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Shauns Towing
4020 N Garfield Ave, Loveland, CO 80538, United States
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Shauns Towing
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Ta
Review №1

Called Shauns towing to help assist with moving a tiny home, last minute. They were able to accommodate a same day pick up and the driver Korey was outstanding. He updated me numerous times, and sent me photos after he delivered. Highly recommend! Thanks again!

Ch
Review №2

Very happy with the towing service. The driver was very courteous and friendly. Got my car safe to the repair shop.

Am
Review №3

Good service but took quite some time for do a simple job (replacing bolts on a cosmetic panel) ended up being 3 hours and $260. Didnt tell hourly rate until job was done.

To
Review №4

My motorcycle broke down on a hot summer day. I was stranded on the toad and called several tow companys. I am grateful for their prompt response, for the woman who works the phones and a special thanks to the driver! Cold Gatorade and great care of my bike

Wi
Review №5

Shaun’s Towing is a great company with reputable and professional drivers! Had a breakdown, and Nathan arrived extremely quickly and got us home with a smile. He was extremely professional and kind to talk to - I highly recommend Shaun’s Towing if you’re looking for a good experience!

Al
Review №6

Called them up to tow a motorcycle. Not only did the person who answered the phone not know if their company towed motorcycles, they never got back to me with whether they could or not. Winded up going with Kings and they got my bike home within the hour...

VI
Review №7

Fast pick up time, easy to deal with & reasonable Price. I will Definitely use them again, Highly recommended!

Ma
Review №8

Called them to have them pick up my vehicle. When they arrived they did not put the chains onto the vehicle properly and tore a 3-inch gash into my tires. Not sure how the tow truck driver didnt notice when the chain flew off and the tire when completely flat, but apparently he didnt. They dropped it off at the repair shop with a blown tire. When I called them to help to get the vehicle where I could get the tire repaired, they flatly refused and wanted to charge me again. I would not recommend this service, to anyone and it doesnt even seem like they know what they are doing.

Yo
Review №9

Nathan came within 30 minutes and helped me with my battery. He was really professional and kind. Thank you so much Nathan!!

El
Review №10

My car was in some difficult positioning against a curb, and right in front of another curb, in a full parking lot. It looked impossible, but they managed to get it on the truck and to the Firestone I directed them to in no time, for a fair price. The driver was pleasant and professional, and paying was easy. I would use them again, and recommend them to others.

Jo
Review №11

The service had great communication. They showed up when they said they would. They had the right stuff to help and the service was finished in a timely manner. Thank you. I will highly recommend this service!

M.
Review №12

Great help in a tough situation. Give the guy a raise. A pro with good communication and great service. Thanks.

As
Review №13

Sending my sincere thanks and appreciation to your service tech Nathan he literally came through with great timing and excellent communication! I have had trouble with my bmw for 6 months. It needs repair and I simply can not afford it. The battery is beyond dead and I couldn’t get into my car port at my home. There is a slight incline before reaching my parking spot. Thankfully Shauns Towing & recovery came through and Nathan took the extra time to explain my options and he had a positive attitude! I was panicking big time and freaking out because every attempt I had made to jump start the vehicle was unsuccessful. I had paid two different towing companies to try and park it. During Covid I experienced a lay off and dramatic income reduction. Each time the tow service techs would either say it was hopeless or just jump it for five minutes or so and give up. I had lost all hope and was desperate for help as the car had been tagged to be removed by loveland PD. ( Due to a nosey neighbor ) I had it parked behind my townhome on a private street. I am crying tears of joy because this is the last issue from a domestically violent divorce. I am so thankful I chose Shauns towing & repair! As a single mom I can’t explain how much relief I have knowing I had such a fair price for the jump! This was an awesome experience and within the time that Nathan assisted me another servicemen appeared with a flat bed ready to help! You are the best towing company period! I will continue to refer people your way.Thank you so much from the bottom of my heart!Kindly,Ashley

Tr
Review №14

I really cant say he was on time, because he was EARLY! Much better at 22°F than on time. He was courteous, professional and knew what he was doing.

