Very friendly and straightforward. No BS, just good business. Very much appreciated the streamlined process and no underlying nonsense.
Amazing experience purchasing a boat at this boat dealership. Honest, hardworking, and genuine folks. After purchasing many other boats from other dealerships, I have found my go to place at Florida Family Marine. Thank you guys!
Looking for a nice well maintained used boat. Jay at Family Fun Marine very helpful and knowledgeable about boats.We will visit again. Recommend to stop in and look around. I saw one I liked but too big for our little dock. My husband likes another boat but its too small to move around in. Hopefully we can find something we can agree on.
Very happy with the folks at Family Fun. Very straightforward in every aspect of buying our boat. Did exactly what they said they were going to do in a pleasant manner. If they have what you want at a price you like, don’t hesitate to do business with them.
Repeat customer due to their honest and easy going style!
Just bought a boat from Family Fun Marina in Longwood Florida, it was a easy and fun.Jay and Chris were both very helpful and non pressured, plenty of boats to choose from in all different price ranges.They are a wealth of knowledge and years of experience in boating and boat sales.I would highly recommend anyone who is in the market for a boat to check them out.
While I didnt have the pleasure of completing a transaction with these guys, the customer service was phenomenal. I spoke with Chris and Jay. They were both super helpful and took the time to answer my questions, even though there were 9 other eager buyers on the wait list. I really appreciate the time they took to help me make the right decision. Thank you!
We purchased a boat today from Jay at Family Fun Marine. Very happy with the experience. Jay was knowledgeable, professional and a pleasure to deal with. Nice to know there is still an honest businessman out there with integrity in these crazy times.
Great people to deal with. 100% honest
I never knew buying a used boat could be so easy. Jay and Chris are fantastic and you will not find a more honest team in the business. I cant say enough about how great an experience it was. We could not be happier with our purchase.
The below statement from Jay is a complete lie. They had the boat motor nice and warmed up when we got there to purchase the boat and they still had a little difficulties getting it started. I even pointed out things that should have been done and they said not to worry about it just go out and enjoy the boat. We took it back for the things that were wrong that I pointed out and they charged us and I can go on and on and on. We will show you the thousands of dollars of repair bills that we had eventually had to take to another boat mechanic to even get the boat to run right to enjoy it. Not only that they sold us a trailer with the wrong size weight limit tires on it we found out that the hard way after all the difficulties we had with them.Like anyting in God we trust do your due diligence and dont trust any fast-talking people. Make sure you take the boat out and run it on the water to be certain it runs well before purchasing. I WOULD INSIST ON IT!We ended up taking the boat back three different times to try to repair the same issues some which were pointed out at purchase and was told not to worry about it. They could never figure out and fix the issue and or didnt want to and we ended up taking it to another mechanic and they fixed it. We supposedly purchased a boat that was water ready and ended up spending about $900 to make it water ready and right. We will be filing a complaint against them with the Better Business Bureau.
Met Jay out on the lot today. Extremely friendly and honest. Unfortunately, boats are flying off the lots right now and they didn’t have exactly what I was looking for, but I will continue to search their inventory on BoatTrader in hopes of doing business with them. Thank you, for your help Jay!
Jay and Chris both were great to work with. At no time did I feel like I was dealing with salesmen, only down to earth, helpful and very knowledgeable folks. Overall pleasant experience. If I could give more stars I would.
Bought a great boat from Chris and Jay and the service was excellent. Chris checked all the boxes for us. No gimmicks approach just straight shooting. Made sure to discuss the proper boat and trailer for our usage and took us out for a sea trial which included training on Boat Launch etiquette and loading the boat back onto the trailer. Equipped us with all the safety gear, Registry paperwork, and sent us on our way happy. We found our Boat Guy!
Trust these guys for their expert advice - Jay and Chris BEYOND met our expectations! Such a great experience from start to finish.
Purchased a SeaRay 180 sport from Jay and Chris about 3 months ago. Both were friendly and knowledgeable and being this was our first boat that was a great help with us making our decision and purchasing the type and size of boat we did. Shortly after purchasing the boat there were a couple problems and the guys worked with me (even though they didnt have to) to make them right. We are now happy boat owners! Thank you, Jay and Chris.
I normally stay away from dealers but Jay and Chris are not your average boat dealers! My total experience from first phone call to pulling out with my new, used boat was nothing less than amazing! They really are concerned about you and your satisfaction, safety and feeling comfortable about what is going on in the process. I could go on and on.....bottom line is if you are looking for a used boat.....see them!
