Thumbs up to BMC boats!!! From start to finish, purchasing our 2021 Key West was a fantastic experience. Bryan is a great sales rep, very helpful and thorough. Their finance manager Beth was outstanding as well. She worked hard to get us the best financing. The service team went over the entire boat to make sure everything was in perfect working order before we even left the parking lot. Thanks again to the entire BMC team and kudos!!!
My husband and I had done lots of research on boats. Went and asked BMC to build us one. The manager came over with a letter of a 5% increase from Bayliner, which the increase from online (msrp) and the “5%” didn’t add up. We held off and looked other places. Ended up buying from Holiday Marine group and Bill Nielsen. Saved thousands of dollars. Make the trip save the dough there is no 5% increase, just greedy.
We had an amazing experience at BMC boats from start to finish! They made buying a new boat very easy and I would highly recommend BMC boats in Sanford, FL. Special shout-out to our salesman Brian and Beth in the finance department, they were both awesome and very professional. Thanks again and now we off to Bimini! 🚤🚤🚤🚤🚤🚤
What a disaster from start to finish. No replies to phone calls. Information given was very basic. Order form in correct twice. Beth was the only member of staff who was helpful. Sent an email to the owner and never got a reply, so that shows you how bad the customer service is. Even at the boat show staff were rude. Avoid this company
My family and I purchased an AR210 Yamaha boat and We totally love it. Mark and the entire staff was so helpful, friendly and knowledgeable in the whole process. Thank you for the great experience !
You cannot go wrong with BMC Boats. I have been a customer for over 15 years and just picked up my third boat! From the ownership with Bill and Paula Fulton, to Scott the Sales Manager, Beth in Finance and the Service Department you cant beat their customer service. I will continue to only use their services and enjoy my newest boat.
We bought our first boat from BMC boats and it was a great experience from start to end. All the way from sales to finance manger Beth took care of us and we appreciate her for doing so and love our purchase. Thank you
My family and I are so happy with our new boat. Mark was so helpful and patient with us through the whole process. Financing was super easy. They just have a really great team at BMC Boats. Thank you so much guys.
Amazing Company ! I recently purchased a 2021 Godfrey Sweetwater from BMC. The customer service has been beyond excellent and they truly have made me feel like a part of the family. I have had multiple calls to confirm that everything was working properly and that I was happy. Their members only boat club Has already reached out and invited me to several events that are upcoming this spring. I highly recommend this company to anyone considering a new boat !
Beth help us with our deal and it was great she is very humble and help us a lot. If we ever buy a boat we will come here.
My boat purchasing experience was most pleasant from start to finish, thank you Mark for your professionalism and expertise!!!
Great experience from beginning til signing the deal. Oscar was so helpful and informative. He took his time to listen to our wants and needs. Beth in the finance department was friendly, patient and so helpful as well. Highly recommend BMC. The entire staff was friendly and knowledgeable. Thank you for making our dream come true!!
Amazing experience. No pushy sales man, instead they work hard to get you into the boat you want. The test drive was great, and Mark was so patient with me. Answered all my questions, and finance dept was on top of things. Drove out with a new-to-me boat!
Purchased my first boat last week and I have to say that it was a very stress free experience. Our sales representative Bryan was amazing. He was so informative and also knew how to give me & my wife space to look around and browse through the selection without being hassled. From the sales department to the financing department (Beth), it was an all around great experience. Once the boat was purchased, Bryan took the time to walk through every single step to ensure a safe and informed departure off the lot. I highly recommend making your boat purchase from BMC Boats
Thank you so much for all your help. You guys have a great team of ppl. Mark was super patient with us and we are so excited every time we take our new boat out.
I would like to say special thanks to Bryan. When I went looking for boats I was not sure what exactly I wanted since it was going to be my first boat. Thanks to Bryan I choose the best for me and I am so happy with my boat. The care and attention everyone show us it was amazing, they made us feel as family. I would always recommend BMC boats and Bryan of course. Again thank you so much for everything.
