Gotta love Walmart. When we travel to a place,tye first thing I wonder is,do they have a Walmart?I just feel better knowing there their.

Its somewhat different from online shopping. Could use some help in customer service.A smile sometime can go a long way!

I went to purchase some new tires and have them put on my car. I had a big issue that turn out bad that involved me being there for over 3 hours. The manger of the auto department handle the situation professional and made sure that I was very well satisfied from this bad situation. I want to give all due respect and thank the manger from the auto department for taking good care of me. 😊

They need to be more professional on the phone,

Dexters hospitality was great.

Need more help, I was there to pick up tires and it took longer than expected.

Great service! Fast and friendly! Very affordable prices! Will go back for an oil change when needed.

Walmart is hit or miss regarding customer service however this particular location was very professional, friendly, and beyond reasonably priced. Despite the volume the staff was still very attentive and personable. I plan to use this location going forward as I was extremely pleased. Great team work and great service manager!

They stripped my oil plug and over filled it with oil. They are so unprofessional, they open at 7am but they cant give you any change back due to they didnt have a cash drawer till, 8am. Also they greet people with homie. The only person that is helpful is a man named, Dexter.

This Walmart service center has a very good staff. They are upfront and courteous. I can drop my vehicle for service while at work. When I return, what I asked to be done has been completed. Usually oil chang, tire rotation and balance. I have been to other walmarts that will say they did the work when they didnt. No worries at this location. They take pride in their work.

I am livid right now!!!! I am so upset!!!!!! After juts getting off a 8 hour shift now my husband is coming to get me and my tire is still not fixed !!! I have been up to Walmart 8 times about these tires I purchased from them not even two months ago I am outdone right now! I spent my hard earned money to buy me new tires for my car and every since no exaggerating I have been putting air in 1 of the 2 tires that is constantly going flat! I paid for there now I am having to spend more money putting air in them every single day I am heading anywhere I am pissed right now!!!! I feel.like Walmart is selling used tires as new ones and making consumers pay new prices! Theres no excuse for this! After the first time it wouldve been nice if they wouldve have gotten it right but there is no excuse for me coming here 7 more times after now I am still having to go back for the same tire they have obviously been making me pay for absolutely NOTHING! This is he worse experience I have ever had with them and I will never purchase tires from them again and I am going to make sure I tell everyone so they dont either everyone whos been around me have seen for themselves that Walmart tires suck!! And theyre telling everyone as well about it ! At this point theyre endangering my kids and ILife by constantly acting as if theyre fixing them and sending us back to the toss as if were safe! I am so over Walmart thinking about switching back to Kroger!

I have taken multiple vehicles to this location over the years, but effective immediately I will never patronize this location again! After 3 hours of waiting, and shopping throughout the store, I decided to walk back to the automotive area to check on my vehicle. It wasnt until I arrived at the counter that I saw I was receiving a telephone call from the automotive center. Upon answering the telephone call I was told that the location did not have the proper tools to change my oil?!?The same vehicle that has had its oil changed here over 16+ times; without issue or fail...oh but today... They cannot change the oil?!? I am told the reason they they cannot change the oil is because... Get this... Someone misplaced the tool they need to remove the oil cap. How are you in business? How are you in the business of changing oil, if you have supplies that can be LOST in mid motion... to the point where PAYING customers cannot receive service? When I Say Never Again.. I mean never ever again at Walmart at all! As far as Im concerned, every single one of the gentlemen in both the bay and behind the counter are Reckless and Irresponsible. Someone needs to be there managing that crew. Not only today, but always! Missing tools most of the times means THEFT by employees! #Horrible Experience 😡

Its the only store closets to the village at six flags.they service is horrible dont know what they doing when working on people cars full of (B-S)taking people money

I’d had a bad experience here months ago where the mechanic gave my keys to another customer, the customer went home and took a while to return my keys. They fixed it by getting me a key made for my car and by the customer had returned. I returned only because they tried their best to fix the situation. I actually like this location. I do wish they had MORE services. I would go here than to the shiesty mechanics who get commission to find more problems. I would wait days for a car service to be able trust my mechanic.

