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West Lynn Auto Service
87 Bennett St, Lynn, MA 01905, United States
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West Lynn Auto Service
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Je
Review №1

Went there the same day and within an hour both my rear brakes were fixed. Harry is awesome! Showed me exactly what he was going to do before he did it. His explanation was thorough, and his professionalism was amazing. Definitely would recommend to anyone who’s looking for great customer service, quality work, and an overall fantastic experience. Definitely will be coming back here again.

Ca
Review №2

Awesome service!! The owners are always extremely helpful whenever I have any issues with my car. Also very fast service for stickers. I wouldn’t go anywhere else !!! Thank you again for all your help

Do
Review №3

Had something unknow break in my suspension. These guys saw me same day with no notice and charged me a very fair price ($100), they even stayed late to get it done. I’m very appreciative and plan to come back.

Th
Review №4

Wouldn’t recommend any other place! The guys here are so professional, efficient, and timely. 👌

Go
Review №5

I came here after an accident on the Lynn way and they took very good care of me at a time when my husband left my son and I abandoned with no vehicle they called and had a rental added to the insurance so that I wouldn’t have to walk in the winter with my son they were amazing thanks guys

Ly
Review №6

Great service. Scott is the best! Highly recommended.

An
Review №7

A great shop that I actually trust sending my truck to. Always thorough, and done right. Thank God for good mechanics!!

ya
Review №8

I’m very impressed with how he fixed my muffler I recommend anyone To go there, good people too

Am
Review №9

We moved to Lynn 2 years ago and I was worried when I finally needed a mechanic. I have gone to these guys for my inspection and they were always timely and friendly. Took a chance and dropped my car off thinking I needed brakes and I also thought my antifreeze was leaking. They called and told me nothing was wrong and I was all set. Did not charge me anything and told me to come back when something was actually wrong 😂. They EASILY could have convinced me I needed work done since I dont know jack about cars. It’s nice to find an honest mechanic and I won’t be taking my car anywhere else.

ca
Review №10

Service ok but they did not accept to do the inspection on my motorcycle because it makes a lot of noise. my exhaust is original but it is 1300cc obvious that it makes more noise

Ke
Review №11

Looking for a great mechanicFair and Honest.This is the only place I bring my vehicle.

Mi
Review №12

Excellent service, very reliable, they only fix what is necessary and inform before about unexpected findings. The best I experienced.

Ed
Review №13

Great group of people there.Friendly customer oriented. Always polite and nice...

Aa
Review №14

Great auto shop with great people! Twice they could have failed my cars inspection and I would have been out $70. Instead they gave me the chance to fix the issues and then pass my car once the issues were resolved. Highly recommend them to anyone

Da
Review №15

They never met a car/truck they couldnt fix!

An
Review №16

They were very helpful. Wonderful experience no hassle, will definitely return.

Da
Review №17

Scott and Harry are great mechanics. They are reasonable and helpful and care about you and your car 🚗. I recommend going here.

Ch
Review №18

Freindly, great staff. Knowledgeable, Honest

Ed
Review №19

They are very good there they know what there doing

Ce
Review №20

We came to get a pre-inspection on a car we were thinking of purchasing. Called the shop they were available right away & got us in & out quickly. He let us know the car wasn’t in the best shape and even gave advice as to where we should look. He saved us some good money! Highly recommend! We will be back

Jo
Review №21

Love this place, always great work and always fair price. They will let you know if it you really need something fixed or not. Not trying sell your something.

Ma
Review №22

Seriously this place is great. I was looking to buy a used car in Lynn and based off google reviews I called this place and they said they absolutely could take a look at the car the day I needed. My boyfriend ended up going to Lynn to put a deposit on the car and decided to call these guys up to see if he could take it in then, they said yes at like 4pm on a Friday last minute! The seller ended up going with him and was being super pushy and the mechanic drove the car, asked questions, looked in the hood and ran diagnostics. The seller was very insistent all was well and the mechanic here asked to speak to my BF alone and gave him the honest run down and I really appreciate that especially since he said he recognized the seller. Also the price was like half of what I have been paying other folks to check out used cars for me. Thanks so much!!!

