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Exercise Warehouse
31539 Eight Mile Rd, Livonia, MI 48152, United States
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Exercise Warehouse

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Ch
Review №1

We randomly found this place online and gave it a shot. We ended up genuinely enjoyed buying from them. They were knowledgeable about the equipment, honest, and didnt make us feel pressured. They had lower prices than other stores and were competitive with online only retailers. Planning to come back in the future and buy an elliptical from them.

Je
Review №2

Their lead times are longer than usual due to supply chain BS, but staff is totally awesome on customer service. I mean, its not their fault but they are genuinely sympathetic. Seems like they actually care :)

Su
Review №3

Great experience at Exercise Warehouse with Matt! He assisted me an making a decision about whether to buy an exercise machine and what brand to buy. I have arthritis in both knees and am trying to put off knee replacements for as long as possible. Matt answered all my questions about elliptical machines and did not try to oversell me in a machine with bells and whistles that i do not need. His delivery team was very respectful and worked hard to get the equipment into my basement. Matt has made himself available to me via phone when I’ve had questions regarding understanding my new machine. I highly recommend Exercise Warehouse especially if you’re looking for a high quality piece of equipment that costs not much more than what the other manufacturers sell but is much better quality. My machine is smooth, quiet and runs on ball bearings. I suspect I’ll get many many years of exercise out of this machine.

Ga
Review №4

Ask for Matt, he is a wonderful representative. He set us up with high quality equipment at a very reasonable price. There were some timing issues, on my end, and Matt worked with us to resolve. Additionally the installation was very smooth. Highly recommended!

Ar
Review №5

Have ordered twice from Exercise Warehouse, and both times owner has been excellent in follow-up and helping answer questions. Highly recommend.

Mi
Review №6

Stopped in to inquire about purchasing a indoor cycling bike (Spinning Bike). Danny showed me several choices in different price ranges. Danny was patient, knowledgeable, and friendly.I ended up buying a Horizon Bike that I love.My experience at Exercise Warehouse was fantastic start to finish.I would recommended that anyone looking to buy exercise equipment go see Danny at Exercise Warehouse before going anywhere else first.M. Nathan

Gu
Review №7

Dealt in detail with Matt who I believe is involved with Exercise Warehouse from a corporate level overseeing several stores. He was straight forward with me and had by far the best price. He also assisted with delivery logistics and setup. He was not only knowledgeable about his product line, but concerned and informative with regard to the needs of the customer. I had frequented other Exercise Warehouse stores in the past and received similar assistance. Their equipment line and brands are top end as evidently are their employees, therefore I won’t buy from anyone else. Also be advised for those reading this.....I don’t normally take the time to complete surveys, so hopefully you can appreciate the impact their products and representation made on me!

Da
Review №8

Very helpful and knowledgable staff. They are very upfront about delivery times and delays during this COVID situation.

Ja
Review №9

Doesnt show any prices on their website. Call to get quote in an e-commerce environment.

Ga
Review №10

Danny helped me through the process of getting the exact piece of equipment I wanted. I got the Bodycraft RFT Functional trainer and power rack. He took the time to answer all my questions. He got the install done for me right away. Im extremely happy with the purchase and will continue buying equipment from them in the future. Thank you!

An
Review №11

Incredible customer service!! Bought a treadmill for my mom at Exercise Warehouse. They delivered it and set it up for her in her apartment. Then, when she felt too unstable on it, they took it back without issue or question. After reselling the treadmill, they gave my mom 1/2.Throughout the whole thing the personnel were kind and respectful to my mom.Thank you!!

Jo
Review №12

I purchased a cable cross over attachments bench etc for a total home gym. Danny Sherbin was my contact and provided excellent service and advice. All came before expected. If you purchase the GDCC250 I would suggest assembly assistance, I and 1 friend did the assembly but we both have automotive experience. I give my experience with Exercise Whs Livonia 10 stars and recommend them for your fitness needs. You guys rock.

