This is probably the most caring staff I’ve ever experienced within the optical industry. Dr. Nguyen takes her time and goes above and beyond to listen and make sure you feel comfortable. I’ve been seeing her for a few years now for my regular contact lens and glasses appointments. She is extremely thorough. Today I came in for some strange vision issues I was having and she gave a very thorough exam once again and assured me that everything looked OK after running many tests. She made sure I felt at ease and comfortable before I left her office. I would highly recommend Dr. Nguyen to anyone searching for a caring eye doctor who is at the top of her game.
My entire family has been patients of TSO for years. The office is well kept and the front and back staff are always professional and super friendly. I always recommend TSO to friends and Family. Dr. Masters is my go to optometrist. Her caring and outgoing demeanor makes you feel like youre in excellent hands.
This was my first visit after switching from my previous eye doctor. This place was really nice but what made it awesome were the people. Id complained that my previous eye care felt routine, and impersonal no communication no expectations just an exam and balance due... Not the case here from the preliminary exam by Dr. Nguyen to the super cool Dr.Masters even to Jack who rung me up. It was a great experience. Ive definitely found my new home for eye care. Id highly recommend TSO of Mansfield!!!!
I see Dr Prapta for all my eye care needs. The staff are fantastic and friendly. They are professional and caring at the same time. I recommend TSO in Mansfield to all my family and friends.
Front desk staff, clinicians and doctor were extremely professional and polite. Would definitely recommend
This place is really phenomenal from their staff, who greet you cheerfully, their scheduling efficiency, their modern clinic with updated technology (no puff of air glaucoma exam here) and pleasant decor to their patient and informative doctors. I love this place! Definitely recommend.
Dr.Masters is very thorough and takes her time explaining everything. Wouldn’t go anywhere else !!
Highly recommend! Staff is very friendly and helpful. I have been seeing Dr. Masters for a few years now and she is amazing. She is smart, thorough, patient and friendly. Would recommend anyone to see her if they need to get their eyes checked.The glasses selection is great as well. I needed glasses for the first time a few years ago and had no idea where to start. Tina was right there to help me pick out frames and was able to answer all the questions I had. She is friendly, honest and has a good eye for what glasses look best on my face. Her knowledge and patience is invaluable.
Dr. Masters is truly incredible at what she does, she has changed my eye care experience around! She is very knowledgable, personable, and really takes the time to help you understand the process. She is very patient and answers ALL of my questions at every visit. Her kind and friendly demeanor puts me at ease right away and she took the time to figure out what the best brand of contact lenses would be for me! The staff are very friendly and welcoming! I will definitely be coming back to see Dr. Masters and the staff for my eye exams! Thank you for all that you do!
Dr Masters and Tina did an outstanding job today. Both were very informative and answered all of my questions. I will definitely make this my permanent eye doctor!!
Very professional. They take the time to listen and understand all your needs. Best optometrist office I’ve been to in a very long time.
It is a comfortable place to have your eyesight set right. From the guys at the reception to the different attendants and Doctors, the whole establishment exudes confidence, comfort and competence.Hi Dr Nguyen..
What a wonderful experience!!! The staff was amazing! From the greeting when I came in, to staff staying passes closing time so I could finish picking out my new glasses all friendly and helpful. They answered all my questions regarding eye care. It was the best eye care facility I’ve ever been to!!!
Weve been going here for years including at the old location and you wont find any better place to go. The staff is great and always treats you with the most professionalism. All the doctors have been great so you cant go wrong on who you see. Truly a place you feel like family. Thank you team!
Doctor Smith is excellent! He took his time answering all my questions. I had tried contacts many years ago and it wasn’t a very good experience. The ones Dr Smith prescribed are perfect! I highly recommend him, if I could give him more stars I would!
Most professional office I have been to. Dr. Masters listens to you and very through. Optician Tins was so fun to work with I won’t go anywhere else.
