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GameStop
3333 W Touhy Ave, Lincolnwood, IL 60712, United States
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GameStop

Comments
Jo
Review №1

Wanted to pick up a Nintendo Switch Lite and a couple of games. I bought the Blurple Switch lite reminds me allot of the GameCube and GBA. Got lucky as GameStop had a sale going on where you buy 2 New $30 games and the 3rd one used would be discounted and it was. I purchased Burnout and Bioshock got lucky finding a used copy if Mario Odyssey and got it for less than $38 dollars. Also Renewed My membership and added insurance to the switch (Highly Advice Warranty) and games. I came to this location compared to the closest one to me due to the fact that this location had 80% of what I was looking to purchase. The lady who took care of me was awesome my whole time there. Thank you for your service Sadly I dont remember her name.

La
Review №2

This location is on the smaller side so dont expect there to be a large selection. And no they dont have the PS5. The location isnt convenient its kinda out of the way in the corner with a small sign so you wont see it at first, or at least I didnt. Though overall compared to other gamestops Ive been to over the years the people here had great customer service. The only issue is the location.

K
Review №3

Calm, and very fast and rapid help with getting the games I need! Thank you for the amazing service.

Yo
Review №4

Went 3 seperate times to the store after getting a used xbox one controller. each time we went we were giving an unusable controller and had to go back to the store 3 times. we finally just went and gave up because they obviously dont fix their used controllers. terrible service

S
Review №5

Ive been here twice and both experiences were great. They are super helpful and friendly. Nico is great at what he does. The phone was ringing off the hook, he was the only one there and he kept his cool and was very helpful.

kh
Review №6

We leave out of here happy every time. They never judge my five year old son when he buys violent game like last of us 2 😉. That’s service! Thanks guys please don’t close!!!!

Ma
Review №7

Very polite and great customer service. Gladly would come back to this Game stop again.

an
Review №8

I love this store . the young lady was so helpful.

Sc
Review №9

Nico single handedly gave me and my girlfriend the best customer service Ive ever recieved.

Gl
Review №10

Best representative at the storeShe was really helpful and efficient

Do
Review №11

No complaints

Ce
Review №12

No enough money for the games you sell and too expensive, you can find a better deal somewhere else.

Lo
Review №13

If your kids have any type of gaming system GameStop will meet your needs. I like that they have not only new release games but also previously used games and accessories at a fraction of the cost. Ive always had friendly as well as knowledgeable staff able to answer my questions and offer up much needed assistance.

Ha
Review №14

Interacted with Store Leader Jacklyn.She greeted me and asked if I needed help. I brought in all of my old games and wanted to trade them in. She spent about 20-30 minutes with me trading-in all of the eligible games and had a smile on the entire time. She answered all of my questions as well as help other customers when she could. Overall a pleasant experience.Ill be sure to return to this specific GameStop for my gaming needs!

Ge
Review №15

I got treated horribly here and Im a guy with a lot of patience that actually brush stuff up after something wrong happens in my life but this one girl that works there she kept offering me memberships and stuff after I told her that was the headset I was holding in my hands. Please if you need to buy something for your gaming needs buy it online but I wont recommend buying it at GameStop.

mi
Review №16

I got my PlayStation 4 there and some games and extra cables do real helpful in helping me find games nice people

Ya
Review №17

Good place for games specially when there’s specials.

Va
Review №18

This is one of the better Gamestop that Ive been to. The staff is always very welcoming and helpful. It has a great selection of pre-owned games. The staff is always willing to help with a smile on their face, which you dont get everywhere. The only downfall is the lack of room they have to move around in. The space is small, which makes it difficult to walk around in and worse if you have a stroller. Other then that its a great store.

Mi
Review №19

Awesome and knowledgeable staff!Always make it a point to shop locally and they make it worth the effort.

Na
Review №20

Love this place!

ga
Review №21

Helpful and was a great experience

Wi
Review №22

Store is great, however the location, lincolnwood town center is a complete zoo

Ke
Review №23

This is the Gamestop I will always go to. This place has always treated me equally, regardless that Im a woman. They dont stare at my chest and will talk directly with me, not through me via my husband. The staff here are always phenomenal and go above and beyond to help me find what Im looking for, even when I wanted to switch my DS to a newer model. This place is the best!

an
Review №24

Because I easily buy good games there

Jo
Review №25

Really nice staff good quality of games

Ne
Review №26

Come here to get unique gifts and video games for my husband and son👍

Tu
Review №27

I was always able to find what I wanted here. Staff always greets me when I enter. Usually a quick, pleasurable experience.

Ly
Review №28

I Have called this store 10 times already. They don’t pick up, if your gonna sell some items and get more customer. At least answer your phone so we can know if the item is still available in that place

Mi
Review №29

Love this location. They are helpful and friendly

Ta
Review №30

Awesome customer service. Friendly & very helpful!!