I went here to look for a boat for my family. They say they didn’t have a boat but will put me on a list of about 1 year to customize a boat for me I agree and I show them the boat I wanted he said he was going to place the order the same week. I spend about two hours there to get the boat I wanted. I called this guy back 1 month later to make sure he place my order and he didn’t even know who I was. He never place my order and never put me on the list to get a boat. I cancel everything I had with another company to go to this clows. Will never buy anything from them. Don’t make your customers waste their time!
From start to finish BMC Boats gave us a pleasant experience buying our first boat. From the salesman to the captain who took us on the lake trial to Beth helping us get financing and explaining all the small details, everyone was so friendly and helpful and made us feel good about our purchase. We couldnt be happier and we highly recommend BMC Boats!
Just purchased our boat today and the entire experience from sales to delivery was great. Would highly recommend if your looking for a boat.
Highly recommend BMC Boats!!! Everyone from the salesman, sales manager, test drive captain, and finance manager was extremely friendly and truly cared about the customers (my) happiness!!! I wasn’t pushed to buy anything and never felt like all that they wanted was my money. Extremely satisfied with this company and would most definitely do business with them again. Heck I even drove two hours just to do business with them!!! Love my new Scarab 195 and can’t wait to get it on the water with my family!
This was a great experience as a first time boat buyer! The staff were able to answer all of our questions. They were very helpful! They were not pushy! Let us demo the boat before buying and everything! I would recommend BMC boats to anyone interested in buying!
Wow, Wow, Wow. First experience at BMC was at the boat show. They were by far the Best dealer I communicated with. Completely drawn back to them due to honesty and knowledge. Looked at a few boats and gave deposit with no second thought. A few days later, I went into the dealership with a few more questions and they were answered accurately. I felt like my experience was probably better then any I’ve had before with a car, house, etc. I felt valued. Never felt bad about asking a question or a change of thought. Last night I came home with my 2019 Yamaha sx190. Drew gave me all the info I needed from the beginning and led me to what to expect. Beth made the financing easier then tying my shoes. Finally Wayne took us out on the water to demo the boat. He went over EVERYTHING! Gave tips and suggestions and didn’t let me leave till I was comfortable. He then took the hour and a half trek home with me to help fit the boat into the garage and made sure we were all set. I’ve never been so comfortable in my life with something so complex, or simple? Thank you BMC boats for everything you do!!
I have to give Kudos where it is due. I purchased a Bayliner E18 in the beginning of 2021 from BMC. I Took it to BMC a couple times to get gel coat repaired. Jeff in the service department as well as Bill the owner went above and beyond for my troubles. Not to forget Beth in finance who assured me they will do everything BMC can, to assist in the repairs. I was without my boat for some time. Jeff kept me updated every week on this process, even on his days off and after hours. Jeff and Bill both reached out to Bayliner to see what they could do for me. This alone speaks volumes given the fact this was a manufacturer issue and was at no fault of BMC at all. This is what the epitome of customer service and I am grateful.Thank you againAmy Mettler
Brennan and Beth were wonderful to do business with and were able to provide timely and flexible customer service to us, and the demo with Captain Charlie was very nice as well. Definitely recommend to anyone looking to purchase a boat easily and with no-hassle.
With such amazing reviews we thought this place was going to be the best option to buy a boat. Boy we’re we wrong. This has been the most miserable experience We have ever received in our life. No clear communication whatsoever, one person says one thing and someone else another and lord don’t even get me started on the pathetic service department. Spend your money elsewhere.
Easy shopping experience! Customer service was great! We were able to demo the boat with no obligation prior to purchasing. Staff was friendly, answered all of our questions. Great overall experience! Highly recommend!
My husband and I had decided we wanted to make memories with our children and with this Covid it is hard to go do the things we are used to doing thought a boat would be a great way to social distance. Thank you to the sales team and Beth for a wonderful experience buying our 1st new boat. Captain Charlie was great as well showing us all the features on our test drive....now off to make those memories!
Great place to buy your new boat from. Awesome team of folks to help you with all your boating needs. Thanks guys.