Helpful staff. Limited resources for aux items and other attachments. Most inventory is found online and not in store. Check online before visiting. I havent tried other services here so I can only recommend the customer service as a rating point.

Had to replace tires and Xavier and other staff showed GREAT customer service!

Went to get tires, got there at 8:30 am didnt leave until around 12 noon. Nothing was said about long wait until another customer went to inquire. Pearson that came to get my car stopped working on mine and worked on a pretty young ladies flat (low air). Didnt realize this until left an hour before I did. Werent supposed to be that many people ahead me. Completely, missed an appointment at 11am.

The workers need to clean up after themselves oil on my starring wheel on my door handles but everything was great 4 star

Great customer service. Very knowledgeable. Now like the one on Cascade Rd...

There was an hour and a half wait but with the prices we expected that. The behind the register staff have a great sense of humor and are consummate professionals.Is definitely recommend them BUT dont go on a Saturday! Your wait might be 3+ hours!

Its was a good experience. Wish they had more of their bays open for quicker service and more mechanics there. Overall Im pleased with what I experienced.

Amazing Customer service! Ms Freda n Davel are the best!

Good place for an oil change while you shop.

For years Ive gone to this location for oil changes on our three cars.Today I went to have a tire repaired. After an almost 2 hour wait I go and check on the status. The inside person started to ring me up but needed some additional paperwork goes outside and finds out that the tire machine broke. The technicians didnt bother to tell him that they couldnt do any more tires but not even the ones that they hadnt gotten to yet. Mine.I understand things happen But it was inexcusable for them not to let us know and have us continue to sit there for nothing.

They love to close early. If youre caught in traffic turn around if youre not early. This is the second time this happened

Arrived at store at 7am and was told that the person who does oil changes isnt there and they dont know when hes coming in. I understand that stuff happens but thats unprofessional.

This place is a garbage. I went there for the oil change and i was told that there 2 cars in front of me after 2 hours waiting they told me they dont have the tools to perform an oil change on my car ...really!!!! A toyota Camry? Dont waste your time.

Once again another bad experience with Walmart. This is a store that refuses to get their operations in order. For instance I made several calls to find out what time the auto center opened in order to have my tires put on which I had already ordered the new tires in advanced on Walmart website to deliver to this store.Call # 1 - they transferred me to the auto center and no one answered. Call # 2 - they answered my call at the front desk, tried to transfer the auto canter, placed a notice on the intercom and no one still answered at the auto center. They later returned to say there auto center was closed until 12 pm that day because they did not have technicians. Call # 3- no one answered again at the auto center so I then drove there by 5pm only to find out that they had closed because they were short-staffed and the technicians had left for the day. While there I asked again about Auto Center hours and finally got a straight answer 7a - 7p but will accept last car between 5:30p -6p.Since the clock was ticking with my online tire order and after one more attempt to put my tires on my car I finally drove there on another day and the service was awful. The person who took my information try to multitask and was awful at it. She tried to help me as well as two other customers although I was the first in line. She was running around trying to do everything for everybody and was so ineffective. And as a customer Im standing in line wondering why did she take my information and then started helping two other customers and then trying to help the technician on the POS system literally all at the same time. What the heck was she doing...scatterminded and multitasking gone wrong. So while she felt she was trying to be helpful it was so ineffective resulting in terrible service.And I had a spare tire on my car and instead of the technicians putting and securing it where belongs on the truck, they threw the spare tire in my trunk. How stupid are they? I literally had to take my truck to the dealership for them to put it back where it belongs.Once again I cannot understand how Walmart continues to thrive with the terrible, awful service they provide. And this store is constantly and always out of products. I am truly amazed how they stay in business but every business will have their day to anwswer and very similar to Kmart, Walmart will have to answer too

Got me in and out! How ever they forgot to balance my wheels and they tried to lie about it.

The experience was not good. It was not managed properly they had one person doing multiple roles such as cashier order picker etc.

Sharrod was an amazing help. We had a flat tire in the Wal-Mart parking lot and he went above and beyond to help us. Not only getting us a jack but also helped us get the spare on.

Ordered a set of tires they put wrong tire on now my car shacks at high speed. I was there for 4hrs for 2 tires. Employee said he couldnt take my old tire off had to take it off my self😠which was a pain. Good tire price bad managment.