We bought a boat from them. It needed to be washed and vacuumed, badly. We were told it would be taken care of before we picked it up. When we came to get it, nothing had been done to it. We feel they were dishonest in their information they gave us, as well, about the boat. We let them know we were new to boating and wanted to know what things were important about this particular boat. We also asked if anything needed to be fixed. We were told no. This was a lie. Several things ended upbeing wrong with the boat. Our boat was almost damaged because of problems with the boat and we ended up having to be towed from the ocean because the battery had issues. We will not buy from them again. They were friendly, until we boat the boat and then wanted nothing to do with us.
Ive been to a few boat dealers with no sucess.... Then we run across Family Fun Marine and I swear it was a blessing. Wife and I found a Chaparral 240 Signature series. Now mind you this is my first cabin cruiser from bow riders. We me Jay and hit it off. Now I know yr thinking its their job to sell me but I tell you not here. They want you for life (in a good way) meaning they will do what it takes within reason to make sure we were happy with our purchase. No wham bam thank you maam foolery here... I was so amazed with this operation that when I picked my cruiser up I dropped off my bow rider. Anyways if your looking for a certain boat and these guys have it,GET IT YOU WONT REGRET IT!!!!!
If you take one review to heart please take the time to read this.I purchased a 2006 pontoon boat from family fun marine in 2017 shortly after the motor blew I was broken hearted and had no idea what I was going to do. I communicated with Jay and told him my problem though it was not his fault or mine the motor didnt last up to expectation Jay worked w me and went above and beyond to get me back on the water. THIS IS THE TRUE MEANING OF CUSTOMER APPRECIATION AND RESPECT!!! I would like to personally thank Jay and Chris for their hard work and strong business ethic. Furthermore I would recommend Family Fun Marine to all my friends and family.
In a word, Integrity. Traveled almost a thousand miles to see a boat and it was every thing Jay said it was. No surprises... Jay promised to hold the boat for me since I had made arrangements to travel so far. Another buyer put in a higher offer than Jay and I had agreed to, but Jay stayed true to his promise and held the boat for me at significant cost to himself. He has a first class crew that have been with him for many many years. A person is known by the company he keeps, a company is known by the people it keeps! You dont get to choose your relatives in life but if you could you would want these people for your family.Jay is an honest man, not because honesty is the best policy or its good for business or from fear of being caught in a half truth, he is honest because it is in his nature. A Mercedes dealership owner that I built a home for as a once young building contractor told me, Dave, take care of the people and the dollars will take care of themselves! This was great advice that I have tried to live by and it appears that Jay and his crew do also. You will not find better people to do business with. I wish them continued success and you will not be disapointed if you deal with them.
Great group of guys Jay and Chris. Did what they said would do before and after the sale.
Came in on a whim with no intention of purchasing a boat. Jay approached us super friendly and informative. He took his time explaining each boat, their pros and cons and was extremely kind and knowledgable. Ended up going with a Cobalt. He took us out for a test drive and knowing that we were unexperienced boaters, he spent a good hour showing us the ropes. We felt that we were in great hands and he made our first boat purchase a breeze!
Great experience! Known Jay as a customer since the early 90s. My family has bought boats from Jay for years now. Not sure what the other negative review came from, must have been in the sun too long on his boat! See Jay or Chris for a Bimini Top! ! Low over head good selection and honest and laid back sales, what more could you ask for? Go buy a boat at another here today gone tomorrow dealership. Family Fun Marine has been at the same location for years now! Need another boat, upgrade or service they will still be there when you need them. Top notch in my book! Thanks Jay for all the years of great boat experience and look forward to our next boat!
Just bought an awesome pontoon in January 2016. Jay & Chris were great in helping us with the paperwork. They took their time explaining the details and reimbursing for expedited mailings and they even transported the boat after purchase to Tampa for our convenience. Great experience with honest guys!
I have purchased 3 boats from Jay and Chris. Great people to deal with. Also very knowledgeable and experienced boaters.
Excellent, Jay is the best and he helped us a lot
I have purchased 3 boats from Family Fun Marine over the past 6 years. Never had a issue, I have had better luck buying a used boat from them than buying a new boat from one of the Central Florida larger dealers.
Brought a very nice boat from Jay. 2 years later had major issue with motor caused by something that could of been avoided. Motor had a recall that would of stopped the major problem I now have. The motor was never put into my name so I received no recall notice. (Or was I told I needed to register the motor) so I would get recalls.. You would think A Dealer would do that. Thanks for a MAJOR ISSUE THAT COULD OF BEEN AVOIDED JAY.
Such a horrible place...First of all its a fenced in area of an abandoned shopping plaza that this man jay stuart,,(the fun coordinator) tries to sell you a boat that either is a consignment,,or a boat that was previously severely damaged,,or something he got so cheap from one of his shady buddies... Dont let him fool you with his Im a churchgoing god fearing man,,, thats bull, he hides behind his religion to let him look honest....He is a shady man,, but look for yourself,,go there and see...also if he has been there so long why am I the first person to review here.
Great people and good variety of used boats!
Love this place!!!