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Caliber Collision
5486 N Garfield Ave, Loveland, CO 80538, United States
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Caliber Collision
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Cl
Review №1

I cant say enough good things about the experience I had at Caliber Collision. Jason was incredibly easy to work with and was very helpful and professional. Dustin and Jordan repaired my car to look like new, and did a tremendous job! I couldnt be happier with my experience and I would definitely refer my friends and family to Caliber Collision in Loveland!

An
Review №2

My car got damaged by a pop up canopy blown by the wind and Caliber Collison stepped up and got my Lexus looking good as new! Im stoked about it Jordan did an outstanding job with the paint and Im very pleased with my experience!!

Br
Review №3

I can’t rave enough about DaLisha. Excellent knowledge about vehicles and what to watch and look out for. She is amazing at communicating progress on your repairs. Highly recommend this location.

Da
Review №4

I have used other shops and would never use any one but Caliber. My car looks like new after being repaired. Personnel are friendly, helpful and make the experience of car repair a lot easier.

Ba
Review №5

I would recommend this place to have your vehicle fixed! They did an excellent job!

Wi
Review №6

Caliber did what I asked them to do, it came out perfect . Can’t ask for more than that !

Ia
Review №7

After a major accident that caused extensive damage, Caliber Collision did a fantastic job with the repairs. They finished it right on time -- which is very difficult considering the current parts shortages around the globe.Just as important, the communication, the customer service, the professionalism and the great people who were fun to work with was outstanding. Dalisha Verdeyen, who managed our repair is an absolute expert in her field and was in touch with me every step along the way.When I picked up the vehicle, I spent a little time talking to the team in Loveland. What a great group of people. I hope Im never in another accident, but if I am, I will go right back to Caliber Collision for the repairs.

Ap
Review №8

I had a minor car accident and my insurance recommended it. From the beginning to the end, the staff were so considerate, professional and kind! I really appreciated the understanding they’ve shown and the repair work was timely and lovely! Thanks a lot! I highly recommend this amazing place!

Ka
Review №9

Love this team!! This is the second time Ive taken my car here after an accident and they get the job done sooner than originally quoted and the work is amazing! They even went the extra mile and painted my hood which was peeling super bad even though they didnt have to. Love that they take pride in their work and go the extra mile to satisfy customers!

Ma
Review №10

DaLisha and Luis were outstanding!! Everything was very well organized and every step was explained in detail during each part of the process. Caliber needs to have them train all Caliber locations on professionalism and customer service, because they are EXPERTS!! The team at Caliber Collision on N Garfield in Loveland is 15/10-HIGHLY recommend!!

Re
Review №11

Not great pictures but great job!

M
Review №12

Outstanding service and repair! My truck looks great!

Sa
Review №13

Had a great experience! The repairs were done well, the communication was on point and my car was ready for pickup days early!

Ho
Review №14

My husband had used this company to paint his topper on his Ford F350 last summer and loved the job they did.I have a black Toyota that got scratched pretty good, it was fairly deep. My husband advised I take it in and have them fix it... assuming Id spend about a grand. I called on a Friday, they had me booked on Monday morning to get it fixed up, the gal that gave me my quote said she thought it mayyyy come put if we buffed it, which would cost me 50 bucks. I wasnt so sure, but better to try that first before I drop a grand. Low and behold it came out! I paid 54 bucks and the deep scratch came out. Service was amazing, and Ill not use anyone else for repairs.

D
Review №15

Great job! Kept me informed throughout the process.

Ka
Review №16

Very professional and friendly!!! My CR-V looks awesome— I’m very pleased!! I will recommend this shop to EVERYONE I knowThank you Caliber Collision

S.
Review №17

As a consumer and Northern Colorado resident I will choose to support our local small businesses throughout our area. Ive also learned my insurance doesnt decide for me I get to choose. If I ever need my car repaired Ill be sure to shop the small family owned. Dont buy into the preferred shop!

da
Review №18

Katherine and this location worked on my toyota camry.-Looks good

Al
Review №19

My car was totaled out, so I cant attest to the quality of work done by Caliber. However, they were excellent in communicating with us and the insurance. I felt informed every step of the way. Picking up my personal items from my vehicle was a very emotional thing, and the employees were respectful and understanding. I will absolutely use caliber again.