Jo
Review №23

Quick in and out for a car inspection since I was recently given a car. I called and was able to come in same day, wait maybe 15 minutes and be out in a flash. Very friendly, prompt service! Will def bring the car back if I need anything else.

Pe
Review №24

These technicians here do honest and awesome work. Whenever my cars need repair. This is the shop I go to.

Ho
Review №25

First of all, this was the most pleased I’ve ever been after leaving a mechanic. Being a young girl and not knowing much about cars, I’m always a bit worried. However, these guys went above and beyond for me. Unknown to me what the issue was, (which they showed me, and was extremely dangerous) these guys figured it out and even squeezed me in to their extremely busy day just to ensure I can safely drive my car.Even going as far as fixing up some issues with no charge and without my asking ! Good price, great, honest, Hardworking people. My car feels and sounds brand new and I couldn’t be happier. Deffinitley will be coming back !

La
Review №26

Scott was awesome. He was honest and did everything he could to fix the A/C in my car. He diagnosed it and kept it all day to see if he could get it to blow cold. He, regretfully, couldn’t fix it but did recommend where I should bring it to get it fixed and he didn’t charge me a dime! He even hooked it up to a computer and still never charged me because he couldn’t help. He actually felt bad that he couldn’t fix it and that isn’t something you see in a mechanic very often. He was so nice. I will absolutely bring my car back next time I have a problem.

Ph
Review №27

I usually avoid auto shop. However my experience at West Lynn Auto, was better than I expected. Upfront with cost and what might be the problem is, and took the time to explain the possible problem with the vehicle. I was in and out less than and hour for my a A/C diagnosis.Harry was great and figured out the problem and got my A/C running again. Its now ice cold better than before.I will definitely come back to him for any other vehicle problem. Honest and respectful.Thank You.

Li
Review №28

Everyone was super nice and helpful! The people here are very knowledgeable and informative. Thank you for all your great tips and for checking my car. I’d love to come back!

Ma
Review №29

Went to a local dealership to look at cars this past Friday. First time car buyer here. I was interested in buying a 2011 Infiniti G25. The salesman assured me that the car was a 10 and that there was nothing wrong with it. To be safe with a recommendation from a friend I had the car checked out at West Lynn Auto to make sure it truly met those expectations. Harry test drove the car for me and quickly noticed a few things were off. He then put the car on his lift for me to get a deeper look. He noticed the car needed more than a few repairs and suggested I take a look at a different car. He even showed me a few different options in the area. He told me not to take the car for more than market value. The whole process was quick, efficient and informative. So thankful for Harrys help!

Dr
Review №30

Any Automotive Issues, This Is The Place To SOLVE THEM!

ll
Review №31

Needed an oil change today & Harry noticed my two front tires were dangerously low on tread. He referred me to a tire place across the street and got a great price on two new tires for my Avalon. Harry and Scottie are the best they genuinely care about their customers safety its not all about the $.

J
Review №32

Scott, Harry and other gentlemen that work there are honest, ethical and pleasant to deal with. Ive been comming here for many years and they remain consistent. Couldnt find a nicer group! Best to you folks!

