I have been going here for years always a great experience! All staff are great! Also I saw Dr. Zhang today for the first time she was amazing, very personable and knowledgeable!!! I will continue to go here for my eye care. Thank you very much!

Love my experience every time I visit. Everyone that works there is super nice and very knowledgable! Glasses are always cute, might seem pricey but the quality is good and they can fix anything wrong with them up to a year! Very clean and organized too!! :)

Dr. Rached is excellent, gives you details of what she is doing, shows you the results of your eye scan and explains it in terms that can be understood!!And Andrew is great at explaining the frames and lenses when it’s time to pick and choose your glasses.Great team, highly recommended!!

Very professional and the team is amazingThey quickly realized that i have a problem who needs immediate careThank you GUYS

My visit was great and the staff was excellent and very informative and above all personable. The doctor was awesome and helped me out alot and explained my vision in depth. I would recommend the Mansfield eye doctor to anyone who is looking for a new optometrist and the environment of a great place. Thumbs up.

Absolutely wonderful! Staff was professional and very helpful. The appointment was amazingly quick but precise. No long waits. The doctor helped me with my eye exam and prescription. I am very glad I chose Baystate Eye. I will definitely be back. Thank you!

Been going to Bay State Eye Ctr for years. Always friendly, prompt, professional service, good selection of frames, etc.

From the appointment text and phone reminder, to the front desk happiness and efficiency, to the professional pre doctor exam, pictures and tests, to the great and thorough annual eye exam by the doctor (with great and friendly explanations) and finally the wonderful service in finding new frames (no pressure) followed with what I consider reasonable pricing, oh yes, I was thoroughly impressed with my annual eye exam today, 9/1/21. Highly recommend Bay State Eye Center in Mansfield. MA.

All staff members were professional, and Dr. Lynch was very helpful. He seems to care about his patients, and the information provided was so useful!

Just there with Dr Lynch. Visit perfect as usual. I travel from Barnstable to come here. I would recommend. A+++

Outstanding operation. Friendly, knowledgeable, thorough, good listeners and very detailed to my vision needs. If I could leave 6 stars I would.

My visit went great. The staff were all attentive, professional, and pleasant. Great experience all around.

Great service. Outstanding selection of frames and lenses. Customer service and explanation of my medical issues with my eye site was direct and easy to understand. Definitely will use again!!

Excellent experience from the front desk Jenn to eye exam with Dr Hentschell.I have never had such a tborough exam.Alex Kuhn was extremely helpful with pricing & ordering new lenses for my sunglasses. Highly recommend Bay State Eye in Mansfield Ma.

Great atmosphere. Everyone was very nice and helpful. The entire staff does a great job.

Always a great experience here. Everyone is very nice and the office moves very efficiently. They explain any conditions thoroughly and put you at ease.

I feel very confident with my Dr. Lynch, I’ve been going to him for many years. He’s extremely thorough and answers all your concerns..And you’re not rushed..

I continue to love this practice more with each visit. I have been a patient of doctor Lynch since 2001 and have been happy with every doctor my daughter and I have seen and the care we have received. Off the staff is great to work with. Schedule runs on time, and everyone is helpful and friendly.

Everyone who helped me during my visit at Bay State Eye Center in Mansfield was very knowledgeable and answered all my questions. I was very comfortable and my anxiety level was low.Thank you Meagan, Dr Rached and Dan for making my appointment easy!

Quick and easy service - I was in and out within 30 minutes with an updated prescription and new contacts. Dr. Rached and her staff were super nice and accommodating, and the building was nice and clean - definitely recommend!

By far, my favorite eye doctor Ive ever been to. The staff is friendly and accommodating, helping me find a last minute available appointment time that fit into my hectic schedule. I was seen right on time and they thoroughly explained the different tests they did on my eyes and the results of them, answered my questions, and I was out of there 25 minutes later with a fresh pair of contacts in. Id give more than 5 stars if possible.

I’ve been going to Baystate Eye center for about two years. The staff is very friendly. They walk you through the entire procedure while you are there. They explain to you everything as the procedure goes on. They take the time to answer your questions if you have any. I recommend anyone to go there. I’m very happy with them!

Staff is friendly and efficient. Great service by Tim and the gang

Everyone here is friendly and welcoming. Dr. Lynch takes time to explain things in detail. By far the best optometrist I’ve been to.

Great service, great selection. Doctor was very friendly and efficient. Have been coming here for years and will continue to return for years!

You guys did a good job, friendly staff that made me feel important. You guys got me looking great and feeling great. The glasses are a nice fit, and I can see better then I have since I was a little tike. Thank you for all your help.

Everyone was really nice. The doctor was very understanding about everything and answered all my questions

Reception staff are friendly and helpful. Technicians are supportive and informative during exams!

