Great experience! Cory was wonderful. We were looking at a car that I knew would go quickly and he allowed us to buy the car over the phone - so amazing! Service was extremely friendly and very quick. Would definitely shop here again.
I bought a beautiful truck today from this dealer ship and I just want to say it’s been the best buying experience to date!! And I own 7 cars currently!Roberto Mondragón was just amazing to deal with. The no pressure atmosphere makes me want to buy every future vehicle here!! So if your looking for a good deal on a good clean truck or car you should definitely check this place out! And don’t forget to ask for Roberto!!
Everyone was very helpful. Alfredo,Jay,and Juan were jumping through hoops to get me the best deal and Im glad I went to castle auto group
Just bought a car from Corey Frazier at Castle Auto sales. Not only did he make it extremely easy, he was able to secure us a nicer vehicle than what we were originally looking at. Corey provided excellent customer service. I highly recommend that you request him for your next auto purchase through Castle Auto Sales.
Alfredo was extremely professional and helpful in narrowing my choices and options for trucks in my desired price range. He asked a lot of questions to really understand my needs, and was clearly focused on serving my needs and not just selling a truck and moving on to the next deal. There was a warning light that had to be repaired before the deal was finalized, and his communication and transparency during the process were excellent. I’d highly recommend working with Alfredo and buying from Castle Auto Sales. Eric
Excellent experience buying a truck. Lindsey in sales was awesome, she was extremely helpful in getting all the info and extra video I requested on the truck. Juan in finance was also great to work with! He found us a great rate and we were able to do our purchase from across the state. Castle also delivered the truck to our house for us half way across the state. I would like to thank Lindsey, Juan and the delivery driver. They were all very professional... There was absolutely no pressure just to make a sale. We will be going back to Castle Auto Sales for our next purchase.
Great staff and easy car buying experience. Def will come back to deck out my jeep. Thanks Jay and staff!
Alfredo is amazing! We live in Idaho and came across a vehicle on their site that Ive been wanting and for a great deal. Alfredo sent us all the information on the vehicle and allowed us to put a deposit down on the vehicle to hold it for us. We flew to Washington a few days later and Alfredo welcomed us to Washington and picked us up from the airport and drove us to the lot and helped us check out and purchase our new car! Their finance guy was a a little grouchy and could definately use a snickers but Alfredo was amazing!
Truly amazing experience. Corey and Juan were the best. Courteous., friendly, fair, accommodating. Been looking for a Ranger for quite a frustrating while. This one checked every option box I was looking for. I really like my new truck. Thanks again!
Castle auto sales was great Alfredo was my sales man. I had a great experience, I highly recommend
Worked with Corey Frazier today and got an amazing DENALI DUALLY 3500! Easy work! All I can say is easy work!
Very pleased with my experience at Castle. The salesman Eric, was easy to work with throughout the process and very helpful with my unique situation. He even followed up the next day to see how things were going with my new truck!
Cory Frazier was so understanding and kind! Made this process so easy and practically saved me my job. Thank you so much!
I worked at this place for about 2 weeks, and this company is not good they hired most of people from Oregon and have preferences.Not just that the way treating to the employees are really bad, specially the employees that work on service.They have this fat guy on the service department, he think he has slaves working for him.THIS COMPANY NEEDS TO SUPPORT THE LOCAL PEOPLE...
Just bought my F10 from Castle and the experience was seemless and assuring. Got a great deal for my beast and will definitey be reccomending my people here!
Alfredo was amazing to deal with. Very personable, friendly and professional. I would recommend to all of my friends and family to give him a call.
I had a great experience dealing with Castle Auto sales, my salesman Corey Frazier was informative and professional. There was no pressure to buy anything and when I did decide on a vehicle I wanted to purchase he worked hard to get me the best deal possible.
Alfredo was very helpful and showed me other options after looking at the vehicle I was most interested in. No pressure, quality vehicles and the best shopping experience Ive had.
Definitely recommend coming to this dealership, skeptical as most people can be in the car buying process, but these guys are really stand up people just trying to make it work for the customer. They were able to sell me a car that ive been eyeing for for a really great price! Alfredo and the team went above and beyond to make it happen, easy communication and also dog friendly!Again, recommended!
