They are evidently making a childish attempt at a political statement by not allowing people to protect themselves and their neighbors. Based on the level of aggression demonstrated by merely being in the presence of compassion for others one can only surmise they he is suffering from a case of extremely fragile masculinity and needs to assert some authority to feel big and strong again. Therapy works.... Just throwing that out there.
I ask everyone to please stay away from this place they charged me 491$ to inspect my camper my normal rv place charges 150 for the same thing of course the is gonna come back and say Im a.lier and make excuses like he does to every one else people use demontrond rv in conroe they wont rip you off
We bought our first RV/Camper here and it couldnt have gone much better. Jimmy and his wife were very nice to work with, they took a lot of time to explain what all it entails and they were very patient with our questions. When we went to pick it up, we were given a full explanation of all the features and got to ask as many questions as needed. Very low-to-no pressure sales and genuinely nice folks.
Always have everything I need and everything I love to decorate with.
They have great brands of sports gear and the right advice on what to do with it. Did you know that the bare to use for catfish is chicken breasts, cubed and soaked in fruit punch koolaid. Who knew, well they did, and it didnt cost me any thing. Will let you know how it works because the bait is in the fridge ready to go. Got work to do before I can try it out. Wish me luck!
Bought my 2021 excel f4 viper from Acres Outdoors and from the moment we got there they were rude except for Chad. But it was the right boat I wanted so I went ahead and purchased it from them. Last weekend my propeller fell off in the lake. Due to them not putting the correct parts on the propeller when I called them about it Mr. Jimmy Akers said that it was my fault that I must have hit something to make the prop come off. And if that was true all the splines and threads would be mangled but they are perfectly fine. Just posting this so everybody will know not to go back to acres outdoors in Livingston tx!
In response, Actually sir, he is more of a man then you ever will be. There have been 3 people on the boat every time it has been taken out. THREE people who have witnessed us not “rip the propeller off” which actually fell off from y’all’s mistake. You talk about god a lot in all of your responses but yet you are the one lying because you didn’t want to cover it. You can call me and all of us a liar but you know the truth so may god fix your lying problem and lead you on the right path. And to the people reading these I hope you see the way he is responding to these reviews calling people Karen’s and being “real professional”. But may god bless you.
Such a UNPROFESSIONAL environment and very Hostile.... The harassment text messages the OWNER is sending is very DISTURBING and UNPROFESSIONAL I wouldnt feel comfortable doing business with some one WHO BE LITTLES ANOTHER PERSON in TEXT MESSAGE. Save your money and time. AWEFUL CUSTOMER SERVICE if something breaks your on your own because that business cant take responsibility for THEIR actions. Their COMMENTS ON HERE GOES TO SHOW THE TYPE OF PEOPLE THEY ARE.
Love this store! Good people helpful! They have 9mm in stock not too overpriced for the times....
Four of us walked up wearing our face coverings for covid and the owner refused to let us in to shop! We had come to look at the RVs for our friends to buy. He said it was his policy to decide for customers not to protect themselves. He also mentioned the fear of getting robbed from people wearing masks! I have to wear a mask in a bank! We argued about Wal-Mart and other outdoor chains that sell guns require masks for shoppers and when I warned him about getting Covid, he said F#/-you and cussed us out. Which is apparently his M.O. when dealing with folks who want to wear masks in his store. We werent the only ones if you read more reviews. Now I know why there was no one in the place. Never going back, even when covid is under control.
Acres Outdoors repaired our travel trailer that was damaged by a storm and they did an awesome job. They worked with our insurance company to make sure all of the work could be accomplished in a timely manner. There was a lot of damage but its as good as new now. The store is very nice with necessities for travel trailers and camping also so many really cute items. Thank you Acres Outdoors for turning a stressful situation into a stress free one.
Variety of items. Lots of RV items. Very nice store.
Jimmy and Chad worked with me to solve my new Yamaha OB too short shaft problems with a Larson boat I recently bought from them. They are friendly, courteous and I would recommend Acres Outdoors for your RV and outdoor needs.
