Whenever I was sick and I had to quarantine and I called storage space. Ms. Jennifer was so very understanding and helpful and very sweet. She is respectful and always willing to try and help you out with your bill. She had helped me more than she knows and I aREALLY APPRECIATE HER KINDNESS. When others are being rude, I will wait to call back and ask for Ms Jen. Thank you for everything ms Jennifer. Stay sweet and kind
The lady that helped me out was awesome 🙂 it was time for them to leave. But she still showed my storage place. You know when you are off its time to go. But she stayed, and showed me everything I needed to know. Great service and friendly. I would definitely recommend them. Thank you🙂 I forget her name. But she was awesome.
Everything has been great! This is my second time renting storage space with the facility. The space is very clean and Melissa and the staff are very friendly and helpful. Will definitely recommend my friends and family to Storage Space for all their storage needs!
I do have a storage unit at this facility and I’m super happy that I am able to know my things are safe. At first… looking around the place, it wasn’t appealing due to the trash everywhere. After speaking with the manager and her explaining the situation, I am completely understanding on the fact that there aren’t a lot of workers the way the world is now and 1 person can only do so much. The manager here is incredible and I don’t doubt for one minute this place will be how us customer and her as a manger want to see this place. It’s up to a lot of us to be grown and put our trash where it goes.
I am glad to know my stuff here is safe. The manager is amazing and she went out of her way to make sure I was happy as a customer. Covid times, I know the workers are slim so the mess outside does NOT represent this place because the customer service and the staff is what does and knowing my items are clean, safe, and secure is everything I could ask for.
The staff are friendly and helpful. The location provides easy accessibility from any metropolitan direction. Parking lot allows individuals adequate room to unload itemdsspacing for unloading environmentally conservative with interior sensor lighting,
Terry was awesome! He worked with me on move in dates and assisted with all of my questions. Happy with my unit and location is great. Very clean and air conditioned.
Staff was polite and helpfull i asked 2 switch units and they did i would suggest trying to get a unit closest to the elevator if youre on the second floor
I received excellent service from Jennifer. She was very professional and helpful to me. She went above and beyond to accommodate me with a storage unit that fits my needs. I highly recommend the location on 1612 W Broadway. GREAT WORK, guys.
Clean climate controlled storage facility that had large storage units.
Best storage ever Really cheap.Today is July 3rd..Jennifer helped me n her customer service skills are all that. best rates n town n huge special on storage units
Service was great. Jennifer was on top her stuff.
This place has been a big help an Convenient with me moving last minute From Jennifer getting me the locker I want from Terry going above an beyond and fixing my keypad from it locking me out an setting me up for another storage unit and it was after hours and He was about to go home an got out of his car to make sure my needs where met,every time I need something Terry is right on it an helpful to do it with no complaint or questions ask thanks again for all the work you all do.
Thank you Storage Space and the Asst. Manager Jennifer. She was very helpful, fun, outgoing and just a ball of fun. She was very informative about the rental agreement, history of the company and its owner and how much they give back to the community; such as Breast Cancer Awareness and Toys for Tots. I appreciate the extra help, advice and just the fun loving personality. I give Storage Space 👏🏾. Thank you for everything Jennifer and if your looking for a storage space with a great price give them a shout
From the phone conversation with Rental Specialist Robert to my walk-through at the Store Space Self Storage at 16th & Broadway with Krystie, I have been really impressed!Everyone was professional & thorough. Rob gave me great pointers on my storage needs and the price for the unit compared to other spaces is awesome! Great discounts & terms.Free lock!Ill definitely be using this location for more storage & Ill recommend it to others. The renovated building is really nice.Nice addition to the neighborhood. 👍🏾
Wonderful place that is very clean and up kept. The staff is friendly and caters to everyone!! Highly recommend
I rented a unit a few days ago and it wasnt my first time using storage but it was the easiest one. Friendly knowledgeable staff willing to do what it takes to make your experience as easy as possible for you. If you need a storage unit that is clean safe and secure this is the place to use. So happy to have a Store Space in the neighborhood!