Ky
Review №20

They were amazing and very professional from the start! They kept me updated every day. I got my car back 5 days early!! When I went to pick up my car it looked as incredible as it did when I first bought it!! I highly recommend Caliber Collision!! Thank you guys for EXCELLENT service!!! ☺️

M.
Review №21

This is, by far, the most professional, customer-focused collision shop -- or any kind of auto shop -- Ive ever used. They contacted me every few days to tell me where my car was in the process and responded to my questions promptly. The repairs were completed perfectly and they detailed the car before returning it to me. I was very pleasantly surprised and would absolutely use this shop again.

Ge
Review №22

We had a running board that got bent out of shape. Caliber CollIsion took it in and in 10 minutes straightened it out. It looked like new! I am thoroughly impressed with their professionalism, quality of service, and customer service. They certainly get my vote for auto body work in Loveland, CO.

Ro
Review №23

Dude, someone just ran into your car in the parking lot. These are words no one wants to hear, especially when they just got the vehicle a month earlier. Although it still sucks, when youre treated as well as I was at Caliber Collision, it almost makes you feel good about having it happen. Almost...The repairs were top quality and they delivered by car a few days early. They helped me get a rental car, communicated throughout the repair process and I even made friends with the manager, Jason. Thank you to all the team including Tones, Jordan and Dustin, you guys rock! I sure hope no one else crunches up my car, if they do its all good, because these guys will restore me to the rhythm of my life!

Ca
Review №24

Dalisha was an absolute pleasure to work with went above and beyond to get our truck back to us and ensure our satisfaction. Kudos to our tech Mike for his amazing skills. Also I cant think the cleanup crew enough, our truck is a farm truck and Austin had his hands getting the inches of dust and grime off the interior and alleviating the farm smell. Great job guys, much appreciated!

Cl
Review №25

Caliber Collision was amazing for taking my car to get fixed after damage from slipping off the icy road. They kept me well informed through the whole process, made dealing with insurance a breeze, and the car looks brand new. I would absolutely use them again and would recommend them to anyone who needs repairs done.

su
Review №26

Got in an accident. OOPS, I was informed by email the steps of completion. I called a few times and they took All my phone calls graciously. My car look so nice!

Je
Review №27

Such great customer service!!

Da
Review №28

Caliber were a pleasure to deal with. They were courteous and professional. They provided excellent service and repaired my vehicle completely and beautifully, like new. They appraised me of the status via phone or email of my repairs every day or two without my prompting them. They washed and vacuumed my car before they returned it to me.

An
Review №29

I had to get windshield and roof repaired/replaced - Caliber Collision was very helpful in providing thorough estimates and understanding the reasons behind the costs. They worked directly with my insurance provider, was so easy!On top of all that, their work was flawless - everything was done with high quality and professionalism. You guys rock!

Ri
Review №30

Dealing with Caliber Collision- Loveland was a very positive experience starting with the estimating of the damage.An appointment was scheduled in a timely fashion, the intake of the vehicle was fast and smooth, and they had the parts on-hand when I arrived, as promised.They said it could take three days and they turned it in little more than 24 hours. Granted it was a minor repair but the speed was appreciated.Got to talk briefly with the manager, Jason McCaskell, who was highly interested in my repair, and my satisfaction when I picked up the truck.I will definitely be referring friends and family to this solid business.

Mi
Review №31

Caliber Collision and especially DeLisha are fantastic. Timely updates and calls were much appreciated! The work they did was top notch and they finished on time, as promised. Trouble-free, pain-free and worry-free, which hasnt been my experience with other shops.

Kr
Review №32

These guys have the best customer service. They keep you updated on the status of your vehicle, which is super helpful. We also needed our car to be done by a certain date, and they met those expectations!

Gi
Review №33

Ive used several collision shops over the years and found Loveland Caliber Collision provided the best service ever. I asked Jason if he could install a safety handle at the sliding door on my Sprinter camper van. He researched and found a suitable handle and installed it at a reasonable cost and in a professional manner.

Ka
Review №34

Caliber Collision has a great team from the front office to the garage and back. I would use them again, but hope the need doesnt come around again.

Er
Review №35

This is my second visit to this location after being struck by a nasty hail storm. This team is fantastic! Manager Jason, service advisor Dalisha, technician Pete and Kathy at the front desk were all exceptional! My car looks amazing and it was delivered on time. I appreciate all they’ve done for me and definitely recommend this location to anyone needing body/paint work on their car!

