My daughter went used car shopping and was ignored by several sales staff at other dealerships. Jeremy Woerner at Kline Volvo was happy to assist her, was exceedingly helpful, answered all her questions, helped us through the process to purchase the car she chose, and we felt we had gotten a great deal on our trade-in. I would 100% return to Kline Volvo for my next car purchase. Cant say enough good things about them, everyone was friendly and helpful.

John Rogers was my salesperson at Kline Volvo and he was fantastic. Took care of all our needs in finding a used car. Super helpful and not pushy. They are a great dealership.

Just had my 80,000 mile check up on my V90 at Kline. Mike Henrickson took care of me this time and did a great job. Great communication, follow-up, and loaner car. Actually fun to go in and see the Kline service team!

I always receive excellent service at Kline Volvo. Scott Muellner will make sure you are well cared for and service is done correctly.

I do not write reviews, but I had such a great experience that I am. If I could give 10 stars I would. I recently bought a used vehicle from them that wasnt a Volvo. I honestly read the reviews prior to choosing which dealership I would go too. I had found a similar price/vehicle but the dealership had less positive reviews then Kline Volvo so I went with them.We worked with Owen, he had the car out and ready prior to my arrival. He was very pleasant and not pushy at all. He was very responsive with any questions or when we need to communicate with him. We got to test drive it home and came back the next day to purchase it. We financed through the dealership and their rates where just as good as what I was independently looking at. Mike the used sales manager was very pleasant as well to work with. He was able to make our set budget price work. The whole process took about 1.5 hours.The real gem here at this dealership is they CARE ABOUT THEIR CUSTOMERS AFTER THE SALE OF THE CAR. We had something come up within a week of purchasing our car. They took care of us with a loaner car, delivered it to our door even, drove our car back to the dealership till they could look at our car, took care of the problem, delivered it back and picked up their loaner. (This service is amazing especially when you have little kids 3/5yrs old.) Owen our salesman also delivered/dropped off the cars.I have never been partial to any dealership when buying a car, but I would 110% recommend working with these wonderful people at Kline Volvo and if and when I need a new vehicle I will be looking at them first.

Highly recommend this dealership to anyone looking for a Volvo. We’ve purchased a lot of vehicles over the years and really enjoyed working with Ann in Sales. She was transparent and fair with pricing for our trade and the XC90 we were looking at. Her and managers Melissa and Mike were courteous, professional and class acts which is sometimes tough to find in this industry.

Kline Volvo service is awesome! I have serviced my 2010 Volvo XC60 there since I purchased it. Now my car has over 150K and I love the 15% off of all service because of my mileage. I use to get my tires and batteries elsewhere - because of the cost. But Ive changed to Kline because they are very attentive and prices are about the same. Bo Dunaski, my service provider, is always helpful and squeezed me in last week when I needed an urgent battery replacement. It is nice to have a relationship with your provider.

Our salesperson, Nick McGovern, was extremely patient and helpful. He had an easy, confident, yet mild-mannered approach which I appreciated. The other staff members with whom I interacted were also very helpful with my many questions about this new car!

I had a very good experience in getting the service for my car this week. In addition to scheduled service, I was able to get a set of mats installed in my car as well. Thank you, Scott Muellner, and everyone for the courteous service.

My service technician, Mike Hendrickson, did a great job. He was responsive to my messages and sent me a video showing the work he completed.

I stumbled upon purchasing the XC40, as I had already built my BMW and was going to purchase at the turn of the year. I was contemplating the price point upon comparison and felt like the Volvo was a way better deal (after spotting an XC40 at Target). I initially spoke with Tim, who was phenomenal. I then test drove with Madison Schoonmaker). I sealed the deal with Paul Christenson in finance who was sooooo amazing and honest. Everyone I worked with was personable, reasonable and informative. I appreciate the people that I interacted with. They made my experience pleasant.