I went to TSO in Mansfield and had a wonderful experience. Everyone was very helpful, knowledgeable and very kind. Dr Nguyen took the time to explain everything she was seeing and was willing to answer any questions I may have. Brittany was the tech who worked with me for all the initial testing she was very kind, thorough and a wonderful personality. Taylor went out of her way to help me find glasses I would be most happy with. It was a wonderful experience from start to finish.
Today was our first time visiting this office. I was highly impressed! My daughter needed glasses and was nervous about the eye exam. She absolutely loved Dr. Masters! She made her feel at ease. Dr Masters was full of energy, super sweet, had lots of useful information and made my daughters first visit a great time. All of the staff were extremely nice and very helpful. We will continue to see Dr. Masters and look forward to eye exams! I highly recommend TSO Mansfield and Dr. Masters!
TSO Mansfield is fantastic. On time and very efficient. All the Doctors and support staff are extremely professional.
TSO in Mansfield, TX was the BEST! The Doctor was very knowledgeable and professional. The entire staff was customer service friendly and helpful. Tina assisted me with my glasses selection. She was awesome and super funny! This is certainly my family’s new eye doctor office.
This experience has been quite eventful. I would certainly recommend anyone to come to TSO for eyeglass needs. Or any of the other kind of problems with their vision. The technician I had was excellent. And when it was time to pick out glasses I couldn’t have been helped any better or any more professional than I was. What a great experience I wish I could come monthly just enjoy the friendly happy atmosphere that seems to be in this office. Again five stars I don’t believe is Adequate we should at least do 10 and take it from there.My pleasureKen Johnson
Dr. Nguyen is attentive and interested in the patient as a whole and very thorough in explaining and answering questions.Taylor who helped with the selection of glasses is so sweet and also very attentive. I have been coming to TSO for many years and will continue to.
I really like the support staff and eye doctors. Everyone is kind and attentive. You receive help at arrival along with complimentary water a s sometimes candy. The atmosphere and decor is great. From beginning to end you feel that everyone there cares to take good care of you.
Professional amazing staff. From walking in the door to walking out I was taken care of. My optometrist and assistant were so kind and helpful, enjoyed some laughs. And when I chose my glasses, I had someone that cared enough to let me know what looked good and what didn’t. Very pleased!Thanks! TSO!
Walked in Saturday morning without an appointment as I was having lightening-like flashing in my right eye! Thinking it might be a retinal tear, the staff squeezed me in for an eye exam! Simone and Dr. Matthew took excellent care of me with the necessary tests and assurance I was going to be OK! No retinal tear, whew! Thank you!
Today was my first time going to TSO. I am so very impressed with the service I received. I arrived a few minutes early and was taken right in. Lilly made sure I was comfortable while she prepped me for my exam. Dr DeMaggio was attentive and thorough. Stephanie assisted me with the important details of picking out just the right frame. I recommend each one of them highly
Had an issue come up so I called to see if I needed to come in. Staff was wonderful and due to the nature of my issue I had an appointment less than 2 hours later. Every staff member I came in contact with went above and beyond to make my entire visit go smoothly. I saw Dr. Julie DeMaggio, and she was wonderful and so thorough. I’m so thankful a good friend recommended the TSO-Mansfield office to me several years ago. I absolutely will go nowhere else.
As usual the friendly staff greeted me and checked me in.After a short wait another staff member took me into the prelim testing area. Another staff member took me to an exam room and did a complete pre exam prior to Dr Smith.Dr Smith as usual did a complete job of.a new prescription and then I was taken to another staff person who did the paperwork ordering my new glasses.All in all a pleasant experience.
I have been a patient of Dr. Prapta for years and do not plan on changing vision providers even though I have moved out of the area. His office is timely, professional but extremely friendly and thorough. Always up to date with the current technology.
Dr. Prapta is far and away the best optometrist I have ever had. He is always personable, yet professional. He always hears my concerns and works for the best outcome for me and my son. All of the staff is equally kind and professional. I cant imagine ever going to a different optometrist or practice! 👍🏾
From the front staff to the optical and the Doctors in between, this is a quality office. Everyone is thorough and very professional. I highly recommend.
It’s always a great experience at TSO. From the minute you walk in to the minute you walk out everyone is so friendly, nice and helpful.
