For it being close to wherever I live and the convenience of having a 24-hour seven-day-a-week access to all my property oh, I have to say that life storage is a very good place. I was set up by a call center service representative, who might I add was very very helpful and actually even got me some nice discount for being a new time customer. Although, that pretty voice on the other end of the phone end up sending me to a big Burly very helpful man. LOL. Ron was a very helpful individual as well and very understanding that it wasnt just me dealing with a situation that I had other people involved in my life it was dealing with the same situation so it was all very stressful as it was oh, he stayed calm and cool and collect the whole time. Fare rates, good people oh, and a very nice facility. I would recommend it to anybody they would ask.
Tonya Gunn was very helpful and professional in taking care of me and my family’s need for a storage unit!
Matt went above and beyond to help me get into my storage locker for the first time. Thanks!!! Made the process very easy.
It would be better if there was consistent customer care. So many times I call, then have to be switched to the main office, for them to call and get the same response I had repeatedly. Other than that, I give to whole storage business 4 stars.
She is so genuine and sweet. She took great care of us.
This place is amazing! And with the help of an AWESOME Lady name Tonya I got great customer service and the space I needed. Yes I would recommend Life Storage to everyone. Thank You Tonya! 😊
I have had a storage unit with them for a year now and have never had any issues. The cameras work, most of the lights work outside the units, its clean, professional yet friendly staff. Decently priced for 24hour access.
I was a former leaseholder a few years back & I stopped by to inquire about the prices. I may be interested again in a few months. Ms Dunn was very professional & informative re the products offered. I especially like the location. Hope to do business some time in the future.
Very customer friendly. Tonya was very professional and even went the extra mile to try and save us a penny. Don’t hesitate doing business here
It was very professional and beyond worthy of 5 starts.
Walked in the office today and was greeted by Tonya who showed me around and answered all my questions. She was personable and pleasant.
Tonya is wonderful. She answered all my questions and she was so pleasant. Thank you Tonya
Tonya Gunn was excellent very professional and pleasant as can be I would recommend life storage to all my friends 😀
Get customer service and very attentive to my needs. The manager Tonya, provided a detailed explanation of the various units and pricing they offer.
Tonya Gunn was EXCELLENT and EXTREMELY friendly while showing me my new storage unit!! This is my 2nd time renting from this company....WooHoo 🎊🎉🥳
Shout out to Ron he was very nice, and helpful
Had an amazing informational visit here! Am looking to rent a unit in next few weeks and the associate Tonya was so nice and helpful! Was shown units, prices and additional packing material I may need! She was very professional and made me feel comfortable. I was won over by the customer service alone! Great job!
As a service member looking for somewhere to store my things during my deployment mrs tonya treated me with the upmost respect and was very helpful
Great customer service....Tonya Gunn took time out to listen to my dilemma and assisted me with making a decision. I did not decide right away, I received a follow up call from Tonya to see if I had any additional questions. I was impressed with the outstanding customer service went online and rented the unit.
Hey How are you!? Mrs Tonya Gunn and Mr Ron I believe is his name..They was very helpful. It was a refreshing dose of hospitality! Thank you! Have a blessed one!
Tonya Gunn was great in showing us the unit explaining every detail about it and was knowledgeable about every question I had.
Ron was awesome to work with. He went out of his way to help us out. Definitely would recommend Life Storage to my friends!
I rented from this location 7/19/2019 to 11/15/2020 and this was the most pleasant uneventful experience. Ron and Tonya were both very friendly and super helpful. I lived in another state for all of 2020 and I felt very comfortable that my belongings would be safe with them. As expected our belongings were exactly as we left them and as we checked out Ron and Tonya were very friendly and wonderful. Highly recommend this location.
Professional and courteous management team and clean units and facility.
Super easy and friendly service. Thank you so much! The gentleman who took care of us was amazing!
Ron was great. Helped with all questions and was awesome!
Tonya was awesome ❗️ Not only did she help me, she entertained my two year old which was definitely a plus ❤️
Ron was top notch! Not only was he helpful, knowledgeable and friendly... Hes just one of those people you meet and immediately you think this is just an all around genuinely good dude! Thanks Ron! I look forward to doing business with you sir.
