Buying a car at Marietta Toyota was a great experience. I got lucky and the exact car I wanted was on the lot. Everyone at the dealership was very friendly and helpful. I worked with Chad Goddard and I would definitely recommend working with him. He was very laid back and helpful. Thank you to the team for a great experience!

Had a great experience buying my Prius here! Service was quick, kind and super attentive. They really listened to what I needed and what my budget was- a rarity! Ken was an awesome help in the purchasing process, and I never felt pressured to buy or change my budget. Definitely coming back and sending friends here whenever cars are needed! Thank you!

I came in looking for a saleswoman I had previously worked with but she was unavailable so Lucas immediately tended to us. He was very straight to the point, *kinda* funny, and did not beat around the bush - at all. I’ve been car shopping for over two months but the day I started working with Lucas is the day I bought my car. Love it here, ask for him!!!!

We had great customer service from the time we walked in the door until the time we left! We love our new 4 Runner! We highly recommend Dylan Roland (Sales Specialist) if you are looking to purchase a new Toyota. Dylan was very polite, knowledgeable, & super helpful throughout our sales experience!

Immediately upon entering this location we were greeted professionally. We had gone to 3 other Toyota dealerships prior with not the same welcoming. The staff is very friendly, knowledgeably, helpful. We had to wait estimated about a month for the vehicle but that was expected with the vehicle market currently. Dylan our sales associate answered any and all questions. I would highly recommend him as your Toyota associate. We had a great experience would return.

First got hung up on when I tried to schedule appointment because I did not want to rent a car during repairs. Was told repairs would take 2 hours. Scheduled appointment at 7:30 am. Dropped car off at 7. Was told it would be ready by lunch. I told them I would be back after lunch to pick up. When back at 1:30 pm. They could not find my car. After 30 minutes finally located it. Repairs were not completed. Ask me to come back in one hour. Waited because I did not have ride. Finally got my car back way after 3. They were trying to joke and tell me they were charging for a rush job. I was not amused. Work was fine but scheduling and handling customers horrible.

Jon, my tech advisor, was very professional and courteous. He made sure my work was done in a timely manner. I would highly recommend this service center to any Toyota owner.

I recently purchased a used vehicle from Marietta Toyota. It was a positive experience and I was helped by several members of the team. The receptionist was very pleasant when she checked me in and Allen was able to speak to me right away, even though I didn’t have an appointment. Allen was very nice and knowledgeable about the process and the vehicle. I also met Ken Lane because the vehicle I was interested in had a minor issue that I was hoping could be fixed before I decided to purchase the vehicle. I went back to Marietta Toyota two days later and was assisted by Matthew, who was patient and answered all of my questions, so that I was comfortable before signing the final paperwork. I also met a very helpful young man in finance (I forgot his name), but he was a pleasure to speak with and helped me with finalizing everything. All in all it was a great experience and I left Marietta Toyota satisfied and with a car that I love!

Mr. Alex Patel was great. I had an oil change, cabin/engine filter replaced, and car washed all done in 1.5 hours. Superb customer service.

Today I worked with Jay Williams and she is awesome, good listener, knowledgeable, and kind. Her energy and vibe is very positive and likable. Please ask for her.

I had the most amazing car shopping experience I have ever received this past week from Lucas Johnson. He took his time answering all of my questions and responding to my concerns all while keeping it professional but not dry at the same time. He has a very bubbly personality and made me feel like I wasn’t talking to a robot who just wanted my money. If you are in the market for a new vehicle or even just looking around, I would highly recommend stopping by this location and asking for Lucas. You won’t be disappointed!

This was my 3rd time ever dealing with a dealership and I have to say that this was my best experience yet! Everyone was so nice and accommodating! Even the staff that had no real dealings with me. The salesmen Richard was great as well. Not sure if this is the norm now, but the whole process was quick and pleasant. Very Grateful!!!

Best car buying experience I ever had! I had been looking online but just could not find what I wanted. I was helped by a nice young man named Lucas. It was as if he knew what I wanted before I even spoke to him. Being a bigger and taller person I was interested in the Toyota Highlander. Before I said anything, he told me that he believed the Toyota Highlander, limited edition, would be just right for me. He was right! If you’re looking for a place to buy a car, Marietta Toyota is the spot. Just make sure you ask for Lucas. He will make your car buying experience feel like a therapeutic experience.