Au
Review №15

This is the worst towing business I have ever had to deal with. They clearly don’t care about the person they are doing business with or the car. I was involved in an accident and the state patrol had them tow my totaled car. I called to see if I could come get my stuff out of the car; they failed to give the right address. I called them again- they gave me the correct address and I when I arrived they wouldn’t allow me to get my stuff saying the insurance company owed them money. Insurance is under husbands name (husband works out of town) now not allowed to get stuff because he has to say it’s okay with a notarized form (how very convenient). I feel like they don’t care and they are just trying to rake in as much money as they can. Lady in the trailer/office was very rude and when I told her my frustrations she looked at me like she could care less because it’s not her car and it’s not her problem. I would never recommend someone to use a business with heartless employees who work with customers who have been through stressful situations. I understand there are rules - but rules are more easily followed when people are at least nice about them or explain them before you go through the trouble of trying to just get your left over old stuff.

Al
Review №16

Was able to quickly help me out of a bind having issues with the death wobble on my Jeep. Very great communication. Called to let me know when he was finished with his previous two to let me know he was on the way, and included a link to see where he was and always have an up to date ETA. Shaun made a very tough situation for me a lot easier. And hes a great guy to boot 👍👍

Ma
Review №17

I used Shaun’s Towing’s roadside assistance due to being greeted with a flat tire when I went to leave for work this morning. Their technician, Asher (I think), was onsite super quick, put my spare on fast, and answered all my questions about my tires. Service was 10/10, I highly recommend them!

Ja
Review №18

I time and extremely helpful in getting my car to the dealership and taking car of the key drop off so I didn’t have to go there too. Great help all the way! Thanks!!!

An
Review №19

Eric gave me a call before he was to come over and then was on time and very professional. I had a fifth wheel camper pulled to a property and he handled everything and went over and above. I will definitely use Shauns Towing if need be in the future. Thank you!

Sa
Review №20

My friend’s car broke down on I25 around 8pm, in a work zone on a tight shoulder. We called many places for help, including emergency services. Shaun’s towing was responsive, and John contacted us personally to confirm our location. We then were able to get the car on the truck, tow, and start the process of fixing the car within 30min. I am amazed by the timely response, great service, and kindness of John and Shaun’s towing. We are thankful for Shaun and his team, and will be contacting them in the future for any needs! Thank you so much!!!

Ca
Review №21

Thank you Shaun’s for opening my vehicle safely and quickly!! You always come to the rescue ASAP and know what to do, no matter what it is. We are so fortunate to have you close by in the Valley. Thank you!!!

Da
Review №22

Shauns skillfully transported my bike back home after a crash. Great communicators. Did what they said. Couldnt ask for better service. Thanks guys...you rock!

Je
Review №23

Shauns Towing was super responsive, helpful and attentive to our needs when our vehicle was damaged in a hit and run incident. They were dispatched by AAA, and worked with the police and our group to resolve a difficult situation seamlessly. We are so very grateful for their proactive communication and professionalism!

Wa
Review №24

Awesome service! They were quick and professional! Even put the bike inside my garage so it was safe until I got home from work.

Ca
Review №25

Eric was very professional and polite. He got my car on to the bed of truck quickly, but with extreme care. I highly recommend them for all your towing needs.

Mi
Review №26

John was very prompt went out of his way to make sure I was ok. Gave me a back rub and a pep talk told me to get back out there.

Am
Review №27

5 stars because of Austin’s patience, kindness, and overall drive to help people. I was in a car accident on a road trip. He helped during a trying and scary time!

Te
Review №28

I scheduled a tow through my insurance (Geico) bc my alternator and the attached wiring failed (more like melted 😅) and I needed a tow out of a parking lot... Geico scheduled with Shauns and Michael came out. He was very helpful and professional.

Ca
Review №29

They were on time, friendly, reasonably priced. Very helpful. I have used them a few times and as always had a good experience

Ty
Review №30

Thomas was excellent! Helped me get my Harley Davidson that broke down way up mountain on a gravel road in the rain late on a Sunday afternoon. No problem. Thanks Thomas!!

Ni
Review №31

John was so professional and patient with us after our car caught on fire. He helped us get our personal items out of the car and then kindly loaded the car up and took it away. In a scary situation he was a comfort.