Exceeds my expectations 😍Everything was smooth and quick flexible process.Loved to work with sales, accessories and finance team. All are very friendly and helpful.Special thanks to Johny, Mike, Melissa and Hunter.Volvo my dream Car. One of the best driving experience in my life 😍 Never hesitate to recommend the safest car in the universe 👍

The service was great, from setting the appointment to driving my car away. Everything was explained to me and done in a timely manner. Thank you!

Well taken care by the folks (Scott Mueller) at Kline at 205k

The team at Kline Volvo helped me pull of the best surprise! Excellent communication, listened to what we were asking for and delivered what we wanted! Kudos to Nick M. for making the process simple and for playing along. Madison topped off the surprise delivering the vehicle, bow and all. She made sure we were comfortable inside the new ride and drove away with our trade. Overall awesome experience. Thank you!

Owen, one of the dealership’s specialist, drove a car out personally to our home almost an hour away from their location in order for us to test drive a car. He was extremely knowledgeable about the vehicle we were driving and also of the brand in general. He was easy to talk with, honest, and will make an excellent salesman that we look forward to working with in the future!

I recently purchased an xc90 from the dealership, they were very responsive till the vehicle was purchased but after that they dont even bother to answer any questions. I dont bother people if not necessary, my plates were not transferred even after 2 weeks of purchase when I called them They tell me I have to sign an other document and have to come to the dealership to do that . When I tried calling my sales person(worked with the sales manager Mellisa ) she ignores my emails and phone calls, if youre gonna purchase a vehicle with them Good Luck.

My experience with Peter Carlson at Kline Volvo was fantastic! From scheduling a test drive, finding a specific car, sharing technical knowledge and through the purchase process Peter provided exceptional service and made it easy. Highly recommend!

Buyer beware; my garage kept 5 year old (just off warranty) Volvo has an interior chrome issue they won’t accept responsibility for at dealer or corporate level. If a car manufacturer can’t make the simple cosmetic parts well how can we trust the safety?ETA 2/2020 attempted to find a used part to replace this and found that ALL the volvo cars in salvage have the same or worse condition. Mine is not an isolated incident and Volvo has no desire to replace after many requests.

Terrible service. It was a very difficult process. I have no idea how they have 4 stars. I needed to pick up the new vehicle. I was given a phone number and contact to reach out to, to get the pickup scheduled. I gave that number to call Peter. I was given Peters cell phone number. He was not happy about that, told me I should have never called that number and it was rude of me to call his cell. (I did not know it was his cell. I called the number I was given) Instead of helping me get the car, he gave me a number and abruptly hung up in the middle of the conversation. I had a friend that warned me about this dealer. They were right!

Stopped in one day just to ask a few questions. The service advisor was outstanding. Really went out of his way to help.

I brought my Volvo in for my 20,000 miles maintenance and had a slow leak in a tire. Scott Mueller took care of everything. The service was quick and thorough and they fixed my tire for FREE :)

Great experience with Kline Volvo and our sales person Nick McGovern! Staff were professional and courteous and went above and beyond to answer questions we had about our new vehicle. Communication was excellent. We are excited for our new Volvo and would absolutely recommend purchasing from Kline Volvo! Im sure we will be back in the future.

Bo always listens to my service issues and strives to find the best solution to my repair, with only repairs necessary recommended. I trust Bo and the rest of the service team very much

I have purchased my second new Volvo from Kline. The leg room is awesome in the sS90, my kids cant kick my seat while sitting in the back🙂! I will definetly be back when its time to purchase again assuming they continue to offer sedans and wagons. I recomended Kline, specifically Darrell, to my boss who currently has an XC90 and may be in the market for a new one soon. Thanks for the service!!

Scott Muellner and Kline Volvo did a great job in a recent repair I had done on my XC60. I particularly was impressed by Scott for seeing my appointment on the schedule and understanding by my description what was needed for the repair and getting parts on order. The whole process was smooth and satisfying.Kathy T.

