Rick is an outstanding salesman and just a great guy to buy a car from. He has been selling our family cars for more than 20 years and weve sent many people to him along the way. He is just an outstanding representative for the Toyota brand and the Maplewood dealership.He has always treated us fairly, honestly and with integrity. Rick has focused on building relationships rather than just selling people cars. Hes planning to retire at some point soon and we wish him well, but will miss him very much. If youre Maplewood Toyota and youre reading this, please teach every Salesperson to treat their customers like Rick does.If youre in the market for a Toyota call Rick now before hes gone and experience what car buying should be.With every good wish to you Rick, youve been a great partner on every car, truck or SUV weve ever purchased. Enjoy your retirement and have some fun my friend.
What a day! I am completely over the moon about the help I received here at Maplewood Toyota today. Liz Sampair truly went above and beyond to put me in my dream car this afternoon, and I am so so grateful. Buying a new car can be a bit stressful at times, as everyone knows, and Liz’s kindness and professionalism made me feel a little more at ease to say the least. I will continue to recommend Maplewood Toyota to friends and family for their outstanding customer service and staff.
I was referred to Maplewood Toyota by my dad after he had a great experience purchasing his Highlander. He suggested I talk to Chris. I LOVED working with Chris “Guppy” and the rest of the staff at Maplewood Toyota to purchase my FJ Cruiser. I traded in my Lincoln MKX and got an amazing trade in value. Overall experience was extremely pleasant from beginning to end. The laid back yet professional environment was refreshing. I couldn’t be happier. Thanks again Chris & Co.
Chris is awesome! I told him what I needed and he found me the perfect car. So happy to be driving my first Toyota. Also, financing was awesome thanks to Vikki. Spending 30k isn’t the most exciting experience, but this place at least makes you feel like it was worth it. The cars sell themselves at this dealership. The staff just makes the process easy.
Working with Dave Pates at Maplewood Toyota has been a really great experience. I have worked with Dave to purchase multiple cars from Maplewood Toyota over the years and each time Dave has been fantastic to work with. He is very knowledgeable and works hard to find the vehicle that you are looking for. I would have to say that Dave is probably the primary reason I purchase my cars from Maplewood Toyota. Their service department has also been very good to work with and I have found their prices to be very competitive.
We were well taken care of by Vic Perrotta! He was very pleasant and patient as he showed us the features of our car making sure we understood what he was pointing out before going onto the next feature. He said that we could come back for additional instructions on our car whenever we needed to! Great to work with.
This was my third and best experience buying a new car from Maplewood Toyota. The salesman was knowledgeable and patient giving the details of all the functions. Thank you and God willing, I will be back.
Great experience! Initially i was very nervous and intimidated as it was my first time car purchase and i know next to nothing about cars, but Bee was very friendly and patient with me and my surplus of questions and concerns. He guided me through the process step by step so i fully understood and he was also very receptive to my worries and moments of hesitation. All-in-all, it was a great first time experience and I’m super happy and satisfied about my purchase!
Steve was great to work with. He Patient with us as we figured out what we liked and didn’t. The next I need help selecting a vehicle I would like to work with Steve.
Liz was very helpful and answered all my questions. As a first time car buyer she made the experience less intimidating. I highly recommend.
I stopped by Maplewood Toyota without realizing that it was almost closing time. Matt Anderson took time to quickly answer my questions and put things in motion to be able to help me get to the right decision on a vehicle for me! I highly recommend!
Anne did a great job for us! She guided us when we picked out our options, got our order in fast and tracked it for us regularly! Once it was at Maplewood Toyota, it was a short wait to finish off the paperwork and we drove it home. ❤ the 21 Rav 4!! Thanks again Anne!
My experience with Bobby Higgins at Maplewood Toyota was a great and smooth experience thanks to him. He made sure that my family and I understood and were aware of all the information needed to know. He also was flexible and understanding of the demands that we had. Overall this experience wouldn’t be the same without him and we appreciate his hard work. If you are looking to buy a new car I would recommend getting into contact with Robert.