Ti
Review №33

Honest trustworthy reliable are words I would use to describe West Lynn Auto and its employees

co
Review №34

I called on a Saturday to inquire about getting a sticker I realize I called at 20 minutes before 12:00 and the manager clearly stated we close at 12:00, I said I can be there in 5 minutes and I was. Upon my arrival a man claiming to be that manager stated to me sorry, we arent taking anymore cars today . He should have stated to me on the phone that he had no intention of honoring his 12:00 deadline .... needless to say I drive to Swampscott Citgo on paradise rd .... and I am greeted with excellent customer service . And receive a sticker In 10 minutes .... so to the manager of Gibbs I hope the 10 minutes it would have taken for you to treat a customer well and possible get repeat business was worth the loss to you ... as well as the fact that I will tell everyone to go to Citgo for all their needs

Do
Review №35

I was driving on my way home from work this morning and suddenly my car started bucking and the check engine light on my Lincoln MKX started blinking. Ive been STRUGGLING to find an HONEST, NO BULL mechanic that isnt trying to upsell me everything that my car DOESNT need and THANKFULLY Ive found that place in West Lynn Auto Service. Scott and his brother got my car going and buck up to par in a few short hours and it didnt cost me an arm and a leg. Scott the owner has been doing buisness here for 43 years. He was polite and understanding and my experience was awesome. I WILL BE going to West Lynn Auto Service from here on out!!!

Jo
Review №36

This guy is amazing, honest trust worthy mechanic! If I could give 10 stars I would! Highly recommend!

Re
Review №37

Left my 12-year old Subaru which has multiple lights going on (check engine, cruise, etc.) and shaking badly in the shop for 1 day. Picked it up first thing next morning and it runs smoothly with no lights on :-). Scott is the best, he knows what hes doing and super nice as well. Very reasonable price too. Highly recommended!

Ma
Review №38

I called them because my check engine light came on, i went to the shop and they helped with my issue, they are all professional. Highly recommended they are honest people .

Su
Review №39

Great Service ....friendly people

Ky
Review №40

Top notch, quick, and professional. Will absolutely be making this my go-to shop from now on.

Se
Review №41

I love harry George theyre good mechanics I have been going here for yrs .I will recommend this place to everyoneThey fo excellent job hereAlways will give them my businessThis place is always clean love this shop

Gi
Review №42

He was a total racist. Just because i wasn’t white, he failed my inspection for no reason. He said my lights wouldn’t work properly and failed. When i tried to talk he underestimated me and the way he talked and looked at me was totally racist, i could feel it. I took my to a different inspection guy after that and my car passed with no problem at all. So he was lying and he took my money for nothing. Also he wasted my time and got to my nerves. Not professional, not ethical and not humane what he did to me.

DJ
Review №43

All I can say is the service was fast and reliable I dropped my car off in the morning, it was done by the afternoon, very professional establishment

Ka
Review №44

This is the only place I will go for any mechanical work. They are honest and reliable. Two rare qualities to find these days their work is impressive!

AN
Review №45

West Lynn Auto Service deserves a 5 star rating for their excellent repair service as well as for their courteous and helpful customer service. Scott diagnosed and repaired several safety and emissions problems with my 2005 VW Beetle that prior shops had not diagnosed and fixed correctly. With Scotts repairs, I passed inspection and got a sticker. His costs were very reasonable, matched his estimates, and all work was done on time. He even consulted with an engine repair shop Id used previously to diagnose an emissions problem!I would highly recommend West Lynn Auto Service to anyone looking for an auto repair shop that offers great customer service, completes work on time, and does so at very reasonable costs.

Se
Review №46

Best of all time .Thank you Scott and Harry!!

Jo
Review №47

2 sons now run the garage that their father opened over 50 years ago. They do a good job for their customers, they are up front & honest, and they wont surprise you with a oh by the way, we found something else & just fixed it. That will be an extra $200. They do inspection stickers & sell used cars as well. I highly recommend them.

mi
Review №48

Harry, Scott and the guys at West Lynn Auto are the best! Always fair, honest and friendly. This place provides top notch service combined with some old school skill to keep your car safe and running. I wouldnt go anywhere else. Thanks guys!

Na
Review №49

Scott was very helpful and explained everything very well. Successfully diagnosed and fixed what was wrong with my car. Great shop with great customer service

St
Review №50

Let me echo that. Im heading over early tomorrow for inspection and oil change. Honest and talented.