Came here on a Sunday looking to purchase a boat while in the parking lot a gentleman man by the name of Oscar came over to us and was more than willing to answer all of our questions along with Scott the sales manager right through the final purchase was Beth who was very diligent and knowledgeable of our entire buying process I don’t want to be partial to anyone but I would highly recommend these wonderful people who made this buying process as seamless as possible...
Just wanted to thank everyone at BMC Boats again For helping us with our new purchase of our 189 Key West. It was an awesome experience. Thank you Scott, Mark, Beth and Charley for everything!!! If you are looking for a boat I highly recommend BMC Boats. Great place and definitely great people.
The team at BMC went above and beyond to ensure we got the boat of our dreams! Bryan was on the ball locating just what we were looking for and Beth made it all possible with easy financing. If you are looking at buying a boat you definitely want to check out BMC!
First time boat buyer and BMC boats made it the smoothest process. From my salesman Oscar to Finance I would recommend BMC boats to anyone looking for a boat. They even give reasonable prices for trade ins as well. Thank you all at BMC boats for the experience and helping me land my new Bayliner E16. Ive looked around for months and can tell you save yourself some time and stop by BMC.
Couldnt be happier with the purchase of our Key West 189 FS.It is the perfect boat to fit our families wants and needs.We had a perfect experience finding our boat with Mark and Scott. They were honest, friendly and so knowledgeable with the questions we had and some extra information that was just really good to know. Beth was beyond sweet and was able to take care of our Finance needs.We were able to take the boat to a nearby lake on a test drive with Charlie and had a really good time getting to know the boat through his immediate knowledge.Everyone went above and beyond.We highly recommend BMC Boats in Longwood FL.
Excellent, Brennan Whittaker, was well versed on every aspect of the boats we asked about. He was polite, friendly and knowledgeable. He asked what we were looking for and took us to the appropriate boat.
I had a great experience with BMC Boats. Very happy with my Carolina skiff. They got everything ready in good time. Brennan was a great sales staff and Beth was very nice and helpful with everything. I’d definitely do business again with them.
We bought a new Yamaha 210 FSH Sport June of 2020 and love coming to BMC boats for our service and parts. Beth in finance went above and beyond to help me locate a part for my boat trailer and even mailed it to my home. I love how thoughtful and customer service oriented this boat dealership is. Thank for always taking great care of us.
Let me start by saying that when I decided to buy our new boat from a dealer over 2 hours from our home I was a little apprehensive. I knew that buying a boat wasnt as simple as just going and picking it up and living happily ever after on the water. This was our 4th boat and I knew that there were gonna be issues to deal with after the purchase. After all, the dealer is only a third party between the manufacture and the purchaser. They cannot be held responsible for any manufacturing problems. However, the dealer is the one to facilitate handling the challenges after the purchase. For this reason we chose BMC.To begin with, the entire purchasing experience was great. Kim is our salesperson and if it wasnt for her we wouldnt have bought from BMC. She has gone above and beyond from day 1. She ordered our new boat when my local dealer said they couldnt. She answered texts and calls even when she wasnt at work. She even stepped in when delivery time from the manufacturer was pushed back and nearly affected our planned vacation with the new boat. In a word, Kim is AWESOME.Once we took delivery, we had a few things that needed to be addressed. All it took was a call to Kim and she handled them within a day.A week later another issue came up that appeared to be from a rigging mistake at BMC Boats. The hydraulic steering needed to be addressed and Kim stepped in again. We were able to take the boat to a local Hurricane Boat Dealer and they fixed it under warranty in a few hours.Then we had an issue with our Magic Tilt Trailer. After calling BMC Boats, Scott (Sales Manager) told me he would handle it. However, after several attempts to get the ball rolling with Scott (emails and messages left at the dealer) I had to contact Kim to intervene. With in 2 business days there was a representative from Magic Tilt in my driveway to address the issue. To give Scott the benefit of the doubt they were dealing with the potential of Hurricane Dorian affecting them so Im sure he was busy. However, he wasnt very friendly and a bit condescending when I explained the issue the one only time I spoke with him (long before the storm).To sum it up... Buying a new boat is an exciting thing but expect something to come up after the purchase. BMC has some opportunities to improve, but who doesnt. There rigging department didnt catch the steering issue and the boat trailer should not have been delivered to me the way it was. In addition, Scott probably could have done a better job addressing my concerns. However, BMC took care of the issues with little inconvenience to us. At the end of the day, they have the right person (Kim) in the right position to make the customer happy. When it comes time to buy our next boat BMC will be the fist place we look.Thank you BMC.
