricing, trustworthy jewelers! Ive taken all my repairs to Mr. Bau (sp?) and the company since I moved to the area in 2015.

Al
Review №2

Excellent service I have been here twice to have my watch batteries replaced. Each time I tr was fast and the price very fair.

Ga
Review №3

I went to have my bracelet repaired and it didnt take 10 minutes 💪 and the price was very low than I expected .. I recommend them 100% Thank you ..

Ro
Review №4

Ive been going to this place for over 20 years, but no more. Just got way overcharged, $20 each for two batteries, $20 to remove a link to size a watch. they have lost my business.

An
Review №5

Guy was really friendly, and fixed my watch cheaply and quickly. Will definitely come back for future repairs

Ti
Review №6

The staff was so polite. I went in to get my glasses fixed. And the guy was honest with me about the repair for my glasses. But he still wanted to try and fix them. I’m so happy that he did. My glasses were fixed. I love going to places and getting help from people who still cares. Thanks guys.

Ni
Review №7

Definitely pleased! My Fossil watch second hand fell off, very pleasant lady behind the counter. Man working the jewelry/watches appeared focused and professional. $30 bucks later my watch was as good as new. Very happy I went here!

Li
Review №8

We have been going here for years. So thankful they are so close! Great service

An
Review №9

Love the customer service the speed and the low price

El
Review №10

These guys have been providing great customer service for me for years. Most of the time I just go there to get new watch batteries and they get that done quickly for me. Today I took my watch in because it stopped working and he cleaned it and oiled it. He did not charge me since I have a battery warranty with them, I was done in less than 5 minutes, and my watch started working again! A few years ago I took in my loupes (glasses with magnifying telescopes built in) and not only were they upfront with me that they did not have the machinery to repair them, but they gave me a recommendation for someone who did! I highly recommend you trust Fast Fix to take care of you.

Sa
Review №11

Excellent and fast service. Will always come back.

Ju
Review №12

Went in to get a couple of things done to some watches and rings i had for a while and let me tell you these people know what they are doing. The manager and staff is very knowledgeable and had everything done and fixed in the time frame they promised. Was very surprised on how cheap everything ran compared to other places ive gone to. Really am and forever coming back here. I highly recommend them!

me
Review №13

The best customer service I have received at one of these places. They were able to help me fix my dad’s watch. They were very friendly and helpful. I would recommend it to all of my friends and family, it’s the best place to go.

Al
Review №14

Very knowledgeable for watch repair even with high end watches. Fast service and Jose just simply knows his stuff. I would trust him with any time pieces

JR
Review №15

GREAT service! Was told that shop Is under new management. Was a bit nervous to take my engagement ring to be re-sized but they did a GREAT JOB. They made it look brand new! Highly recommend. The guys have a great sense of humor.

Ji
Review №16

Very quick and informative. Employee was knowledgeable to all my watch brands and was very detailed in the repair.

Na
Review №17

Best customer service I have experienced. The owner was very knowledgeable. He was even excited to work on an older watch I brought in as he proclaimed they dont make them like they used to.

Pr
Review №18

Very friendly,quick service at reasonable price.

Do
Review №19

I dont usually like to leave negative reviews but I felt the need to warn potential customers about the terrible customer service and incorrect servicing. I decided to give this location a shot but dont waste your money here, spend a couple of extra dollars and get it done the right way at a reputable store, you most certainly get what you pay for! Jose has a bad attitude, and clearly has not been trained properly on customer service or watchmaking(repair) skills, as he tried twice to put the wrong parts in my watch. Unfortunately, I will not be coming back here.

Ki
Review №20

Fast service done right! My ring looks amazing! Prices are awesome

Ko
Review №21

Great place the jeweler watch maker there is the best, affordable pricing excellent work too.all around well rounded trustworthy proprietor.all of my work goes there.