Went to multiple different dealerships before I finally found Lucas at Marietta Toyota. He helped my girlfriend and I find the perfect vehicle for our needs. He genuinely cares about his customers and listened to what we needed then informed us, so we could make the best decision. 5/5 this place, Ask for Lucas.6 months later he helped us schedule our complimentary service, as well. Top class.

Had a wonderful experience! They made buying a car such an easy process and helped me find the perfect car for me. Especially Lucas, he’s great at his job. He definitely made sure I had everything I needed! 10/10 recommend buying a car here! Ask for Lucas!

Wow! I had such an amazing experience here. For buying a car for the first time by myself I was terrified, but Lucas made the experience go so smoothly I had no worries. I highly recommend seeing him when you go! He got me an amazing deal on my car and I couldn’t be more appreciative. He’s funny and we had a blast the whole time. Best Purchase Ever!!!!!

I worked with Greg in the service department to have an inspection done of a potential car I was looking to purchase from an online dealer. I couldn’t have asked for a more thorough, honest and helpful process or person to advise on what was found. They worked me in quickly and I will certainly be back for service in the future when it is needed.

My husband and I have been looking for a Toyota Sienna for a few months, so we know they are hard to come by right now. When we were contacted about an available one here, I quickly got in the car to see it by myself, without my husband. I test drove the car and then waited for the worksheet to discuss the price. Since we have been in the market for one, I knew what price to expect. What they presented to me was absolutely insulting. $68k for a car that has a MSRP for $51K. They tried to hand me a pen and told me to sign. They must have thought since I was a young looking women, they could take full advantage of me. What a joke! Ladies if you plan on making a trip here, take your husbands, your dad, or just any guy, otherwise they will try their best to take advantage of you. Toyota, yall need to wake up, its 2021, there is no reason I should have left your dealership humiliated. I just wanted a van for our growing family and I should be able to do it without my husband.

Sarry and Mitch were fantastic and nothing but supportive in the process of buying my new truck. The process was not as slow as Ive heard of it being.

Bait and Switch at its finest. I understand the car market is crazy right now but I called to verify a vehicle was in transit and was told It will be here in 12 days but it will go quick - you can come by today and talk to a manager to get the spec sheet and start the paperwork for when it arrives. Just come by and talk to Manager X. I thought that sounded reasonable so I went by and when I got there I was told that I needed to speak to a sales person instead of Manager X. Then I was told That car was sold months ago and is finally on its way but I can try to find you something similar... If I wanted something similar I would have kept looking at other dealerships online at home. They will bait you in with a car online and then try to get you to order a different one once you are in the store. Shady practice to say the least - I will never buy a vehicle or even take my current one in for service here again.

I have been doing business with this company for going on 19 years. Gregg, my service advisor is absolutely the best treats me with respect and is always cheerful. My chief mechanic Calvin, always takes care of me and my truck as if it was his. Kevin, the manager is wonderful always there if you have a misunderstanding and will take care of you. I highly recommend this company for all your service needs. I now have 381,000 plus miles on my truck and could not have done this if not for the great service I get from these people.

The total price of my van ended up being 63k when the sticker was 52k. Put 20k down on a 52k van and still ended up financed for 43 thousand dollars by these swindlers.I got taken for a ride. They like to take the paperwork back and forth ten times and huddle up to talk about how theyll screw you before they do it.I already signed so live and learn, but yall can learn from me. Im not the only one judging by multiple reviews staying this same thing.

I was very pleased to know that after slightly more than 1hr my 4 wheels were aligned and my oil changed. Harry took great care to assure me that the service was done according to specs. I always enjoy my visits.

Staff were amazing and thorough. I left with the car that best fit my needs and at reasonable interest rates and coverage. Highly recommend using this family owned Toyota dealership for all your new Toyota needs!

The communication and service for my Toyota Camry today was excellent.I was Informed about what my car needed in addition to the reason that I took it in.Their recommendations were not expensive at all.My car was ready for pickup before the scheduled time.Everything went smoothly.

