Sue Kim is the Attendant that assisted my daughter and me with getting a storage unit at this location...We were immediately impressed with her overall knowledge, professionalism, and her concerns for what our needs were..I kept trying to leave because the unit prices were too high, but Sue Kims suggestions and personality kept me there.At the end of our learning session... I acquired a storage unit and.... I felt very happy--not forced.Public Storage -- my advice to you is to hold onto Sue Kim, she is EXCELLENT!!!!!!!!!❤❤💯💯Thank you again Sue Kim, we appreciate you!

This location is very convenient and I find that the employees are very professional and friendly. We were assisted by Barbara. She is great! Very friendly while still quick to get everything ready to go. The unit she chose for us was clean and accessible. I feel confident that the grounds and our stored property will be under great care with Barbara! Appreciated your help!

I reserved this unit online. Barbara was very diligent to follow up, ensuring Unit availability and to let me know if she was available to answer any questions I may have. Barbara’s communication was on point! I arrived in the morning and the sign up process was simple and quick. She let me know About the latest public storage phone app To help assist in ease of access to unit and other consumer information. She was so nice and super helpful. Thank you Barbara!

This is a great clean storage facility. Of course you should spray the unit prior to renting to add some extra protection but otherwise the rental process was smooth. The pricing fair and never felt like my stuff was at risk of being stolen. Would definitely rent here again. I wish they had larger units but no one really has a huge unit for rent.

I had a wonderful experience dealing with Barbara. She is very business smart about job. I really enjoyed working with her.

Erica was amazing, thanks for the help finding the location we needed for our unit. Look forward to being a long term customer.

Easy to get to, convenient and in a good location.

Our company needed several different sized storage and parking places over the past several months. Miss Rhonda was incredibly helpful for the entire process. Our experiences at this location with Rhonda and the other customer relation specialists have all been very positive. Everyone is knowledgeable and friendly. As a customer service representative, I appreciate all the steps they take to make sure were happy and our needs are met.

Outstanding customer service from Barbara! I was looking for a large storage unit to rent, Barbara gave me a tour of the place i ended up rent a unit with her. Great customer service is hard to find and this is the place that shows that great service!

In my search for a convenient and safe place to store some extra household items and Xmas stuff, I am so happy I ventured over to the Public Storage on 1792 in Fern Park. It is close enough to my home in Altamonte and worth the trip. Teresa was so helpful in picking the right size storage for our needs. She was very friendly and gave us the VIP tour showing all the different options for storage. She also shared all the info on the how the facility is kept clean, cool and most of all safe. Thank you Teresa. We will highly recommend your Public Storage facility to our family and friends!

Just want to say they were very helpful and I like the how they treat me and they need a raise.

Ms.Barbara is a gem! Y’all need to give her a raise ! I came in with more of a personal crisis and didn’t know what I need exactly and she helped me along the way. She made it so much smoother for me. Thank you Barbara!!

Humongous waterbugs/ roaches all over my stuff in the unit..arrrgg!!

The absolute best customer service Ive experienced in a long time. Rhonda is knowledgeable, quick and puts a smile on your face. Thank you!

Josh & Rhonda have been incredible to work with! They’re caring and have been very helpful. Excellent customer service!

Great managers very friendly. I highly recommend them

The customer service at this location is excellent! Rhonda is very polite and helpful. Went to this location on foot, as I missed the turn to the entrance. Rhonda could have easily used the golf cart and I walked (due to covid-19) I would not be able to sit with her. She walked with me to the unit. If I could I would give her a 6 stars.

Very helpful and nice! Would recommend 👍

Ms. Rhonda is one of the best with Public StorageShe was so informative about the unit that I needed and gave me so much insight as to what I needed. MsRhonda has great customer service skills and made me feel like family with Public Storage!!! Thank you Ms. Rhonda

Barbara she the best costumer service agent of the store i give her A ++++++++ u guy need more People like her working in your store

Easy process. Very helpful.

Had fantastic customer service

Rhonda was of great assistance in helping me decide what was best for me. I appreciate all her help and kindness which at this time we all need more of 👍🏼👍🏼⭐️

I love this location and love Miss Teresa in particular. She is always so kind, helpful and understanding and makes going to this location extremely pleasant. Miss Teresa is not only a great Public Storage associate, she is an awesome human being. Love her!