Ro
Review №13

Bought an E1 fro Matt Miller. GREAT place for exercise equipment, very friendly, competent, and a good price. Machine game as promised and is very good.

Va
Review №14

Cool ok A place for gear 👍

Da
Review №15

My husband and I had a great experience dealing with Danny Sherbin and his staff on our recent purchase. We got the most professional, courteous and informative service weve ever had. Danny himself went well out of his way to get us the product we wanted and get it in our home where we wanted it, which was not as easy as it sounds. It involved a special trip to our home to inspect and take measurements to find out what would have to be done to get the unit where we wanted it and found that taking it apart and reassembling it was the only way the job could get done. Danny and his staff went well out of their way with the most pleasant attitudes weve seen in a long time. Their attention to every detail was like service you just dont get from too many places these days. They made what could have been a bad experience the best and we cant tell you enough how much we appreciated that. Now that the machine is in place we cant tell you how much we are enjoying it. Thanks for all your help, kindness and patience!! Thumbs up to you and your establishment. Well certainly recommend you to anyone we know who might need your services.Thanks again,Jacquelin

Em
Review №16

Ive been doing business with Exercise Warehouse now for 3 years and am constantly reminded why I sing their praises from the mountain tops. They really have got the customer service aspect absolutely nailed down as the staff never hesitate to go above and beyond for their clients/customers. I, without a doubt, highly recommend anyone looking for an honest, client/customer-focused and friendly establishment to do business with regarding their fitness equipment needs.

Je
Review №17

I recently purchased a Life Fitness elliptical machine at Exercise Warehouse. The staff was very knowledgeable and helpful. They did not pressure me to decide or purchase on the spot. They encouraged me to come back again if I wanted to try out the machines for longer or needed to think more about it before I purchased. I did end up buying that day after using the model for about 10 - 15 minutes in the store and am very pleased with my purchase. I also had them deliver and set up my machine. The delivery/set up people were friendly, knowledgeable, and quick. It was a very positive experience and I highly recommend shopping for your exercise equipment at Exercise Warehouse.

Co
Review №18

EW provided honest, caring, and knowledgeable service. Rather than advising us to buy a new piece of equipment, they were able to find the problem we were facing with our elliptical and offered us multiple ways to go about solving the issue. They have a wide array of products and services that we would highly recommend.

Ja
Review №19

We love our new Matrix Elliptical! Thank you Matthew for your great recommendation! I was so confused about ellipticals until I walked into Exercise Warehouse. Your delivery team completely set up our machine and showed us how to operate it. Looking forward to getting fit!

ke
Review №20

I BOUGHT A TREADMILL FROM MATTHEW FROM THE EXERCISE WAREHOUSE, MAT AND DANNY WERE VERY HELPFUL AND INFORMATIVE WITH THEIR PRODUCTS, I ORDER A GROUND MAT THAT GOES UNDER THE MACHINE AND THEY MADE SURE IT WAS DELIVERED BEFORE THE MEN WITH THE TRUCK CAME, THEY CALLED ME TO SET UP A DATE AND A TIME, AND CALLED ME ONE HOUR BEFORE DELIVERY TO LET ME KNOW THEY WERE ON THEIR WAY, JUST LIKE THEY SAID THEY WOULD, INSULATION WAS GREAT IT WENT SMOOTH AND FAST. I WOULD HIGHLY RECOMMEND THESE GUY ON ANY PURCHASE OF EQUIPMENT YOU NEEDED.

A
Review №21

I am very happy with my recent purchase of the 7200 HRT Elliptical at exercise warehouse. They were able to work within my budget and even assisted in removing my old machine from my house. The scheduling, delivery and installation was on-time and professional. I would highly recommend that you checkout Exercise Warehouse if you are considering the purchase of exercise equipment.

br
Review №22

Just had an elliptical delivered and assembled:))) The guys were on time, efficient, clean and put the machine together in record time.The salespeople are knowledgeable and clearly know what they are doing.I highly recommend you give them a try.

