Staff very helpful. John did great job answering questions and taking care of new membership.
It wasnt good, when I called (2x) to complain about a battery I previously purchased that stopped working I was on hold sooooo long 17mins I had to hang up. The call never went through...bad service. Ill try again this week..God willing. oh it also takes awhile for roadside service to come. Thats why I cancelled my membership. All I want is a refund for the battery that I bought.
AAA noteworthy experience the holiday weekend in July. I called AAA and the company they called never called or showed up to give me a battery jump. I was 3 hours getting to work. I called a outside company to assist me with the battery jump. When I got AAA on the next occasion the guy told me the battery sold by a company serving AAA was no good. I want my my money back for the battery. When I was late for 3 hours I got changed at my job. I left a message for someone in charge to contact me, oh well they didnt respond
We went to get information about Marietta Ohio and Hershey PA. Then Niagara Falls NY. Very helpful gave everything we needed. Great Experience
Great place if you want to book a trip, buy car insurance or you need AAA in case you car break down. They have luggage and everything you need for a great getaway.
Nice space with no crowd at all
Professional; courteous staff sent a tow truck out within 10 min of my request
Great service fast pace
Teresa gave me insight and valuable information for my upcoming trip. A pleasure to work with the staff here.
Very friendly! I was able to get what I needed quickly!
Love that place for vacations prep
Antonina was very pleasant and helpful
This location no longer offers foreign currency. They are offering most other services however.
Seemed easy...
The staff I met with were extremely helpful and friendly and I was in and out in no time.
Was in a very bad traffic spot they said 15 minutes and they meant it thank you AAA
Good customer service
AAA answered OUR PRAYERS WE STUDDED WHY OUR BATTERY LIFE WAS OUT SO SOON. THEY TOOK CARE OF THE PROBLEM IMMEDIATELY!!! GREAT JOB!!!!🥰😊😍🥰😊🤨🤨🤨🥰
Been a member for a while fast service
Trip plan Was great
Lynn and grace get it done
Lyndhurst offices people are far and away the most helpful, responsive and gracious of all AAA office staffs!!! Now that weve found them, we happily drive an extra 20 minutes to handle our travel arrangements here.
Helpful place to go for maps and vacation planning. However you might have to wait awhile to have an agent work with you. I had to wait almost 30 mins before I was seen.
Ive been a member of AAA for a very long time its been great for roadside assistance. Went in recently for help in booking a rental car in Kyoto Japan. The first time I went they made the reservation at the rental office I needed it to be at (I thought) so I thought everything was fine. Later on I realized I never got a reservation number so I went back to get one. Fortunately I did this because it turned out the resurvation was not at the office I needed it to be at it was five miles away from where I was staying. So I tried to get it back at the office I needed it and they said it could not be there because it was not an Avis office it had to be at the Avis office five miles away which was no help at all. I kept the resurvation and went home and ended up making a new resurvation on my own at the office it needed to be at next to the hotel I was staying at so I cancelled the AAA resurvation. Guess what when I got to Kyoto and went to pick up my car at the rental office it had a big sign in the window saying Avis rental cars.
I have been a member of AAA for years and this location gave me great service all around. I used the travel center for my vacation planning and they did a great job helping me out and it is always free for members.
Good place for maps and travel guides.
Agent was very helpful. Answered a lot of questions and was very knowledgable. It can be a long wait for an agent. Wish you could make an appointment.
Grace and Lynn are so knowledgeable. Great customer service .. they really care.
My agent Loretta is so nice
Easy and stress free ! Have some patience and you will save money and hopefully AAA Members Select will not follow other Ins Companies and increase you yearly ! So far so good ! Jim in the Lyndhurst office was great !
The best purchase you ever made
The Visa Travel Card is worth getting for international travel.
Grace Wittenmyer is terrible. She will not call us back! stay away from her if you are smart!!
Very nice
Always great service
Customer service was great
They left me stranded for 4 hours but I must say thank you Josh
Call me old fashioned but i love a trip tick
Very friendly and took care of all my questions and help needs.
Didnt wait long and answered all or questions.
Excellent customer help
Bad service. Nobody offers to help. I just wanted to buy a roadmap and they couldnt be bothered to get off the phone.
Take care of businesses
Good place for maps, pricey variety of accessory bags, and (also rather pricey) luggage pieces
Great, efficient, pleasant service! Thank you!
Very pleasant, helpful and informative.
If battery is not working and you have tried to fix it, and it is in warranty, please replace it right away. Don’t give me false result and waste my time and money.
Fast customer service.
Personable employees
Was rushed out and it seems WAS does not have the trip planning resources I thought they did.
Horror services
Professional staff