Tim was a great salesman! Friendly and very helpful!

As always, when I called Kline Volvo for a service appointment to investigate a dashboard alert, my service representative - Bo Dunaski offered me several choices for service the next morning. I arrived at the dealership 15 mins early, and Bo had my vehicle in a service bay immediately. Within the hour my issue was resolved and I was on my way. I have purchased two vehicles from Kline Volvo in the past 6 years and have experienced the same quality service each and every time.

Took car in for 20K service. They had a nice new loaner waiting for me. The service was completed as per their estimate, no surprises, car was ready when it was supposed to be, washed and shiny. Not cheap, but thorough. Happy with the outcome.

If you decide to get a trailer hitch for a XC60 at Kline Volvo think twice. This is how it looks like now that its installed. Our service manager told us thats just how they do it. Really? This looks to me like someone quickly carved it out with a knife. And they didnt even bother sanding it down or cleaning it up. And there are scratches around it. VERY POOR JOB - we are VERY disappointed with the quality of work done on the 2017 XC60 we bought last year from Volvo.Call from service manager is still pending at this time.Update: The service manager called me and replaced the bumper cover right away, I appreciate that. It just unfortunate that @Volvo doesnt make a cover for the trailer hitch of the XC60.

We live in Colorado. We were looking for an XC90 with specific colors and options. We cold called Kline to inquire about a car on their website. While that car was sold, JOSH HINES was able to locate and deliver the EXACT car we were in search of. With current Volvo offers and incentives, we were able to purchase at a very fair price. This dealership experience was very positive. Easy negotiation, and smooth purchase.

Bo did an excellent job of taking me through the service needed on my XC60. He was sensitive to the fact that I drove down from Brainerd and made sure that I would not have to do a turn around. Of all the Service Managers that I have work with in 50 years of driving, I have found none better.Respectively submitted,Stuart Lade

Avoid Kline for your repair needs.I was advised that I would save money by completing two connected repairs. They charged me over $1,400 in labor for 2.75 hours of actual work performed. I raised this issue of being overcharged with the service department to the highest level of management only to be dismissed and ignored. Kline does not value or respect their customers.I will be servicing my Volvo elsewhere- with a company that is actually honest and reputable.

Usually the car buying process is a painful one. My experience at Klein Volvo felt very different. I didn’t feel like they were doing an aggressive sales job on me, I was repeatedly thanked for my business and I felt valued as a customer. Great professionalism.

Peter was great - very responsive and helpful!

I was just leaving Costco to drive home when I heard a grinding noise in the front of my car. I was right next door to Kline Volvo and drove right in to the service dept. Mike, took my car out to listen and stated it was the brakes. He got me right in and in an hour I was on my way with new brakes. I am very happy, and really appreciated being taken care of so quickly. Thank you.

The easiest car purchase I have ever made! Peter Carlson and all of the Kline Volvo crew were exceptional. Thank you all for making my MInnesota relocation such a pleasant experience.

Ive had Volvos from Kline for the past 15 years and the quality of service shared from sales, techs and GM are, by far, the best. I had recently purchased a new Chevy SUV and did not experience close to the same level service. I have switched back to Kline Volvo.

I had a great experience at Kline Volvo. I worked with Johnny Rogers, who was excellent. He was professional, and very knowledgeable. But unlike some sales people, he didn’t pressure me or make me feel uncomfortable in anyway. This was the best car buying experience of my wife.

Great sales and service. Exceptionally nice and competent service advisor Mike Hendrickson. We have had many cars over the years before this XC60 but rarely came across such good service advisor. Way to go!

Great experience! Peter Carlson was very patient with our questions. The shopping experience was fun! The XC40 is amazing. Couldnt be happier. We will be back! Highest recommendation!

We have many Volvo cars and all maintained by Kline. We are happy about the service result. Few highlights, free exterior car wash, loaner car, comfortable waiting area. If you are Costco member, there’s 15% discount. You need get coupon from Costco web site first.