Very friendly and helpful. This is the way a gun store or outdoor store should be. Highly recommend.
This is a great store! The products are varied and prices reasonable. The staff is very knowledgeable and go the extra mile to answer any questions. I was very impressed with the store!
Thanks Tommy. Always proper service.
My 68 year old father came into your store this morning to purchase parts for their RV. He was wearing a mask even though he hates it because he is high risk for COVID. He was told masks were not allowed in the store and so he responded he would have to shop elsewhere. The salesperson/owner proceeded to cuss him up one side and down the other. Called him a dirty bi!@% among other things. All of this in front of an 11 year old little girl. My parents have purchased things here in the past but will not be returning. BTW, my father is just as much a Trump supporter as you so I hope you werent assuming he wore the mask in support of Biden.
The people were very friendly and informed about their products. Their store carries a lot of camping items and is well taken care of. Overall our experience was very good.
Great selection of products - even CBD! Friendly & knowledgeable staff - would highly recommend
Friendly staff. Great pit stop on the way to the lease.
They were so absolutely ❤️ helpful to my needs !
As soon as I walked into Acres Outdoors I was greeted by friendly staff who were willing to help me find anything and everything. Me being just a kid, day dreaming about buying boats I don’t have the money for, I was immediately walked around the boat lot with a super friendly employee who answered all my questions and satisfied my curiosity. Despite the Texas heat. Acres Outdoors is a store of quality products, friendly service, and a cheerful environment. I would recommend this store to anyone!!
I recently visited Acres Outdoors to purchase parts for 2 separate water leaks in my camper.Tommy and his staff were super helpful with this project. They took the time to make sure I got the right parts and gave me helpful tips on the repairs.Acres Outdoors has outstanding customer service and a great selection of outdoor gear and supplies.I highly recommend Acres Outdoors!Thanks again:))
I arrived without notice and was greeted warmly. Rene showed me a camper unit twice as I forgot to check out a feature I was interested in. No pressure sales and was prompt with email follow up questions. The store has many camping accessories and a nice gun store.I highly recommend Acres Outdoors.
Awesome camping and outdoor store! The staff are so friendly and knowledgeable! There is so much to choose from here. They even have a selection of guns. Grab a cup of coffee and some popcorn and you will definitely find something you just have to have ! This place is definitely worth stopping at!
I went there looking at some RVs that I was interested in to buy thats the time I was just looking but I like the prices they had in the people were very nice and courtesy and willing to help as much as I can and I was invited back to come when I got ready to buy an RV from them I recommend them to anyone looking for RVs and they work on RVs to and they sell the rules to of your RVs and their prices are reasonable.!!!!!Sincerely James Morton
They double charged my debit card then blamed my debit card company. Plum rip off. Since wont let me reply to your comment i will edit here. You are a liar. I went back up there showed you were it took off twice and called 3 days in a row. When tommy called me a liar the last time i gave up on you thanks.
Trish showed us around and gave us great information! She really helped us narrow down our choices. Great selection and service. Highly recommend!
My husband and I just bought our first Pontoon boat from Mr. Jimmy. He and his team went above and beyond to make sure we were happy and that we picked a boat that was the perfect fit for our family. We looked at multiple dealers and no one else came close to these guys for friendliness and customer service
Thank yall so much for taking care of us. What an awesome store you have. God Bless
Bought our Starcraft there. Tish was an amazing sales person. No pressure at all. Tommy is a great with handling warranty and repairs. He handled our second AC install. Was handled quickly! Great place great people!
This place is great. I thought it was just a dealership for RVs, but they have all kinds of gear for camping and outdoors. The show room is something you need to see.