BMC is a class act! From the time we contact them online until we loaded our boat after the demo ride, we couldnt have been any more pleased. Beth in finance worked closely with us, the credit union and our sales person Mark to make this happen. We live more than an hour away but they made it so smooth we enjoyed the trip!Thanks again to the entire team for making our boat purchase so amazing.We took our new boat in for its initial service. We also had a few other things done-- ski bar added, GPS added, and some other minor things. The service department was excellent to work with. Had everything taken care of, paid special attention to detail when picking up the boat. Extremely helpful with talking to me about future purchases/ideas we have for the boat.AGAIN, another excellent experience with BMC Boats! We cant stop talking to friends and family about BMC and their professional TEAM.THANKS AGAIN BMC!Highly recommend BMC for all your boating needs.
They sell boats, I wanted a boat, they sold me a boat. I like my boat. It Was that easy. Thanks
Brian our sales rep and Beth the finance manager were a great team to deal with. Made a stressful decision easy and worry free. Give them a chance to earn your business if in the market for a watercraft!
What not to say. My experience with Oscar Scott Beth and John was exceptional at BMC. They are very informative and helpful. The process of buying my and my fiancé’s first boat was exciting and worry free. They are still calling to check on how we are doing and giving us great boating tips and how to care for our new investment.Customers for lifeAmy MettlerAlex Mercado
Let me start by saying in general I hate working with salespeople; I hate the patronizing, the pressure, the upselling, and lack of any effort to listen or understand. From the first interaction with Brennan, and later Scott, I immediately liked them. Brennan is so patient and laid back, and really took a lot of time with me. It never felt like they were selling anything, we were just talking boats.Ultimately I ended up getting exactly the boat I wanted - a Key West 239FS - even though it wasn’t in inventory. Scott priced out a boat for me, configured with exactly the options I wanted to order, and priced it like a boat-show special.My entire experience - from my 5 visits to the dealership to the countless follow up text exchanges and calls - has been among the very best I’ve ever had. Even if you’re not considering one of the brands they carry, you should stop by and take a look. Exceptional dealership and exceptional staff.
This is my 4th boat from BMC and they have always been awesome to work with. They have a huge lot so you are able to compare different styles if youre not sure what you are looking to get. My family has moved through several boating phases/stages and Scott and Kim have been able to help me with all of them. This time, I came in and told them what I was looking for and Kim texted me when they had a boat she thought would fit and she was right. I stopped in when Kim was out and Scott helped me wrap everything up. Beth had all of my financing and insurance paperwork done before I got there so I was in and out in less than an hour. They also have a pretty big parts store so you can grab your maintenance and accessories too. Thanks again!
Love the place. They have a great style of boats of all sizes. I truly believe that this will be the place I buy my first boat from. Our sales person Brennan was pretty knowledgeable about each boat and its capabilities on the water and the seating of each.
Ok so we found BMC Boats after going to Daytona Boat Show and Orlando Boat show. We did our research on deck boats. They have the Bayliner element 18 deck boat that we wanted. We fell in love with this boat because of the spacious layout. They also had nice selection of hurricane deck boats and yamaha jet boats. Fausto was our sales person. He wasnt pushy at all and showed us the whole selection with all the features and benefits. The Bayliner has a lifetime warranty on the hull of the boat. I think we talked to every person that worked there including Beth in finance. The process went very smooth. She helped us greatly by finding us the perfect lender. Brennan helped me with all my million questions over the phone. Scott the sales manager was very flexible on dates and times of boat pick up. We even talked to Bill the owner who helped us with the whole process. They even give u this binder with all the important documents and necessary phone#s. Its very organized. They have their own service center right there on site for maintenance or whatever u need. They even have a private captain that takes u out on a one on one water test and shows u the whole boat and how it works. Overall I would recommend to my friends and family.