Ive been taking my 2003 S-60 to Kline Volvo since 2004 for annual maintenance. Its a wonderful car and taking good care of it is important to me. Scott Muellner has been in charge of my service many times including 2/18/20. This last time the manual called for only a routine (7500 mile) package of maintenance but, not surprising for a 17 year old car, new tires and front brakes were also required. The process took longer than expected, but Scott kept me in the loop. (Tie rod nuts were frozen and had to be heated up for the wheel alignment to proceed. ) But even with the extra wait, knowing why and enjoying the snacks, comfortable fireplace, and unusually good selection of magazines made for a nice experience. I always ask Scott how long I can keep coming back with my venerable car (before it must be retired). This time he told me hed seen models like mine pass 300,000 miles. Music to my ears.Incidentally, it didnt happen this time, but a few years back I went in for a headlight bulb replacement, a bit too tricky for my mechanical aptitude. Scott put the bulb in for me, reaching down under, extracting the spent bulb and putting in the new one without even having to look at what his hands were doing. Best of all, no charge!

We were treated with extreme courtesy and professionalism. Our salesman, Darrell Reimer, took our information initially by telephone and was ready for our appointment. He made sure we were eligible and succeeded in getting all the rebates available. We drove away with a new XC60!

I really enjoyed working with the service department for my recently purchased S90. They were quick to sort out some quirky bugs in the vehicle. They even provided me with a nice loaner for the day! Bo Dunaski & Mike did a great job!

This review is in regards to Peter Carlson, salesperson. I placed a call to Kline Volvo and was connected with Peter who was kind enough and took the time to provide a window sticker for a Volvo S60 for me (fellow auto salesperson at another dealership).I tried for 3 days to get the Munroney from another Volvo dealership, no response ... Thanks again Peter, really appreciate it (he even stayed on the phone with me after emailing to make sure I received it).

Went in for some repairs and an oil change and noticed that half the staff are not even wearing masks. And some of the other staff are walking around with their masks on their chins. I went to talk to a manager and he didnt even have a mask on. He said hell talk to the staff. Nothing changed afterwards. Still walking around maskless.

We were happy with our purchase and experience! We were a little disappointed we couldnt receive all of our keys the day of purchase but did get them in the mail a week later (why we gave 4 stars). Darrell was wonderful! Took the time to help us through. He wasnt hovering or talking your ear off like some salesmen could be. Wouldnt normally buy from this far from home but they were the only dealer that had in stock exactly what we wanted.

I brought my ageing XC90 in for some diagnostic work which they performed in a timely manner while they made me feel quite at home. Service is all about serving the customer and that is where Kline Volvo excels. While I am not going to have the repairs done at this time, I now know exactly what the problems are, what it will cost, and how to maximize the remaining life before the repairs have to be done. Couldn’t ask for more – Thanks for Outstanding Service!

I had an amazing experience with Kline Volvo and John Rogers. Kline wasnt the closest Volvo dealer but it was worth the drive. Id recommend both the dealer and John in a heartbeat. John was great to work with - very patient, answered all my questions, was quick to respond to e-mails/calls, and overall provided the best experience Ive had with a car dealer and sales person. He was polishing the car until the moment I drove it off the lot. Im looking forward to working with everyone again. Thanks John!

Excellent as always. Super friendly easy service.

Satisfied with my recent service there. with Service Rep Bo Dunaski. I appreciated it much for his and everyones good work during the pandemic to continue serve community needs. But I wish that my software update request could be done at the time.

First of all, communication was the best, maybe even changing my loyalty from another upscale brand dealership. Mike Hendrickson called promptly the morning of my appt., had the loaner to me quickly and before my one errand/appt was over my service was done and my car delivered. The runner could answer my questions which was another plus in your service. Your dealership has been a great experience since our purchase!!

