user
Terry Pate Home Sales
1848 US-74 ALT, Lumberton, NC 28360, United States
Appearance
Terry Pate Home Sales

Comments
Sa
Review №1

Best prices yes, customer service yes until they get the down payment. I waited 52 days to get into my new home. Some was my county and the rest was not. Finally getting into my new home, my hot water heater dont work and there are things that started falling off the first week. 4 weeks ( Monday will be 5) and I still dont have hot water. Ive called the office and was told to send my sales person an email. Guess what? Ive done all of that way before I called the office several times and only got 2 responses. I guess its true what they say, you get what you pay for. Cause once they get their cut, you mind as well forget all about them checking up on you or coming back to fix anything else.

Do
Review №2

My husband and I had been to several places looking for a home when we came to Terry Pate homes sales and walked into a home on their lot and we knew that was it. They were great on getting us the house we wanted and how we wanted it with making a few changes. We are just about finished up and our house is beautiful everything has been done perfectly! Thank you Lakisha and the Terry Pate team for all your hard work.

Ke
Review №3

I was very excited about getting my house. We had went everywhere. Terry Pate was the last place they went. They gave me an excellent deal on the house. Everything went downhill from there. Whoever transports his homes needs their license taken...they tore down a light pole and a meter off someones house while delivering my home. Then they set up my house sideways. They lined it up with some stakes we had in the ground (Which were sideways and meant for sand delivery). I am not sure why they thought someone would want a house that sits sideways. Anyway, Pate told me I had to pay $300 for them to straighten my house. All while Duke Energy is there taking pictures of the transport trucks and the people who have no electricity are fussing at me. Once the trim out, set up, A/C, plumbing had been finished, Pate wanted the rest of his money. There was a whole list of things still wrong with the house, but he kept saying that it was a Factory issue and that Clayton (Those who built my house) would have to come out and fix it. So, I have been moved in for a few weeks and still sitting on a toilet that is leaning and sideways. If you buy from him, make sure you have all the details of what he needs to do before you pay him in the contract. I am sure it will be another few weeks before Clayton comes out. So much more I could say, but long story short, buyer beware. They have beautiful homes, but everything is about a dollar, whether the home is to your satisfaction or not. I wish this would have been a better experience for me but...it is what it is.

Ch
Review №4

Thanks to Lakeshia and the terry page team I was extremely happy with my purchase. I would highly recommend anybody to come see terry pate home sales. They will give you the best price.

Ch
Review №5

My mom’s home still isn’t finished and she has been living here since November 2020. They (Jacquell, Terry, and the other staff) have been giving her the run around since before September when she was initially supposed to be in her home, and they’re still giving her the run around, so she will now be suing them.

Jo
Review №6

My family had a great home buying experience with Terry Pate with the help of Lakisha Locklear! Great pricing and communication throughout the process.

Pa
Review №7

These guys are great. Amanda was polite and prompt to getting things done. I was in my house about a month after picking it out. I highly recommend Terry Pates Homes if your trying to start building for yourself.

Ma
Review №8

Austin, Mike & Ms. Diane were all very helpful in helping with the purchase of my new home. The building & delivery process takes a long time. Waiting patiently. THANKS YOU GUYS

Br
Review №9

I went to 3 other mobile home dealers and visited two different counties, trying to get financed for a home and Terry Pate Home Sales was the only company that delivered on their promises. Amanda Marshburn is a complete blessing and walked us through the entire process. If we had questions, she was only a phone call away. She was even there when we closed on our home and will forever be considered family. This company is amazing and I wouldn’t ever consider buying from anywhere else.-Richardson’s ❤️

Cr
Review №10

Great Place too shop for your home. The staff are extremely helpful and friendly. I give you guys a five Stars 🌟🌟🌟🌟🌟

Be
Review №11

We bought our daughters mobile home with Terry Pate Home Sales and Amanda Marshburn was our salesperson.Terry Pates Home Sales was $5,000-$10,000 LOWER for the exact same model at 2 or 3 other home dealers we checked into.Amanda took care of everything we needed done before the sale, answered all our after sales questions and has made sure we are happy after our buy.

Je
Review №12

We experienced good service during the home shopping process, up until the signing of paperwork. After things started getting close to signing and pretty much locked in, the communication and responses about any issues and really anything that we inquired about were almost non existent. At one point in time were were actually having to use a step ladder to enter and exit the new home for almost 2 weeks, mainly due to another communication breakdown.No, Im not the home buyer but I am the girlfriend of the home buyer...and yes employees were contacted but normally wouldnt have any response or reply and if they did respond you could not count or depend on what was said. Mike was the most helpful person that we came in contact with after the fact of signed paperwork and that is who we contacted after numerous issues went unresolved and several are still unresolved.Note to future customers, plan on possibly making several trips to the business office if you want to reach anyone or get answers for anything. Be sure EVERYTHING is clarified during paperwork process, get any side notes initialed and witnessed...do NOT take anyones word no matter how helpful and caring they may seem to be. I would never purchase from here nor recommend any of my family or friends to. I can only hope some of our bad experiences have been learning tools to put better practices in place. If you do use this group I think I would record any and all conversations and get everything in writing and witnessed.I do not enjoy giving bad reviews and I dont think I really ever have, but I felt the need that people need to be aware of some of the poor service that we have experienced.On a side note the manufacturer, the lender, and legal advisors have been contacted and made aware of several issues and are currently reviewing the matter(s).Sincerely and Regretfully,A disappointed buyer

Am
Review №13

Great prices. Wonderful staff. Worth the drive to check out their beautiful inventory. Amanda Marshburn can save you money on your new home.