I reached out to one of the sales people because I needed a car. I let them know I was interested in one of their vehicles and it happened to be Corey whom I was interacting with. He said he was willing to help and that he was going to get something going on the car I was interested in. He didnt let me know any progress or what I needed to do. I even asked him to reach out to me. I still didnt get a response and its been more than 48 hours. In the meantime I ended up going elsewhere and am buying a Mercedes because someone else was willing to work with me. I work in customer service and I know what it takes to keep someone happy, even if it is not great news. You guys need to work on that. They could have had another sale but instead, I felt the need to leave this review and cannot recommend Castle
Alfredo was awesome! The best customer service experience, answered all of my questions, worked with us and found us exactly what we wanted and the monthly payments we wanted. Everyone stayed late to help us and we are very happy with the outcome! Anyone needs a great truck go check out castle auto sales and ask for Alfredo, you won’t be disappointed
Craigslist Montana is completely inundated with your posts. I cannot even look for a bumper without sifting through every vehicle youve posted in the past month with this in the description-Pre owned Luxury, Certified pre owned, Audi, Porsche, BMW, BMWi3, CUDL financing, first time buyer, Mercedez Benz, Acura, Lexus, PRE DPF PRE DEF Seattle, Lynnwood, Everett, Kirkland, Bellevue, tacoma disel dizel used lifted trucks pickup gas and diesel lifted trucks in lynnwood wa truck and SUV, F-350 and dually drw dully f150 f-350 f350 2500 3500 3500hd f450 7.3 6.7 6.7l 6.0 6.0l 7.3l or 5.9 and 5.9l cummins diesel and Duramax 6.6 6.7 pickup trucks, long bed or short bed crew or extended cab flat bed power stroke. laramie bighorn lariat super crew quad cab. warranty, return, bellingham, renton, spokane, yakima Off road drw dually 7.3 7.3I 6.0 6.0I 6.4 6.7 1ton 3/4ton 1Ton 3/4 Ton Diesel trucks short bed long bed flatbed flat bed extend cab crewcab crew cab 4dr 4DR Pickup pickup trucks Hardtop Softtop hard top soft top 3.7 3.8 4.0 unlimited 2dr 2DR 4dr 4DR Limited dsl DSL 5.9 5.9I v10 V10 5.7 6.7 6.7l 6.7L 6.2 sl SL power nw motorsports northwest motorsports lt flexfuel Flex Fuel 5.3 5.3L 6.0 6.6 6.6I 6.7 6.7I turbocharged Turbo Charged lbz LBZ lifted Lifted gas Gas 4.0 5.6 off road package manual Manual auto Automatic sport .2500 HD, Used Diesel, Diesels, four wheel drive, 4 wheel drive, Used Trucks, Used Vehicles, automatics, 2008, 08, 2009, 09, 2010, 10, 2011, 11, 2012, 12, 2013, 13, 2014, 14, 2015, 15, 2016, 16
We had a very helpful salesman who was very kind and helpful! he was very informed and was very efficient in his work. we would 100% come buy another car from Alfredo at Castle Auto Sales
Alfredo was excellent to work with! Very friendly and easy to talk to. He made the experience of car buying so easy.
My Dad lives in Spokane WA and the dealer is in Lynwood WA. He and myself had been looking for a Toyota FJ Cruiser for him. Found at dealer. They were terrific with working with my dad. Answered his questions..provided car fax..gave him fair trade in value...and then delivered the FJ cruiser all the way to Spokane.
Corey Frazier is the man to talk to about your truck needs. He explains it to you in a way that is easy to understand. He asks what you need and wants and quickly goes to work to get your best fit. I will not go any place else. Thanks Corey Frazier!!!!
Had a great experience here, Wilbur, Juan and Jorge are amazing! Definitely will be recommending to family and friends!
I didnt end up purchasing the car I went to look at, but the service here was awesome from the start. I had no appointment but still was helped quickly. The service was friendly, they did everything they could do to try and help get the car into my budget but ultimately I just couldnt afford it. Castle is a great place and I wouldnt hesitate at all to purchase a car from these guys.
Amazing customer service experience with Alfredo and he made me feel confident with my purchase. Vehicles are well taken care of and the dealership as a whole is a comfortable environment
Alfredo and Jorge were awesome and did absolutely everything they could to get me financed I would recommend Castel auto sales to anyone looking for a good used car or truck.