Tried to sell me a vehicle for 11k that was completely rusted out and needed $5700 worth of work.

Very friendly and personable.A low pressure purchasing experience.Great incentives!

Johnny Rogers was our salesperson and he was thorough, responsive, and detailed in providing information about the car we eventually bought -- a Volvo xC60. The dealership was efficient, comfortable, and our overall experience was a positive one.

Went to go test drive an XC90 and had a few email messages with Laynee Adam prior to making an appointment. Laynee was very knowledgeable about the vehicle and answered all my questions. Even though the process of purchasing took a while, Laynee made sure that I was well tended to. The staff at Kline Volvo were all professional and ensured that the experience was a pleasant one.

Staff are so nice, respectful, and reliable.

Laynee was fantastic to work with, I definitely recommend asking for her. We were very happy with our XC90 purchase experience.

Recently had a great experience at Kline Volvo during the purchase of a vehicle. Peter was an exceptional sales person. Highly recommend!

I made an appointment to test drive a used vehicle. After the test drive, salesperson asked how I liked the car and what they could do to close the deal that evening. It was filthy inside and plenty of minor paint issues. I told them I wouldnt be interested unless it was thoroughly cleaned and fully detailed. They said they would follow up but never did.My visit was after the mask mandate went into effect. There was a couple in their 40s in the showroom without masks on and neither GM nor salesperson did a thing about it. Classless behavior on both sides.

I had such an amazing experience at Kline Volvo!Vehicle shopping is so overwhelming and stressful to me. Patric helped us with the vehicle we wanted and he was so friendly and made the process so easy. We truly enjoyed working with him. Don helped with our financing, and again he was so friendly and made things so easy for us. I was worried we were not going to be able to get to the dealership in enough time to finish the purchase of our vehicle, and they assured us they would get it done for us, and they did! The dealership was full of friendly staff. I am blown away by Kline Volvo’s service! Thank you so much for making this process so easy!

Friendly, reminded me for service required, completed quickly.

Laynee Adam is amazing!

They did a great job. They were very well organized. We would highly recommend them. Grant the Sales Manager was very helpful and Mike in service did an amazing job communicating through out the day.

I received excellent service and the attention to detail is unsurpassed

I’ve taken my XC90 here a few times, and had a good experience each time. Nice lobby, vehicles, and service. Would recommend this place. One thing is that I wish they would ask you if they can wash your car. Mine came back with a couple of scratches, that I think came from the car wash. Otherwise, this is a great place to have your Volvo serviced!

Where is the button for zero stars? This was absolutely the worst car buying experience of Our Lives. My partner and I received an email this morning saying we were approved for the Volvo subscription all we had to do was pick out a color so we drove all the way from Stillwater to Kline Volvo and when we got there they put us in a car to test drive it... we test drove the car, loved the car... adored the car... imagined ourselves driving it for the next two years and then as we sit down to sign the paperwork with the brand new salesman who had no idea what he was doing an email came in saying our order has been cancelled and is now why was that I wonder discrimination? I think probably so this was a bait and switch or discrimination by all means and I like to boycott Kline Volvo logo

I went with my friend to Kline Volvo to purchase his bmw 528i. Patric sold him a car and told him he would not purchase it if the light was on. The light came back on 2 weeks after barely driving the vehicle. Patric lied about the problem, when the car cut off in the middle of the road it was more then just a engine problem. The codes that were on the vehicle were erased when he purchased the vehicle and was lied to about the problem and the solution. Would not recommend this dealership to ANYBODY! DO NOT GO TO KLINE VOLVO!

Professional and Honest. I was skeptical at first because of how fair the price of the car was, but after talking with their sales department and seeing the car, I was totally satisfied. Good people who dont just want to fast talk you into buying a vehicle.

John Rogers was excellent to work with! I couldnt be happier with my purchase from Kline Volvo.