Love this place. Local and convenient. Friendly staff, but, the gate is broken, anyone can come and go, not kool!

I just want to say that this Public Storage has one of the best of the best. The property manager Rhonda was so helpful and professional with me. I am helping a friend move and went to get some boxes and tape for him. Rhonda was great and very informative. Thank you!

The property manager Rhonda is awesome!! Excellent customer service with a smile

The customer service at this location is excellent! Rhonda is always very polite and helpful.

Teresa was very kind and courteous to everyone that came in. As a first time renter myself, she was very informative and answered all of my questions. I was going to come back after hours to drop off some things so she said shed leave the store lock off of my unit. Turns out I couldnt make it that night and when I came in the next morning there was a store lock on it. I went to the office to have it removed and I met Kris who informed me that on her rounds she noticed an empty lock, mine, and placed a lock on it. I was pleased to know that these checks occur and that safety and security is of importance.

This place is awesome. Great staff!

The only reason I give 4 stars instead if 5 stars is because you have to pay $22 for a lock that can only be bought from and used at Public Storage.Other than that Rhonda assisted me from beginning to end and she was very very knowledgable polite and professional. She was really good at her job!

The district manager Josh Shaffer is a total harasser and abuses his tenants. He will take your rent money then find any reason to make you vacate the premises after paying rent. I have left many messages with corporate to call me back. I have filed a restraining order injunction against the district manager and the manager Rhonda. Rhonda has harassed me real bad. Dont rent here. You will learn. I have a case number for Longwood police and Im actively pursuing litigation for harassing tenants.

I went to visit this Public Storage for my brother who was in need of a unit. The property manager Rhonda was so informative and helped me make the decision for my brother. She has outstanding customer service skills

Kris and Teresa were so pleasant when I came to this property. You feel that they care about you as a person and not just trying to rent the storage space. Will recommend again and again.

Teresa listened to my specific needs carefully and with kindness answered all of my questions. She then brought me around to look at the units to see what would be best. I recomend trusting Public Storage for your storage space needs! Thanks Joshua

Spoke to two females (Cynthia and Danielle) on numerous occasions as I tried to find a unit that would best fit me in the time I needed. They were both very helpful and friendly. Finally on 02/24, I decided to get a unit. Danielle assisted me. She provided helpful information that I needed to know about my unit and the facility. She knew a lot about the facility, their rules, and operations. I would highly recommend her if you need a storage unit. Danielle showed me a number of units before I chose my unit. I feel she went the extra mile.

The customer service happening at this store is exceptional!!! Kris has such a nice, caring presence when coming to this office. She not only cared about my questions but made sure that I felt 100% comfortable with everything.

Great customer service and great personality. I apologize but I forgot her name. I was there on Tuesday he 28th of April 2020 at 4:30pm

Jennifer and Amber are the best team ever when it comes to customer service, their knowledge about the property and customer lease processing. They were also very helpful when suggesting and recommending specific products to purchase at their store, which made a lot of sense for my particular situation. I was also impressed with the cleanliness and organization of the office - and the facility overall. Both general security and property access of this particular storage facility appear to be adequate. So far, I am very pleased with my experience, particularly when I was interacting with management (Amber and Jennifer). Thanks guys - and keep up the great job youre both doing!

The best customer service I have received has been from Cynthia. Shes always friendly. Always willing to help. Excellent personality. This will always bring me in. I refer a lot of my friends to this location. Cynthia is the best!!!

Ive rented here for a while. Kris is the best always helpful. The property is always clean and the prices are fair.

We just rented a storage from Teresa and she was great and very professional, good customer service and explained everything, we didn’t have to wait. The place was very clean. Will recommend to anyone

Property is super clean and the staff is so friendly! Kris was a delight to talk too! Very informative and answered all my questions! I will definitely be using this company to make my move!

Amber was a great help in locating the spot I needed. She was pleasant and professional in the whole process, from showing the place to me and answering all questions I had. I rented here years ago and noticed the property has not changed much in style but a lot on a cleaner appearance! Call me old fashion, but it all starts when you walk in that door. Great Job Amber! First impressions count.