Big Shout Out to Lindsey in Sales for making the Castle Auto trade in experience very pleasant! She is all about taking care of the needs of the customer and it shows! Highly recommended! 👍🏻👍🏻
I was unsure of the possibility of getting financed for a new car because of some issues I have with my credit but working with Alfredo was easy and encouraging because I felt like even though I had my skepticism he made me feel like there was a good chance I could drive away in a car I had long to have. Id recommend Castle Auto Sales to anyone whos looking for a good vehicle. Ask for Alfredo he was a great guy to work with.
We just bought a truck from Castle Auto for our landscaping business, Wil and George are the best!!! They made us feel so comfortable and they helped us get the financing that we needed easily. I would highly recommend them and their team to everyone, they are truly professional, kind and extremely helpful.
Alberto helped me through negotiations and was knowledgeable and friendly. They have a good selection of vehicles.
After Delivering the car we had a couple issues, but castle auto reached out and offered to help. Thank you.
Sold me a lemon with transmission issues. Ignored my calls and didnt call me back after leaving multiple messages. Raised the price from what was offered then what was put on paper. Will never go here again.Edit: car completely undriveable within a year. Biggest scam dealer Ive ever gone too. Dont believe their lies they are just like everyone else and wont hesitate to make a buck on you.
I just purchased a truck from Castles in Lynnwood WA. Best experience Ive ever had! I worked with Alfredo Castro who actually listened to me and quickly found a perfect truck that was exactly everything I asked for. Alfredo was very personable and you can tell he really cares about what he does.The purchase was easy and enjoyable, Juan in Financing was great. Everyone we dealt with was friendly and made me feel confident that I was shopping at the right place. These folks really care, and theyre all rock stars in our opinion.Ron & Pam Rubright
Made a deal with a gentleman named Alfredo. He was honest, respectful, and patient. He showed a willful desire to work with us and ensured we found comfort in the car we purchased.
Jeffrey was exceptional. I traveled from Utah to purchase a vehicle and he was able to help answer all my questions. Very impressed!!
Great experience process was smooth and fast they have great selection of trucks .I will definitely recommend this place!!
This experience was super easy. Wil was low-pressure, flexible, and very helpful. We got a great truck with no hassle. Thank you!
I wish could give them 10 stars I would. such a great experience, wonderful people that really want to help you to find what you are looking for. The owner is very kind and understanding he will do anything so you can get the best deal. overall everybody is super nice and helpful. for sure from now on this will be only place I will buy my car from.
Alfredo is an amazing dalesman, kind and honest! Will be back for another car! See Alfredo if you want an honest, hassle-free experience!
Alfredo at castle auto in lynnwood was Extremely attentive from the time we got on the lot and never held up until the sale was final 10/10 recommend
Corey Frazier, the salesmen at Castle Auto Sales, was great help throughout the process of purchasing my gorgeous 3500 GMC SIERRA!I am from California, so I was not able to see the all the details of the Truck, so he created a professional YouTube video!I started asking for the truck Friday afternoon, and through his busy day on Saturday, he was able help with all the out the State process and I flew Sunday morning to pick up my Gorgeous GMC,I highly recommend Corey Frazier at Castle Auto Sales!
Worked with Ha to purchase a wonderful CRV for my father in-law. He couldnt have been better to work with, not pushy at all, but knowledgeable and very pleasant to chat with. I got a fair deal on a great car and would recommend Ha and Castle Auto Sales to anyone who might be in need of a quality used car without the stereotypical used car salesman experience.
I was looking for a used, affordable SUV that I could use for more outdoor adventures and found it at Castle. Corey was friendly and professional; my partner and I test drove the vehicle, then this past Friday they allowed us able to take the car for a pre-purchase inspection (a few minutes west at Edmonds Automotive Service, also an awesome place). After the inspection, they worked with us (the GM George even stepped in to help) until we were able to drive off in the newly purchased vehicle with a deal we were happy with.
I bought my 2018 Ram Laramie sales crew was super friendly. I will definitely recommend this place!!
Couldnt get a car. Couldnt even be told what I was gonna be approved for all because I didnt have my license.Was told the car i wanted was in the shop for a transmission thingy or something for 3 months and then it just wasnt on their site and I asked someone they told me it was sold so that was fun tried applying for other cars to be pre-approved and never heard if I qualify or not.
