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Haagen-Dazs Ice Cream Shops®
189 The Grove Dr, Los Angeles, CA 90036, United States
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Haagen-Dazs Ice Cream Shops®

Comments
Sh
Review №1

Only has sorbets as vegan items which is surprising and disappointing.

Al
Review №2

I was so excited to try this shop for the first time but was quickly disappointed. I was in line prior to 9 p.m. which is their closing time (I got there around 8:45). The people in front of me took awhile to order. They had a lot of questions and three kids with them that they also wanted to order for. It was frustrating for myself and everyone in line. I could tell that the employees were starting to get annoyed as well but I waited patiently for the guests ahead of me to finish. When it was my turn, they said they were closed and slammed the window on myself and the other customers who were standing there waiting. I could understand if I had arrived after the closing time but I was there before. It had nothing to do with time constraints but everything to do with the employee’s laziness. They could have served us. Especially since the only items on the menu they were serving were ice cream in a cup or in a cone, none of the shakes or sundaes were available to order. I was hoping they would practice better customer service and exhibit some type of professionalism.

Eb
Review №3

Ice cream isnt the only thing on offer here. Weve been coming here for years and cant believe how much weve missed it!

Mo
Review №4

Fourth of July 1:30 staff:Every step of the purchase was disturbing. Including ordering, paying and receiving the (wrong) order. Corporate needs to review this location for it’s continuation of its franchise agreement. Shameful. Embarrassment. Revolting.

Pa
Review №5

One of my favorite ice cream places ever -- I love that they let you sample any flavors before deciding and the person helping us out was super patient with us. My friend and I ended up getting the Haagen-Dazs Ice Cream Shops® Strawberry and the pot of gold and Rainbows (a rotating March flavor which was cereal-milk ice cream with lucky charms marshmallows)! Both flavors were sweet without being overwhelmingly so and a single scoop is the perfect size to satisfy a sweet craving.

Mi
Review №6

One of the workers at the store is just amazing. I believe his name is Ed, he has the best customer service and best scoping skills Ive seen!

Ma
Review №7

Excellent delicious ice cream 🍦🍦🍦

Li
Review №8

Very tasty

Le
Review №9

Nice Ice cream shop

jo
Review №10

LOVE the people !hard worker very good at their jobs and immaculate men

Fa
Review №11

Oreo dazzler is my favorite. Love, love!

Ja
Review №12

Its Hagen Dazs ice cream for heavens sake, indulge and then walk and walk and walk the grove to burn. It off

Me
Review №13

Very busy location. Many star sighting at this location. My favorite is Banana Spit Sunday. Its perfect for the summer days or dessert treat after dinner. Excellent customer service.

Co
Review №14

Many star sighting at this location. Good Customer service and fast. THanks

Na
Review №15

Great customer service, cute cashiers

di
Review №16

Check your bill. I was charged twice on my credit card for 2 small cups of ice cream. I am visiting from MIchigan. Do not have time to back and check.

Fr
Review №17

Overpriced! They will not even give you a cup of water. You have to pay for it.

St
Review №18

This is the best ice cream, ever!

Se
Review №19

Been here long time ago

Et
Review №20

They are bad people

An
Review №21

Delicious brand options !! Beautiful and tasty place.

Information
10 Photos
21 Comments
3.9 Rating
  • Address:189 The Grove Dr, Los Angeles, CA 90036, United States
  • Site:http://haagendazs.us/Shops/
  • Phone:+1 323-931-6011
Categories
  • Ice cream shop
  • Dessert shop
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–9PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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