As always, Dr. Lynch was extremely thorough and answered all of my questions. I really appreciate the time he takes to explain things to me in a way that I can easily understand!

Recently got new glasses here. Struggling with lenses and was finally able to get back in to assess issue. New lenses have been ordered after determining issues with original lenses. Mr Lynch was extremely thorough and patient with how picky I was being. I hope to upgrade to 5 stars when new lenses arrive and are what I need.

Brought my 85 year old Mom for an over due eye check up. The staff was amazing! Mom was comfortable! I was able to go in to help her and everyone made our her visit perfect! Love this place!

I had Zhongliang Ju, OD, he and the other staff working during my appointment made the whole experience smooth and pleasent.

Very knowledgeable staff and new equipment. No more puffing on or dilating the eyes!

Multiple family members are patients here and referred me to them! Great experience, especially as a first timer! Broke everything down and was able to understand the issue along with the steps to ordering glasses with my prescription!

Everyone was extremely knowledgeable and helpful! Highly recommend!!

My husband and I see Dr. Lynch at BayState Eye Center and we couldn’t be any happier with the care we receive! Dr. Lynch is incredibly knowledgeable, kind, compassionate, he participates in numerous missions to Mexico proving so many people with the gift of clear vision and healthy eyes! He is friendly, easy to talk to and always addresses all of our concerns- we never feel rushed! He is the reason my husband knew to see a specialist for a specific and unique issue with his eyes and this has saved his vision! The staff are also incredibly helpful and caring! We never experience long waits and whenever we call they are ready to help! I recently broke my glasses right before the holidays and BEC was able to get me brand new ones the next day! The space is very clean and organized and they have followed all the guidelines during the pandemic and we both feel very safe every time we go! If you are looking for the best optometrist, look no further! You will be very happy with BayState Eye Center!

This office is great! Super friendly professionals in a SPOTLESS, calming environment. Recommend them highly!

Easy appointment. Pleasant exam. Would recommend

Highly recommend Bay State Eye! I had a great experience with the staff and the MD Thanks !

I’ve been going here for about six years and have been very happy.

Everything was easy and convenient from scheduling. To Finish very fast friendly and professional

Everyone was super nice and friendly & helpful. I’ve been coming here for years and am always satisfied. My prior eye dr Dr Lambert left the practice and I was seen by Dr Rashed. She’s fabulous also!!

First time visit for my son, Dr Rached & staff was couteous & thorough.

Super friendly and informative staff! Very thorough!

Well run office. Everyone very professional and helpful.

I loved going there. I have a spinal disease & the entire staff made sure i was comfortable & that i was able to reach the machines. Everyone qaa just so very nice. I highly recommend them.

Excellent experience, great care and outstanding customer service! We love the whole team and Andrew is fantastic helping you choose the right set of glasses!

I have been going here for 3 years and I have always had a good experience. I had a 430 appointment today and I got home early and called and asked if I could come In early and they saw me at 330 and I was in and out in no time.

Super friendly and very professional staff

This was my first visit at this office and it was absolutely amazing. The staff is so friendly and helpful. Dr. Joyce Rached is wonderful. I was so happy with my visit today and I will for sure be back for all my vision needs! Thank you!

Great experience! Front desk staff was friendly and efficient. Dr. Wooler was great, very informative, professional and easy to talk to. Updated equipment, very covid safe. Would definitely recommend this practice.

Very pleased with both the eye exam and eyeglass purchasing process. Dr. Lynch took the time to answer all my questions. And I was very pleased with the safety protocol. Would definitely recommend.

I had a great experience at BayState Eye Center, everything was great from the moment i walked in to the exam and picking the glasses.Its been years since I last got eyes my checked. Dr. Rached was absolutely amazing and was very thorough about each process as well as explaining everything in detail! Would definitely recommend Dr. Joyce Rached as well as this wonderful office.

My husband and I had our appointments with BayState Eye in Mansfield this morning and everyone was so nice and professional. The doctor was very thorough and explained everything in detail. The eyeglass specialist was very patient with both of us as this is my first time needing glasses. Eek! Thank you for a great experience-would recommend BayState Eye to anyone!!

I had a great experience at BayState Eye Center! Its been years since I last got eyes my checked so I was very nervous and did not know what to expect but Dr. Rached was absolutely amazing and was very thorough about each process as well as explaining everything in detail! Would definitely recommend Dr. Joyce Rached as well as this wonderful office.

The people at Baystate Eye are awesome to start with. They are very professional and personable. I walked up for an appointment and forgot my mask. They even gave me one. The pricing was good too. I can only recommend them. They are quite a team. Brad Wills Mansfield

My experience at bay state eye care was great! From check in, to getting my eyes evaluated by Dr.Rached, and picking out the glasses. Dr.Rached was very thorough with the exam and provided a lot of educational tips. Highly recommend!