Jay and Mitch are the only ones who didnt waste my time. If you are going to come here request them. Purchased a 2022 TRD OffRoad Premium

Everyone is very warm and welcoming at Marietta Toyota! I’ve gone here multiple times and each time they get me taken care of within an hour. 10/10 recommend. ☺️

Sarry was awesome but Vick the Sales Manager was pretty rude about the situation on buying a car. I asked Grant, the Internet Manager, on the adjusted market rate so I didn’t have to waste driving 3 hours. He kept telling me the only way to even get an estimated number was to come in, and regardless of the number (including adjusted market rate), it wouldn’t be too much and Vick would work with us. From that moment, I thought this would be a waste of time and scam. But from the reviews, I thought it could be worth while. Instead of working with us, long story short - Vick did not work with us. 😂 he recommended other cars because his market adjustment must have been so high. I say “must” because they didn’t even bring a break down on how it was so high because “it was out of our budget and to look at another vehicle” outside of what we wanted. Thanks for a wasted trip. I’m sure you guys will make your money and sell the vehicle - kudos to you. But 1 star on transparency and customer service.

I have been to multiple dealerships over the past couple weeks and no Sales person has made me feel as comfortable as Lucas. He had an answer to every question I asked and was very knowledgeable about each vehicle I was interested in and made me feel like he was not just interested in making the sale, but getting me in the right car for me. Every dealership needs a someone as knowledgeable and friendly as Lucas and I will definitely be coming back to Marietta Toyota, knowing he is there to make the experience as easy and as pleasant as possible. Bravo to Lucas!

This is an excellent place to take your car for service. The staff is very friendly and extremely efficient. My 5000 mile service was done in 32 minutes. I was in and out. I will definitely go there again.

Tully Simon was the most compassionate and understanding salesperson I’ve ever had. She got me into a brand new Corolla with all the latest safety features. She also helped me set up auto pay since I am not that tech savvy. I’m a single mother of 2 and this is my first time purchasing brand new. I’d do this experience 10 times over!

This was my first time visiting Marietta Toyota and it was a very pleasant experience. I was greeted with a smile and great service. I love how you can pull right in to the service desk. They got me right in and out. The gentleman that waited on me was efficient and friendly. I loved that he made me feel comfortable. He checked me in upon arrival and waited on me when my car was completed. Recommend me to go relax and have a mocha cappuccino, which I did.I also took my car around to the paint and body shop side and they were also great and buffed out a place on my car that had got hit and now it looks great!! They took my car right in. Super fast and friendly service.Thank you Marietta Toyota!!

Second time in the collision center and once again great service! They are on top of communication which is very important to me. They also get the job done as quickly as possible. Thank you Candice, you are wonderful to work with.The service center also did a great job getting a issue under warranty fixed very quickly. Thank you Alex.

I just bought a certified pre-owned 2019 Toyota Corolla from Marietta Toyota. The previous week I almost bought a lemon from a private used lot.They were so understanding when I went to get the car checked by my mechanic (even though it had already been through it’s own testing to get certified). It was a great experience from beginning to end!I’m excited to enjoy my new car and have peace of mind that it was a good purchase.

If you are ever looking to buy a car, this is the place to go to and Lucas is the man you need to talk too! He was amazing! He helped me find the right car, with no hassle at all! He told me everything I needed and the process was very easy and didn’t take long at all! Lucas is the best!

Very friendly and helpful staff! They were patient and informative both in setting up the appointment and diagnosing my car’s issue. Obviously prices are higher than a typical mechanic’s would be which is too bad. ($100 fee for inspection but it gets added to your total cost)

I have been going to Marietta Toyota for five years. Even though I have moved across town, I still go back to this dealership for car maintenance. They have always done right by me. I feel like I am always given a clear explanation of options for my car, no one has ever pressured me into anything or made me feel like I was being upsold (even though I am a woman and often take my car in alone), and they are realistic about how urgent proposed work on my car is so I can figure out when to postpone and budget for something. I will come back here for as long as I live in the Atlanta area. Ive worked with and liked multiple technicians, but Mike in particular is great about laying out exactly what I need to know.

Marietta Toyota has the best service department on the planet. They are kind, efficient and have never tried to sell me something I did not need. I am an educated consumer and would never take my new Sienna anywhere else. Have been a dedicated customer for three years and counting.

If I could rate them more than five stars I would.Mike and Beau were fantastic. These guys did everything they could do to get us back on the road after breaking down on a Saturday. Fantastic, friendly, fast and fun service here! 10 stars!

The team was great! Very helpful. I came in with a screw in my tire and they patched it up and changed my oil as well. They were fast and friendly and kept me updated as they worked so I knew how things were going. Thank you!