Is
Review №22

Rating this place Poor-Fair is doing them a favor. They should not be in business misleading people.I gave my husband a watch for Christmas. The band was too big so he took it to Fast-Fix, He was charged $25.00 for the service, two days later he was back, it just came off while he was moving things around in the house. Second time, a manager fixed it, and a week later, same thing it just snapped off.He got it fix at a jewelry store that charged him 0 dollars. According to them it was an easy fix.People BEWARE.

Ga
Review №23

Ive brought my watch for repairs to fast Fix several times. Always friendly always a great price on repairs.

Ja
Review №24

They over charged me for removing two links and a battery. I could have bought another watch somewhere else. I definitely will not be doing business there again.

Ph
Review №25

Decent watch repair. Never open on time. It says they are open at 10am but the gates are still closed and it’s 10:30am.

to
Review №26

Great one on one service..great place.

Ry
Review №27

Was Quick on Watch Repair and fair price.

kA
Review №28

Excellent service. Very prompt. Courteous.

el
Review №29

Batteries dont last long, miscommunication, nice people

Na
Review №30

They put rivets in a leather and silver piece that was previously glued common with leather jewelry and they did an outstanding job.

Gr
Review №31

Fast watch repair and reasonable pricing.

MA
Review №32

Customer service was great! The lady that helped me was speedy and polite.

JC
Review №33

I took in a stopwatch that had stopped running. I left it with them and came back in an hour and the repairman, Zahn, said something inside was broken but he couldnt tell what. It would take several hours of work to take it apart to see what was broken, and even then it would be difficult and expensive to find parts.I thanked them and said it is not worth it and left. When I got home, I took the back off the watch and found a wheel/gear that was loose in the case. After about an hour of my own research on watch repair, it became clear that the rattrapant wheel had been broken off the main post, and anyone with familiarity with a split second/rattrapant complication would have recognized it immediately. Without going into unnecessary further detail, there were other findings that were highly suggestive of the repairman breaking it, in my opinion, while trying to turn the wheel.I spoke with the manager who was very polite and gave me an audience. I explained to him my concern that Zahn was supposedly unable to see what was broken, even though I was able to see a major problem with minor effort. I took it back up there to show him my concern and told him I felt there was a real possibility--if not probability--that the repairman had actually broken the part and did not want to admit it.The manager had to stick by his man and said, We dont do that here. The other repairman who looked at it the second time I was there and after examining it himself, took a while to admit I was right with respect to what had broken, but became quite offended that I dare suggest his comrade may have accidentally broken the part. He walked off in a huff.I tried to make sure the manager understood that I was not demanding a repair of the broken part or any sort of compensation, but rather I just wanted him to know what had happened. He was in a tight spot, having to accept my side, or stand behind his employee. He chose the latter. I thanked him for his time and left with my watch that was now broken further.

Ma
Review №34

The owner is very knowledgeable and an expert in watch repair, however the bad review is for the fat old man who sits up front, he is a terrible excuse for a human being, he doesnt know how to talk, how to behave especially to customers. Fire him and the review goes to 5/5.

Ka
Review №35

Quoted me $9 each for a spring bar for my watch strap. Absurd amount consider they are a 1-2 dollar part.

Mi
Review №36

Just what I needed at a great price!

Ch
Review №37

Friendly staff and good service.

Mi
Review №38

Fair and very knowledgeable

Mi
Review №39

Fast service, be prepared to pay fees

Ju
Review №40

Great jewelry.

PA
Review №41

Fast and friendly!

Aa
Review №42

Good folks

Jo
Review №43

Not really great!!

Ph
Review №44

Great service

Ka
Review №45

Got my battery replaced

Information
21 Photos
45 Comments
4.1 Rating
  • Address:2401 S Stemmons Fwy, Lewisville, TX 75067, United States
  • Site:http://fastfix.com/
  • Phone:+1 972-315-2900
Categories
  • Gold dealer
  • Watch repair service
  • Jewelry buyer
  • Jewelry repair service
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:12–6PM
Similar organizations