I had a great experience purchasing my first boat from BMC Boats. The sales person Mark was excellent from start to finish, and continues to be very helpful even weeks after having purchased the boat. Beth in finance was also great! BMC was recommended to me by a friend because of great service and he was right. Thanks Mark and team!
We had a great experience at this location. Mark was fantastic, as our first interaction was over the phone. He was pleasant, very helpful with all my questions and told me to call back with any additional ones. I thanked him and said we will see you Tomorrow. When we arrived the following day, he took his time with us, showed us the boats we were interested in and also showed us boats to see the difference. It was a really great experience. We were given a great trade in price for our motorcycle, and we signed the papers to start the process of financing. Everything was done over the phone up until picking up the boat.We took advantage of the boat instruction and went out on the lake to test it out and make sure all was working. It was a wonderful experience all the way around. We would recommend BMC Boats to any one who is looking. Thanks so much!
I have been dealing with BMC for just over 5 years now with the purchase of two different boats and since then have gotten to know most the staff really well. Everyone there has been great but the service department has been exceptional. A big thanks to Russ and his crew as they/he has been able to answer any and all questions with a wealth of knowledge! Hasnt steered me wrong yet and more then pleased with all the recommendations thus far. If you are looking for service dont hesitate. Thanks Russ!!
I just purchased my first boat after owning a pair of jet skis for the past 9 years. Mark was the first person to take our call and answered all of my questions. When we decided to drive 2 hours and visit the show room, Mark greeted us. He was very knowledgeable and patient with all of my questions. Once I made my decision, Beth in financial took excellent care of me and was able to get me the best interest rate!!! Also very knowledgeable, Beth explained all options available to me. Love my swag bag and my boat binder!!! Our Captain for the day was Charlie! He took us out on the lake and educated us on the boat! We has a minor issue with trailer which my husband caught and the service department was quick to resolve the issue. I highly recommend BMC Boats, they are very knowledgeable and will work hard on your behalf!
We drove 2 hours to purchase our boat from them. They have a large selection and knowledgeable staff. Our sales guy Brennan was awesome & answered all of our questions. Also Charlie, the guy who took us for our test ride was also very helpful and gave us lot of good tips.
Great selection of boats! It was very important for us to be able to see the boat before purchasing it. Brennan and Charlie were great, answered all our questions and gave us useful tips. I will definitely recommend BMC Boats for anybody looking for a boat.
We have bought 3 boats/watercraft from BMC and they have always made it a fun and a learning experience. From Scott, Beth, Missy and Anna and the whole service department they have always done us right. If it’s not the way it’s suppose to be they make it that way, even at their expense. We will definitelybe back for our next upgraded boat.
Met the owner, Bill, at the boat show and was a really nice guy, which is why I went here. Scott is an excellent salesman and very knowledgeable. He spent a good amount of time answering questions and letting my wife and kids check out the boat. We ended up purchasing a KW 219FS, which is perfect for us. Beth was very helpful and helped get all the paperwork squared away. She is even registering all warranties for us. Overall, very pleased with my experience at BMC Boats!
Really good staff and great service. Highly recommended. if you want to buy a boat this is the place. Thank Mark and Beth for helping us
Our experience with BMC was pleasant, answered all questions we had. Bryan and Beth are awesome! We love our Yamaha boat we just purchased thank you!!!
Thanks to Bryan, Brennan and Beth for their excellent customer service. They make my Bayliner Element E 16, purchase very easy and pleasant. I will definitely recommend all the people looking for a boat to go to BMC boats, and try out the new Element E-16. Loved my boat !!! Thanks guys !!!