From the minute we walked in to Acres Outdoor we were treated great!!! I can’t say enough great things about Rhonda, Jimmy, Tisha, Brandie. All the folks that work here are top notch! We will bring our campers in for all our service needs! And will definitely be back for any future RV purchases!! Thank you everyone at Acres Outdoor for your wonderful customer service!! -Christy & James
We recently bought a pop-up camper from Acres Outdoors. Tish was our salesperson, and she was great! She was very patient with us and answered all of our questions over the phone/email. When we visited the lot to look at the camper, she went through everything with us very thoroughly and with no pressure. When we went back a week later to pick it up, Acres had gone through and detailed everything on the camper to get it ready for us. Once again, we did a thorough walk-through and Tish made sure all of my questions were answered before I drove away with it. In summary, Acres Outdoors was a great place to purchase a camper/RV!
Very helpful employees. One stop shop for outdoor needs.
Terrible customer service i called to inform them our hot water heater had quit working a month after buying the camper and was basically told it wasn’t their problem then I called to tell them our heater was not working and they told me once again not their issue and was very rude i will not recommend anybody to purchase from here! Let me add when we bought the camper they were amazing but when we got home we parked the camper only to realize they left our heater on in the camper when we left and our propane. If somebody would help I would change my review but until then I will not!
I got in a little bind when I came to Lake Livingston for a Thanksgiving family reunion. Had a few parts on my camper that broke that I didnt find before making the trip. Acres RV and Outdoors had all I needed and more. Really nice people working there too! Yall stop on by and see them!!
We just bought our new camper here. Ours was totaled in hurricane Harvey. We drove almost 2 hours to look at Acres RV. We were greeted by Trish who asked what we were looking for. She was amazung! She showed us what they had on the lot in the price range we were looking for. She never pressured us to look at anything above what we were asking for. She made the whole buying process smooth and painless. We highly recommend this place. Even if you have to make a long drive. It is well worth! We will continue the drive and our business here.
Unfortunate experience with a refused return on an unopened electric (not electronic, see below) part (water heater element) easily restocked, that the clerk could have resolved with common sense and thoughtful customer service... will not return, advise caution on all purchases...Electric vs electronicDevices that run on electricity are electric — for example, electric lights, electric heaters, electric cars and so on; while electronic refers to devices which manipulate electrical current internally through switches. ... Its original use was as an adjective that applied to electrons rather than electricity.
Had a great experience. The staff are very friendly and went out of their way to help us! We love this place and will surely use them again in the future for all of our RV needs.
I traveled 400 miles to find the right trailer at the right price. Excellent inventory, excellent customer service, very Military friendly! When I would call in to ask questions, they always knew who I was and my particular circumstances and were prepared to help, regardless of who happened to answer the phone.
Service department is fast and friendly. Great customer service. Great atmosphere.
I had to special order my RV due to its popularity (side air conditioner). My heart sank when they told me that Viking no longer made the model I wanted with a side air conditioner, but they were able to convince Viking to produce a few more! When the RV came in, the upholstery on the seat cushions and window cornices was not to my liking, so Tish and the staff went out of their way to change the upholstery fabric to my liking. They also changed the dining table for me! I truly appreciate everything they did to make sure I was happy. I certainly didnt make it easy for them. They were very kind, helpful and gracious. Im glad I listened to my friend and bought my RV from Acres!
This is a mini Academy store!!! Camping gear, RV supplies, clothing and they even sell Hemp oil and CBD lotions. Great place to check out.
We have not taken delivery. The buying process was very good. No pressure, answered all our questions.I will recommend Acres Outdoors to friends.
If you need RV stuff this is a really good place to get it.
All of the staff at Acres RV were more than helpful! We drove from PA to purchase our Fifth Wheel here! Would do it again in a minute!Thanks Acres RV for our great Sales and Service experience!
Needed a part for rv toilet that busted during the freeze. The staff knew what part I needed and they had it in stock. Looking around the store looked like they carry a good variety of parts. I own an rv so I know it wont be long till Im back here.
These people are awesome!!! Great sales person, very knowledgeable, answers all your questions, shows you how everything works, and in your time if need, they are there for you!
We bought an RV there. Friendly staff. Very attractive sales room. Easy to work with. Ask for Tisha.