Everyone at Maplewood Toyota treated us great. We had an appointment for 11am and they were ready for us. The car was perfect. I first dealt with Sidney Harvey online and she reserved the car for us. We were given periodic updates on the arrival of the car and it got to the dealer quicker than we expected. Once at the dealer, we met Vic and he got us started very quickly. He instructed my wife on all the features of the car while I finished the car buying business with the man from finance. I really want to thank all the people at Maplewood Toyota for making buying this car a good experience. Well done.
I had an amazing experience with Bee Xiong. His service and clarity made the process of getting my first car very easy and quick. His professionalism was very well portrayed and that is what we need when collaborating on a project. One thing about Bee is that he is very thorough with all the details featured in my car. Bee, is one of the best person I collaborated with. It was an honor to partner with Maplewood Toyota. Thank you Bee Xiong!
Liz was the best car salesman that we’ve ever had at Maplewood Toyota! She is so knowledgeable and kind! Ask for Luz the next time you shop for a vehicle.
Greg G at Maplewood Toyota was fabulous! He was patient and listened to what I was looking for. He wasn’t your stereotypical “car salesman”. He genuinely cared about finding the perfect car for me and giving me the best deal. I would highly recommend using him!!
Yee, was very pleasant to work with. He wasn’t pushy at all. I made my decisions and he made it happen. He was a pleasure to work with!
Had to come here for parts for my truck. Glen in parts did a wonderful job talking my through the process and even took time to go above and beyond to verify a part that was being ordered was correct because I was worried it may not match. I appreciate feeling welcomed and him taking the time to make sure I was taken care of. I will be back if I need anything Toyota related in the future!! Also the facility was clean and open.
The Toyota Team in Maplewood, MN are so nice! No pressure, because I knew I wanted a vehicle. The internet lady, Kate, was very helpful in getting me connected to Jay! I knew I wanted an AWD, but Jay narrowed down my search for me. Then, Terry helped me finish off getting my trade-in for my Toyota Highlander! There was the finance guy (forgot his name) he helped me too with the warranty and financing options! He was so funny and talkative! I’m very happy the Toyota Team all helped me!
Doug Fulton has been exceptionally helpful, patient, and kind from very beginning in getting me through the somewhat scary process of buying a new car after 14 years. I would highly recommend working with him
Rick was amazing! He was very open and honest through the whole process, and kept us updated on our car purchase at every step! He took a lot of time to show us all of the features of the car when we picked it up. Highly recommend him!
Awesome service!! Thanks so much to Bee Xiong for his great customer service. He is detailed, very knowledgeable, and super friendly. Our purchase journey was smooth, easy and stress free. If you are looking for a car, we highly recommend you coming to him at Maplewood Toyota for assistance. They have great products and service!
Had a great experience at Maplewood! Scott was an awesome salesperson who was extremely attentive and helpful with my purchase. Everything was quick and easy. Rarely had to worry or stress about anything. Definitely recommend!
I had a very pleasant experience at Maplewood Toyota. From the moment we stepped into the building until we left, everyone was so pleasant and happy. They made the process of buying a newer car easy to understand. Worked with my budget that I had in mind. Emmanuel was our sales associate personnel and he did a wonderful job, I recommend him to anyone. We were able to take it for a test drive prior to purchasing and that was an easy process. While we filled out paperwork they detailed the car which included a full tank of gas, an oil change, and wonderful tires. Overall a splendid job! I would go there again, hopefully not too soon ;). They also had a very large, but cool fish tank available in the waiting room, along with coffee and tea. They did have snacks / a vending machine but it was hidden away by the financial office... darn. Thank you all for the wonderful service!
Great service from Victor. Very knowledgeable about the car options, friendly, no hassle and super fun to chat with. Prompt with our follow up questions. He connected us with our new Highlander and we love it. Service center was brilliant… Toyota Lean Design in action. In and out of the service center in moments with a rental car as they added some post-purchase additions. All around thrilled with our experience at Toyota Maplewood.