I just bought a very nice cargo van from Castle. Alfredo was a pleasure to work with on this very fast transaction.
Sold me a truck fully bulletproofed diesel. All 8 injectors were replaced, new turbo and up pipes. Cost me 10000 to fix. Don’t buy from them.
Incredible customer service! Sale from Will was incredibly smooth and EXCELLENT customer service totally recommend
Made the process of buying a vehicle simple! Fantastic customer service!
Dog owner alert: Alfredo let us take our dog along on test drives! Choose your salesperson carefully.
Great selection of high end vehicles and very friendly stuff. I work with Jesus at the dealership. Very professional and was able to guide me thru the selection of vehicles. He was extremely knowledgeable about the vehicles and make it easy to get the car I wanted. I highly recommend Jesus and Castle Auto Sales!
Jesus was amazing to work with. Super personable and really took the time and effort to make getting into my new car happen. I never felt like I was at a stereotypical car dealership nor did I ever feel bad about having less than perfect credit. Jesus was amazing and I couldnt be happier about my overall experience purchasing a car here.
Love working with Castle Auto! Never had a dealer work so hard to find me such a good interest rate! Jesus and Matt are the best! Would definitely go back to them for another car. Do yourself a favor and talk to these guys before you buy!
We picked a porsche and all the cars here were in great condition. We worked with Jesus, he was extremely helpful and patient through out the process. We would definitely recommend this place and we would go back if we were ever to buy another car again.
After months of searching, my son found the car he wanted at Castle (300 miles from our house!). He spoke at length on the phone. Everyone he spoke with was wonderful. No pressure. Real information from knowledgeable folks.He ended up working with Jesus....this dude went completely out of his way to make this literally an awesome experience.We rode the bus from Portland to Seattle. Jesus took an hour round trip and picked us up, took care if us and even bought us donuts! Totally cool, professional, wonderful guy. Simply amazed hes a car salesman! Lol. Still SMH over his awesome service.Additionally, he found a small issue with the car and wouldnt let us go....he got the part from a local parts place and had it installed while we ate lunch. Saved us a potential hassle not to mention $$.Cant recommend this place and, in particular, Jesus, enough.
This crew will go the Xtra Mile for you. They just delivered my new car to my house . If youre looking to buy a car from home this is the place they sent you pictures and videos without hiding anything from you!!
Great place to buy a truck! was super supersized with the service i got! best finance options and they have lots of banks and connections! ask for will he was my sales person
We loved our experience at Castle Auto!! Corey is so patient and helpful. When you’re going through the auto sales process, you want to work with those who go above and beyond - Corey is exactly that! We are very satisfied, thank you, Corey and Castle Auto!!
First time car buyer and Will was so amazing to work with!! He went above and beyond for us. Highly recommend buying a car from here! Everyone at the lot was very kind and helpful.
It was an absolute pleasure doing business with them! At every turn Rob went above and beyond. They are trustworthy and truly have your best interest at heart. I was so pleased with the entire car buying process. They were able to get me a lower rate then my credit union even! I will be referring all my friends and family to them. It was a true pleasure working with them!
Staff was super helpful and not overly pushy ! Good group!
Jesus is a gem of a salesman, he works for the customer. I never felt pressured to buy, but instead he listened to all my requests/wants and I really felt that he took his time to answer my questions thoroughly, while at the same time being completely honest. He made the comment that he loves to be positive and happy and this made me want to buy a car from him! I ended up getting a really good deal on a car from Castle Auto Sales and I am very happy!
Great customer service and honest! We bought a Ram truck recently and Jesus was amazing! The air conditioning needed to be fixed and right when we walked up to look at the truck Jesus told us tney were fixing it. Responsive and kind. I would buy again in a heart beat! We love our new Ram truck.
This dealer spams craigslist by posting cars for sale in areas that are nowhere near their actual location, does not list the actual price, lists cars for misleading prices, and uses keyword spamming in their ads as well. This practice is unprofessional and deceptive making searching for a vehicle that meets your needs near you very difficult. When contacted the sales department did not care about this issue and basically told me there was nothing I could do to stop them.
