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Cricket Wireless Authorized Retailer
909 E Main St, Magnolia, AR 71753, United States
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Cricket Wireless Authorized Retailer
Comments
Ke
Review №1

Kendall helped me she was very responsive and patient. She help me work through several issues. She always had my best interest in mind and made me feel very comfortable. She was amazing. Great customer service. I would definitely recommend her to other people.

Ke
Review №2

Very rude!! NOT helpfull at all!! I went in to up grade 2 phones. I was back at the store in less than an hour because the phone kept freezing up. I just returned them and got a refund since they didnt have the phones I wanted in the store. Lost $50 for upgrade fee. Then I had to purchase 2 new sim cards for another $22 and left with the same old phones. Will NOT be going back to this store!!

Sk
Review №3

The service here is friendly and very unique. They are usually in positive moods and often share jokes with customers. Very professional but also very helpful.

Mr
Review №4

Kayanna Jones helped me she was very responsive, knowledgeable and patient. She help me work through several issues. She always had my best interest in mind and made me feel very comfortable. She was amazing. Great customer service. When I go back I will definitely recommend speaking with her.

Me
Review №5

I visited this location just to compare prices. A young lady by the name of Kayanna was more than helpful. She asked questions to find the best suited plan for my son, she was very informative. If you visit this location ask for her, you will not be disappointed!

Ki
Review №6

Courtnaya and Jaquavious was such a great help. I love their team work. Great people.

Ja
Review №7

Kayanna was the perfect definition of 5 star customer service! She welcomed me as soon as I came into the store and answered all of my questions! Unlike some stores that just wish to get you in and out, Kayanna took her time with explaining everything to me and didn’t make me feel as though she was in a rush!

Sh
Review №8

People Are Very Nice Helped Me And My Granddaughter Out Big Shoutout To Jaquavious & Courtnaya Love Them !!!!!

Wi
Review №9

I was so pleased with my service at this place! If you go there ask for Kayanna! She help me so much! She actually activated a phone with a north Arkansas number for my business there! Hands down best service!

Jo
Review №10

Just came and upgraded to the cricket icon 2. The new staff is awesome. Kayanna is a god send

Ri
Review №11

Kayanna gave me amazing service! Dropped my phone in water and she got me upgraded!

Jo
Review №12

Winnie winnie winnie.....she is awesome! she took care of me and dealt with my family with little effort. im so happy with my service 10/10 to a friend!

Ka
Review №13

Kayanna Jones helped me out activating my phone! She was awesome! Great customer service!

Li
Review №14

Jaquavious Was Very Helpful And I Would Recommend His Service To Anyone Nice Respectful Young Man

ho
Review №15

Just came and upgraded! Kayanna is very nice and easy to talk to! She runs ths store very well

Sh
Review №16

Sharika was so nice! She answered all my questions and she also made me understand how my payments are now! I love her, most definitely coming back!

Ja
Review №17

Kayanna just helped me set up my insurance claim phone and was so patient! Wish i couldGive her 10 stars

Mr
Review №18

Went there a few times. To me their prices are a bit too much for me. Especially being in the country side.

Ve
Review №19

Sharika is very helpful. She has wonderful customer service skills. I love the cricket in magnolia.

Bi
Review №20

By far the best cell phone store Ive ever done business with! Friendly and very knowledgeable staff! Id give 10 stars if I could.

Pa
Review №21

I would recommend Cricket Wireless, in Magnolia Arkansas, over any Cricket store that I have ever visited! I coming to the store all the time with problems that I cannot figure out on my own and they are ALWAYS more than willing to show me how to operate the phone correctly. The best customer service and friendliest environment of any Wireless Co. Ive ever interacted with!! I would recommend this Wireless company to anyone and five of my family members have since switch to Cricket since I started my contract with them two years ago that is how awesome they are❤

Ma
Review №22

This is the best phone company ever! Sharika is amazing! She told me everything I need to know about my phone! Thanks again Sharika!

Aj
Review №23

Sharika, was very helpful I came in to pay my phone bill she talked me into upgrading my phone. I love it!

Fr
Review №24

Very clean environment, workers were prompt and very knowledgeable. Sharika was glad to answer all of my questions and was very professional.

Al
Review №25

Sharika is one of my favorite cricket workers! She has great customer service!

Br
Review №26

Love Cricket!! All the ladies that work there are great!! Very friendly and helpful! I highly recommend Cricket to everyone!

Ca
Review №27

Sharika is very helpful. I love her.

Ve
Review №28

Sharika was very helpful. She helped me with everything I needed today!

Ch
Review №29

Young lady was very helpful, but everything after getting service now has to be done online or on the phone. Cant get help in the store.

Ke
Review №30

Kayanna and Sharika are literally the best!! They’re very helpful; and they love their job!! They are great and I laugh so hard every transaction! Love Cricket

Ra
Review №31

Best customer service out of all the other cricket stores in Arkansas, and possibly the entire country. Helpful, when it comes to tech questions. Definitely should check out this store if you’re in Arkansas and are in need of a cricket wireless phone. The store manager Alvin has compiled some of the best associates to help him in this store.

Am
Review №32

Love girl with dreads shes nice

Al
Review №33

Sharika and Meghan are a dynamic duo. The previous manager did a good training Sharika Those two two treated me like family

Sh
Review №34

I love it here!!! Sharika is always patient and answers my questions about the different plans & accessories.

Sa
Review №35

I went in the other day to get a few things and kayanna Jones helped me and answered every question I had to ask !!! Definitely will think about switching over !!

Sh
Review №36

Great customer service!!!!!!! Sharika & Kayanna answered all of my questions with great patience!! Will definitely return for my wireless needs

Jo
Review №37

I love Sharika! Shes the best

Lu
Review №38

Great customer service, friendly staff and knowledgeable as well. Alvin Miller is one of the best reps I’ve ever had the experience of dealing with. Will definitely be back!