So far so good.
Very nice person to deal with, knew exactly what I needed an took care of my needs professionally
24/7 access is nice, but not when there are people living out of units. Hopefully management has stopped allowing this to happen.
Ron and Tonya both were very nice and helpful. Would recommend Life storage for all your moving and storage needs.
Excellent service tonya was very nice and kind and helped me out very well thank you for the great customer service a1. And they have great prices
Store Manager Tonya Young was very personable, friendly, & professional. I had reserved online and came into the office to finish and get the keys. The property was clean, well maintained (entry gate was broken but repair men were there correcting the issue), and plenty of cameras. It does have 24hr access with a passcode but I came during daylight so Im not sure of how well lighting is outside after dark. My unit was clean and the door & lock/key operated smoothly. They use a different type of lock than anywhere else Ive seen that makes it practically impossible to use bolt cutters to break into a unit. The pricing is actually pretty good I thought for the unit. Will recommend to anyone needing extra storage space.
I was treated very professionally from the first phone call. Tonya was very patient and polite and answered all my questions.
Great service friendly
Very great customer service
Tonya was awesome in and out very helpful I would recommend anybody to life storage off my first impression of Tonya and her work ethic
Great service! Great discounts and awesome customer service ❤️
Tonya today was awesome!!! Sweet, welcoming, and help me with any questions I had. I wish I had moved in here before
Tim was helpful in getting me set up with my unit
I had a great experience with a very professional Beautiful woman!
Tonya was great! Great all around, need a storage unit go see Tonya
Was our first time doing business there. Had a great experience. Tanya Gunn was extremely helpful and pleasant. Looking forward to going back.
Amazing place for all your storage needs. Staff was knowledgeable and very easy to work with. I highly recommend.
Fast and great service!!
Great friendly service
Great service
Great Customer Services!!! Super fast and super sweet. Will be coming back for sure.
Ms tonya was awesome i really needed her today and she was 👍 recommend coming to see her if you need help and storage.
Outstanding job
She was really helpful and she was really present and nice and I thank her for everything she have done
She was very nice
Excellent service thank you Tonya !
Tonya was amazing, she showed the unit and I had a package already done; found this location in the internet and renting it was an easy process; as also looking for a clean and safe location. All was great. Thanks a lot
I am happy to say its been great...the management is very helpful there..i would recommend anyone to use this facility..
Customer service is excellent Tonya is so sweet!! I will definitely be doing business with them again if I need storage in the future. Ron was awesome and so patient as I deliberated in the cold what size unit I needed!!!
Excellent service! Amazing personality
This was my 1st time ever needing a storage unit & The manager Tonya Gunn was very sweet & made the experience wonderful! She made sure we saw the unit prior to paying to make sure it was a good fit for us, showed us how to use the lock & made sure we got it right before we left the unit. She was very nice & courteous. She answered all of our questions & was very informative! Highly recommended!!!
Tonya was wonderful and did a wonderful job showing us around, had a great attitude, and was very helpful!
No problems
Tonya was amazing, kind, helpful and expedient! The customer service at this location is on point!!
I dont have a storage at life storage but a friend of mine does and me they seem to be all right I guess I dont have any complaints I mean they have decent looking storages I dont I mean Ive just seen like the smallest one I didnt really see any of the nice ones I mean if they have any I dont know but and I dont really know how much they cost but seem like they were clean they got good security so thats a plus
Tonya Gunn had excellent customer service and was very thorough in discussing our storage options. She further educated us on additional products and services that were offered, not limited to packing items and moving truck rental. Thanks to Tonya, we were in and out in a short period of time and left feeling thoroughly satisfied and informed.
My name is Stephanie. This is my second time using this facility. Because they made such a great first impression on me with their great customer service and clean facility and the attention to addressing the needs of making my move and storage as easy as possible. Tonya is a great manager and has a very helpful and smiling staff. Wouldnt go anywhere else. I highly recommend this facility
Ms Tonya was an absolute pleasure to do business with. She was very informative and took her time explaining how the units operate. The establishment is well kept and my unit meets my specific needs. Thank you!!