Juan was awesome, smooth process with everything! Got us a nice truck and we are satisfied 🤙🤙🤙highly recommend Castle Auto Sales!!!
Jesus at Castle Auto Sales was great. Prompt and clear communication and made the purchase of my daughter’s first car a breeze. Love that they proactively included a car fax report and detailed service history. Would definitely recommend.
Will was a great help and very professional
A friendly and professional team who works with you to find that good deal, answers all your questions, guides you through all the details and stand behind their word and their clean cars. I enjoyed dealing with them and will definitely recommend them to others.Thank you Jesus I had ! great experience much appreciate it
Me and my fiancé loved a truck here, we came all the way from the oregon coast. We took it on a test drive with Shawn he was very nice and new to the dealership. We had the best service from Jesus and ha lee. They worked with us to get a good price that we could agree with. Definitely recommend this little dealership, they do an amazing job!
My wife and I had a wonderful experience with Castle Auto Sales, this past weekend. Matt and Rob took care of us, and got us into a beautiful BMW X3. Never once did I feel pressured and they were beyond friendly and professional. They gave us a great deal on our trade in and we are very happy. If youre in the market for a used luxury car be sure to visit them, you will not be disappointed. We will for sure be back for our 2nd car.
Great selection, hard working and friendly staff. The owner put me at ease and gave me the confidence that they were honest in their dealings. I found the car I had been looking for, and was able to negotiate a fair price. This was after going to several other lots and not being able to find what I wanted in my price point. Bottom line, I would buy from them again and I would recommend them to anyone looking to purchase a used vehicle.
I was really impressed by the professionalism, knowledge, and selection at Castle. Ive been in the automotive industry myself since 2003 and was a bit weary of going to a used car lot off 99 - However, this place isnt typical or anything like you might think. They have all high-line vehicles and what I saw were very well cared for and clean Audi, BMW, and MB models. We worked with Jesus and he was an encyclopedia of automotive knowledge. I really enjoyed the experience and the conversation. Really easy buying process, no pressure, and I love my new (used) Audi.I cant say enough about how happy I am after this shopping experience. Id be comfortable sending any one of my family members to go see Jesus at Castle.
These guys are amazing. They helped me get out of a terrible auto situation and made my day. Thank you Castle auto sales for an amazing buying experience.
BEWARE DO NOT DEAL WITH THIS COMPANY. DO NOT BUY A DELETED DIESEL TRUCK FORM THEM! MORE TO THE STORY COMING SOON!
Easy process, friendly salesmen, good deals & good quality vehicles!
Castle auto sales is great place who truly stands behind their customers an with stellar customer service and amazing inventory where you don’t have to worry about buying a lemon like piece of junk like most used dealerships around PNW. I highly recommend going to castle auto sales for you next car purchase ask for Jesus Moreno He’ll will hook it up for you. He will get you the wright car at a great price. Look out Jesus I’m gonna be coming after one of you beautiful BMW on my next purchase. 😅🙂
Will is a genuine man. Great service and honest UPFRONT talk. THE ASSOCIATES at Castle are friendly and professional. Great experience.
Great experience from first contact to closing the deal! My salesperson, Jesus, was very friendly, knowledgeable and understood what I was looking for. I initially contacted them via their online portal and text and received prompt responses. I arranged to take a look at the vehicle after work that same day. When I arrived, Jesus had it cleaned, up front and ready to view/test drive. The facility is surprisingly nice, with many quality high-end vehicles available. The sales offices and showroom are modern and inviting. The test drive went well and the car was basically as described in the ad. Once I determined that this was the car for me, we went back inside, negotiated a few items and the price and the deal was done! The entire process was less than an hour! I worked with Jesus and his manager, and had the opportunity to chat about the business model, how they advertise, why theyre in business and what they are trying to accomplish. These folks are square shooters, plain and simple. No nonsense and fair prices.When reading any of the negative reviews, please take them into context. Its just difficult to fit some folks into vehicles due to credit, work history, etc. Im glad that Castle makes an effort to help these people, but sometimes a deal just cant be done.If Castle has another vehicle that piques mu interest you can be sure Ill be reaching out!