Love Love Dr Nguyen. When I first started having dry eyes I came to TSO and she was my Dr but she sent me to a cornea specialist who I saw for the next year but I felt they did nothing for me so I came back to TSO and Dr. Nguyen and that was the right decision for me,she has bent over backwards to help me and with results that I never saw at the other place. This is a great office with nice staff.
The entire staff from front desk to exam room is super welcoming and KIND. My son and I love how informative and helpful they are. 10/10 would recommend if you are looking! The only names I know are Dr. Masters, Lily, and Aaron, but everyone is wonderful!
Have been coming here for about 6 years. Staff is always so friendly & we love Dr. Nguyen! Never have to wait more than 5 minutes. I know mine & my kid’s eyes are in great hands!
Wonderful office and staff! I felt at ease and welcomed as soon as I walked through the door. The doctor and staff took their time when answering my questions and gave thorough explanations. The process flow was seamless. I was so impressed how easy they made it to pick out the perfect pair of glasses. Overall, every single.person was kind, knowledgable, and personable. .Thank you all for providing the most amazing care and customer service!
I love Dr. Shawn Prapta! He is so patient and caring. He takes his time and really talk to you about your vision. Also his staff, Lily, is so sweet and cheerful when she checks your eyes.
I have visited this location for over 5 years and tried a few terrible chain locations when I moved to Burleson… I make the 35 minute drive (one way) just to come here! The staff was so patient when I was unsure of some insurance info and they were able to help me. The tech and Dr. Masters were AMAZING!!! Just so thorough and easy to talk to. I’m so happy I can see clearly again! Definitely make this a place to get your eyes cared for.
Very good staff and Doctor. They are efficient and will answer all your questions as they make you feel at ease. Your best interest seems to always come first and it is by far the best eye place I have ever been to. Gary Hammonds. Mansfield, Texas. 7-2-2021
They got me in right away. We’re very helpful and knowledgeable. I would highly recommend them
I’ve been a patient at TSO for many years. Everyone there is so nice! Always a pleasant experience and the drs really take the time to listen and explain things. I wouldn’t trust my eyes to anyone else! I’ve seen Dr. Prapta and Dr. Masters and they are both amazing! Highly recommend
Dr. Masters and her team are excellent. They always get me in and out. She is incredibly thorough! Don’t waste your time going anywhere else.
Doctors and assistants were all very thorough. They discussed all prescription possibilities with me and included my input with their results in making the decision. They also explained all procedures and functions they were checking as they tested my eyes and vision.
We always have a great experience at TSO everyone you encounter is kind, helpful & professional. Customer Service is top notch and every Dr we have seen has been Awesome! Most recently myself and my 5 year old twins saw Dr. Masters and she was very friendly and thorough!
The my girls and I love the kind and welcoming hospitality. Dr Master’s is very down to earth and extremely knowledgeable in her field. Thank you TSO!
I visited for my annual eye exam. My visit started exactly on time which is important to me. All of the staff were friendly, explained what was happening and knew their jobs very well. Dr Nguyen did a fantastic job answering my questions and explained the health of my eyes in great detail. I would definitely recommend TSO.
Another year, another great experience at TSO Mansfield. Everyone was professional, courteous and friendly. Stephanie helped me pick out another great pair of frames. Can’t recommend them enough!
Dr. Masters is so professional and thorough. She cares deeply about her patients. Don’t be fooled by her age she is very smart also. The staff at TSO are very friendly and knowledgeable. Tina was awesome in helping me pick out glasses. I liked that I was not rushed and her honesty was super helpful. Overall my experience at TSO was incredible.
TSO is the only place Ill be going for now on for any eyecare needs. Jennifer and Vicki are excellent, thanks you guys!
Dr Masters is fantastic. They folks up front are very nice also.
I have been going to TSO for approximately 10 years. They have a wide selection of frames including designer frames. The staff is very nice and willing to assist in picking out the perfect frames.
Never have had a long wait. Dr. Cameron Smith and his staff have been nothing but pleasant. I had a work in appointment today and was seen and diagnosed within the hour. Highly recommend this office!