We went to 3 other dealerships and this was by far the best experience. Chris showed us our options and gave us a great trade in price. Ask for him for 5 star treatment
Maplewood Toyota is the best dealership I’ve ever had the pleasure of working with. Buying a vehicle is normally a painful process, but not at Maplewood Toyota. Buying a new vehicle here was pleasant, professional, and painless. I would highly recommend working with Dave Pates - super good down-to-earth trustworthy fellow. People like Dave Pates are the fine folks who make a dealership successful!
Every car purchase has been great with wonderful customer service at Maplewood Toyota. We highly recommend Tim Fish . He made car shopping & purchasing a very pleasant experience!
We had a great experience when buying our car. Ebrima was very helpful and made buying a car effortless. He paid attention to what we needed in a car and delivered that. He was absolutely amazing at what he does.
Cutberto is a very easy going sales guy. Definitely will work with again and refer people to him.
Bee and Aj walked me through the buying process effortlessly! First time car buyer and I’m super thankful of the Maplewood Toyota team!!!
Terry was outstanding!!We explained what we needed and he worked amazingly hard to make it happen.Great person and very trustworthy.To put it straight to the point...honest man.We buy all my vehicles with Terry .Dan Kauffman
Had a pretty good experience buying a car here. Big thanks to Ka for being super helpful during the whole process! He was just super nice and was great at making sure that I was happy with the car that I was buying. I have looked at other dealerships where they definitely didn’t want you test driving anything, and sales people were a bit pushy. This was definitely not the case here, and would definitely come back
Emmanuel at Maplewood Toyota was very knowledgeable and we are very pleased with the service we received. I recommend him for all your new car purchases.
I picked up my new Camry from Larry Bain on October 29th. I love the car, the car-buying experience was positive, and Larry provided excellent service. I anticipate being a lifelong Maplewood Toyota customer.
Our dealer, Jim Miller, was excellent. He was exceedingly knowledgeable, courteous and kept us well informed during the whole process.
Dave Pates is my guy! Needed a vehicle quickly and he came thru. Leased a Corolla and couldnt be happier.
Vic Perotta helped us find a great AWD Sienna. He was great and personable to work with. I would recommend Vic and Toyota
Larry Bain is the BEST, Maplewood Toyota is the BEST AND - TOYOTA is the best!Larry goes above and beyond - to make sure you have a great experience. He patiently goes over features you may not be familiar with, returns calls, texts and emails VERY promptly, and weve had some good laughs along the way.Hes sold me two new trucks, and IF I trade again, Ill for sure hunt him down.You should too. 👍- Jim
Working with Emmanuel Onyeji, has been very helpful, he kept us informed until our vehicle arrived, we are very pleased. Thank you for your service.
Excellent service, had Stephen as my salesman, blunt, kept things real and gave me everything I asked for and worked hard too make sure I got everything I wanted before I left. If I ever had too go back I wouldnt even hesitate. Definitely recommend too anyone looking for any type of car.
Emmanuel Onyeji has been extremely very helpful and always answers my questions even after the purchase, that’s big for me, l really appreciate!!.
Thank you to Bee. He was very helpful in helping me find just the right car. Anyone who gets him to work with will be pleasantly surprised. No high pressure sales but instead a person who works with you to fulfill your needs.
First time at Maplewood Toyota and Greg was very efficient, knowledgeable and helpful. Would definitely recommend!
Was a great experience working with Vic Perrotta. Excellent service along with great knowledge of my vehicle.
We had reached out to multiple Toyota dealerships and Maplewood was by far the best to work with. We started with online, test drove a sienna, and ended up ordering one. Karen, Kate, and Bee made the process super easy and smooth. Totally recommend and they were the most knowledgeable too compared to other places we went.