My husband bought a used vehicle from Castle.. everything seemed to go very well.. except towards the end of the deal. First off, one of the sales men told us to basically hurry up the purchase because his boss was grumpy and wanted to go drink..Next, we call back next week to put the rest of the down payment on the vehicle and the sales man blocked my husbands number after trying to reach him for over a week to finish this.. his phone apparently was disconnected.? Well when you try to call him at Castle they say oh yea we’ll have him call you back! It has been another week and every time we call to talk to him he has everyday off apparently. This place is a joke.. not only that they sell vehicles with problems.. they also didn’t activate any of the Warranties. We had to take it in already after having it three weeks for new spark plugs, coil pack the whole nine yards. The Warrenty was supposed to cover it of course but the salesman never activated it.... so we have been trying to contact the manager but of course they won’t connect us with him either... And we can’t get the vehicle back until we get the warranties activated to pay for it.... so screw it. Take it to google review to warn everyone else! Shady shady shady!!!!
Jesus Moreno helped us secure our amazing X5, we have bought 4 BMWS from Jesus and they were all fantastic, he knows cars and has a deep understanding of what quality looks like. 2 minutes with Jesus and you will know your in excellent care, he really cares about the sales and service experience. Highly recommend!
Easy and fair process. Didn’t harass or bother needlessly or pressure me. Car was clearly cleaned prior to selling. Professional experience!
Great group of people who really helped me get into a vehicle! Professional and willing to do what it takes to get you in the vehicle you want. A+ in my books!!
STAYY AWAY FROM THIS DEALER AT ALL COSTS. THEY DONT DISCLOSE GRAY MARKET VEHICLES AND THEN TRY TO STEAL YOUR MONEY. If you dont know what a gray market vehicle does and how it will effect you please do your research.. The owner and Juan are rude, unprofessional and just plan crooks. Jeffrey is nice as hes just the little man in the totem pole. If you want a luxury car I can assure you 100% this is not the establishment to go to.Reply to Owner: As a dealer i shouldnt have to educate you on what qualifies as a gray market vehicle, any car delivered outside of the USA will considered a gray market car. Thats why you havent provided an auto check for this vehicle. Further more I paid for the BMW inspection so its my loss because you never informed me it was a gray market car and also spent 4 hours on the phone with BMW NA and BMW CA and both confirmed two things: BMW NA confirmed it was a gray market car and second BMW CA stated it was there responsibility for future recalls. You wasted my time. Tell the customers the truth.
This is a year to late but I bought a Lexus IS300 off them and a year later I have had ZERO issues with my car I love it and would recommend these guys to anyone looking to buy a quality used car.
Great Selection of Vehicles and very knowledgeable staff .
Ive been looking to buy a car for my Mom for quite a while and have looked at MANY on the internet and at dealerships. I finally went to Castle Auto Sales and ended up buying my Moms dream car, a white Mercedes! I felt compelled to write a review about them because I had such a great experience as well as being so happy with our purchase. The price was very fair and their inventory is also top-notch.Honestly, my salesman Farid Zarei is one of the nicest guys I have ever met. Ask for him and I promise, you will not be disappointed! There was ZERO pressure, he was very professional and they (Castle Auto Sales) did everything possible to make the experience of buying a car the best I have ever had. They went beyond going the extra mile and I will be referring everyone I know to Castle Auto to buy their next vehicle.
I brought my dog with me and they let me go on test drive with my dog . I highly recommend this place
We showed up and immediately felt so comfortable and welcomed at this dealership! Mike was an amazing guy to work with, along with his brother Rob. We were never pressured and they were very upfront and honest. Highly respectable and would recommend over and over. Exceptional service, thank you for making this such a great car buying experience!!!
This was the best car buying experience Ive ever had! Will, and Matt, were so helpful and courteous. I really appreciated the time they spent to walk me through everything on my new car, to treat me like family, and make sure I was protected with affordable warranty and insurance. I would highly recommend buying a car from them plus all their cars are in great shape and very nice to look at. Better than all the other dealerships I went to this time around. Thanks guys!
Great service! They gave me a decent price for my trade and got me the lowest interest rates I could find. Sadie and the entire staff were great to work with. Highly recommend this place.
Very please with the car purchase. great staff. Felt good buying a car at Castle. Definitely be back for more business.
Castle, thanks for the deal. we must say that this dealership is one of the better ones in the state. the cars are real clean. Castle Auto Sale workers are nice people from the heart. also the owner is fair, calm and resourceful.