Bo Dunaski in service is the best! Great positive attitude, always can-do, professional- and always great advice on what my options are and what he would do if he was me. A pleasure to deal with!

Mike Hendrickson was / and always is great when I am there. He always keeps me update, and explains all the options with no pressure.

Johnny Rogers is an excellent customer oriented salesman. I have purchased a number Volvos from him.

My car was recently serviced for a regular oil change, etc. I have nothing but positive things to say about my experience. From the time I called when I talked to Bo Dunski, who scheduled my service pick-up and called me to let me know about when to expect my cars time to be picked up, to the driver, Joe Schreifels, who was a great young man, everything was such a good experience. I just love being a Volvo customer! Thank you to you both!

The excellent service began with Scott Muellner when he scheduled my appointment. This was my first trip to service at Kline Volvo, and I was helped immediately by Scott. He was respectful and courteous as he explained what needed to be done and how long it would take. When finished, he was prompt to let me know the car was ready and asked if there was anything else I wanted done. I asked him a question unrelated to this service visit, and he gave me very good, clear advice on what I needed to do. I appreciated Scott Muellner being my contact for service and for being a helpful resource.

KLINE VOLVO HAS NO ETHICS OR INTEGRITY! I was told by a sales associate, Patric Von Drashek that if I bought the 2013 BMW 528I, that the problem associated with the check engine light would be fixed. Upon that arrangement, I agreed to buy the vehicle. Von Drashek told me that it was simply a light problem, and Kline Volvo went over the BMW light codes to fix the issue. After fully purchasing the vehicle, the vehicles engine shut off on me in the middle of the road. It was eventually revealed that the problem wasnt a light problem and that Kline Volvo simply just cleared the codes. As their vendor stated clearing the code doesnt fix the problem. Unlike Kline Volvo, their vendor was able to identify the problem; a mixture control fault (118002) which was an initial code. The vendor was able to diagnose the problem by doing a simple pressure check on the crankcase, which is a standard procedure that Kline Volvo failed to test. After working with the general manager, Mike Theisen about this issue, he refused to cover the repair that Kline Volvo never fixed even though my purchase was contingent on fixing the vehicle. Do yourself a favor, and AVOID THIS PLACE AT ALL COST!

Ive always enjoyed having our Volvos serviced at Kline. Thats why we drive 90 minutes for even normal service items. We are always treated like honored guests.

The people who work at Kline are honest and kind and they put their customers first. Their service department is unlike any other! They don’t try to cheat you out of money and they take care of you. We have worked with both Scott and Mike in the service department and because of their actions, we will keep coming back to Kline! You will not regret doing business here!

Very satisfied with my experience at Kline Volvo. Peter Carlson provided detailed information and responded to my inquiries in very timely manners. The car is great!

The folks at Kline Volvo of Maplewood are straight forward and truly strive to earn and keep your business! Peter Carlson is a seasoned salesperson who will help you find the perfect vehicle for you and your family. He will pull out all stops to meet your terms and will be creative to do so! I can highly recommend Kline Volvo for your next vehicle - you will not be disappointed!

Mike Hendrickson @ Kline Volvo has been a great help to me since visiting the service department! He has great communication and is very willing to help out customers!

My first service visit to Kline Volvo went well. No unexpected issues, delays, or repair costs. The service advisor, Mike Hendrickson, did a great job.

John Rogers was a pleasure to work with. The buying process went very smoothly and he kept me informed all along the way until the keys were in my hand. Everyone at Kline Volvo is extremely kind and welcoming. One of the best car buying experiences I have ever experienced. Thank you!

My recent service of my Volvo at Kline Volvo was wonderful Bo Dunaski took the time to update me as to the length of the appointment and when it went over by 30 minutes he comped my tire rotation. He went above and beyond. My car is running great!!! -Cindy

I just purchased a brand new 2020 XC60 from Kline Volvo. The service and help I received from Mike Theisen and his staff was unsurpassed. The negotiations were straightforward and extremely fair. The car was delivered to us at our home two days later and we could not be happier. I would highly recommend them! Please do not hesitate to use them. They will treat you like family!

