Definitely recommend metro self storage. The place is so clean and organized.. Ty was a huge help and very friendly! He explained options and provided helpful insight. Very pleased with our experience!!

Have had a very satisfactory experience so far - up to and through the initial leasing application. Looking forward to continuing to work with Jackie during my lease term. She has been friendly, knowledgeable, and generous with her time to help me discern exactly what my needs are. The facility is clean and well lit and hours of operation are well within what my needs will be.

I have used Metro Self Storage of Maple Grove more than once. The experience has always been excellent! Their facilities are super clean, climate controlled with very easy access. Jackie is super nice and will go out of her way to help you get the storage space that fits your needs. The prices are competitive and there is no long term contract. I’m very happy with every aspect of this self-storage facility.

Clean and well taken care of. Good property management.

I have used Metro multiple times over the past several years and been very pleased. A little more expensive maybe but it’s wonderful to drive inside and have a facility that is heated and cooled. I recently changed to a larger unit to accommodate some additional furniture. Agent was very pleasant and mission accomplished. When I came today with the movers she would not let them drive in and could not even come in the back door. This in spite of the fact that the driver has been here before and came in with the same truck. The agent was absolutely unreasonable. Both drivers spoke to her and were very professional but there was no reasoning with her. A little bit of power goes a long way. Of course it means nothing to her because I’m the one that will have extra charges. Her attitude and demeanor were upsetting and unprofessional. I can no longer recommend them.

Made everything quick and painless. I wish required specialized locks ($15) and mandatory insurance were included in rate quotes, but 50% off the first couple months softens the blow. Nice folks and super clean/ safe facility.

I totally loved the storage place. You drive in, Get out of your vehicle, load the cart, go to your locker and done. Very easy, very clean, bright and well lit. The office personal was fantastic and they showed you everything and answered all of my questions. I absolutely loved it. I would recommend this facility to anyone needing a storage locker. 5 star all the way.

The Maple Grove location is always clean and well kept. The staff is friendly and makes it easy with automatic payments and able to answer any of my questions.

This was a very quick and affordable way to store some items for about two months. The facility is SUPER clean, great customer service and very easy to use.

Herb and Jackie are both so great to work with and made this process so smooth! Highly recommend Metro Self Storage! All units are climate controlled and monitored 24/7.

Great service! Resourceful personnel! We had an unusual situation with our moving company and Jackie from customer service did an amazing job giving us options and finally solving the issue. She made our day!

Never had any issues here. The staff was friendly and the facility was always in good order.

I have been with Metro Storage for over 5 years and I can not say enough good things about them. Their staff has always been friendly to work with and their facility is always cleaned and well maintained. I always feel safe when entering because of their security in place. I would recommend them to anyone looking to store some of their belongings either short or long term.

So happy with Metro Self Storage. Jackie provides wonderful customer service & facilities are really clean & secure.

By far the best storage facility around. Super clean and the staff is amazing. Jackie has been so incredibly helpful. Highly recommend this place.

Was very impressed! The property manager. Jackie explaned everything in detail she was very nice! Showed me around facility, well lighted comfortable temperature very clean will most certainly recommend friends and family!!!

HI I would like to say That Jackie the property manager and staff are awesome!! Jackie very professional and pleasant kind person to talk to! and has been nothing short of helpful to me! her facility is nice and clean! well kept!! I noticed a man on the driveway .. Ed I think his name was, he is a maintenance technician he was fixing a trip hazard in the drive thru making it safe! kudos to Jackie and Ed for keeping a safe environment at Maple Grove My stay was very pleasant and I felt very secure there! John Past renter

We have used Metro storage twice in the last 2 years…Jackie is very accommodating…the building is clean…easy to get to our unit

Just wanted to thank the Metro Self Storage Maple Grove staff for the great job they did over my 14 month use of a storage unit. The facility was immaculate always and we appreciated the ease of use. Keep up the good work!

Jackie was awesome! Very patient with my questions. I would give her 10 stars!

Great facility! Very clean and well taken care of. Excellent staff!

Very helpful and friendly staff. Went above and beyond. Would highly recommend.

Jackie, Property Manager, did a great job explaining options and helping me get set up.

Great service. Easy to use storage unit with great access and climate controlled for all seasons. Highly recommend this location.