Sa
Review №23

I bought two machines from EW last year. They are very easy to deal with, informative and responsive. We needed an adjustment on one of the units and they scheduled a service call, phoned beforehand, showed up on time and very professionally and quickly corrected the issue. If you believe in getting what you pay for, EW is way better than going to a discount sporting goods store or similar.

Ky
Review №24

Great place.Matt found a table top hand bike exercise machine for me that is wonderful and thousands less than a full size hand bike machine. Great for shoulder rehab. He went the extra mile for me.

Ri
Review №25

Excellent place. Service and selection are top notch.

Em
Review №26

I ordered an abductor machine from the these guys and had problems assembling it correctly. They were able to come out and fix the problem free of cost since it was such a minor fix (I had one piece misaligned). I couldnt recommend them more highly :)

Wi
Review №27

Matt was fabulous.... His expertise, experience and investment in the entire process of my equipping my gym was beyond comparison.

Da
Review №28

I have a Landice Treadmill which served me well for 17 years and finally failed to start. I contacted the Exercise Warehouse and they sent their technicians out to repair the circuit board. Landice has a lifetime warranty on parts so I only have to pay the labor cost. Upon inspection of the treadmill they noticed that the deck was worn and the motor was old and noisy and should be replaced. They ordered a new deck, belt, and motor. They made a second trip to my home and replaced all three components. These were also under warranty. A good reason to buy a Landice Treadmill. Now my treadmill is quiet and is like new. The Exercise Warehouse technicians were courteous and professional. They did a great job repairing my treadmill in a reasonable time. I would recommend them to anyone requiring repair on their exercise equipment.

Ti
Review №29

Very helpful employees and got a great deal on our exercise bike

Al
Review №30

Professional and educated staff!

Bo
Review №31

My wife loves the new Landice 7 treadmill....easy to use and quiet.....very pleased with the whole experience from sales to install. Thanks!

An
Review №32

For anyone in the area, Id give Exercise Warehouse my highest endorsement!We had shopped around a chosen a brand of elliptical machine before contacting Exercise Warehouse, but called them for a price comparison. Matt answered the phone and my questions immediately -- he knew the model number, price, and delivery options without having to put me on hold. We came in the same day and he answered all of our questions honestly and knowledgeably. He knew a ton about the equipment and was really great to work with.The selection is not huge, however, they have a more than ample selection if youre looking for high-quality, gym-quality fitness equipment at reasonable prices. They had financing available through GE and a the best price we got from anyone on delivery and installation.Great place!!**Update** since this first posting, weve purchased both a Landice treadmill & a Life Fitness recumbent bike from the store. Matt & the staff have a talent for asking the right questions, showing zero judgement on your answers and workout plans, and quickly identifying the right machine options for your needs. You could spend all day trying the machines (I did for the elliptical) and they wont rush you, or come in, try something out and set up financing in 20 minutes (we bought the recumbent this way) - its totally up to you and the staff will make sure you leave with the right product and a great plan to deliver and service the machine.Weve also had our elliptical serviced by Exercise Warehouses team twice since we bought it nearly a decade ago (it was initially unlevel and belt slipped, so no issues with the machine) and the service is fast and helpful.

St
Review №33

Purchased gear there, great sales and service, great gear, competitive prices. Couldnt be better.

Wi
Review №34

Rude, I made a call. Someone picks up the phone and is talking to someone in the background. They finally say hello. I asked how are you? They say okay. I ask about them having an item. He dryly says, no. End of conversation. Not a people person answering

Gr
Review №35

By far the best with helping me decide what i needed, how to get it paid for and outstanding delivery and follow up. A must place to go to get a quote on fitness equipment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I am a 10 time Ironman, always looking for the best, newest and most effective fitness equipment and this is where i bought a treadmill, StairMaster, weight station and hip machine.GD

Di
Review №36

Lots of options at great prices

Information
100 Photos
36 Comments
4.9 Rating
  • Address:31539 Eight Mile Rd, Livonia, MI 48152, United States
  • Site:http://exercisewarehouse.net/
  • Phone:+1 248-476-2213
Categories
  • Exercise equipment store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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