Jo
Review №51

One of the most honest and reliable Repair Station I have had the opportunity to bring my car to

Ra
Review №52

Motorcycle inspection 👍

Je
Review №53

Was having problems with my steering wheel shaking when I reached a speed of 60 mph. Brought it to Scott and he knew exactly what the problem was. Hes the best!

Sc
Review №54

Had my classic car towed there with thoughts of having a place that restores classic cars as per their web site and have them do some work to it and get it running and driving for meNot a full restoration. What i dont understand is their website states Classic Car restorationInteresting. They were completely rude and nasty, ive never in a million years seen such rudeness. Theres ways to present yourself, thats not one of them. I had to have the car towed again to Portsmouth NH, to a REAL classic car restoration place and they were completely different in their attitudes and were so nice and understanding. I will never do business and hope people with classics never go to these rude people. Go to Competition Motors Portsmouth NH. They wont let u down.

Is
Review №55

Good service and theyre very professionals

Ca
Review №56

Great guys, service is always done welk!

Ti
Review №57

These guys are the fairest & best in the business!

Ja
Review №58

A different shop did a horrible job on my truck. So I dropped it off a West Lynn auto and my truck run a 100% better Im very happy with their service I dropped off my other truck to get some belts done thanks West Lynn auto

Sc
Review №59

Harry and the guys will get you back on the road fast.

mi
Review №60

Exce

Li
Review №61

Harry is great! Really takes the time to do a thorough job and is honest and up front without trying to take advantage!!

ma
Review №62

Was in and out for an inspection. Quick and easy.

Mi
Review №63

Not originally from the area, still have out of state plates. I got three quotes from three different companies and all were around the same price. I know a lot about cars and knew that the quotes were too high to have a water pump and rear sway bar bushings replaced. I felt like this was the only place that charge a reasonable amount and quick service. Plus, they did work that two other mechanics refused to do. There was a hiccup with my card being charged two different amounts, but they straightened it out the next day without a hassle. This is my new mechanic, and I won’t go anywhere else. Thank you so much for treating me right!!!

An
Review №64

I was in trouble with the timing of a muffler issue and due for an inspection soon. On a short budget, I was able to get in touch with West Lynn Auto during a busy work day (in a panic), was reassured there would be time to look at my car and give me a free quote. The next day I dropped in without an appointment and within minutes got a tour of the undercarriage of my car, including diagnostics and repair options that fit into my budget. The icing on the cake was that it was repaired while I waited AND passed inspection. Phew! What a relief before this busy (and costly) holiday season! I could not have been in better hands and would not hesitate to be a repeat customer! No more drives to my old mechanic in Maine, there are trustworthy folks locally!

Am
Review №65

Mechanic was very nice asked him first for an oil change he said yes no problem bring the car in! Then I headed to the office to ask how much will it cost the owner stated that they are very busy and that I should come tomorrow in a very rude way. Mind you my car was already in the lift!!! They didnt even offer a chair had to squat down on my knees....That tells me he is racist and arrogant NEVER GOING BACK THERE Again I dont recommend that place....take your business else where at least they will appreciate you not like this place West Lynnn auto never again 1 star is too much for that place google should make a minus star for places like West Lynn auto

Le
Review №66

Call Harry for your repair needs. Awesome guy, very efficient.

Ty
Review №67

Excellent auto mechanic shop. The best around.

ka
Review №68

Always get my sticker here!

bi
Review №69

Friendly, attentive, fast. Canal cycles and 128 cycles ...take a lesson.

Ri
Review №70

Been going for years!

Em
Review №71

Fast service ! Went to get inspected and I was in and out in under 15 minutes.

Cu
Review №72

Honest hard working guys!

Ha
Review №73

Very helpful and friendly staff

Ma
Review №74

Convenient place for GE employees to get their cars looked at.