Clean building and unit, very friendly and informative staff, quick process! Nice job

Ive stored with Metro on and off for the past 10 years. They have consistently treated me with respect, have reasonable prices, and the building has always been well maintained. The hours of access are flexible, and the units themselves are clean and tidy.I will be bringing my items to store here again when the days comes.

Very helpful, good explanation of all the tnformation,JACKIE VERy PLEASANT to show me around.

Jackie was great. Professional. Helpful. And knowledgeable.

Friendly, helpful, and the prices were right! I appreciate Jackie’s great service & help :)

Past tennant...... needed storage space in a hurry!! was selling house... The property manager Jackie took care of me ! she was very kind and professional! she saved a space for me, and set it up for me to move in It was very clean and the staff at Maple grove were very helpful!! thank you !I would and did send my friends to Maple Grove!

Staff is awesome- helpful, professional, and accessible. The space is amazingly clean, like super clean! It is modern and safe and I will absolutely use them again when I need a storage solution. Rates are very fair and options of sizes is great since I continued to progressively downsize my unit.

Great service and wonderfully maintained units. Indoor climate controlled!

Jackie is great! There was a billing issue on my account while I was on vacation and not only did she contact me to resolve the issue, but she went above and beyond by contacting her area manager to have them removed before getting my account up to date. She alone is enough to keep me storing my goods here and I will recommend anyone with storage needs to come her way. Thanks Again Jackie!

Jackie was very personable. She helped me with our existing storage unit which we would like to down size. She helped me with several options and was very helpful showing different units as well.Thanks !Paul

We have rented space at Metro Storage in Maple Grove several times over the past 6-1/2 years. Our experience has always been excellent: the facility is clean and well maintained. Jackie, the facility manager, is knowledgeable, friendly, efficient and shows genuine care for her customers. Recently, we were once again in need of storage space while the basement in our newly purchased home was finished. Even though our new home is now a 25 mile drive to Metro Storage in Maple Grove, we didn’t hesitate to once again rent space there. Though we have plenty of options closer to our home making the trip to the Maple Grove facility was well worth it! Thank you Jackie for the excellent job you do every day.

Jackie was great to work with and made the entire process super easy. Thank you Jackie.

Best storage I have rented so far. The place is clean and their services are top class.

Great place, I can understand the high prices for a convenient, big, secure and high demand spaces.

Very quick process very cheap nice big clean place very nice helpful employee.

Great clean climate controlled storage, not the first time I used metro storage in Maple grove and wont be the last time, highly recommend.

Friendly service, very efficient. The building, along with the units are very clean.

Great expierence with Jackie! I had been shopping around for a storage facility and was surprised how clean it is here compared to others!

Excellent experience..climate control a definite plus

Quick checkout - super clean facility- friendly staff!

I upgraded to a bigger unit and Mathew was very helpful. Even helped to get the unit door open as it was stuck.

Quick Service, Readily Accessible, No Headaches

Very helpful and very kind to work with.

They might very well be a good place, but when I sent an email through their website to request information, I never heard back from them. They are really close to my house, but since communication was lacking, I decided to go with another place.

Herb was perfect! He explained everything and very informative. Easy process!

Nice experience. They have carts for unloading stuffs. Excellent customer service

Theyre always helpful and have very lenient terms for those hard times. I really like the controlled temperature and security code access-I recommended Metro

Very nice staff

Very clean storage facility with a friendly staff!

Jackie was very helpful. Everything was smooth and easy.

Comfortable temperature. Always clean. Manager and staff very helpful. Would highly recommend.

Great staff, friendly and accommodating!

Very clean and secure!

Super quick and helpful!

I like that its climate controlled and conveniently located very close to where i live, but i lucked out with that. The staff is friendly and very helpful. Especially the Manager, Jackie. Ask for her if you can.

The facilities are FANTASTIC. Clean, well maintained, easy in and out, good temperatures - just all around great. The staff was super helpful and cheery (thanks Kathy!). And even though I was supposed to give a written notice, they checked me out of my storage unit without so much as a phone call on my end because they noticed that I had taken the lock and swept - this saved me money. Whenever possible, I will only store with MetroSelf again.

