Dirk is absolutely AMAZING!! He made a custom wedding band for me for my August 28th wedding and it is absolutely STUNNING!! I havent even gotten married yet and I cannot stop showing everyone the beautiful band!
First time there. Had my watch band fixed. Nice jewelry .
I was very pleased with my experience with Dirk and the team. They created a custom engagement ring based on a design from brilliant earth that my fiancee was in love with. Tom is an amazing artist and the ring turned out better than I could have asked for. Needless to say my fiancee was speechless. Shes constantly getting compliments for the detail and originality. Dirk was also very reasonable and I saved a considerable amount for higher quality materials and customer service. I would definitely recommend them to anyone and I will be returning soon for our custom wedding bands.
I was very happy with my experience with Dirk. He helped me created a custom engagement ring for my fiancee. Dirk did AMAZING job! My fiancee is in love with her engagement ring! Few months later my fiancee and I went back to Heritage Jewelers to get her custom made wedding bands and she gave Dirk every single details what she wants on her wedding band and dirk made sure she gets what she wants! It was PERFECT! She is so in love with her rings! Their prices and services are unbeatable! We Definitely will come back! We will recommend Heritage Jewelers to everyone we know!
My ring was broken for many years and for our anniversary my husband took me to Heritage Jewelers to get it fixed. We decided to change it a bit. We took some gold off of it and add a halo to my diamond. I was shocked when I saw it! I am in love! It is absolutely gorgeous! Thank you for such a wonderful experience. We will defiantly be back. PS My husbands new ring is gorgeous too!
Dirk and Tom were the most professional and nice people I have dealt with in a long time. They re-worked an old diamond anniversary ring into a new diamond 25th anniversary band for me. They said it would take about a week. I dropped my ring off at 4:30 on a Thursday, and by the very next day at 10:30 am they called and said it was ready! I was so excited! It was beautiful and exactly what I wanted. I would highly recommend Heritage Jewelers for all your jewelry needs! Thanks again Dirk and Tom! You’re the best!
Wonderful people! Very helpful!
Great shopping experience today. We left happy with our purchase of a ring. Matt was very helpful when we weren’t quite sure what we wanted.
Wonderful jeweler! I would shop here again.
Dirk, was a vary good Jeweler. He custom made a wedding band and engagement ring and top Quality!!!!Unfortunately I got Divorce after 16 months. I’m hiring an Attorney, he tells me he has no paperwork on the ring? Must have been a cash deal!!!! Hopefully everything works out???? I have pics and his phone number to prove this. But my Attorney not to post. I’m coming bud!
Dirk and the whole staff at Heritage Jewelers went above and beyond for me when working to create the perfect custom engagement ring. Their prices, selection, and service are unbeatable. I couldn’t be happier with their services.
Highly recommend this jeweler. They are my go-to for watch battery replacement. Recently had them repair a pair of earrings and am very pleased with the results. I like the fact they have onsite repair service. Very pleasant, knowledgeable and courteous staff. Excellent workmanship. Very nice shop.
Wonderful service! Had our wedding bands made at Heritage jewelers. Dirk listened to our ideas and in the end we got what we wanted and more. Still love the rings. They are one of the kind and so so beautiful. Would recommend to anybody looking for jeweler.
My engagement and wedding rings were custom made from Heritage Jewelers and are beyond exceptional. Hands down the best Jeweler around! Amazing staff!
They helped me redesign my engagement ring and wedding ring ring. I came in with some ideas and he helped me with some new ones. The new design totally blew me away! We went back a few months later to get me some blue diamond earrings to match my rings and he made sure they were perfectly matched. This is the only place I will buy jewelry from. I have sent family and friends here and now they wont go anywhere else.
These guys are awesome. Replaced a watch battery for me. It took five minutes, and the cost was VERY reasonable.
This place is wonderful. My fiance had gone to some big box jewelers to find an engagement ring and did not like the service and the pushy staff. He was given the recommendation through a friend to go to Heritage Jewelers. He created a custom engagement ring with Dirk that is absolutely stunning. We went back to Heritage when we were ready to look for wedding bands. The wedding band Dirk made is beautiful and I cannot wait to wear it! My fiances band is also unique and beautiful. The staff are sweet and extremely helpful. You wont be disappointed!
I had a custom ring made over a year ago. I explained to Dirk what i wanted he made my ring more beautiful then i explained. The best part it was very reasonable. I will be returning if i need anything in the future.
The staff was very helpful and made my wife and I some amazing custom rings. They have the most beautiful blue diamonds around. I will go there before any other jeweler.
The reason I love this place is the guys who work here. I came in with a question and they took the time to answer me honestly. Would go back for jewelry appraisal for sure.
I initially went to Heritage after reading their reviews online. I had gems in 2 different settings that I wanted combined into a single new fun/casual setting. They listened to what I was looking for and were very helpful in showing me how I could accomplish my goal. My first impression of Heritage was so warm and welcoming, my gut told me to do the project with them. I always like to shop around a little before moving forward with something like this so I walked out and went to a different jeweler, where I was so unimpressed. It was an easy choice, I went back to Heritage Jewelers. Jan, Dirk, Tom and Patty? helped me pick the perfect setting and determine how the gems could likely be set best within it. I left understanding that when they started actually working on it, they may find that the stones would look better set in somewhat differently. I was confident they understood what I wanted and had no concerns at all of leaving this in their very capable hands. The work was done as scheduled. Tom indeed changed the layout a bit, it is an absolutely fabulous, stunning piece of art. I have received numerous compliments on this ring. I would recommend everyone go to Heritage Jewelry. They are professional, friendly, listen to their customers and deliver above and beyond expectations!