I recently got out of the military and found the exact car I was looking for at Maplewood Toyota. The buying experience wasn’t as easy it took almost a month to get the paperwork shipped to me which is okay but during that time I had asked if I could print them and sign them and they told me no they had to mail them over that month they sent me 3 different sets of paperwork the first two never showed up and the third they decided they could finally email them to me. Along with that issue I feel like I was put on the back burner of their priority I had already paid for the car and at the point only would hear back from them if I contacted them first. My last issue was I repeatedly asked for detailed pictures of the car such as any damage and I got a few but it didn’t cover the extent of the paint issues/rust in the door jambs. I feel like the situation was taken advantage of because I could not see the car in person.Edit I did get a reply from the company but after emailing them two weeks ago I have not heard back from them. Changing my review to a 1 star
After raving about this dealership for 10 years all it took was the most distasteful customer service experience of my entire life to quickly decide I will never be returning Maplewood Toyota and this is the last Toyota I will ever purchase. I spent thousands of dollars on a repair here only to have multiple lights on the dash start flashing. I stopped in not knowing the severity of the issue and after standing around as the only customer in the bay for 5 minutes was promptly shamed for not having an appointment and told to go home. Peace!
Maplewood Toyota is an awesome place to buy or lease a car. I worked with Liz Sampair who was an awesome sales rep. She made everything easy and always kept me updated and checked in with me. If your looking to buy a Toyota, go to Maplewood Toyota!
Weve worked with Chris twice now to purchase two Priuss and had nothing but great, efficient, quick, and highly professional service. He was personable, helpful, and kind. He even went outside in the rain to put on our license plate!! We appreciate Chris and what he does to make our lives better.
Great and efficient experience. I was able to find a new 2022 where no other dealer could deliver in this environment. Hats off to Chris E and Maplewood Toyota.
Doug Fulton was a pleasure to work with as always. This was our 4th vehicle in the last 5 years leased from maplewood toyota. Doug worked with me to get my payment where I was comfortable with it. Thanks again, James
Vic Perrotta was personable, knowledgeable and courteous. We would definitely recommend him. Helped us find the truck of our dreams when they have been difficult to come by!
We had a really great experience working with Chris. Despite the fact that the auto industry is having many issues Chris was able to help us find and purchase the exact vehicle we were looking for. He gave us an accurate timeline and kept us updated throughout the process. We would definitely recommend going to Chris and Maplewood Toyota. There was no pressure and the buying process was easy!
Rick was absolutely fantastic to work with! Thank you for the wonderful service!
My sales representative Liz was phenomenal! She help me navigate through some difficult issues and got me into the perfect vehicle! I’m so happy and can’t thank her enough!
Scott Rooney was absolutely fantastic! The best sales man. He’s very communicative, makes things easy to understand, and most importantly made us feel like we were supposed to be here. I would 100% recommend Maplewood Toyota and ask for Scott, you won’t regret that decision.
Sydney, Cutberto, and stuff was helpful. All my questions were answered and I left with my new car and it felt great to know I made a great decision. Thanks Toyota ♥️
I had the pleasure of working with Greg Gustafson. Greg’s professional, friendly demeanor made the whole car buying experience smooth. He answered all my questions and explained all the features in my new Highlander. Want a great car buying experience, ask for Greg!
I had a great experience buying a car at Mapelwood Toyota. Greg G helped my husband and I find the best car for us and worked hard to get us a fair deal on our trade-in. I would highly recommend Greg and I know that we will be back again!
I worked with Tim here, and he was EXCELLENT! He was very helpful in letting me know what all of my options were! He made the process of leasing a car very quick and efficient! Overall I highly recommend Maplewood Toyota as a dealership and ESPECIALLY Tim Ehlenz!
Was a very quick and painless swap. Traded in a Chevy vehicle for a Toyota and I was out of there by the afternoon. Friendly helpful staff. Hot coffee and comfy waiting chairs will come back again!
Doug Fulton was very helpful. We had bought 2 cars in a matter of 3 weeks. He was polite and very professional. I would recommend Doug for anyone looking for a new or used car. I will definitely come back to him for my car or truck purchases in the future. Very happy with my experience.
The sales rep, Greg, was terrific. He was helpful and responsive, and explained everything clearly. While the finance person initially charged me $1,000 over the agreed upon amount, that was quickly corrected. I appreciated that it wasnt a high-pressure environment. I would recommend Maplewood Toyota to others.