Baystate Eye is a great place to get checked up by dr Lynch and get fitted for glasses by Andrew.

I had a great experience at Bay State Eye Center! I hadnt gotten an eye exam in years and did not know what to expect. The office is beautiful and very well organized! It was a pleasure to meet with Dr. Rached for my exam. She was lovely and answered all of my questions and took her time explaining everything. I would definitely recommend this office!

New patient and was impressed by the customer/patient service . Professional and personal care from start to finish Very pleased and will recommend to friends

Very thorough and pleasant to deal with !

I’ve been going to Bay State Eye Center in Mansfield for several years now and have always been very pleased with their services. They have modern equipment, do a thorough exam and provide quality eyeglasses.When I needed to have my eye checked urgently, they saw me that same day.I couldn’t ask for more.

Safe environment, friendly staff, state of the art equipment, respect for my time (last eye doc always required a 2 hour wait), complete exam, professional doctor who answered all my questions without rushing, beautiful glasses.

Very clean and professional. I highly recommend BayState eye center in Mansfield to anyone who’s looking for an optometrist who takes their time to explain every details to you and help you find the right fit of glasses for you.

Love it here! Lovely staff. My 9 year old loves the way they do their testing.

The entire staff was very polite and professional. I haven’t had an eye exam in a very long time and they made the process very easy.And yes, I need glasses 🤓

Very pleasant and proffessional staff. The environment was very clean with the staff maintaining sanitation without missing a beat.My appointment was completed in a very timely manner 5 minute wait time from registration to being examed by the doctor.Choice of frames for glasses were exceprional.This was one of the most pleasant experiences for a doctors appointment. I highly recommend them to anyone.

All of the staff were very friendly and helpful during this awful time. There was no wait time I went right in and after the exam I was brought over to the selection of frames I could select from. It was an easy going appointment 👍

I saved a lot of money! Insurance plans are confusing but they made the process easy.

Very patient and helpful with my contacts. Very fascinating and advanced instruments also!

A very pleasant experience. Thorough, easy to speak to and great guidance for choosing frames. So happy. Will recommend highly.

High tech, friendly, easy process. Highly recommend!

All staff was a pleasure. Good experience.

Everyone was very nice, but its apparent that they just want to upsale anything they can. Came here for a new patient appointment, due to moving and needing to find a new optometrist. I had all my records sent to the office, and they still asked me to provide my previous prescription and contact lense brand. I told them I was happy with my contact I used, and was not interested in a different kind. Dr. Lynch gave me daily samples that I already told him I did not like to wear, and then charged me $55 for a contact lense fitting I did not want.They also did a retinal scan that they charge $39 dollars for without even telling me it is an extra charge or giving me the option to opt out.I am very unimpressed with the service and how it was all handled. For me and my husband, what should have been a $20 copay turned into $160 unexpectedly.EDITED TO ADD IN RESPONSEI apologize for the contact lens fitting comment, I have checked my insurance and see where I errored. Within an hour the daily lenses had already started drying my eyes out. So I will stay with my originals.I still stand by that you should inform your patients that the retinal scan is not covered and it will be an additional fee. Just claiming you do it for eye health comes off as very shady without giving your patients informed consent.Overall I think you personally are a very knowledgeable physician.Update #2Both Dr. Lynch and his office manager reached out to me to discuss the situation. Both were very kind and concerned about righting the situation. Marisa took my feedback and assured me it is in their practice to inform patients of the benifits/cost of extra services and apologized that we were not informed.Very impressed with everything. Would recommend.

My daughter broke her glasses which she didnt have very long but they took care of everything got her a new pair and I have one happy kid. Always love Baystate wont go anywhere else

What an amazing office!! Easy to book appointment by phone or web the office is easy to find and great hours!! The staff here were all wonderful!! The doctor took her time explaining everything both her and her staff all answered all of my questions. All together I had a very pleasant experience at my appointment, and my daughter whom will be there in a few days will love the experience as much as I did!! Highly recommend you check them out. They have a great selection of frames and will send you home with your Rx just in case you want to look up for yourself to see about another style of frames. Thank you for all of your help, each of you!!

Good medical care is table stakes. Great service from people who care is what makes Baystate Eye special.