Do
Review №32

Zach came and helped tow my Subaru this evening and he was awesome. A very Good price to get my car towed across town. Thanks guys!

Je
Review №33

Shauns towing is the best! We have used them twice now. Eric was prompt and very professional both times he has come to save us. Thank you Eric!!

Se
Review №34

Zack, the driver for Shauns towing called to give me a heads up that he was 15 minutes out, and to confirm I was with the vehicle. He arrived 12 minutes later. Zack was friendly, informative, and very professional. He had the vehicle loaded quickly and safely, and to Westlake 66, our mechanic of 20 years, in a timely manner. I was very impressed with all aspects of Shauns towing services, particularly with Zacks professionalism and effective communication. I Truly appreciate their awareness and appreciation of other people schedules. I will be requesting Shauns towing again the next time We are needing this type of service.

Mi
Review №35

The staff could not have been friendlier and our vehicle was towed quickly - we’ll definitely use Shauns again- highly recommended!

Ro
Review №36

The technician was very professional. Very nice guy did not have me waiting long did his job fast and efficient.

do
Review №37

Shaun got my car out of a real wonky spot!!On time...Cool guy and knows his business!!Highly recommended!!!

Kr
Review №38

Very personable. Ron and his wife were VERY careful loading, transporting and unloading my motorcycle. Even helped me push it up my driveway.Ron understands and respects that motorcycle owners are particularly picky about the handling of their bikes. He was exceptionally cautious about every step...motorcycles are more difficult to load/unload than cars.

Je
Review №39

My son was locked out of his vehicle in a very remote area. The support person persisted and located him. My son and I are very grateful for his help!

LU
Review №40

Prompt response. Great customer service by the call taker and driver. Took good care of my vehicle. Great rates to top off all that!! Will definitely call them again when needed.

Be
Review №41

If I were to ever need another tow, these guys would absolutely be my first choice. The dispatcher, Julie, was so kind and super helpful—gave me all the information I needed (and some I didn’t even think to ask). As promised, the driver, Kenny, called when he had my car loaded up and was headed to drop it off at the shop. He was very kind & courteous, reassuring me that when he dropped off my car, he would be putting the keys in the early-bird drop box with my information on the envelope & that I had nothing to worry about—I don’t doubt that one bit.These folks have customer service down to a “T” and have great rates too!Thank you, Julie and Kenny, for your help and ALL your kindness—you made all the difference tonight!

Po
Review №42

Ive called them for a couple years now. Always helpful, AAA covers them.peofessional guys that take care of not damaging your vehicle. Office always helps, offered suripns even when couldnt tow for me. Awesome.. The only ones to call.

Mi
Review №43

Our in local dedicated tow company, quick to respond, affordable and took great care with our truck.

Ma
Review №44

Just watched one of these guys nearly side swipe a car, lay on his horn, and flip three cars off as he drove past. Incredibly rude... All in a race, in snow and ice, just to try to get a tow from an accident scene. Maybe theyre in the business of causing them, in order to get more business!?

Au
Review №45

The driver was great, quick and considering my truck broke down the whole experience was pretty great.

Su
Review №46

Very professional. I was so impressed as they were in contact so I knew wher they were, when they headed my way and when they arrived. Shaun was kind, considerate and helpful. I highly recommend their superior service.

G
Review №47

Driver was prompt and pleasant at 2am tow on rural road. He delivered vehicle to requested auto shop with no hassles. We were very happy with service when all we wanted to do was go to sleep.

Ta
Review №48

We were in a remote area and the driver was not provided with a good location for us. The driver was able to locate us without having to call. Was able to pull our vehicle out without causing damage.

Kr
Review №49

Great service with very fair pricing! And then my lil one wanted me to buy a big tow truck because it was soo cool! Haha ! Thanks a bunch!

Ni
Review №50

Ive hired a lot of tow trucks over the last 30 years. This has been one of the easiest schedule trips I have made in the last decade. Thank you for the quality service. I will hire you again.I used them a second time in a tense situation between blizzards. Theyre a quality team you can trust. Use them.

