It reminds me of when I was a kid. I will always love Dairy Queen. And this particular store has the fastest service! Kenzie is the best!
If the teenagers working here were coached on how to better be customer service oriented, this place would get five stars. Overhearing how they were interacting with customers while I was in the store a few nights ago made me pretty upset that I left and went to another ice cream parlor. I spent a lot of time coaching and being a leader to people in restaurants, so its not hard, its just a by product of them not giving a care about who is in charge. And because of that, the customers are treated like they are wasting their time and they would rather be in that back office instead of paying attention and doing you know, their jobs.Want good service here? go during the day when the team lead is more than likely going to be there.
Whom ever the person that thought adding ice cream to a Mr. Misty was..... you are the best person at DQ.
Always nice and cool here. Clean bathroom. Blizzard was good.
Was the only car in parking lot so went in and got our moolatte and raspberry fudge bliss. Tuen around and a kids baseball/softball team came ( a group of about 12). Then another group of 3 families all lined up! Employee: MathewW took everyones order and told each gust ill have that right up. He seemed a bit over welmed but kept cool! AWSOME JOB MattewW
They have good ice cream and the quality has always been well. :)
The employees are always so kind .
I ordered a cotton candy blizzard for my child and she found STYROFOAM IN HER ICE CREAM! Are you f-ing kidding me?!???!??!!!! I will never again visit this location. Thats disgusting and absolutely infuriating.
Some of the best ice cream no matter how you get it served!
Didnt wear any masks, and didnt wash hands before preparing our desserts. Overall sanitation was bad, disappointed because I love this place.
The treats are great and the employees are great. Definitely a great place to go.
Still tasty after all these years!
Excellent service!! There were only two employees at the time of our visit. Despite the line, they were friendly, professional, and there was barely any wait!
Its tucked away and small but the staff was cool
No tips during the pandemic for this store’s employees... (who have been working every single day through this pandemic, mind you!!)And DQ won’t even turn the tip function on for credit cards, nor can they even set a jar out.I won’t be back. I support business that love their people.Update 1/5/2021: Thanks for your response, I messaged you via your link. You monitor and reply on behalf of the franchisees, so lets see what you do about their lack of value of our frontline workers. I am hoping this was just a mindless oversight from the owner, and will be corrected. TYUpdate 2/9/2021: Nothing. No response.
Always gave great ice cream
Ice cream? They have it.Also food I guess, but why?
We really enjoy going here. The staff is always friendly and the food is very good. However it was odd the other day my milkshake coast a dollar more than what it shows. They said whip cream is an extra 50 cents and so is a cherry. I said thats weird it doesnt show that on the board. I was at a dairy queen in ft Collins and they said they never do that and it is weird. Not a big deal I guess but you would think the price is for what the picture shows. The menu should show that there is an extra charge for that. But why does this location do that and others do not?
Good and friendly service in an immaculately clean environment. What more could you possibly ask for in an ice cream place? Peanut Buster Parfaits are awesomeness!
Always good dip cones, friendly!
No one else was in the store (no rush or craze) and my order wasnt right.
Staff is friendly. Order was ready right away.
Americana under a red roof. The usual creamy comfort of Dairy Queen frozen dairy products, under blankets of hot fudge or other toppings, nuts, and quick toppings. And good, cheap meals with chips, drinks, a quick hot protein, and chips. *laughs*This particular location has always had quick service, polite service, and a willingness to do stuff when Ive asked them to do so. Its usually crowded on a summer night, and deservedly so, theyre generous with their servings, and cheerful serving.
I love Dairy Queen dipped cones and blizzards
Blizzards were great! Just what we needed on such a hot day.
Rude people and can’t be nice tonight yelled at me because my 8 year old didn’t have a mask on and told me he needed a mask or he could just stay outside. Hmmm I tell my 8 year old to go wait outside while I’m ordering food. Yea no and then when handed my food The guy was talking to me condescendingly. As much as I like Dairy Queen I will never come back to this one plain old rude
There ice-cream is not the same.
Their worst review was for a warm salad. Who orders salads a DQ? LolThe service and Frozen treats are great!
We like this place. Quirky staff and yummy treats. I hope they don’t get rid of the orange Julius. That is my favorite. Please don’t get rid of it!
Went in and they dont have good customer service. The employee working there was very awkward, barely spoke to me. Received my banana shake and there was way too many huge banana chunks for me to enjoy it as a shake.
Always clean. Staff friendly and efficient.
Its okay I guess, I give 4 stars cuz they did good on making the ice cream blizzards and then they messed up putting what I wanted in my blizzered
We love this location! The employees are kind and engaging. And of course, my sons love their DQ treat every time!!!
They have lots of choices and good prices
The salad was horrible! They used old wilted ugly lettuce and the dressing was warm! The picture on the menu was prettier. Disappointed!
Very friendly and accommodating to our large family and changing orders in real time.
If you like soft serve, youll love Dairy Queen. Limited selection of sandwiches. Love the blizzards.
Tiny sitting area definately not worth going and sitting there, only take it to go since its cramped and uncomfortable.
The only thing that you can really judge a place like dairy Queen is by the staff. They are assembling mostly pre-prepared food so there is little they have control over. That being said the staff at this location are top notch. They are friendly and quick to resolve issues. My favorite dq in Longmont.
One of the worst dairy queens ever. My cone was already melted when I got it and the chocolate dip looked watered down so it barely coated my ice cream. For $3 for a cone I expect better. Will not go back to that location.
The place is far too small, and they need to clean the sidewalk outside, its covered in melted ice cream, but the staff is always friendly!
Its a fast food ice cream store with passable ice cream that you will most likely eat more than once
There was no wait and the blizzards were very tasty
Very friendly hardworking staff. Quick service with good food
Always delicious...beware the brain freeze!!
Great Chocstrawberrynanna shake.... yummm
Serves was great food reminder its not fast food its fan food
They have water here
Best ice cream in Longmont it is quick and it is good and great staff always polite.
Great place to quickly stop and grab some ice cream treats. Its kind of a small location.
Great for when you want some delicious ice cream real quick.
Its Dairy Queen. So it has to be good. Right?
No options for lactose intolerant people. I felt like they were not tolerant of my disability.
Always very tasty with great customer service.
Cant go wrong with a blizzard!
Coolest place to get a blizzard
Cant go wrong here!! Its ice cream!
Friendly service, clean store and ALWAYS delicious!
Good icecream
No cherry on my sundae!
Nice fast service 👍
Great food all around
Nice DQ.
Quick and efficient, friendly.
Delicious and friendly workers!
Always a delight
Its Ice cream guys
Noah was absolutely awesome
Friendly service
Good soft serve
Love it
Okay.
Small, but clean
Ricos Elados good place to spend a nice time in the company of the family 👪