The service was outstanding! Aaron was very friendly. Initial exam was conducted by Kaylee and Bailee. They were very professional, but at the same time really sweet. Then, Cameron Smith was, as always, very through and friendly. I plan on a continued relationship with Cameron Smith and TSO.
I have been going to TSO Mansfield for 14 years. They have always done fantastic! Dr. Masters is excellent! Taylor is amazing! She will help you find the best glasses!
The staff and Dr. Cannon Smith are always informative and kind and caring
Everyone is always so nice when I am there. Always helpful too. Have been going here for years and even now that I moved to Grand Prairie I still come here.
Ive been going here and seeing dr.cameron for years! Always friendly at the front desk with little to no wait time. Dr.Cameron is always great and addresses all of my questions/concerns. The staff is helpful finding a pair of frames that look and feel great.
Such an amazing staff. Super friendly and spot on with everything you need to know. Leaving you feeling comfortable and understanding about was is required.
Highly recommended! Our family has been coming to this location for 8-10 years. We love all the doctors, assistants and the staff. They are all very friendly and easy to work with. 5 years ago we moved 2 hours away, but still come back for our yearly visits. We are happy to travel the distance for friendly, competent doctors who actually care about our well being. Thank you!
The folks at the Mansfield TSO are fantastic. My visits have little wait time, and the staff and doctors are super friendly and knowledgeable. I go in twice a year, once for a medical eye exam and once a year for contacts and eyeglasses prescriptions. Dr. Nguyen is fantastic, always friendly and makes me feel at home there. Her exams are quick but they dont feel rushed. She always makes sure all questions have been answered. I couldnt ask for a better eye doctor!
The entire staff here is always welcoming and polite. The doctors are very professional and take the time to explain everything. We moved almost an hour away but still make the drive because the service is worth it.
Only waited 3-5 minutes when we arrived for the appointment. The staff was amazing and patient with my 8 year old son. Trisha Masters accommodated to my sons dyslexia needs, making him very comfortable and responsive during the visit. Highly recommend!!!
Ive been going to TSO for years and have always received the best care and the staff always listens to ask my concerns and addresses them timely. Never an issue and always the best be l service. I will continue going until either they are gone or I am.
Dr. Prapta and today’s assistant, Kim, are incredible. Very personable, professional and efficient which made my visit today very satisfying. I highly recommend TSO Mansfield.
Always have a good experience when I go see Dr Smith for my checks up . Always takes his time and takes care of all my concerns .. the front desk staff are always friendly and welcoming each time .. appreciate this very much …
Love staff and how detailed everything was explained and cleanliness and professionalism I recommend this place to a friend or family member definitely will continue coming here thank you Dr. Nguyen.
Extremely happy with my experience. Dr. Masters and her staff were courteous, knowledgable and engaging. They made my experience easy and comfortable. The location was clean and well maintained. I would highly recommend this facility for your eye care needs. Wonderful all around
The Doctors and staff are friendly and very helpful. Everyone there took the time to explain everything and ensure that all of my questions were answered. Would definitely recommend this office to everyone!
TSO is consistently exceptional. I have been going to TSO Mansfield for years, even when I lived an hour away I made the drive here, each doctor is wonderful. Today specifically I had the pleasure of working with Tina to get me sized up for some new frames and had a great time and a few good laughs with her along the way! I will continue to be a long time customer of TSOM!
Great experience! Dr. Smith was excellent and thorough. My daughter and myself had our appointments and he was very good at making my daughter comfortable and understanding of the process. It was my first time getting contacts and they were very helpful in teaching how to put them in and out. Order glasses was very easy and Tina was fun to work with. High recommend this office.
TSO in Mansfield has been my eyeglass provider for years. Dr. Cameron Smith is precise with his eye exam. I have total confidence that I am getting an excellent examination and RX that is perfect. If not, they make it right. Thank you.
Dr Masters and staff represent the best staff in Eyecare. Thank you for restoring my vision to 20/20. I look forward to my next visit.