I’ve rented from Public Storage for the last 14 years, off and on whenever I needed space, and, I’ve been totally satisfied with the service and space rented. Kris at the Longwood property on 17-92 is awesome. Helpful and courteous. I would definitely recommend this place to anyone looking for rental space.

I have no issues with this storage The store manager Rhonda she is awesome she will make sure you have exactly what you need at the best price

Kimberley was professional and accommodating. will definitely recommend.

Kimberly was very efficient, and that helped to make the chore of moving items in to storage easier! Nice clean storage with easy access!Thank you!

Always friendly people in the office, especially Teresa. She is a very kind and helpful individual.

Wonderful experience great location! Mari will help you with any of your storage needs!

This company is faster for charge late fee but for fix the gate is always a problem, I was renting in Casselberry, fl and now Im renting in 1792/Longwood and us the same problem with gate, always open I have to use the same gate for in/out . I pay my rent but is not secure my unit..

I really liked their professionalism. They treated me like a family member. The manager Amber was very thorough in making sure that her new trainee did n or miss anything. The trainee Shellee was up to the task which represents the great team work and chemistry they had with each other in such a short time. Great employees make for a great team and should be recognized when they represent the company so well. I wish that I could get that kind of service everywhere I went. I just want to tell them thank you for a great experience.

Teresa and her staff are very compassionate, caring, and knowledgeable. Teresa is also very professional, and I would recommend this location because, I trust them with my precious belongings.

Casey and Rhonda were very helpful. Theyre awesome and the storage is in a prime location. Highly recommended!! Aidan Garcia

Thank you so much Dani & Public Storage!!! I was in a very tight spot & you stayed Late for me to assure I could move my belongings asap even if that meant you staying late!!! Excellent Customer Service & Upmost Compassion!! Thanks Again;)

Had such a great experience dealing with Flo. She gave me all the necessary information to assist me in making the right decision for my move in the next week. She was patient with all the questions I provided and never once rushed me out even though my purchase was for the future. I will definitely come to this location to obtain my storage needs.

Great customer service was handled with Cynthia. Very helpful and kind. I would recommend this location to friends and family needing a unit. Thank you Cynthia!

Cynthia is awesome.. she always goes out her way to assist.. I have been renting for awhile and she has always displayed great customer service. Thank you!!!

Teresa was awesome, she was very helpful and straightforward with positive energy throughout the sale. Best Public Storage representative Ive encountered.

Had a unit for about a month now. Was easy to sign up and move in was a breeze. Payments are way cheaper then what I use to pay just down the street. Come here!!

This public storage was great to go to, Kristin is really great at her job, shes so nice and respectful to customers. I would definitely come back to this specific location.

Teresa is truly a kind and caring person after seeing her again yesterday was so refreshing as she listened carefully to all my concerns and made notes to address my concerns, Teresa was also very sweet to my five year old grand-daughter Jaynalyse! Thank you!!

Walked in to look into storage and Danni offered me so many great units to choose from. She was so helpful and has such great customer service. When Im ready to move Ill be coming back to rent from her.. thanx

Jessica did the most amazing job in helping us with our needs. We are so grateful to her for the way she took her time and explained everything to us. very nice very pleasant. God Bless you Jessica YOU ROCK!!!!!!!!!JAZZ

Coming back to this property and seeing Cynthia work efficiency and professionally is amazing. She definitely makes my stay here worth while.

The staff was wonderful to deal with and very accommodating. I started with a large unit and was able to downsize as I got rid of my “treasures.” They made the transition easy and saved me money.

The service was amazing! Casey was so knowledgeable and friendly! Great location.

Amber was awesome! I had removed stuff from another storage unit and it required movers who were being paid by the hour. It turned out that the unit Id rented at the other facility wouldnt work. I ran home, got online and saw that a unit here might work. Well, it didnt. But, Amber had me in a unit that did work and through the paperwork in such an expedient fashion that I didnt even exceed the time I had left with the movers. Great job, Amber!

Good place to store your stuff. Friendly staff and ample room to maneuver a venicle.