Ju
Review №51

Called me twice to let me know when to expect himArrived within the window he gave me . Expressed concern for my situation and had everything taken care of quickly . Very nice and professional

Ri
Review №52

I was so impressed with their customer service and over-all support! Customer service was there for me at 1AM and walked me through my cheapest options!!My driver was perfesional, patient (while I found a location to take it to) and showed he knew his stuff loading/unloading by making sure no further damage was done to my vehicle. “Honesty, Integrity, and “blessing”” is all I can say.. 👍

Je
Review №53

Customer service desk and driver both very courteous. Service was prompt and professional. My car was taken care of very well. Will definitely call again!

Ch
Review №54

Robbie at Shauns went above and beyond! He is a fan of cars and was able to help me avoid having my car towed! I highly recommend Shauns Towing - they put the service in customer service! Thank you Robbie and Shauns!

Ka
Review №55

Their driver, Kenneth, was prompt and courteous. He even called me to tell me he was running behind, and was very honest! My car was towed and arrived promptly to its destination.

Ho
Review №56

What do use them for a tow or work again for them hit and mess with the actual tow operators though

Ak
Review №57

Very skilled driver, fast and friendly service. Will be calling Shauns towing in the future! Thank you so much for being available early morning.

Be
Review №58

I highly recommend Shauns towing! I had a rental car breakdown on a Sunday evening of Memorial weekend and had issues with the rental car company emergency service and getting a tow truck. Howard, from Shauns Towing, just happened to stop in the gas station along the interstate where we were and ended up helping me deal with AAA that the emergency service through the rental car company had called. He would not leave until the issue was solved (even though he didnt have to stay and could have left us) and it took hours! He was so patient, friendly, helpful and professional that he made the whole ordeal bearable. I sincerely want to thank Howard for helping my mom and I when we needed help!

Al
Review №59

Zach was courteous and professional. Called when he was dispatched and provided an ETA. Listened to what the problem was before starting to work, and communicated throughout the entire experience. Highly recommend.

Sh
Review №60

Very satisfied, immediate service. Driver Jackie was very pleasant and observant of her work. Thank you for the services today

Al
Review №61

They came out quick, hooked my diesel up and dropped off at Engles real quick. Really friendly and professional.

Ho
Review №62

I was connected to Shaun’s from the Geico roadside assistance app, and within 30 minutes, Eric from this service was at my apartment to change my flat tire. He was so quick and got here almost 30 minutes before the expected time. (Not to mention this was after midnight). He told me to go inside and stay warm while he changed my tire for me. He put the flat one and neatly placed the tools in my trunk and was off. I am so impressed with the quickness and kindness of Eric and this service. Give him a raise! Thank you!

De
Review №63

My tow truck operator was experienced, polite, and despite being busy ensured that I was updated via gps location. I enjoyed that they used a flat rate for this tow and I would recommend you use Shauns towing if you are in a bind

Mi
Review №64

They were amazing. Got stuck in a snow bank and had to het towed. They got to me faster than AAA quoted me. The guy was Aspen very nice and kind and was very helpful

Ki
Review №65

Great communication, driver was friendly and got me on my way quickly! I would definitely use them again, highly recommended!

Je
Review №66

Great experience! Friendly, quick and professional.

Ba
Review №67

My truck broke down in Fort Collins and my insurance sent Shauns to tow it to my mechanic. The dispatcher was very courteous and professional as was Kenny, the driver who arrived ahead of schedule. Ill absolutely use Shauns Towing and Recovery next time for sure!

Ja
Review №68

I needed a flat bed to get my broken down car out of my work parking lot. The driver was very nice and attentive. My vehicle was in a bad spot, low to the ground and very little room for the driver to retrieve but the employee did a remarkable job! I was very pleased and impressed with his work at a low price. I will be using you again in the future but I hope I wont need it. Thank you so much!

Me
Review №69

Fast and friendly service even during these crazy covid times. I appreciate your help!

Gr
Review №70

Drivers were fast and efficient! Took them no time to have me where I needed to be. Also will help you with locked keys! Would highly recommend!

Br
Review №71

They were amazing. My driver Howard was super kind and understanding. Got me to my destination safe and sound.

De
Review №72

Ron was a nice guy and very prompt and got very good service my 1st time dealing with them, prices were not to bad either, thanks guys!!!!😁

Li
Review №73

Great roadside service with Shauns Towing thru AAA.The response time was fast, communications were timely and professional.I recommend Shauns Towing.Thank you for helping me out with a very tired, but jumpable, car battery!