Peter Carlson was extremely helpful at Kline Volvo of Maplewood. He listened to our familys needs and what we were looking for in our new Volvo, and found a car that accommodated those needs. He was respectful, responded in an extremely timely manner, and managed to get us the car we were looking for a whole month early. Would highly recommend working with Peter!

As always, my visit to Kline Volvo and the service that started with, Bo Dunaski, was top notch. I will continue to use Kline to service my Volvo

Took my 2013 s60 in for recall service. I didn’t purchase my car there, but they still gave me excellent customer service! I’ll definitely be back.

I have shopped here twice in my life both time I was told the car was on the lot and when I drive right over oh sorry its been sold. They need to have smarter sales staff or a simpler innovatory system.

Best deal I could have ever imagined. Great service and great follow up also. So glad I decided to go with a Volvo XC60 and probably one of the best decisions Ive ever made. The detail in customer service is fantastic.

Mike Hendrickson in Service has assisted me several times with service for my Volvo. He is honest and genuine and really wants to help in making the best choices for my vehicle service needs. I appreciate him taking the time to explain complex service questions. I highly recommend him!

My experience with Kline Volvo was beyond great.Peter Carlson & Austin were Great helping me buying and financing the car.Ted Cahill was amazing with guiding me how to use the EV Charge.

Scott M did his usual excellent job of assisting us (6/28/19) as he has done for many years past. It is a pleasure to be treated as a guest as we waited when we had our recent service completed. Keep up the good work!

I had a great experience at Kline Volvo. The staff and sales team were great! Peter Carlson was very knowledgeable; took the time to answer all my questions; and I could tell he was most concerned with me feeling good about my car buying experience/decision. Thank you Peter and Kline Volvo!

I had a fantastic experience at Kline Volvo! It was my first time purchasing a car, and Francisco Aplicano, along with the rest of the staff, helped to put my anxiety to rest through the overwhelming process. I felt my wants and needs were listened to. Francisco was very knowledgeable and help me select the best car for my wants and needs. I highly recommend this dealership if you want a low stress buying experience!

(Apparently I never posted this review as it was waiting for me. Wanted to make sure it made it to Mike. This was from 2019.)I have had the opportunity to work with Mike Hendrickson on a couple occasions. During both, Mike was excellent.My first visit was related to a question about climate control. My air conditioning was not very cool. Mike was reviewing the controls when the air conditioning compressor started making a noise. He quickly grabbed a technician who analyzed the situation. Mike set me up with a loaner on the spot and repairs were completed just over a day later.The next experience was with a pulsing brake issue. Mike was able to get me in the same day I called. I arrived at 4:30, a technician took the vehicle, 45 minutes later the front rotors and pads were replaced.Mike is excellent, he is very friendly, detail oriented, concerned about the customer experience and ensuring any repairs are completed in a timely manner.Great job Mike. Thank you for your exceptional service.

Drop off was fast and easy.Bo Dunaski kept me informed of the progress with my vehicle.He had vehicle ready when he said it would be.He went over what was done to fix the problem, and had my vehicle cleaned when it was returned.Overall, a great service.

Brought the car in for a regular service appointment and my service advisor, Bo Dunaski, met me and checked me in. He explained what work would be completed, how long it would take, and made sure my questions I had were answered. While waiting in the comfortable customers lounge, which offered WIFI access, I felt secure because the staff had masks on and there was more than enough space between the other waiting customers. Bo came over to advise the car would be finished shortly and was on schedule. The car was finished and Bo reviewed what work was complete and there were no surprises and he also answered my questions. When I went to the car, I noticed it was freshly washed and looked great. Thanks to Klines for execllent service and making my vehicle maintenance simple and carefree.

Scott Muellner was very helpful and pleasant. Good experience!