Mrs. Jennifer is the bomb.com work has been slow as a waitress during covid-19 and she has been very understanding. The place is clean, the staff is respectable. And my belongings are safe.
Awesome service, the manager miss Jennifer had absolutely amazing customer service. And came off her break just to help me out thanks.
Just seen my unit. Was very clean well lighting love that it is all in side a sicure building that is tempiture controlled. Also love the fact that there is CLEAN BATHROOM IN THE BUILDINGThank you store space
Jennifer is super awesome, super friendly and the facility is top notch. I personally recommend anyone to rent from them!
I love this place my mom passed away so I need a unit of her stuff and I tell you the lady at the front desk I think her name is Jennifer she was amazing and nice to talk to very clean place and I feel like my moms stuff is safe thank you so much!!
The property manager was amazing. Great personality and very helpful. She made sure that I had the right size storage unit for all my belongings. Answering all my questions and addressing my concerns she has me worry free. I will be recommending Store space for any storage needs, Thanks Jennifer
It was clean inside and out. Has access ramps/entrances for the handicapped.
...the place is clean...and the staff is very helpful...
Huge huge huge and the price is great cant beat it anywhere if you tried!
Great very well kept place. Great location. And the property Manager Jennifer, shout out to her for really helping out. Thank you.
I dont normally write reviews but I felt I had too after yesterday. I was just helping a friend who was going through some bad times get moved and the place she was originally supposed to go nobody was there when we got there so after a quick Google search we ended up here. Jennifer met us at the door with a big smile listened to what we needed gave is a cold water and got us in the perfect unit. I wanted too rent a unit and did not even need one she was so friendly. The place is super clean and very secure, my friend knows she made the right choice by renting there and we would recommend anyone needing storage go there. Thanks Store Space and thank you Jennifer for making the best out of her bad situation!
Very poor security items stolen from the unit, lock removed
One of the newer facilities in town that is in the old Phillip Morris building at 1612 W. Broadway, the building was gutted and everything inside is brand new having only been open since late Sept. The staff is the friendliest in town with many years of experience in the industry. So if storage is what you need this is the place to be.
Reasonable rates, indoors, clean and dry. Staff are very cordial.
The representative at the Broadway Louisville KY. location is so polite helpful and very likeable.She takes the time to explain things and answer questions always cheerful . definitely 5 stars for her. Matter of fact if it wasnt for her I would have moved to a different place.
This place is amazing. From excellent customer service to top notch security!!! Ms Randy, I hope im spelling her name right... She was amazing explained everything to me from top to bottom gave me a walk through and everything. I was just inquiring but walked out with my new storage unit! Thanks alot storage space!
Recently helped a friend move some stuff into storage. The property manager Jennifer, was amazeballs!!!! She was SOOO helpful and had a fun, easy going attitude (even for the end of the day.) She answered all our questions, going beyond to make sure the door code worked when I had difficulty with it! I will be recommending Store Space for any storage needs, Thanks again Jennifer, you rock!!
The manager took her time and got me in the perfect unit for me. Great location and excellent security ! Thanks Store Space
Jennifer is the best manager ever up above and beyond to help friendly
Jennifer was wonderful and helped with all my storage needs. This is a safe clean place
Nice place ppl r Nice too
The manager(jennifer )of this facilty was helpful very knowledge makeing moving so much easier.this facilty was very clean and secure. I would recomend this facilty to anyone looking for a unit. Thanks jennifer for all your help and positive energy. Atleast i know my stuff will be safe there.
This is the best storage unit place in Kentucky!!!! PERIOD!! 💯👏🏽
Very Clean Facility and Super Friendly Staff.
Jennifer is so sweet and it is a pleasure to work with her!
Friendly staff....clean units
CAUTION!!!!!