Ro
Review №39

One of the best retail stores in south Arkansas. The employees are very knowledgeable and the manager was kind and courteous. Such a great team!

Ro
Review №40

Sharika might of convinced me to switch over to cricket to get this LG stylo 6

Ta
Review №41

Kayanna was extremely helpful. Its nice being able to walk into a store and get help immediately. I highly recommend these guys to everyone!

__
Review №42

Alvin Dwight Miller Jr is a perfect example of professionalism and hes very entertaining.. he sold me my phone and case Im currently using ... Thank you sonSincerely, Your Father Thurman

Er
Review №43

Sharia is by far one of the best cricket employees!

Al
Review №44

I came into the store talked to the manager by the name of Alvin I explained to him that Im having bad service in magnolia he nicely explained and directed to me their customer care file a network ticket but the would not give me. Who do I need to talk to about service in magnolia. Thats my only complaint other than that the reps are A1 in magnolia

Je
Review №45

VERY DISAPPOINTED WITH THE SERVICE I RECEIVED THEY BASICALLY SCAM ME OUT MY MONEY I GOT WHAT WAS SUPPOSE TO BE A PORTABLE HOTSPOT THAT WAS SUPPOSE TO BE 40GB OF DATA AND AFTER 1 DAY IT SAID THAT I HAD USED MY MONTHLY LIMIT AND I CAN PUT 40GB ON MY PHONE AND IT LAST LONGER THEN THAT I SPENT 170.00 SUM DOLLARS AND THEY COULD ONLY GIVE ME 88.00 SUM BACK THEY COULDNT GIVE MY MONEY BACK FOR SERVICE OR THE ACTIVATION FEE BUT THEY ALREADY NEW THAT RIP OFF DONT RECOMMEND AT ALL.... AND I DONT REMEMBER THE NAME OF THE PERSON THAT DID THE SALE BUT SHARIKA WHO DID THE RETURN I FELT HER ATTITUDE WAS VERY RUDE.

Da
Review №46

Sharika & the staff are great, friendly, hardworking! Always get the job done & make sure they get customers what they need!

Ke
Review №47

Very professional and knowledgeable staff! Alvin and his staff make you feel like you’re part of the family.

Ph
Review №48

They do the best they can with what they are allowed to do

Da
Review №49

Expect to put a dent in your wallet or purse . But when you need service, you gotta do what you gotta do.

As
Review №50

Love sharika she’s dope

Co
Review №51

This Cricket store always has the greatest down-to-earth customer service; also very affordable!👌

St
Review №52

Kay was an excellent sales woman with great customer service. With recommend Magnolia, AR Cricket Wireless is the best.

Ot
Review №53

The manager Alvin always takes care of my needs when I walk through the door. Very straight forward and honest about which phones I should invest in

Ku
Review №54

I just love Sharika great customer service!

Wa
Review №55

I would recommend magnolia ar cricket store. Good customer service.

Ja
Review №56

KayAnna was amazing ... great customer service

Ka
Review №57

Best One in the south !!! And has a an awesome manager, Alvin Miller will help you with anything you need!!!

Br
Review №58

Lorena favor me great customer service. Very satisfied.

De
Review №59

Customer service there is on point I just wish the service here was better

Wi
Review №60

My man Alvin hooked me with a good phone and price

Ch
Review №61

Your staff is wonderful we could go to the eldorado store which is 5 mins from my house but the manager there sucks takes personal calls in front of customer and adts like we are not important. The manager in magnolia talks the talk and walks the walk

Ju
Review №62

Great people... Even Alvins big head. We love yall.

T'
Review №63

Progressive leasing for the win love that a prepaid company has leasing options for a high dollar phone ❤️

an
Review №64

Love sharika at cricket

Do
Review №65

They are wonderful. They are geinouss

Ak
Review №66

Sharika was very helpful.

De
Review №67

The employees were very knowledgeable about their products and very helpful

Sa
Review №68

Great people. Great customer service

Ri
Review №69

Everytime I come they take care of my needs

4k
Review №70

If you looking for a great service Tommy he has a great sense of humor and will make sure you on point

Ch
Review №71

When my family switched from Verizon for a lower price and unlimited data, the associates made it simple and easy to switch.

Ch
Review №72

They are awesome friendly I stay with cricket because there employees

Sh
Review №73

Best cricket store ever!!

Sk
Review №74

The staff is remarkable!! Alvin Miller is an exceptional employee!!

Sh
Review №75

Excellent customer service down to earth people

El
Review №76

It was just okay nothing more

Je
Review №77

Iv had cricket before and I hope they whind up with a whole lot more towers than they have around here. Unless I was in a big city where theres lots of towers my phone would cut off/ wouldnt work a lot of the time.

Be
Review №78

Sharika was very great and helpful

sn
Review №79

Sharika is very great!

Ke
Review №80

Love your reps at the store

An
Review №81

Updated my lg stylo 4 for me :)

Je
Review №82

No matter the question, Alvin is always willing to help! Thanks for looking out for your customers!

Da
Review №83

Thanks to your staff for selling me a tempered glass saved M my e5 Supra :)

Te
Review №84

Service was fast and easy

Na
Review №85

Helped put my tempered glass on

Ca
Review №86

Rude

No
Review №87

Fast service

Br
Review №88

Friendly people

Re
Review №89

👍

Information
27 Photos
89 Comments
4.7 Rating
  • Address:909 E Main St, Magnolia, AR 71753, United States
  • Site:https://cricketwireless.com/stores/ll/US/AR/Magnolia/909-E-Main-St
  • Phone:+1 870-901-3505
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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