(1) one hour before closing they turned down money a set of (4) four new tires now the money goes to another tire shop. I guess walmart got it like that! Somebody said walmart was owned by SMART GUYS !

I wish i could give it zero stars. Came to get a simple battery change and ive been here literally 2 hrs just for that. Terrible customer service. The guys are just standing around instead of working . Negative stars for this.

I went to Walmart today to purchase 4 tires and get an oil change. When I checked in at 8:00 am. I was told that I was #2 for the services. About 15 mins after handing over my keys they called me over the loud speaker. Went back to the auto service desk and was told, they didn’t have the tools to complete my oil change. So I figured while there I’ll pick up a few groceries. Around 10 am after not hearing my name being called, I proceeded back to the service desk. After inquiring about my car and how much longer. The cashier told me that there were 3 cars ahead of me and it would be another 2 hours🤔🤔So when I questioned him, he began to tell me since I requested a combo service it put me at the back of the line. So I then asked for the manger, well of course the assistant manager came. This woman was absolutely no help at all. Walmart has the worst customer service ever. I will never ever in life step back in there again. They have no direction and clearly management doesn’t either.

Better location then the one on east west conn service and they show up to work on time

Poor customer service via telephone. Can use some improvement, until such corrections are addressed I will take business elsewhere. Thank you

Not to trusted. Never your car with them. Some work will not get done as charged.

I WILL NEVER EVER GO THERE AGAIN FOR ANYTHING IT TOOK 2 HOURS FOR 1 TIRE PEOPLE AFTER ME WAS LEAVING BEFORE ME. IT WAS ONLY TWO CARS AHEAD OF ME NOW 10. THEY SUCK!!!!!

I came in for a new tyre and they told me I needed to wait 3hours in order for them to install it otherwise theyd void my warranty. Expect to wait if you come here the lines are short but the staff takes forever to get anything done.

Wth kinda place closes 5hr before its designated time..... & I needed tires ASAP after limping my car 7 miles to Walmart! Never again

The customer service is HORRIBLE! There is no sense of urgency went assisting customers and/or meeting their needs. Most of everyone (sales associates) had nasty attitudes- like they hated their jobs- and walked around on their phones instead of doing their jobs. I vow never to come back to this Auto Care Center EVER AGAIN!!

It tell u whats wrong with ur car right away,AND the work is great

Do not go here. They cycle through staff so much that the people working on the vehicles do NOT know what theyre doing on top of them being short people and staff from the rest of the store will warn you away from it. From screws and bolts left undone to the wrong oil being used to services left undone and long wait times with poor communication and much, much worse, its just a terrible idea. Go elsewhere.

Busy. But what Walmart isnt with the great prices they have for service

This is the slowest service center ever! Need to have 2 tires put on and I have been waiting 2 hours so far!! Ill NEVER come here again. Avoid this place like the plague because the service is HORRIBLE!!!!!

Repair on car had to be re-orrected after discussion. Rough experience.

Got conflicted messages in auto. Took longer than expected. Overall found everything we needed

Good deals on tires.

Tire service is not 24 hours they should fix the hours of operations saying its 24hours even my roadside service said it was 24 and now Im here stuck

I was just there for a truck battery so I was in and out, but I also removed my battery and put the new one in, not Walmart.

Slow casier not making attend to what is going on

I do not recommend!!!!!

Good and friendly service.

Double check, they dont top off fluids

Long wait for oil change...didnt reset oil change light as usual.

Horrible, could not get filter of, and then put the same dirty oil back in. Awful.

Long wait tire tech was not on site. Another customer had to complain in order for the tire tech to come in which he was late. Two of my rim caps missing. Only went there because of a gift from my friend.

Did not do everything suppose to do

All ways great

Slow and faulty watch em

Dont answer the phone and hang up

You get what you pay for

EXCELLENT CUSTOMER SERVICE!!!!

It didnt take long...

Fast service

Good service

Excellent service

Very very slow

Bad service center

Closed before 6:00

Will NOT answer phones

CAN YOU GUYS ANSWER YOURE PHONES??????

Poor Service

Unprofessional

Terrible service!!!!!