Tonya was extremely nice and informative.
My experience needing a storage for the first time was exciting and very helpful with Tonya.Each time I visit the store, Tonya was always pleasant and professional. April 14, I went to purchase my first storage unit. Tonya was professional, knowledgeable, courteous and was patient for all questions. My fiance and I were very pleased with the service Tonya provided for us. U go Tonya!👍
Great place the women there was super nice. The whole place is very clean they have different storage units in different sizes very secure. I love Im goin to be staying with them for a while.
Tonya was great! I’ve never rented a storage space before so I was a little nervous. From the time I stepped in the office, to the time I left, Tonya was very professional, knowledgeable, and reassuring that my belongings were in great “ hands” and safe. I came out feeling relieved. Thank you!
She was awesome with great professionalism!
Tanya a super super shes awesome and Ron both a to awesome people to come check out super place to being very nice thank you so very much
Great service and appreciate all the help you gave me five star service
Easy setup. Friendly staff.
They were great to work with and very clean and friendly.
The staff was very friendly and helpful.
Tonya was great thanks for the service
Tonya is great however the storage unit I rent is FULL OF RAT DROPPINGS, presumably from all the construction on Dixie Hwy. Serious health hazard. I have the huge task of sweeping out and cleaning all flat surfaces pf all the rat feces. Also will need to re-locate to another storage facility. This is the second time in about 6 months that Ive informed management of rat problem. The problem is much worse this second time, judging from the amt of rat droppings seen this weekend 2/14/20. With an outside storage area, one might expect mice/rats on occasion...this unit has a serious mice/rat problem. If anyone from Life Storage wants to reach out, my contact info is on file, as I am a great customer...on auto pay $90/month. Will update this post soon with pictures of cleanup, if pictures can be added to review.
Tonya gave me great service on my initial visit to rent a storage space. She showed me around and explained everything to my satisfaction. Im very pleased with my experience.
I have 2 units here and the workers are super nice would recommend to anyone they even told me when a better deal was coming up to save me money
Tonya was very professional & courteous. She took her time in explaining everything I needed to know about my storage unit.The facility & its grounds were extremely clean. I really look forward to doing business with you guys.
SAFE SECURE REASONABLE PLACE.
TONYA GUNN IS AMAZING!!! She made me feel very welcome.
Thank You Tania... awesome amazing informative service♥️
Great service
Tonya was great and very professional.. We set up a reservation and with in minutes of arriving we were taken care of and finished with the whole process. They have video monitoring of the property and each unit is visable to add to the gated safety features. Its also great to have 24 hour access to your things.
I had great service.
I have had this storage for a few years which I love having access to get into around the clock. The clerk service hasnt been the best in the past number of years. But NOW I AM 100% pleased with the current staffing. New wonderful lady and a gentleman and are very friendly and helpful in their occupation. Regardless of their chores around the property they are ALWAYS cheerful and delighted to be a service to you. Thank you Life Storage.
Lovely service. Very professional, secure, and affordable. Thank you very much, Tanya
Quick sign up, manager was very helpful and professional!
Boss Lady AKA Tonya Gunn is by far the easiest, friendliest, helpful, and patient manager Ive ever dealt with, even outside of storage rentals facilities. The property and units are very accommodating and clean. Great price, and even better staff!
Very nice lady. First time getting a storage unit they made it easy
The customer service I received from Tonya was absolutely amazing. Moving is such a task and being on the road for over 10 hours, I was completely exhausted. I was very thankful for the level of customer service I received from Tonya. I would definitely recommend this facility to anyone who is in need of a storage facility.
Very helpful young lady
Nice customer service but need better communication between customer service and store
Ms. Tonya Gunn was very professional and pleasant. This being my first time renting storage she made it enjoyable experience. I felt like family. The prices were very reasonable also... Will be recommending the Uncle Bobs storage on Dixie highway to family, and friends
Its always good to go there
Saved my day thank you God bless keep up the good work
Very friendly and she does a great job
The manager was very friendly and fast great place to rent a storage unit.