It was my first time there i was greeted at the door by a very polite young lady i believe her name was Renee she was very very helpful even though you didnt have what i was looking for she went way beyond her means to satisfy us i will be back if i need anything .Thanks Ms Wood
Awful customer service!!! This is the closest warranty work RV place and when I called to ask about warranty work the guy was extremely RUDE! He told me that I had to go back to dealership, which is not true because I called Starcraft again and they said this place is an authorized place to do warranty work. When I told the guy that was not true, he got very short with me and told me it would be 6 months before he could do anything. I would not recommend this place to anyone!!! I called Starcraft back and they apologized to me and said this place was a warranty dealership. They are trying to find another option for me.UPDATE after response from store:It is evident that every person who rates your awful, you have some smart remark back to them. I stand by what I say and after dealing with you and your remarks back, I completely agree with every person who rated you low. Would not surprise me that you have people you know rating you as high as they do. After speaking to the guy on the phone, there is no way you all are as nice as everyone states you are.
I was looking for more high end RVs and I knew more about RVs than the Salesman, although I guess we all have to start learning somewhere. I must admit I like the way that Acres Outdoors are heading, they really are marketing everything for Outdoors a very brave move in Livingston, Ill support you whenever I am able.
My husband purchased a water pump from RV Acres and at the time was not told this product could never be returned. At the time of purchase he had no intention of returning the item. When he got home and I saw the price of the unit I immediately felt it was high as we had purchased a pump in the past from another dealer and I did not recall them being that high. I compared the prices on Amazon and found more than twenty for less than $100.00. We were charged $149.99 plus tax at RV Acres. I decided to return the item 3 days later after the weekend. The item was never removed from the box and still originally packaged. I was approached by a man from the back and he immediately without an introduction began to tell me I could not return the item. I asked why not as I just purchased it and it was not even opened and I had the receipt in my hand. He rudely told me because it was electrical and if I read my receipt it said that. I was appalled at his frankness and wondered how many people actually read their receipts after the fact. I also wondered what it would matter as you dont receive the receipt until after the point of sale at which point you can no longer return the unopened, unused, overpriced item. I once again responded as Are you really telling me I cant be helped? He asked why I wanted to return the item and I said because it was overpriced and on amazon for fifty dollars less. He shrugged his shoulders as if oh well. I picked up my item and left appalled and angry. I will not return to this store. This was the third purchase I had made and every time I was previously in, I felt as if they had no desire to help me as the man behind the counter sat on his stool and basically acted as if it was a bother to assist me in finding a part.I never write reviews but felt others should be aware of the customer service we received.
Down to earth people mr jimmy took time out of his day off to help me out and for that I thank him
Awesome customer service. plenty of fun toys in this place, stop by and check this place out
They were very helpful and both items that I needed at a very reasonable price
Wow, this place is stocked for outdoor adventures. They have boats, RVs, all sorts of camping gear, etc. Very helpful and friendly staff!
Great place, awesome staff!! Always ready and willing to help!!
Incredible people, we had the best experience possible and will always be grateful. This is the place for your outdoor needs!
If youre looking for a toy hauler 5th wheel dont waste your time at this place because even though they advertise them on their website they dont carry them. I stopped at this place and told the lady working what I was looking for and instead of telling us they dont have any or sell them, she had us wait a good 10 minutes or so for another lady just to say they dont carry them.Update: My husband and I were at this place today and everything I stated in my prior post is true!...Seems to be true also that the owner replying to these Google reviews cant handle a negative review like many have stated throughout there reviews! Also, the owner has harrassed my husband via Facebook messenger since we have posted our negative experience at Acres Outdoors!!!This so called owner of acres outdoors is pathetic the purpose of this review is to let others know how our bad experience was with this business and instead of taking constructive criticism, he continues to be disrespectful and lash out the to many bad reviews on his store whether its by me or if you look many others have gave bad reviews due to there negative experience also and yet again he bashes them also!....looks like the BBB needs to be notified of the harrassment!
Found what we needed great helpful staff
This was one of best places to shop the people are not pushy and they where very helpful.Trisha was very knowable and nice.I would shop there again
Entire staff was amazing, from sales, finance, service. Truly made buying a great experience.