Tim is a fantastic sales man and so easy to make a deal with spent time explaining everything to us and explaining all the new products to us. Makes dealing for a new car fun. We would deal again with Maplewood Toyota especially with Tim
Amazing experience with Toyota Maplewood. Matthew Anderson was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! Thanks Kate S. for introducing Matt to me. I would highly recommend to friends and family. All of my family members bought their car at Maplewood Toyota.
Just bought a new van from Terry!Great experience.
My husband and I had a wonderful experience with our sales person, Steve Retlinger. He was able to assist us in finding a new vehicle when there wasnt much inventory in what we were looking for. He went above and beyond to make sure we were satisfied customers.
I got a car from Doug Fulton. Had a great experience with Doug he was helpful and very informative. I would recommend Maplewood Toyota it was great experience for me
So excited, Dave Pates just helped me purchase my 4th Toyota vehicle! Its a 2021 Venza, and Dave found me the color I wanted. They only had it in Ruby and my last car was Ruby, so I was bummed I really wanted the Blueprint Blue. As he printed out the paperwork for the Ruby colored one, suddenly, likeDave magic he came back to his desk handed me the paperwork stating Heres the one you want and it was paperwork for a Blueprint, yes he found me one! I was so happy and excited! Magical Dave made my day! He really did his best and I really appreciated him. My Venza is a Hybred Unlimited, with only 83 miles on it, newest car Ive ever owned. Ive never had an unlimited before but Dave said that I deserved it! Thanks Dave! Dave called me in just a few days to pick up my Bueboy (I had already named him) Dave was so helpful, and patient in helping me understand how all the controls and buttons worked, I believe he stayed late just to be sure I got it all! He truly is a Saint! I love my Blueboy 💜Venza, thank you so much Dave Pates for everything youve done for us, this is why we keep coming back to Maplewood Toyota!A forever faithful Toyota driver,Sheri Beck😁
I leased a vehicle from Doug Fulton at Maplewood Toyota and the experience could not have been better. Doug was prompt and had the answer to answer all questions I asked. He was professional and has a great sense of humor. I would recommend asking for this gentleman any time you walk through their doors (his desk is right next to the front door)! Doug was very polite and even offered waters that he had purchased and kept at his desk.I would not recommend going in on a Monday morning as they didnt have any sales managers on the floor due to a meeting... I believe that is poor time management with the leaders of the dealership.
Thanks Steve Redlinger for the great service helping us finding the perfect new Toyota hybrid vehicle. You pulled off a miracle in this tight market. It was a pleasure working with you and Maplewood Toyota. Classiest dealership ever!
Wonderfully people to work with. I was impressed how much Marjorie knew about trucks. She was great.
Doug Fulton was extremely friendly and helpful. Knowing that it was my first vehicle purchase, he explained everything in detail which helped a lot. He was also very easy to talk to.
Jim was very Professional and helpful. He answered all of my questions. He was honest and straightforward. I would definitely recommend Jim and the dealership.
Emmanuel,Such a wonderful and experienced sales consultant. Makes everything go smoothly .I would recommend him anytime.
I dread buying cars. But I will say, this was honestly an enjoyable experience. No pressure, and lots of good information (and honesty). Liz listened to what I was looking for and helped me get the perfect car. Because of this experience I think I am a customer for life. Thanks again Liz!
Emmanuel has been a great help in listening and helping me find the right vehicle. This is my 2nd Highlander and l always feel pleased and very grateful.
Rick S is the BEST! He made the car buying experience so easy and enjoyable - NO pressure whatsoever. Felt like I was hanging out with a friend through the whole process. Everyone else I worked with also was EXCELLENT! Great place - cant recommend highly enough!
Jim Miller was excellent to work with! We have purchased several cars through him and have always had a positive experience. Even when there was an issue with a used car, Jim went above and beyond to make things right! Would highly recommend him!