I was really impressed with cleaniness of facility, Jackie, the woman that helped me was both professional and very efficient. She was very helpful in determining the size of storage I needed and still got me taken care of expediantly. I would recommend this place to anyone

Kellie is very helpful nice and has a wonderful personality. She is a great asset to your company. My account is not under Janet Hester it is under Janet nor skin. I love doing my business here. Thank you.

I loved how my unit was indoors so it was temp. controlled. The staff were great to work with, and the prices were the best compared to other storage facilities. If I ever need a storage unit again, I would definitely go through Metro Self Storage.

Excellent and helpful staff. The facility is very clean and well maintained. Having temp controlled storage at a reasonable price beats the others.

I would err on the side of caution when renting a locker at Metro. The Privacy Act is being violated by one of their employees (how certain tenants ... they dislike ... are paying or rather NOT paying their bills, who is having their possessions going to auction & why, as well as other particulars of the renters situation - so much is being disclosed to other tenants). Ilegal and Unethical. Other employees come to work presenting themselves as though they have been in a bar all night. Sprinkler heads out of service. Code Violations. Be Observant when touring Metro.

I love this storage facility. Clean, friendly, professional, prices are fair and its temperature controlled and all indoors . Loved having my stuff here for 2 years :) easy online payments .

Awesome place for storing personal property. Manager Jackie was very informed and very helpful. Facility was clean, bright, and easy to navigate.

Deceptive over the phone. They dont tell you that you have to buy their insurance. They even have a sign inside their office that says insurance is recommended. They actually require you to buy it. There is a difference between recommendation and requirement. They just wasted 30 minutes of my time and gas.

This place rules! They were able to help us out to get our Uhaul unpacked. The storage units are easily accessed and the place is cooled and well lit. Thanks for all your help guys!

The whole process was very easy. Working with Kellie in the office was a pleasant experience! I wouldnt hesitate recommending Metro Self Storage to anyone!

Disappointed with hidden fees. What the advertised specials dont tell you is that there are additional fees that are essentially required. 1) Need to buy their lock. Please note that they require different locks purchased for indoors vs. outdoors, so if you have rented their before and kept the lock...not necessarily going to work. 2) Bring your Insurance Binder from your Insurance Company proving that you have insurance coverage for offsite storage. If you cant prove it with the right document, you are forced to buy insurance with their provider before they will allow you to rent. Then be sure to follow their exact procedure for giving notice well in advance to ensure you dont get zapped with the next months rent. As long as you understand what you are paying for, then this is a very nice, clean and safe place to store your treasures.

Great experience with my first time renting a storage locker. Veronica was extremely helpful and knowledgeable. Highly recommended!

I love the facilities because it is secure, clean and well lit. Kathy is always very helpful with anything I need. Very happy storing my things there!

We used the Maple Grove facility for three years. We referred two new clients to Metro Self Storage and never received a referral fee. Derrick, the district manager said there was nothing he could do since there were no notes in the system. My response, Wrong answer. Their customer service and fee creep are outrageous. I would NOT refer to them again. I found a new place to rent!!

Veronica is simply amazing, fun, professional, accommodating. Metro has been a trusted storage partner 3 times for us. There is a reason we keep coming back.

Veronica went above and beyond to ensure our customer experience was exceptional! Thank you for the great service!

The staff is great, especially Veronica! Aside from that, the facility is clean, and the climate control works very well. Unfortunately, maintenance seems to be an afterthought. The main garage door at the back has been broken for months and the corporate ownership seems uninterested in fixing the issue. Its extremely inconvenient. If it werent for the staff, I would have moved already.

Excellent service and a clean facility. No problems with the storage facility or personnel. Recommend this facility to anyone.

Head and shoulders above the other climate controlled facilities

We needed a storage unit immediately and as it was our first experience at a rental facility, we were a little apprehensive. Thanks to Veronica who was very professional and personable, we were able to see the unit and had all of our questions answered before we made our final decision.

Great place- clean and easy to get to unit. VERY knowledgeable and friendly staff!

Friendly staff and very well designed and layout has been excellent thus far.

Very nice facility. The best part, however, was the wonderful staff at this location...so helpful and nice!!

Many storage places set you up with a unit -- thats it. Kudos to Kelly for taking care of us, helping us find the best unit for our needs and treating us like people!

Clean place. Friendly service too.

Clean safe harm reduced place

Nice and roomy

10/10

Warm

Way to expensive for ME!!