People are very helpful and very nice. Always find more than I went for. Thanks
Very friendly, helpful folks who went above n beyond to get us the right part!
It was great to learn more about the RV’s we are interested in. We will be in touch as soon as we make a final decision!
Great place, beautiful store wonderful employees Tish was very helpful and always willing to help!
Great store, nice folks, an incredible array of items for RVs, fishing, boating, hunting, archery, shooting and more!
This was my worst experience with any business ever of any kind.To be honest and up front here, I totally lost my cool with this place and its owner. I let the guy get under my skin which I am really sorry for.However, I endured several days of this guys condescending attitude toward me as a customer, very costly service, and leaving with more problems than I came in with. All of us Escapees people are the same was a comment I received after I lost it with this guy. Livingston TX is home to Escapees and this place is in the RV business so Escapees people should be his people.I feel their service is not worth the $$$$ they charge. That is my opinion and it comes from having service work performed all over the country.Bottom line: I would not recommend anyone having service done here.
Went in on Tuesday to buy some vent screens to keep mud daubers out. Had to park my RV on the side of the road because of the tiny parking lot. Inside there was a fairly good selection of RV products to pick from but when I borrowed a tape measure to see which screen I needed a clerk came over and took it away . Then the clerk that let me have the tape measure came over and yanked the screens out of my hand and with a mean tone said Ill hold these at the desk . So from here on out I will drive the extra distance to the other RV parts store in Polk Co. rather then put up with such rudeness. But maybe I just caught them on a bad day. The owner did call after this was first posted and asked me to give them a second chance .
Great Atmosphere and wonderful staff plus great selection of items.
Not very up front with customer service. I asked about fishing license and was told to read the sign on the door....pretty cramped store with not alot of variety.
Very helpful and knowledgeable staff. Quick to assist with any questions or concerns I had
Super friendly staff every time I go in there and always willing to answer my questions without hesitation
Rhonda was very nice and answered all our questions while showing us various models. That was even after I told her we wouldnt be buying anything until this fall.
Great place to buy from! They go above & beyond for their customers & the owner is very involved as wellWe appreciate everything Acres RV has done for us
Friendly service got almost everything you need for r v
Great folks. Very happy we made the drive to purchase our first RV.
Helpful, friendly staff and a good selection despite the small size of the store.
The young lady was friendly and knowledgeable about their products.
Renee was very helpful. When we do buy an RV it will be from her.
Very nice visit. All questions answered.
Always have had good service,if they didnt have it, they would get it! THANKS
Friendly employees that make you feel like family and dont make you feel like you are a bother to them
Easy to order firearms, moderately priced, over the top customer service
Was very good cant wait to go back
So as far as a fake review JIMMY YOU BLOCKED ME WHEN I TRIED TO RESPOND
Very helpful sales people. Answered all my questions.
I needed a crucial accessory for my RV and the store was closed. I used the messaging option on the Google page and received a message back from the store owners. They met me a few hours later at the store with the item I needed. I’m going back to the store during regular hours! You don’t find customer service like this just anywhere.
Friendly, clean, well stocked & reasonably prices
All your camping and outdoor needs, RVs, Boats. Friendly Staff, fun place to shop.
This place is a very professional looking store with professional looking people. But dont let that fool you. The store is very efficient with fair prices. However, the service department does not stand behind their work or what they break while simply changing a part. You pay for the service call then the second call to install a shroud under warranty and wham your brand new Dometic AC throws an error code and its just a coincident that the AC ran before but not immediately afterwards? But now he will be happy to come out and check it out for a measly $100.00. No, hmmm, what could have happened just a talking down to acting as if I didnt know squat about anything.Yep, Jimmy you got your frigging money but here and every forum I post on gets told this story in a factual manner. I should have listened when I was warned but other Escapees.
Very friendly and super helpful!
Very nice & helpful, good customer service
Nice people and they were very helpful
Good quality, and great service.
Always a pleasure doing business with Acres.
All in one outdoor store