Ti
Review №36

I waited over a month for my vehicle to be “ready”. I was promised weekly calls for updates, I got a generic text MAYBE 1x a week. After doing a test drive the first time, it was clear there were still issues. My vehicle was taken back to the shop for another 2 weeks, this time I asked for it to be taken to my mechanic as it was now a mechanical issue. Caliber kept pushing for me to let them take it to their partner shop next door for their convenience, even after I explaining I didn’t trust anyone else in the area to work on my vehicle for this particular issue since I had just taken my car to my shop. After almost 6 weeks of not having my car I was told it was ready this time, but they weren’t able to fix the pull from the accident. They blamed my tires and “uneven tire tread wear”, yet again I had explained my shop just did work and I didn’t have a pull before I was rear ended. I was told it didn’t matter bc that’s what my shop said. I’ve now unnecessarily spent $700 replacing tires that were halfway through their lifespan and didn’t have any uneven tire wear. My vehicle has over 85% damages done compared to its market value. It was clear caliber was focused on getting the corporation paid rather than what was best for the customer. Caliber was happy to replace frame parts that were bent, bc it was tedious work that involved tons of man hours. They don’t care about what happens to the customer after they hand the vehicle back. I now have a vehicle that isn’t even worth half of what I’m paying for it. They said they would fight to get the car totaled out but obviously they wanted their money instead.

Je
Review №37

My car had issues from a previous accident. The part didn’t fit properly (got it fixed at a different shop) and Caliber Collision got me in for an appointment quickly to get it looked and and had parts ordered and scheduled promptly afterwards. Jason and his team went above and beyond after a few mishaps to make sure they had what they needed and got my car back to me before my work trip when I was in a pinch! Highly recommend!

Ma
Review №38

Absolutely amazing experience! Will be returning with any future repairs I may need! Thank you for taking such great care of my SUV

Vi
Review №39

Had a accident and did damage to the front end. They were fantastic, took great care on the repair, were professional and easy to deal with, always kept me informed as to the progress or a reason for a delay. My car looked as good as new.

Mi
Review №40

Wonderful experience, Cicily was professional and courteous and kept us informed through the entire repair. She helped make a stressful time for us much less stressing. Great service, great work, great experience.

St
Review №41

I truly enjoyed working with the up front people. All work was professionally done above my expectations at a reasonable cost. I was kept updated on progress and all completed on the time promised. I would recommend Caliber Collision to anyone. I love my vehicle once again!

Di
Review №42

Lots of communications. Professional staff.

Do
Review №43

What a great place! Got an appointment the next morning and they fixed the problem during the estimate!

Ra
Review №44

This place is worth the drive from FoCo. I had a fender bender and needed a new bumper. Jason and his team at Caliber Collison had my car in and out in 3 days and it looks better than new. Thanks guys!

Da
Review №45

Had 2 different accidents fixed by them within a couple of months. We worked with Brodie on the estimates and scheduling which went smooth. The work they performed was very well done, even cleaning up surrounding areas to leave us feeling like they went beyond what was required. Happy to use them again. Thanks Brodie!

Ge
Review №46

My pickup was rear-ended by a lady who had Farmers Insurance. Farmers gave me the option to pick a repair shop on my own, but I have had horrible experiences with delays in repairs from a couple of the local shops so I asked for a list of shops that Farmers had used in my area. I decided to go with Caliber Collision in Loveland in hopes that it would be better than the other shops I have used over the years (and it was close to my home). The gamble paid off in a big way! When I pulled in I met Cicely Lewis who is a service advisor and who inspected my truck damage quickly and told me she had to order some parts for the repair. Estimated time from drop-off to return was about 4 days. Truck was actually ready in 3 days, with new parts installed and looking better than it did before the accident. (New parts do that to a used truck!). They also kept me updated on the status of the repairs. Where other shops take weeks, they only took a couple of days. I highly recommend this shop and Ms. Lewis to anyone who has a choice of repair shops. There are certainly other good repair shops in the area (according to the law of averages), but at least with this shop you dont have to gamble. Good luck!

S
Review №47

Chad S goes above and beyond when it comes to the amount of detail he puts into his projects and making sure they turn out flawless.

Je
Review №48

If I could give them a ZERO and still write this review I would. I took my vehicle in to them to get it fixed and they gave me one price. Was told that the dent was just a soft dent and that it could be pulled out. Took it in and when I got it back It looked like a two year old had been let lose on the dent.. Plus they put a new dent in it trying to pull out the original dent. Maybe I should have just left the original dent in it if that is what they were going to do to it! I Then asked to talk to the manager Jason and he told me that he would do everything in his power to make it right with the fender. which included putting a new fender on it. I went home and in 20 minutes found one that was the same paint code as my vehicle and bought it! When I got the replacement I called for 2 week before getting ahold of Jason to make it right. He then turned around and gave me over a over 600 dollar quote to put it on and that was with a 10% discount... WOW so much!!!! Up until this I loved this business but now I will never speak high of this business anymore!