Ut
Review №31

The staff know so much about games, they should definitely be paid more. Ask them something about a game and they get really in-depth about what your asking and what the game is about.

Be
Review №32

Great staff working and variety of products and good deals even clearance!

D
Review №33

The sales associates. Are really great.

Sm
Review №34

Oh its the most place I love the most in the whole world

Sm
Review №35

Horrible place they love to rip you off

Ma
Review №36

I had one of the most feared moments a parent can have in this store. It was not only utterly disgusting but HIGHLY traumatizing for me and my 2year old! After spending over $550 in the store yesterday and while walking out my sister and I (before leaving the store) noticed my daughter had a tiny .89 toy in her hand so we grabbed her before even leaving and she decided to run around the store with it. This is a 2year old who has just discovered the wonderful benefits of a pocket so she stuffed it in there (This has NEVER EVER happened to us while out in a store. The most weve seen her do is stuff her snacks or toys into her pockets when we are leaving home to go out). We immediately took it out and started to explain to her why thats wrong, that she has waay too many toys and we will not be buying it for her. Before even asking us whether we purchased the toy and to view our receipt the guy at the door ALEX stated to my 2 year old and I that you are wrong and being a theif, Im going to have to call the police to arrest all of you. At this point while he stated this we are still IN the store and he already had the toy in his hand. I was speechless and deeply hurt! There was a woman outside along with many others giving us strange looks. This country already over criminalizes many people. The mere fact that this happend to us while we are simply teaching our ever learning toddler is A HUGE MISCARIAGE OF JUSTICE, embarrassing and life threating (the police are trigger friendly with moms n a toddler that look like us). NEVER shopping here again. Contemplating returning my over $550 purchase!PLEASE NOTE: IF YOU HAVE A 1-3 YEAR OLD WHO IS JUST LEARNING ABOUT THEIR POCKETS AND LIKES TOYS DO NOT DO NOT TAKE THEM TO THIS STORE ESPECIALLY IF THEY ARE A PERSON OF COLOR.

Li
Review №37

I purchased a 3ds for my daughter preowned. It worked for 10 minutes and stop workng. Questions how much they check their product before selling a used product. I will never purchased preowned game system from gamestop.

Ar
Review №38

Awesome staff and great selection

Ca
Review №39

My son and husband love this place

Go
Review №40

Staff are friendly and outgoing but the store feels a bit cramped since its a mall location

Se
Review №41

I have had multiple bad experiences at this place. The staff dont know how to organize the place, their products, or the customers! Each time I go, I have to be told to stand somewhere else if I am waiting to check out. Also I have pre-ordered multiple items to be told they do not have it in stock, or my pre-order never processed.

Ev
Review №42

Dumb workers who do not know the history of xbox or xbox live. Straigt up mules working at the counter especially the one by the name John/ Joe. I asked him if they had 1--month xbox live membership cards and he aaid they never had them. They did exist but they removed them from the shelves, and replaced the 1 month card with a 6 month card.

le
Review №43

Employee was very nice and helpful in helping me buy a new game.

Mi
Review №44

My little guy love this place

Vi
Review №45

Good games.

Da
Review №46

Good customer service

Gi
Review №47

Great customer service

Ch
Review №48

I wish kids still went to stores to get video games back in my day you had just a pocket full of quarters you had the afternoon at the arcade

Br
Review №49

Great help from employees

Wi
Review №50

Can make a quick stop.

Ra
Review №51

Always the best games at hand

Ma
Review №52

Excellent game selection

Ca
Review №53

Terrible store, annoying employees. Just buy from Amazon

Mi
Review №54

Didnt have what I needed.

Da
Review №55

Place need to improve more in customer service.

Fr
Review №56

Typical shop. Friendly staff, always feels crowded once 2 or more other people enter the store

Br
Review №57

A bit overpriced, but they had what we came for.

Al
Review №58

Whats a game without game stop 🎮

ab
Review №59

Meh

Be
Review №60

It was great

JO
Review №61

Great service

Be
Review №62

Rude staff members there

Al
Review №63

You can get almost all the games you want

Br
Review №64

Pretty good

JE
Review №65

I liked it

Az
Review №66

Good

Ma
Review №67

Great

Pe
Review №68

Games

Ju
Review №69

Good games. The games are very expensive

Ju
Review №70

Well you can find all kinds of games that you like

Ca
Review №71

FROM 10

No
Review №72

Too strict the young lady who held out to me.

Information
13 Photos
72 Comments
4.1 Rating
  • Address:3333 W Touhy Ave, Lincolnwood, IL 60712, United States
  • Site:https://gamestop.com/store/us/il/lincolnwood/4213/lincolnwood-town-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 847-677-3990
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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