Ka
Review №75

Scotts the best. PERIOD

Al
Review №76

A tad bit conflicted about this place.It was my first time taking a car to get an inspection sticker without the help of my parents since I was like wicked overdue and was supposed to go on a road trip tonight, but not anymore since I got a safety failure.Customer service cant say much since there wasnt much of an interaction besides the typical business conversation that I had with the person inspecting my car. I passed all tests besides the brake lights test, which apparently was a safety failure.Turns out I had this very slim 7 inch glossy strip that I didnt even know was a third brake light. I fixed it immediately after getting back home since I was told to leave and get it inspected again when fixed, and was advised by the man to come back tomorrow which according to Google, youre closed Saturday.So while fixing that brake light in my driveway, I was expecting to find a burned out bulb in the slot of that third brake light. But was surprised when I found no bulb so after digging a bit more online, I discovered that these third brakes arent installed in most stock models of the vehicle I was driving.Didnt really think much of it and was unphased about everything until I looked up inspection failure reasons. Which suddenly makes this a bit interesting....? I guess?So inspection failure reasons I suppose is valid, on my part. So I can understand my safety failure reason especially since that whole new Massachusetts thing where its needed to have webcams in inspection stations stuff. So I get that kind of thing has to make an inspector strict over everything that is being Inspected. But being that rust holes are another reason leading to possible safety failures, I couldnt help but recall one completely rusty vehicle ahead of the line that managed to pass their inspection.....?Perhaps it was a family friend.. So maybe thats why. Or a family acquaintance of the business.Maybe I should be friends with an auto shop owner.I would hate to believe that biases played a part in this since I try to be as reasonable as I can, but I am curious how a visually evident rusty vehicle would manage to pass inspection but a relatively new vehicle could fail inspection even though both break lights on both sides of my car were functional, and the failure was caused by a 7 inch thin strip of a third brake light that manufacturers never installed in their models stock.Im not the type of person to bash a business like some users on this review board has, so I wont. But I would definitely advise some customers to do a bit of research in regards to car facts, especially when going to any autoshop/inspection station for any kind of vehicle needs.I wouldnt say that I wouldnt go back to them since maybe I caught someone at a wrong time, but.......maybe I would? As mentioned before, since this was afterall my first time experience, and I have no other to compare this to. This definitely wasnt an enjoyable experience, but also this wasnt a hell-freezing-over-earth kind of horrible experience either. So yeah....wicked confused....and a bit conflicted.

Jo
Review №77

Went for inspection sticker, no line. Fast, Courteous

ke
Review №78

Great guys!

Jo
Review №79

Always helpful!

Ja
Review №80

Will milk you for every dime you have

Ta
Review №81

Superb!!! They are thorough and professional

Te
Review №82

Trustworthy and dependable!

Ch
Review №83

Quick service for inspection sticker.

Fu
Review №84

I have seen the work that the owners do and if you are looking dont come here! Not trustworthy for engine work! $$$$$$$$$ They will take your money and destory your car. Pay attention!!!

Dw
Review №85

Great service

Ti
Review №86

Very trustworthy and Incredibly helpful and knowledgeable

Da
Review №87

Harry saved me today, I could not be more grateful.

Ro
Review №88

Cant beat Harry and Scott and the folks at West Lynn Auto

An
Review №89

Wonderful people and great service

Ss
Review №90

Not going back ever

Jo
Review №91

I went for inspection three times and I recomend this place.

Ke
Review №92

They do not have the tools that we needed

jo
Review №93

Best sticker stop

ma
Review №94

Great people😆

vi
Review №95

Theyre very rude.

Sa
Review №96

Xq. I like that God helped me to be aka

Information
22 Photos
96 Comments
4.5 Rating
  • Address:87 Bennett St, Lynn, MA 01905, United States
  • Site:https://westlynnauto.com/
  • Phone:+1 781-595-9838
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car wash
  • Muffler shop
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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