J
Review №49

The service I received was exceptional. The repair was timely and high quality. I will happily refer others to Caliber and will return for future repairs if needed.

J.
Review №50

Wow. I needed some screws for the cover on the underside of my car, and they wouldnt charge me for em. It might seem like a small gesture, but it says a lot to me.

Je
Review №51

These guys rock. CODY ROCKS. They took the time, listened to my situation, accommodated, and now my vehicle looks better than it ever has. Thanks!!!

Jo
Review №52

Everyone I met were so so nice, friendly, informative, very professional. Has a very cozy atmosphere in the lobby. Going to have my car repaired there, really look forward to it. To the employees there - your all awesome and thank you for your hospitality !!!!!

Jo
Review №53

I had taken two other Vehicles to them did a awesome job! When I had my daughter take her car for a estimate in which included a SOFT dent removal and replacement of door! Estimate was reasonable! Had them order the door and asked them to let me know when it was there and we would schedule repairs! First door came in Wrong color second one was damaged and supposedly they couldn’t get a hold of vender to fix??? So I scheduled for the SOFT dent on the fender to be worked on while we waited and OH MY STARS MORE DAMAGE THEN WHEN I DROPPED IT OFF!! Looked like a two year old took a hammer to it and there was another dent further down! The next estimate they wanted me to replace the fender for additional cost from FIRST ESTIMATE given??? So I waited OVER TWO WEEKS and ended up calling back and still no door and was told they could no longer help me!??? BUT they also told me they would take care of the fender not to worry was on them! I found my own door and a fender with right color and when asked how much to put them on estimate came was over $600 and almost 10 hours to replace! Found someone whom put them on and only took 2 1/2 hours!🤔

Le
Review №54

Thank you all so much for taking great care of my car! Cicely, for all the updates during the repair, and going the extra mile having everything polished. It’s looks brand new again! I’m also grateful to have it back sooner than expected! 🦈💙

Al
Review №55

Friendly, quality work, and responsive team.

Ja
Review №56

This place was amazing from start to finish. Found me the best price on parts. Did only the repairs I wanted and made sure everything was done right the first time. They were very freidnly and very easy to work with. They called and gave me constant updates on the progress as well and even helped me with my rental car/ They replaced my tailgate and it was done perfectly. Oh and they have a dent guy there that is the best in the business! I highly recommend this body shop!!

Ma
Review №57

Took my car in after a minor accident. Absolutely fantastic communication throughout the entire process. I would use them again!

So
Review №58

Working with Caliber Collision to repair my Jeep after a collision was great. Kathy in the front office was very friendly and helpful when I dropped off my vehicle. Brodie was very thorough in going over the damage that needed to be fixed and was diligent in staying in touch with me and keeping me updated as to the status of the repairs throughout the process. He worked closely with my insurance company to get all of the necessary repairs taken care of. Upon completion, he went over all of the repairs with me and answered all of my questions. The body work looked awesome, and the paint blended perfectly. You couldn’t tell that it had ever been damaged. I would highly recommend Caliber Collision and their excellent staff for a professional, smooth and hassle-free experience.

Am
Review №59

DaLisha was amazing to work with and kept me informed of everything during the process.

Mi
Review №60

I had a great experience with caliber collision. Was a rather large repair and Brodie Peif and the team made it super easy for me. From insurance, estimate, rental car, and to repair they were really great to deal with and made it super easy for me. They truly earned a customer in my opinion!

Ke
Review №61

I had quite possibly the most positive experience I couldve had with the staff at Caliber Collision. I had to file two claims (one for hail, and one for rear body damage from a collision) which made the process a bit more complicated than normal with estimates, getting work done on my car and insurance and through the entire process, Kathy at the front desk and Brody were incredible to work with. They provided accurate and fair estimates for the vehicle and also were incredibly patient with me as I made some decisions regarding my vehicles damage. I would highly recommend this place to absolutely anyone looking to get their car worked on for damages. They truly were incredible.

Ha
Review №62

I have used Caliber several times for repairs now, and I am always impressed. They communicate consistently throughout the process, and always produce quality work. I would recommend Caliber to anyone who wants to make the car repair process as easy and stress-free as possible.