Not only was Alecia attentive and prompt, but she explained the whole process. It was an amazing experience booking a reservation online and being able to walk in to a Manager who was expecting me and provided me the best service Ive had in quite a while. If youre looking for a place to rent head up there and you wont be disappointed.As a side note, their units utilize the round core locks so no more shackle locks or other miscellaneous locks. These dont appear to be able to be cut and would need to be drilled out if the keys are lost.

6 stars plus, above and beyond, Teresa is a joy, an angel, so pleasant to talk to, so accommodating, helpful, she deserves a raise.

Cynthia made such a stressful transition so smooth! I am so thankful for her help! The whole process was very quick and easy! I give this experience 5 stars!! :)

Kris is amazing! Super friendly, Made my experience worthwhile. Will be back.

The service of the staff is impeccable... I appreciate how they also maintain the property. They will talk to you for good and to help you out. Barbara and Amber Rock... Thank you

A relative has a storage unit at this location and they are very happy with it along with the staff and location. When a unit became available that i needed, I immediately rented it. The rental agent in the office is extremely nice and very informative of the unit I selected. I really like the security on the property and the service was fast and hassle free.

Cynthia has been the greatest help for all my questions for my rental! Downsizing from a house to an apartment has not been easy but she’s made the transition easier for me. Thank you!

My mother came to rent a unit and she had such a great experience. Lady in the office was very professional and assisted my mother with her storage unit.. If anyone needs a storage I recommend giving Cynthia a visit.. she will take care of you..!!

Jennifer and Amber were great!!! They were very friendly and gave top notch customer service. They also helped me get the best rate possible for the unit size I was looking for. Thank you both!

Great experience here at this location Kris is a delight and helped me out 5 star isn’t enough

The property manager, Amber, demonstrated professionalism both times I have rented a unit there. I needed a bargain and Amber helped me to identify a solution to the storage issue I had. The other members of Ambers team also demonstrated very high customer service. It was nice to have Amber remember my name too.

Amber was very professional and detailed. I have never rented a storage unit before and she made the process very easy and comfortable.-- UPDATE-- I had to get a 2nd unit for my large move a month after the first and Amber and Caitlin made it easier than the first time. Very pleased with my experience with Public Storage.

Always an amazing experience at this property. Shout out to Kris for being so helpful.

We first reserved our 10 x 20 storage unit online and moved into today. Alecia was very helpful and kind. The whole experience was definitely 5 stars great. Though it did feel like we were buying a house signing all the paperwork!

Good deal. Kris smile face help me wit questin. 5 star.

Cynthia did a great job.. She went above and beyond her duties to make sure i was satisfied.. Great customer service ... Co-worker and i have a unit for almost a year and its always a pleasent expeirence .

Teresa was very friendly and professional

I was helped by Jessica and she did a great job of helping me get the correct size storage. She answered all of my questions and was very helpful!

Brie was so helpful the other day! Me and my husband are moving and are closing on our house in two weeks and needed a short place to store my husbands work tools and I absolutely loved this place! Will definitely recommend to anyone needing storage!

Cynthia is always helpful when i come to make payment.. Good customer service..clean property.

Teresa is very thorough and very patient and informative. Good customer service makes a differemce

Property merger Cris has been pleasing to work with always that every thing is okay.

Love the Outstanding Customer Service that Mrs.Cynthia property number 24326, always give me thru the phone and personal. Very professional what she do. Dont matter how Overwhelmed you can be. Outstanding Customer Service.

Kris is the best! Property clean and great customer service

Danni was great! Best customer service ive had in a while...can tell she loves her job! :)

Cynthia was so chill and made the whole rental unit so simple. AMAZING customer service

Great people, would highly recommend. Clean location. Friendly people. Of you need anything they are there to help. Amber and Jennifer were a great help and made us feel right at home. They need a raise.

Leanette, Her customer service is superb. Customer service support has been her primary goal while having great performance for public storage. She has exhibited the true epitome of customer service and professionalism!

Great location for all your storage needs. Jessica is amazing. She is so helpful and very informative.

Kris is amazing! Always super friendly, property is always clean!

Good customer service. Cynthia took the time to show me different size storage, Very helpful..I recommend coming to this location .