I purchased a vehicle from Liz at Maplewood Toyota June/2021. I would purchase a vehicle from Liz anytime, she is awesome!! She is so helpful, and outstanding to work with. She helped me find a vehicle to fit my needs at this time. Everyone that I talked with at Maplewood Toyota is so helpful, they really understand customer service and thats what will keep me a returning customer!Thank you Liz - next time I need a vehicle I will be giving you a call!Thank you very much!Jackie/Hugo MN
Worked here as a car detailer for a while and let me say this. The way they prepare their new/used cars for sale is some of the best Ive seen at any dealership so far. They really make sure youre able to purchase a quality car without it having any mechanical or cosmetic issues. Im definitely going to buy a vehicle from here in the future if I can afford it!
Jay is the absolute greatest car salesman. Been working with him for several years and he always goes the extra mile for his customer!! Will not go anywhere else! He found us just what we were looking for in a very short time due to production. And was very thorough in explaining all the features! He is #1! And will be dealing with him again!! Thanks for everything Jay!!
Liz at Maplewood was wonderful to work with. Kept me in the loop the entire time during the purchasing of a new vehicle. Would highly recommend.
Weve always hated the process of buying a car until we found Maplewood Toyota. We first bought there 9 years ago and now again just recently. Both experiences were actually pleasant! For us, for buying a car, thats high praise!
If you need first class assistance finding a new, used or leased car, talk to Tim Ehlenz at Maplewood Toyota. He is extremely helpful and knowledgeable. He took the time to figure out the best deal for me. I have worked with him several times and he is my go-to person here. Its always a positive experience here.
What a great dealership with good salespeople. I worked with Terry on the purchase of a 2021 RAV4. This was during a severe limitation on production and Terry was able to help me get the make, trim level and model I was looking for in the color I wanted. It was simple and straightforward and the pricing was competitive or better than other dealers in town. When the car arrived it was simple taking care of the title, license, and delivery without a bunch of added fuss.
Love the service provided by Yee Vue. Always make me feel like I’m making the right decision on buying my car. My family purchase all their Toyota cars through him in the past 20 yrs. highly recommend working with family if you ever come to Maplewood Toyota.
Ive serviced my truck here a few times since moving from South Carolina, but the icing on the cake was this location handling a potential warranty repair when they didnt perform the original repair. My week started stressed and ended happy for a truly minor problem. Love their new iService platform so you can get video updates from your tech. Dropped off with Art, Rob was my advisor, everyone was super friendly. Definitely recommend.
I dont normally go to large dealerships like this when I purchase my cars. I decided to give this one a try because I needed to get the wife a newer car because thats what awesome husbands do. Right?The salesman, Larry was very kind and was not pushy at all. One of the reasons I hate car shopping is because of the salesman. He was very friendly. Likewise, he was patient and let us drive off with the new car before we could come up with the title to the car we were trading. The used cars seem a bit pricey, but they look almost brand new.The dealership can look a bit confusing at first. On one side of the street, theres the sales floor. The other side are buildings lined up with garages. For oil changes, the garage is located on the side of the sales floor. The people that service the vehicle are also friendly. The waiting area is clean and has personal televisions and a cappuccino machine. Its quiet and it wasnt crowded on a beautiful Saturday which is nice.Overall, I would recommend this dealership when you look for your next Toyota.
Great buying experience, Steve was excellent. I will recommend him to all my friends and family. Thank you!
Larry is honest, straightforward and knowledgeable. He explained the finance and features of my new RAV4 very well. He always reply to my questions professionally and timely. Overall, I had a great experience buying my car at Maplewood Toyota.
Chris was awesome, very helpful. Almost financed a vehicle. But he was so convincing and catered to my situation. Definitely will finance with this dealership if I ever need to go that route
Working with Dave Pates was extraordinary! He is a great resource and helped us find our dream car. Thanks!
We have been consistently happy with Maplewood Toyota. Working with Tim Ehlenz on both new and used car purchases has always been great. Quality has always been first, but Tim and the team have done a great job helping us find the right fit whether cost or condition is most important.
My salesman’s name was Cutberto, he let me test drive multiple cars until I found the perfect fit and helped me get the most out of my experience at Toyota. Highly recommend this dealership and this salesman. 👍🏼