Er
Review №63

Brodie Peif was excellent to work with! He was so friendly on the phone getting us scheduled and then took care of me and my car for my appointment. The service and work was excellent! We saved more than $1,000 taking the car here instead of another place in town. The lobby was very clean as well. Amazing care and service from Caliber today. I would highly recommend them for your cars auto body needs. There is also plenty of parking out front of the building. I often feel at car care places I can never find a place to park my car when I drop it off, andhat is not the case at this location. Overall, very professional and excellent customer service. Thank you!

Mi
Review №64

Brodie was super helpful and efficient! Great customer service, they had me in and out of the shop in no time! I highly recommend taking your car here.

Na
Review №65

Great service and also great people. The repairs were done quickly and perfectly. I definitely recommend this place. They could get my car in immediately and other places had months waiting time. Thank you guys for an awesome experience!

st
Review №66

No complaints. Would highly recommend Caliber Collision.

Sa
Review №67

Very friendly and does great work favorite place of all time

St
Review №68

Hail damage occurred. They replaced the roof and hood of my vehicle. It looks like new once more.

Ka
Review №69

Great work, Kept informed at all times.

Br
Review №70

Great job

Sa
Review №71

Amazing job and very nice people. Highly recommend

Bo
Review №72

A great job on a deep scratch, that is completely gone.

Gr
Review №73

Highly recommend Caliber Collision! They quickly and professionally handled the repair of our F150 pickup in a couple weeks, when others said they needed months. Our truck looked perfect afterwards. They’ll be our “go to” body shop in the future!

bu
Review №74

No details

Ti
Review №75

We had a great experience here! Staff was very helpful and followed up with me throughout the process. Would definitely return!

An
Review №76

I called Caliber Collision this morning about my fender, I accidentally knocked back my fog light. They told me to bring my car in at anytime and they would check it out.I came in, didn’t wait long until a gentleman walked outside with me to look at the light. He said it could be fixed but he wanted to put the car on the lift to take a better look and make sure the rest of the bumper was fine. He fixed the bolts on the light and even tightened my bumper because it was loose. The fact that they got me in right away and did all this at no charge while being super polite was AWESOME! In the future if myself, family or friends have a issue with their car I’ll definitely send them to Caliber Collision.

Ta
Review №77

Great location and exceptional service. Very precessional employees who are friendly and willing to work with you to meet all your automotive needs.

An
Review №78

Disappointing. Made an appointment for a hail damage estimate for my insurance company, then scheduled for the service.They were NOT prepared and my car sat there for days before they even started on it. From the beginning they would not/could not give me idea of how long they needed my vehicle for repairs. It seems they had to wait for another company to come do another dentless repair estimate before they could begin service. I had all dentless repair from hail damage. The were only two small trim parts needing replaced. It took them two weeks and many calls before my vehicle was done. I found out the last day that something happened to my car while it was there for repairs. They had to order a part to fix the issue (this had nothing to do with the hail damage repairs, but the hazard light got turned on somehow during repairs and apparently wouldnt turn off. The communication was almost non-existent. Not a great experience and I would prefer to NOT go back if possible.

Review №79

Very Good experience overall.

ch
Review №80

Worst repair work ever... didnt fix items on my truck they knew were damaged and said they would fix.

De
Review №81

Great! Fast and efficient

Ch
Review №82

The staff is very helpful thankyou for making my car look new again!

Na
Review №83

Outstanding performance and work!! The staff is on point!

Ri
Review №84

Would not recommend. Poor quality and execution on their work. Manager does not care.

Ch
Review №85

Staff friendly and competent. Finished car earlier than expected.

Ke
Review №86

Great work, superb communication!

To
Review №87

Helpful and knowledgeable about insurance claims.

Pr
Review №88

A pleasant experience

Ri
Review №89

Great food, great service, and great friends.

le
Review №90

Body repair

Ar
Review №91

A+++

Tr
Review №92

Wow! The level of excellence and professionalism we had with Caliber Collision is none short of amazing! The dent on my vehicle was in a tricky spot and much deeper than initially expected. However, the tech team, Dustin and Jordan, were true to their word and when all said and done, repaired the dent with none other than perfection! Today you would never know there had even been an ugly dent. The tech team was fantastic and Jason was incredibly helpful and made the whole process a breeze! Thank you, Caliber Collision Team! I will definitely be recommending you to friends and family!

Information
6 Photos
92 Comments
4.3 Rating
  • Address:5486 N Garfield Ave, Loveland, CO 80538, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/loveland
  • Phone:+1 970-541-1502
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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