Customer service was above and beyond high quality. I drove in with tire noise and was taking in right away. I was very impressed with service care. Thank you so much for being so kind and helpful in my emergency. My service was a bearing broke and I would have lost a tire driving π₯΅ Canβt say how much I appreciate what was done for me β€οΈ
I needed four new tires and fast since my car had a huge screw in the outer edge (side wall) of my front tire. They took the time to go through my options, even helping me research which tires would be the best quality and value for my particular type of car (Audi A6). Everything was done within 24 hours and car has been driving great ever since. Very kind, thorough service at a fair price. I wouldnt hesitate in bringing my car there again.
Doug is absolutely outstanding. I have taken my Nissan car there for years now and I always leave with the most professional and timely service. I cannot thank this team enough for all they have done. People I know say nothing but great things about them, including myself, and I HIGHLY recommend letting them repair your vehicle.
Super nice staff. Honest and helpful
Offering your customers free car pick up and delivery service and virus transmission protection during repair work, at this difficult time, is so consistent with the competence, honesty and integrity your customers have enjoyed since you opened for business.We have moved out of state but wish we could continue to have you address all of our auto repair needs .... you have always exceeded our expectations and made our interactions a pleasure.
The owner, Doug is always courteous and professional. If a car needs major work, he will provide options whenever possible. I would definitely recommend Hammonasset Service Station for all of your automotive needs!
HSS has been servicing our vehicles since we moved to Madison in 2003. Doug and his team are dedicated, expert mechanics who repair only what needs repairing. Recently we were advised to reconsider any more expense when a car we were really fond of was close to its last gasp. We completely trust their work and fair pricing.
Trustworthy. For someone who doesnt know jack about my car, when I go to get it serviced or worked on its important to be able to trust the people who do the work, explain what needs to be done and why. Doug and his team have earned my trust and do a great job. Thank you!
I have taken both of my cars to Hammonasset Service Station for the past 10 years. The owners are great guys who have always given me terrific service and rates that are extremely fair. I would recommend them to anyone looking for a reliable auto repair shop on the Shoreline.
I love Hammonasset Service Station. Itβs old-fashioned service, easy, good, friendly, and a breath of fresh air in todayβs world of fast-paced, disconnected customer service.
Lifesavers!! I was treated very well here. And Iβm extremely thankful
I had my Momβs car serviced at Hammonasset Service recently and again had tremendous service! Thank you Doug for the excellent service and fair pricing. We appreciate an honest mechanic!
LOVE this place. Owner is a seriously great guy and his prices are always low. Awesome mechanics... guys really know what they are doing here. If I could give this more stars I would.
Great service, honest and reliable people. Doug, the owner, is a great guy and will explain in detail what the problems are with your car, how they were fixed, and why the costs are what they are. Plus, if you want to talk lacrosse and/or the college admissions process, heβs your man.
I have been bringing my cars here since 2011 and I could not be happier with the service I get ! Car always comes out running great and the service is amazing ! Nicest people Iβve dealt with when it comes to cars
The honest and practical approach that Doug and his crew have to solving a problem with a car is certainly excellent. His prices are always very good and explained if necessary. It is worth mentioning that Doug and his crew always seem to be happy in there work.Sincerely Naomi and Clark Denslow
Love this place. Doug and his team are the best! Wouldnβt go anywhere else.
Highly recommend this service station. The mechanics are very knowledgeable and always leading customers in the right direction when it comes to fixing their car. Very trustworthy!
Awesome place- highly recommend to anyone that needs work on their vehicle. Fair prices, quick turnaround, knowledgeable mechanics...so happy I found this service station!
Very satisfied with the work done to my car.Fair pricing, and excellent service. I highly recommendthis service station.
If you want HONEST (and I mean this), old school, unbiased IN EVERY WAY auto service, go see Douglas & Hammonasset Svc Station in Madison, CT for your tune ups, scheduled repairs & emergency svc. Heβs accommodated all of the above, many times over, for me, my daughter & my mom ... if you want honest auto service thatβs FULLY backed up by the provider, THIS is where to go.
Wonderful place! My wife and I are rather new to town and are so happy we found HSS. Weβve been there a few times now and are so happy with their service. We recently had gotten a quote for new rotors and tires somewhere else locally and felt it wasnβt right so we went to HSS for a quote and they saved us so much money. Douglas is honest, extremely knowledgeable, and truly cares. Itβs so nice knowing that we can bring our cars to HSS and theyβll take care of us. We have lots of family that have also just moved to the area recently and weβve already told them that this is the place to go!
Thanks Doug for being trustworthy and a rockstar! Being new in town was a little daunting when it came time to find a mechanic...thanks for helping me right away and treating all your customers like VIP!
Every single time I have brought my car there it has been a great experience. They are all knowledgeable, extremely honest, and most importantly TRUSTWORTHY.
The staff at Hammonasset is willing to do whatever it takes to make your experience a good one! They are very knowledgeable and not to mention very friendly!
Excellent service and attention. The car is always ready when expected and Doug is always willing to help with whatever might be needed.
Iβve had work done here over the years on several cars and they always provide fast, reliable service.
Doug at Hammonasset Service Station was recommended by a friend and I could not be happier.Doug has always been courteous, honest and fair. I can honestly say, thanks to Doug and his crew, my 2001 Volkswagen runs as well today as it has in years.
Awesome customer service and good pricing. Will use for years to come.
Would recommend this shop to everyone! I feel confident and comfortable everytime I bring my car to the shop.
As always, the guys did a great job, quickly, and for a great price. Would highly recommend this service station to anyone.
Excellent service...very knowledgeable. Our favorite place to take our car.
Fair prices and friendly service
I apologise for the mistake! Thought this was Hammonassette Ford Dealership! Your not. This place is Fantastic place for service Friendly people great mechanics!! Sorry for error
Doug, the owner is very knowledgeable and Fair. Both of the mechanics really know their stuff and get the job done quickly.
Honest estimates and efficient service. Actually turned me away when my concerns proved to be unfounded (rather than making up something to fix when I took my minivan in for a brake inspection)...
This was an incredible experience! Wonderful staff was knowledgable and willing to help!
Always does good work ....honest and fair.Been doing business with them for over 20 years
Excellent service, very knowledgeable and professional. Wont take my truck anywhere else.
Doug and team are fair, quick and competent.
I recently had my wifes Pontiac Gran Prix checked out by Hammonasset Service. the tire pressure readings sent to the dashboard were faulty, one reading 128 lbs. In short order Doug and Kyle straightened everything out so my wife wont have to place black tape over the warning light.
Excellent, friendly and reasonable service
Amazing staff & service!!
Looking at a car thats for sale.