This is literally the first public review Ive ever written. However, I feel it is important for potential clients to understand what they are getting into. To be fair, this is only my experience with one of the Optometrists and cant offer an opinion on any of the others. Two of my school age children have been wearing glasses for years and as they grow quickly their prescription can change drastically year over year. We chose to try Baystate Eye Center as it is much closer than our previous Optometrist. My very first interaction with the desk staff was exclusively driven by them trying to upsell me into using some new piece of technology or test (without mentioning the extra cost). We havent even left the waiting room and they are trying to sell me extra testing. Do the kids even need it? Is it appropriate for their specific situation? It was a pure up sell. I felt like I was at a car dealership and being sold a roof rack and clear coat. We showed up early for our appointment. Lets just say we waited an unreasonable amount of time every step of the way. I do understand that sometimes backups happen and the wait is not the reason for the negative review. The issue came when we got the results for the eye exam. My middle school child has been using contacts for 5 years. Not the best experience with the exam process, but we walked away with the new prescription. My daughter struggled with the new prescription from day 1 and after a couple weeks of misery we went back. We were forced to wait a very long time again. The OD came in with an attitude of annoyance and disbelief that the prescription wasnt correct. SHE DIDNT EVEN TEST HER AGAIN. She just asked what her old script was, quickly copied down the old script, threw it at us and walked away. To add insult to injury, she wrote the script for the wrong brand/style of contacts and my daughter still couldnt comfortably wear the contacts. This isnt a complaint because my feelings are hurt or someone was rude, the experience we had seemed to demonstrate gross incompetence and little concern for the well being of the patient. Do your research. Needless to say, we will be going back to our old Optometrist.

Super clean place. Hand sanitizer everywhere.All staff nice and helpfulDr. Reached joyce professional

Top notch experience. Super clean for COVID protocol, friendly, helpful and meticulous eye exam done by Dr. Joyce Rached. Highly recommended to family and friends!

The employees and optometrist were very knowledgable and had awesome service. But keep an eye on the slip you sign when you go in. Our co-pay would have just been $10 each, and they performed other procedures without informing us that it would cost us more money. Very unprofessional in that regard. Will not be returning.

Everyone was friendly and efficient. The staff had good covid safety procedures in place and followed them

Bay state eye center has a very clean office and the staff are all very professional and helpful. I’d recommend to any family member or friend.

Very easy to schedule an appointment. The examination was fast and painless and the staff and doctors were professional and friendly. The pricing is very reasonable.Definitely recommended.

Very friendly staff. Dr. Lynch takes time with you and answers all questions

Great and easy experience. From checking in to the pre-testing and finally seeing the doctor. Great staff and amazing Doctor Rached. Highly recommended to all.

When for some special eye testing today. Everyone is so very nice and very professional there. Its a pleasure to visit. ❤

My appointment went very well very expedient and thorough I would highly recommend this optometrist group

Staff was great. The appointment was on time. All my needs were met and addressed. I thank you BayState Eye Center

Very good and very nice

Can’t being to say how amazing our appointment was. I took my son in for his 1st pair of contact fitting. Upon arrival I was greeted by the staff. All his paper work was already filled out via an email so I didn’t have to fill anything out there. We had no wait what soever. Dr. Rached took her time and answered all my sons questions and we didn’t feel rushed. She also helped him pick out his glasses after listening to the styles he likes. I would most defiantly be back with my other kids and my self.

Friendly staff..very clean and covid conscious..Dr. Tim Lynch was excellent in guiding me through all procedures ..

Very nice staff, good selection and the place is spotless.

Great service as always

Very efficient

I have been with Dr. Lynch for many years in Plymouth. He always makes my visits (exams) a joy - the office is thorough, efficient, use the latest technologies and work together well as a team. On the human side, Dr. Lynch takes the time to talk to me about his findings, what to keep doing or what not to do, the best type of glasses to purchase based on my prescription and theres NO pressure to purchase eyeglasses at the office. Its a win-win. Great quality eye examination and you dont have to get your glasses there!! Highly recommend :)

Great employees! Shelby at the counter is always so energetic and helpful and sweet! No one is pushy on buying extras or more expensive options. Recommended this place to a friend who will be going this week. So happy with my new glasses and contact lenses!

Recently switched to BayState and am thrilled that I did! Exceptionally friendly and helpful staff. Dr. Lynch and his assistant explained everything that they were doing and what they observed about my eyes/sight along the way. My glasses were ready very quickly, and they have called to follow up a couple of times to hear how Im doing with my new glasses and offer to adjust them at any time. Highly recommended!

My husband and I have been going to BayState Eye Care in Mansfield for a few years and we are so glad we switched to them. The entire staff is so friendly and welcoming. Dr. Lynch is incredibly knowledgeable, caring and gives easy to understand explanations and great eye care health tips. My husband and I both have specific issues with our eyes and Dr. Lynch hasn’t been very proactive with our conditions. We plan to be patients of BayState for all our future eye care needs. They also have the latest and greatest in eye health and the office is always clean. We highly recommend BayState Eye Center!

Reliable service, professional, helpful, and just nice overall whether it is the front desk or the doctors office. Prices are reasonable and all are passionate about what they do. I love the emails about the doctors work in Mexico. Helping out with such an incredible cause.