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Garden Center at The Home Depot
10301 Westport Rd, Louisville, KY 40241, United States
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Garden Center at The Home Depot

Comments
Am
Review №1

Great variety of plants. I found everything I need. Check out was quick.

Sh
Review №2

I was misled by the Home Depot store #2305 at Westport Road, Louisville, KY, & their plant vendor. They had me prepay $600 for a special order of 24 Baucom sky pencil holly shrubs at $25 each & 3 bags of soil. They led me to believe they could deliver my order on time & with product the size close to those I had previously purchased for $16 each. The order was repeatedly delayed 20 days after the May 9, 2018, order date & the product received was 1/2 the size of the product previously purchased from Home Depot at almost twice the price. The Home Depot service desk person, claiming to be a manager, named Dave, was not customer service oriented, was flat in affect & could not have cared less about my concerns. Terrible experience & worse customer service.

Mi
Review №3

Very nice service. The guy doing the rentals place was friendly and knowledgeable.

Di
Review №4

I went to Home Depot to buy black mulch. Barbara #3 was in the outdoor section. I needed 10 bags of mulch. Barbara retrieved the cart, loaded 10 bags of mulch onto the cart. There was not a make employee to be seen. I admire Barbara for her strength and devotion to her job!

Er
Review №5

I typically shop at the Preston Home Depot, but this location is near work, so Ill often make lunch time runs. I have found this location to generally be better stocked and have better customer service.... They were also way ahead on their garden center this year.Getting in and out of the parking lot can be a struggle as this is a busy busy area.

Ch
Review №6

Lawn and Garden!! I was so impressed by the outstanding customer service in this area. I was greeted; clerks asked to assist as I browsed; the person at the next register even asked if I could use plastic liner for my cars trunk. Home Depot Westport Rd is a standout in customer-first focus!

Mi
Review №7

I asked the first person in the lawn and garden section if they had any more black mulch. He looked at me and said he didnt have any idea if they would get any more that day or not. Walking the isle, I found it myself and started to load it. Two workers told me they would load it in my car for me. Fine. I want to pay and the kid working then decided to tell me they couldnt take cards that had chips in them because it wasnt working that day. Complete incompetentcy.

Ch
Review №8

Garden area was well stocked although the lines were a bit long.

No
Review №9

Today I had to wait in line for one item in back of customers wirhvseveral items. There were other employees in garden area but the did not offer to open another line.

Jo
Review №10

Great place very helpful...

Je
Review №11

Nice place for their selection.

Da
Review №12

Its a MADHOUSE!!!

Information
9 Photos
12 Comments
3.8 Rating
  • Address:10301 Westport Rd, Louisville, KY 40241, United States
  • Site:https://homedepot.com/l/Westport/KY/Louisville/40241/2305?cm_mmc=SEO|GoogleMaps|GardenCenter
  • Phone:+1 502-339-7909
Categories
  • Fence supply store
  • Garden center
  • Landscaping supply store
  • Lawn mower store
  • Outdoor furniture store
  • Plant nursery
  • Retaining wall supplier
  • Sod supplier
  • Topsoil supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:8AM–8PM
  • Thursday:6AM–9PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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