Dr. Prapta was the best doctor I have ever been to. Very knowledgeable, and patient. He was great at explaining the situation and had a very calming presence. All staff members I talked to were amazing as well. I would give TSO six stars if I could.
THe staff and service at TSO Mansfield is absolutely amazing! Our entire family uses Dr. Nguyen for all of our vision needs and would recommend her to anyone that is looking for a thorough doctor that cares about a patient’s needs.
Most amazing service and knowledge. TSO is the best in eye care
Very professional staff and they get you in and out quickly.A little pricey on their glasses and options.
Dr. Cameron Smith is a caring and competent doctor. I have been seeing him for about7 years and he never disappoints. Prompt and polite young ladies assist and are kind and efficient.
I came in to get my glasses adjusted on Friday and they were extremely professional and they did not charge me for the adjustment. Great place! Thanks!
I have been using this practice for 8 years now and have seen 4 of the 5 Doctors. My teens have both used this practice. I can say that every experience has been a positive one. The Doctors are all great and the support staff is always friendly, genuine and helpful.
Dr. Nygen’s passion for her field and her compassion for her patients are only surpassed by the gratitude of those of us who have been lucky enough to have found her! AND, the entire staff is GREAT!
Everyone at the office is amazing. From the front desk personnel, the assistant who helps before the doctor and the doctors. All of them are great. They are very personable, kind and are willing to make you feel comfortable. I don’t remember how I stumbled across TSO but I’m so glad I did. They are sure to go over your benefits and make sure you are aware of all costs and services. I 100% recommend!
Staff was very friendly. Visit was fast. Doctor took his time, very knowledgeable about my care. I will definitely be back and tell people to go see you.
Great flexibility and customer focused. Very friendly and professional staff
I just can’t say enough good things about this business. I had tried other places before I found TSO but was never happy with them. I’ve been going to TSO for a number of years now and have always found everyone there to be so very kind and caring. All the providers there take the utmost care to make sure your prescriptions are just right.
Ive been getting yearly eye exams for 20 years, and usually dread the long drawn out process. Not this time. Dr Masters had me in and out in no time at all! Highly recommend, especially in comparison to the big chains
My family and I have been a patients at TSO for years. They have always exceeded our expectations. Friendly doctors and staff. Would highly recommend anyone looking for a eye doc.
They were all awesome!! Really good experience!
The best eye examination I ever had. The staff were all very pleasant. The exam was thorough and the doctor spent enough time with me to explain was going to happen and the best options. I would refer my friends and family to TSO Mansfield.
The optometrist, Vicky Nguyen, is the best. she is very gracious, patient, and super nice. She is the only reason I continue to use TSO. The front staff need a refresher on customer service. Last year Jack, I think that’s his name, was very professional and accommodating
We have been coming to TSO for years now and have never had a poor experience! Dr. Nguyen is amazing as well as the whole staff! They never make you feel rushed and always make you feel important!!
The staff team is really nice, the overall experience was amazing! Thank You.
The staff and doctors are top notch. It’s like meeting with friends —friends who happen help me see better, too!
I love TSO Mansfield and Dr Prapta. I have been going to this office for a long time the front office staff friendliness and knowledge has declined over the years.
I really use to love this place. The best customer service for years. Totally opposite as of late. I drive an hour one way for my appointments because I really enjoyed this place. Except for the last 3 times Ive been here. I set the appointment. I confirm with the email. I take time off work. I make the hour drive. Only to find out that my appointment was not in their system or we left a voice mail but didnt even have the correct phone number on file! I cant be seen by the Dr. I set the appointment with. I hope they can contact me and fix this.
Fabulous! Fast! Fair! Friendly! Dr. P has a great welcoming spirit! Thanks Dr. Prapta! Angi
I cannot say enough good things about this place. This is the only vision clinic my entire family goes to! The entire staff is beyond accommodating and truly sincere. Our kiddos can be a handful, but everyone from the doctors to the techs do not bat an eye (no pun intended) about it. Although everyone is great there, Dr. Masters is pretty phenomenal!!!
Amazing team!!! Everyone was personable, thorough, knowledgeable, and efficient. Great experience!