Amazing results with some custom work. My wife had lost the engagement ring and wedding band I had given to her 15 years ago. We found it over a year later and didn’t know what to do with it. Heritage jewelers did a fantastic job turning it into a pendant and utilizing every speck of it for sentimental value. I also asked for pictures along the way since I thought it would be fun to see the progression from one cherished item to what will become another. All of this was very reasonably priced as well. I am very pleased that I found them.
I brought my grandmothers engagement ring in for repairs and the results were absolutely beautiful! The ring was restored to the way it looked when it was given to my grandmother almost 100 yrs. ago. Exactly what I hoped for! Thanks for your hard work!!
I have had many of my rings, watches, and other pieces of jewelry cleaned and repaired here. I have also bought some stunning diamond earrings from Heritage Jewelers. They are the only jewelers I trust!
I feel like a fool for waiting so long to visit Heritage Jewelers. I did some serious damage to my engagement ring, the shaft was bent & it also cracked where Id had it sized a few years ago. I thought I had no other choice but to buy a new platinum setting. We walked in & immediately felt welcome as Dirk was very kind & took his time with us. We were shocked when he & Tom looked it over & offered to repair it at a very reasonable price. Not only did they repair it (they added platinum to strengthen and widen the band) but they also took my wedding band & did some customization to it so they fit like a true set! They had listened carefully and came back with something far better than wed even dared to hope for- all in just a couple of days. I stood there choking back tears-it was now the bridal set Id always dreamed of! My husband was absolutely thrilled. We will recommend Heritage Jewelers to everyone we know. We will never go anywhere else!
Very attentive
Dirk and Jan are the best! Good, honest folks who care about their customers way beyond the profit line! Hands down the best jewelers in Illinois!
I normally do not leave reviews, but I am so happy with my ring, today i went in and spoke to Tom about having my current ring rhodum plated as a mom of 6 i knew i couldnt afford a new ring a and he was so helpful he even helped me to find a cheaper band to go with my current ring. I am beyond so happy right now. He has no idea how happy he has made my day. Thank u so much! Highly reccommend
Dirk helped me create a 100% custom engagement ring. He provided not only CAD designs from my ideas and sketch, but wax mock ups of the ring to make absolutely sure you know what you are getting before you buy. He provided a ton of great insight and advise on how to best get the features I wanted incorporated into a beautiful final product. His selection of stones is fantastic, and the ability to design almost anything you can think of paired with their no pressure environment and willingness to work with any budget ensure that I will probably never go anywhere else for quality jewelry again. While I have not had need of their service to repair or re size a piece of jewelry, I can say that I watched their employee work on several pieces during my visits there, and his work was not only entertaining to watch but seemed to be of a very high quality. Thank you once again, I will certainly be coming back for the wedding band, and probably more.
I highly recommend Heritage Jewelers. Very honest, friendly, and helpful. They helped my husband pick out and design the most beautiful rings for our engagement and wedding. My favorite pieces of jewelry have come from here. Great Job Heritage Jewelers!!
This store was excellent. I did not want to go to a big name jewelry store, and was all ready to buy from Blue Nile until I stopped in here. They beat blue nile in pricing and give you the opportunity to view multiple diamonds before deciding. They are able to customize everything just how you would want it. Dont order or buy from anywhere without giving Heritage a look.
Always friendly and helpful. Interested in making the customer happy!
Outstanding and personable customer service. They really listened to what I wanted and what was important to me and they created the most beautiful wedding ring. I have recommended Heritage Jewelers to everyone!!
Dirk was very helpful when I was looking for the perfect engagement ring for my wife. He made sure everything was exactly what I was looking for and we also got our wedding bands there and plan to go back for all future needs.
Tom was a knowledgable and very professional. I was able to get a watch repaired and a bracelet in a one day turn around for a reasonable price. I will continue to use them as my jewelry --- highly recommended little gem in Lockport.
The only place to buy jewelry! The owners are friendly and accessible. Prices are the best that Ive seen and the stones are all superb.
Dirk, Jan, and Tom are the best, always extremely nice, and helpful!!!
When looking for jewelry, stay local. Go see Dirk and Jan at Heritage Jewelers! Great people who provide excellent customer service!
Great ideas, beautiful workmanship, very courteous and accommodating. I would highly recommend this jeweler.
Wide selection of beautiful pieces of Jewelry!! Staff was extremely helpful and knowledgeable!!
The quality and selection are amazing! There is even a jeweler on site for custom orders and repairs!
Very friendly, honest and professional! They made my custom ring just like I wanted. Thank you
Awesome people very helpful and informative, really nice selection of jewelry
Dirk made me the most beautiful wedding ring!
If I could rate this place any lower, I would. The owner often gets political with their signs outside of his/her store front, the most recent being, Outhouse in the rear for transgenders. Although they are free in exercising their first amendment right, it can not be without consequence when they are dehumanizing others. I will NEVER shop here, and I hope that others who stand for trans peoples rights wont either.
Helpful and friendly.
Do notDo not