I purchased a new hurricane SS 188 from BMC boats. My experience started with a phone call to to the sales department to see if BMC had a boat in stock that I had seen at another dealership. I was transferred to the Sales Manager Scott Ritenour. Scott was so nice on the phone and took the time to talk to me about the boat I had seen at another dealership and the ones he had in stock at BMC. I went to BMC to see their inventory. I was greeted when I arrived at the dealership. Everyone in the sales department was so nice. They were not pushy at all during the sales process. They made sure I got the boat I wanted with all of the features that would accommodate my family. They discussed the warranties the boat came with and what to do if I had any issues with the boat. Once I decided what boat to purchase I went to the finance department to complete the transaction. The financing was easy and a smooth process.Before you can complete your purchase with BMC they take you out with a captain on your boat to make sure you know how to operate it. This was extremely helpful for my wife and I. Our captain from BMC was very knowledge about our boat and took as much time as we needed to make us feel comfortable with operating our boat.Once we completed the purchase of the boat they followed up with us on a regular basis to see how things were going.I would not think about purchasing a boat from any other dealership other than BMC!My experience with BMC boats was amazing and I would recommend them to anyone!!!
I purchased a pre owned Key West 203, couldnt be happier. All my dealings, with various employees, were professional and positive. No pressure, no games, just a great boat buying experience. Recommended, will return when I upgrade.
I have never had a transaction for anything in my life go as smoothly as the purchase of this boat. From the sales person to the closing rep., it was a piece of cake. The boat is fantastic (Bayliner VR4). It took us 5 months to find the boat we wanted, and this boat was perfect. I highly recommend BMC Boats. You wont be disappointed.
This is the only review I’ve ever done, but this place definitely deserves a 5 star rating. Me and my wife were looking for a boat and stopped off at BMC. Mark helped us out and went through 4 or so boats with us explaining certain things about every one of them and didn’t get frustrated when we asked questions or wanted to move on to a different boat. Once we found the one we wanted, he took us in and the process was definitely way easier than I ever expected. Beth in finance is a rockstar, she definitely knows what she’s doing and will do everything she can to get you the best of everything (rate, loan term etc). Rob brought the boat to the tank and showed me what all the buttons did and how to operate all of the electronics and was extremely knowledgeable about boats and accessories. Overall I wouldn’t buy a boat from any place other than BMC. also I told my coworker about my experience and he went the following week and brought home a brand new pontoon boat.
I had a wonderful experience with the sales and finance department. I did extensive research before purchasing the 275 SD and BMC Boats was the best choice for my family and I. We are absolutely loving our new boat.
We love BMC! Thank you Drew for being so absolutely patient with us when we must have asked 101 questions about every single boat on the lot. 😆 Thank you, Beth, who is just an absolute star! She made the financial portion effortless and painless. She took her time going over everything so that we were comfortable with our decisions. And last but certainly not least, thank you, Rob, for doing our demo. It was your impressive expertise and congeniality that gave us the confidence that we were making the right choice in purchasing the perfect boat for us. I will never purchase from anywhere else and I will recommend BMC, ALWAYS! Thank you!!
Just got my Yamaha FSH 190 back from Annual Maintenance. Awesome work by BMC service as usual. I wont take my boat anywhere else. Beyond the PM they noticed an accumulation of fishing line around the impeller and cleared. BMC Service department goes above and beyond the recommended items in a PM and are always looking out for their customers! Great Job.
My husband and I bought our first boat from BMC and we highly recommend them! Drew was Awesome with helping us decide on the Element 18. Beth was a pleasure to work with as well! She made the purchasing process so smooth and she was extremely thorough.Lawrence and Teffany Shepard
BMC boats has made the boating experience a great enhancement to our family fun. I recently bought a boat from them. No pressure sales experience was very nice and the service department is great with a experienced team. We have been racking up the hours on the boat and they make sure everything keeps running smoothly.
Great all around experience from our first contact with Mark to an amazing and informative test ride on the river with Rob and super service before after the sale from Beth in finance. Bill, the owner also took time to introduce himself, tell us all about the cruse club and to give me his card in case I had any questions or concerns! Oh yeah an one AWESOME boat!!! Would highly recommend them to all!!!