Ka
Review №74

After being the only company to answer their phones at 3:30am, the driver that came was phenomenal! Matt got my friends car out of the ditch very quickly and with no damage. He was very personable and was happy to explain the process to me as he went. Matt is a great guy, and Shauns Towing is lucky to have him!

Ka
Review №75

They set up a time to pick up my truck. I asked for a 2 hour window starting earlier. They showed up bright and early. Eric was very friendly and professional and towed my truck to my favorite mechanic. I highly recommend them

Ca
Review №76

They were referred by AAA and got there before the expected time to change my tire and put my spare on for me. I got to a tire place safely. Was so thankful for their promptness and speed of service.

Be
Review №77

I’m terrible with names and have already forgotten the name of the woman who towed my car, but she was awesome. I drive a Smart car and she was very careful to handle it with care, when loading her onto the flatbed.

Al
Review №78

Zack was an awesome dude that took great care of my classic car. He made sure my bumper didnt touch anything.

J
Review №79

Excellent services the driver was amazing he gets a A+

Ka
Review №80

Fast, friendly service! The owner helped us as well! I appreciate the great customer service. I will call them every time!

Ri
Review №81

Snow storm!! Prompt service. Driver could not have been nicer. If youre in a jam definitely call Shauns Towing!!!!!!!!

Fr
Review №82

James was great at communicating with me prior to arriving AND quickly changing my tire. Super customer service. He was my superhero today!

Br
Review №83

My dealership messed up my car and I ended up running out of gas on I-25. Within minutes, John from Shauns towing pulled up and helped me out. He was quick, friendly, and really saved my day.

Ja
Review №84

My disabled vehicle was in downtown Loveland. Zach felt that it was not advisable to pick up the vehicle during the busy part of the day because it was not easily assessible and he would have created traffic issues in the area. He waited until evening when he could pick it up without blocking traffic and impacting businesses in the area. In my opinion, he went above and beyond to accomodate me while being conscientious of businesses and travelers in the area.

A
Review №85

Helped me get my project car home quick and easy thank you so much for your time!

Br
Review №86

This towing company needs to be recognized by the BBB for its friendly staff and short wait time. Very professional towards military, I thank you for also getting me to Fort Collins to get my pets home safe as well!I absolutely recommend this service to everyone who needs a wrecker.

Er
Review №87

Great tow driver who helped me out in a bind- on Christmas too!

Sh
Review №88

These guys are great, it was 10 degrees out and they were there fast and friendly.

Sc
Review №89

Towed my car and price was reasonable.

Ma
Review №90

Kenny was awesome helping me on a holiday weekend. Quick, courteous & friendly

Ja
Review №91

Friendly, professional and competent workers, but it took about 3 hrs after my AAA call for them to arrive.

Ka
Review №92

Great driver. Fabulous service. On time and efficient.

Kr
Review №93

Wonderful communication and excellent service!

Ra
Review №94

The driver helping me handled himself very well! He was polite, caring, and quick! Hopefully I wont need another tow, but if I do Im calling them again. Thank you Shauns towing!

Me
Review №95

Mike from Shauns Towing was very helpful and knowledgeable. Quick Service as well.

Ro
Review №96

Shauns towing was prompt to provide the service requested and in a timely manner

Ka
Review №97

Quick response time, handled my car with the most care, and affordable. James seriously saved the day!

Me
Review №98

Ed went out of his way to help my Mom today ♡ I am so greatful for his service. Communication and timing were on point, if you need help these guys are the best!!

Ka
Review №99

Amazing experience! they didnt even end up towing my car but the driver tried helping me find it! I tipped him and was glad for the hospitality!

Ly
Review №100

2nd time. Both outstanding service. Thank you, Shauns Towing NoCO.

Information
33 Photos
100 Comments
4.7 Rating
  • Address:4020 N Garfield Ave, Loveland, CO 80538, United States
  • Site:http://shaunstowingnoco.com/
  • Phone:+1 970-987-0562
Categories
  • Auto body shop
  • Towing service
  • Auto wrecker
  • Mechanic
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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