Em
Review №14

No one never came out to finish the repairs in our home. Messaged Amanda who was our salesperson and she told me the supplies needed to be ordered and it will be the end of the week. Then was told another time it would be the middle of the next week. My husband called Terry Pate and he told him he would contact our salesperson and then she called my husband but no one has still came out. Kept trying to get a response from her and she would never message me back. Finally had to call Fleetwood ourselves to get someone to come out and finish the house. Won’t be doing business with them again

Ro
Review №15

Very efficient, kept all their promises, I am very satisfied and thrilled with my new home and my overall experience at Terry Pates!

Me
Review №16

Worst experience ever buying my first new home with them

An
Review №17

Went to ask questions about home, male was on his phone when I walked in And then we went out to look at home he was on his phone the whole time playing video games When I asked a question he did not bother to look off his phone not the first time this happens to me in this place the attitude and no care for people would not recommend.

sa
Review №18

Miss Amanda didn’t stop until she got us the house we wanted for my price we wanted . Truly a great place to purchase a new home from ! Made our first time buying a very special time for me and my husband . So if your looking for a new home go in and see miss Amanda Marshburn.

AB
Review №19

Had a great experience with Amanda at Terry Pates she help me out a lot when I had questions about my house or needed something check out she had there guys on it ! Once again Great Experience!

Ca
Review №20

Great service and they really take the time to help you in anyway they can .. I’m very pleased to be working with them on a new home for my Family..

De
Review №21

Really appreciated Amanda Marshburn for being so patient and caring! Just a long wait on getting the homes built but still great customer service.

Na
Review №22

I Purchased a new home and I absolutely love it Amanda is an amazing person she helped me every step of the way

Ma
Review №23

Good people who will do thier best to get you into a new home.

jo
Review №24

This place sucks dont buy from here

Tr
Review №25

Lakeisha Locklear is Awesome she will fight for you and is involved with ur sale from beginning to the end THANKS FROM THE TABATHA WHITE AND JANICE OXENDINE

Ra
Review №26

Absolutely love this place an the workers are so great very patient with there customers an always making sure youre satisfied

Wi
Review №27

They were absolutely disrespectful to my wife. They talked to her like she was a nobody when she went up there she even tried to tell Terry what was going on and he brushed her off as well. I will never try to do business with them again.

Na
Review №28

They are so helpful great place !! You won’t regret it

In
Review №29

I completely enjoyed my home buying process. Our rep was Jaywan. He was always there to quide us and answer any questions we had. He treated us like family. I highly recommend Terry Pate Home sales!!Rebecca Crawford

lo
Review №30

Lakisha locklear is the best!! She help me when the rest didn’t

je
Review №31

I had been to every mobile home dealer within 50 miles of terry pate home sales, and was given the same excuse “sir there is nothing we can do to get your financed. Well I’m here to tell you that the team at terry pate home sales made it happen for me and my family! Y’all stop by and see Mrs. Amanda I’m tellin you she can work some magic and make it happen!

Sa
Review №32

Best sales person ever and very friendly!!!

Po
Review №33

They do not care on what the customer wants and they are cheap about certain things and they take the easy way out to get over on the customers they are all talk no action would not recommend anyone to buy anything here nice homes but sorry service

Hu
Review №34

Great place very helpful. They worked hard getting everything together.

su
Review №35

I seen it on Facebook and if I need a place to stay I may look you up

Li
Review №36

Do not repair mobile homes all talk no action

Aw
Review №37

It was horrible because when you call them they dont call back also when you text they dont text back and you cant have dogs also all he wants is money that is why he is horrible

Te
Review №38

I dont like the way business is done here u call & leave messages & u never get a call back

Na
Review №39

I would NOT Recommend Terry Pate Homes Ever Again...They were great at first when we bought our house originally almost a year ago...now they No Longer Employee the Only Person that went out there way to Help Us Mr.Bill...they now have a Very Arrogant person Mr. Davis that does not want to listen or help people...I dont even give them a full 1 star rating...Very Disappointed Beyonds All Means!!!

Information
96 Photos
39 Comments
3.8 Rating
  • Address:1848 US-74 ALT, Lumberton, NC 28360, United States
  • Site:http://terrypatehomesale.com/
  • Phone:+1 910-738-9594
Categories
  • Hardware store
  • Appliance store
  • Building society
  • Mobile home dealer
  • Manufacturer
  • Modular home builder
Working hours
  • Monday:9AM–6AM
  • Tuesday:9AM–6AM
  • Wednesday:9AM–6AM
  • Thursday:9AM–6AM
  • Friday:10AM–5AM
  • Saturday:Closed
  • Sunday:9AM–6AM
Similar organizations