Excellent experience. Mark is an excellent salesman and very knowledge and Beth in finance is a rockstar. I believe that you will have the same experience.
First, they didn’t even know the pontoon was in their inventory. Second, I wanted information about trade in (they don’t take boats that are over 10 years) which is understandable. Instead of just saying that they guy rudely said “don’t you know how to sell a boat”. So we were like yes, we just like the convenience of everything being done at the same place. We were about to leave then he’s like “whoa whoa I’m trying to help you and you are walking away..” He wasn’t trying to help he just wants a sale and doesn’t know anything about boats..
Friendly and helpful parts department with knowledgeable manager. Hours are great too for parts.
We had a great overall experience at BMC.Drew was the salesman and he wasnt pushy, like most salesman. He was very knowledgeable on the boat we wanted. He worked with us on holding our boat for a week and stayed in contact to make sure we still wanted it. When we came back to complete the purchase, he was very helpful in showing us the ins and outs of the boat, along with other helpful tips. We are very happy with our Glasstream boat! Thanks, BMC.
I was searching for a Carolina Skiff 178. I called around 15 dealers around Florida. While almost all of the dealers were helpful, BMC went out of their way to answer all of my questions. Plus their price was well below the other dealers! We drove from Cocoa Beach to put our eyes on the boat and work out the final details. Two days later, we drove back to do the test drive. Less than a week later, they had the boat with all the accessories that I wanted delivered to my house. A great group of people to do business with!
BMC Boats was great through the whole process of buying our boat. They were always ready to help answer questions and were patient with our timing. They went the extra mile to make sure our boat was outfitted in just the way we wanted. Every person we encountered in Sales, Service, and the business office was friendly, helpful and truly excited about our new boating experience.
Me and my wife have been looking for boats for a few months. We knew the style we wanted (dual console) but wasn’t sure on the brand. We narrowed it down to 2 - a Key West 203 DFS and a Sea Fox 226 Traveler. The deciding factor was the treatment we received at BMC. They made us feel comfortable from the beginning. They never pressured us and they put up with my constant phone calls and visits! Thanks for a great first time boat buying purchase!
Hi there again. I want to make another separate review for the management, finance, and the service techs. This is our first boat (preowned), so we decided to take the boat out twice and we had two different gentleman who both did a great job of showing my husband and I the boat, in and out. Our sales guy Drew was patient and wanted to make sure the boat was the one for US. We went out on two separate days to different areas: Lake Monroe and the St. Johns, so we got to see firsthand some of the different areas we can go to. The techs went above and beyond to show/teach my husband about the motor, tips, and how to get the most from our boat.There was also a small crack in the trailer and management handled it by having the areas welded within the day, no questions asked.They ladies in finance also did a great job of taking care of our purchase in a seamless way.We love our boat and cant wait to start making memories in it!
BMC Boats has a huge inventory and awesome customer service. We purchased a Carolina Skiff in April 2020 and the entire interaction was indeed pleasant. Each and every staff member exceeded our expectations. Every single one acted like we were the only one buying a boat that day! We expect the service department to be just as awesome! Way to go BMC👍🏻
We bought our brand new Yamaha FSH 190 from BMC. All the staff was tremendously nice and helpful through out the entire experience. I found a couple little cosmetic issues with our boat and they took care of it and made it look even better than before!!! Then they offered to bring our boat up to Sanford near our house and even took us out for a test drive. The test drive was very helpful in us getting comfortable with our new boat.
My wife and I went in on a Sunday to look at a used Hurricane SS 188 only to find that someone had already put a deposit down on it. Our salesman Drew offered to show us some 2019s that were still on the lot. Both my wife and I were instantly sold, we put our deposit down right away. After looking online and comparing features with another model, we decided to purchase a different boat in stock. I took a trip to BMC and met with the Sales Manager Scott, he helped me get the paperwork switched over to the new selection. Scott was great to work with, he took the time to go over all of the feature that Hurricane had to offer. Later in the week we showed up for our test ride and finished up our paperwork with Beth in the finance department. Overall the whole experience was very pleasant, I look forward to working with the team at BMC Boats again. Special thanks to Drew, Scott, and Beth, you guys are amazing!
This was our first boat buying experience. Some minor hiccups but all were addressed once I gained some experience and understood what I needed to ask. Jose (customer satisfaction rep) reached out to me a few weeks after the purchase, listened closely to my concerns, and had them addressed/fixed within just a few days. Overall, id say it was a good experience. No high-pressure sales. In fact, they pretty much leave you alone until youre ready to ask questions. Yes, I recommend BMC boats.
We recently purchased a new boat from BMC and had a great experience! The entire team made us feel comfortable, without putting any pressure on us at all. They truly wanted us to be happy and we are! We love our family days on the boat - Thank you!
My family purchased a new Yamaha boat from Kim and had a wonderful experience. She was able to answer many questions they had. The service rep Jeff also was great and provided prompt services! We look forward to future purchases with this team.
I cannot say enough good things about BMC. We were treated as family from the beginning. They are great with children. Rob is awesome as well as Beth. We most definitely will be returning and sending our loved ones in search of a boat their way!
Just picked up our brand new Carolina Skiff and cannot express how excited we are. Our experience from start to finish was great. Everyone there was so helpful and friendly. Fausto was a great help with info on the boat and Beth in finance was amazing. Scott and Rob were a huge help with choosing accessories and showing us the ins and outs of the new boat. BMC was great and we are so happy with our purchase.
I purchased my 2020 bayliner E18 today and it was great process. Mark was my sale guy and was great I told him what I wanted and he paired me with the perfect boat. Beth was amazing during the paperwork process make it super easy to make the purchase happen. I would highly recommend purchasing a boat from here they have a boat for any style you may like..
UPDATEWe took our key west in for our 20 hour service. Carrie remembered us from when we purchased our boat back in March! In addition to the 20 hour service, we had some minor things that we made note of we wanted looked at. From the day we dropped it off we were kept up to date on our service each and every day. Everything was a smooth process from beginning to end. We hope the good communication and customer service continues! Thank youRussel, in sales, was great from start to finish. Never made us feel obligated and answered every single question we had promptly! Scott, I believe whom is the general manager, was involved and made sure every detail was how we wanted. Even special ordered electronics we wanted. Beth in finance was amazing, despite her crazy busy day - she kept the process easy and quick and kept a smile on her face! We chose BMC because they made us feel more like family than a customer. Can’t wait to join in on some boat club fun ;)
This is a first class boat dealership with Great sales and service personnel. Has a great lineup of boats and a nice sized ship store with about everything you would need. Most of the boats are lined up on land docs that provides easy access to get on and view the boats. It appears that someone is always cleaning the boats and so they are in great looking condition.
Bought a Hurricane 185S recently and could not be happier!Everyone at the dealership was kind and helpful. They followed up to make sure all was good and it is thanks to BMC Boats, Thanks
Thanks for taking care of my new boat. Will definitely be back for services in the future. You can trust BMC Boats with any of your servicing needs.
Went here over the weekend, while waiting for someone my friend had already been speaking with a very old gentleman came over to speak with us. After explaining what we were looking for instead of trying to help us purchase a boat (my friend is absolutely looking to buy one, albeit not from here now) he instead tells us to buy a new house with a larger garage, a 21,000$ boat isn’t worth a custom hitch. Ok sir thanks for being so helpful we’ll take our $$$ elsewhere.
The service and sales dept at this dealership is awesome. I had nothing but great experiences when going to this business, would recommend this dealership to anyone looking for service or a new boat. Great overall buisness.
Recently went in to BMC for both a repair and service. Staff was both knowledgeable and friendly and overall customer experience was an A+. Will definitely go back to BMC boats for all future services and would recommend them to anyone.
The folks at BMC Boats, especially our salesperson Kim, are second to none when it comes to a pleasure to deal with. The service department is absolute delight to deal with and so personable. I had an issue with a speaker and they took care of it immediately and while I waited. Bravo BMC you have earned a lifelong customer.