I vehicle was scheduled for the 5000 mile service maintenance which included tires rotation and brake system flush. Brian the advisor told me this service could not be done because the technician did not have the proper tools to remove my tires. I was surprised and very disappointed because I have been taking my vehicle to Marietta Toyota for over 10 years and never heard this as a reason why service maintenance could not be completed. Marietta Toyota will need to make improvements in customer service to ensure customers vehicles are safe on the road. I now have to wait until the next 5000 miles service maintenance.

I went to a bunch of dealerships in search of a new car and happened to stroll into Marietta Toyota one afternoon. Upon arrival I was set up with Lucas Johnson who greeted me and we immediately went to work on finding a car. He was personable, professional, and all around awesome to deal with. He got me behind a 4Runner and man this thing is a beast! I ended up buying that day because he gave me an amazing deal. Thanks Lucas!

I had a great experience with getting some minor body work done on my Camry at Marietta Toyota. Customer service was top notch, and I highly recommend their collision center for anyone.

My experience with Marietta Toyota was GREAT! I truly enjoyed working with Stephanie (she’s a sweetheart) as well as Cleveland - Sales Manager. Great group of people who seem to really care about their customers’ I would highly recommend them for your next new or used car purchase!! Thanks Marietta Toyota!!!

No pressure sales and in this climate did everything they could to make sure I felt at ease and got the car I wanted.

I would give 0 star if there’s an option. First business i come across where salesman fight and argue with customer. Manager is more interested in keeping salesman than having new customer.I would never go back to this place again or recommend anyone.They are rude, negative and use derogatory language. They fight with you if you go with family and one of family members get involved. Absolutely nightmare place.My next step is to contact BBB and file complaint.Please visit @Nelly Toyota in Rosewell or Rick Hendrick in sandy springs. I had amazing experience at both places and I ended up buying car at Rick Hendrick in sandy springs.I have noticed same exact reply for every comments with 1 star “we can’t locate your visit”.I have no expectations from your dealership. I just want to spread word that how people being treated at this business.

I called asking about a 2021 highlander platinum that was priced at $52,600 and to come in to test drive. I made a long drive there the same day, test drove it, and loved it. They asked if wanted to take it home that day. Then my wife and I sat down and the salesperson put a piece of paper down with a price with tax of $67,000. I about fell out of my chair. It had a $1,495 paint protection adder, then a $4,999 market price adjustment, then a $3,500 another markup for dealer fees. All in, a $10,000 markup and then tax. The manager was so arrogant when he said MSRP didnt reflect the value and if I didnt buy it, someone else would. He was so smug it was disgusting. This dealer and this manager wasted our time. Who in their right mind wants a $67k Toyota Highlander! They have the right to charge whatever they want...but it was so disrespectful to not be upfront before I left my house, or at the beginning of the test drive, etc.... This is what price gouging looks like in action. I wouldnt recommend this dealer to anyone. World Toyota will sell one at MSRP. Stay away if you want to be treated with respect.

I have been a costumer of Marietta Toyota since 2003 when I got my first Camry. Their service it’s always great and their team always make us feel special. I’m shearing my experience only because I believe we all deserve the best.

Mr. Bo helped me quickly and easily. One of the best experiences I have had at Toyota!

Always have a great experience with the Marietta Service Department. We have a RAV4 and a Corolla that are serviced there and have been impressed with their quality and customer service. Bo and Brad were very helpful with today’s service and it was finished in record time with excellent communication on what needed to be done. Thanks everyone!

I bought a new 4runner from Chad Goddard at Marietta Toyota before going off to college and it was a very pleasant experience!! Chad helped me get exactly what I wanted and honestly felt like he was working for me and not just trying to sell me something I didn’t want or need. Would definitely recommend anyone to buy a car from here.

Really impressed with Lucas and how he took care of us. I didnt feel like I was being sold to and felt very good about my options moving forward. Thanks Lucas for being open, honest and handling all of our many questions!

My family has bought cars from Lucas Johnson for quite a while now. He and my boyfriend at the time (now my husband :) ) played football together at Georgia State University, and since I met him, hes been family ever since. He provided me with top tier service and a great buying experience. I will always buy cars from him. He is such a great guy and even better Saleman!

Every time that I have come to Marietta Cobb Pkwy Toyota the experience is exemplary and the service is done with great care and expedited time. Today October 12, I was taken care of by Brian Kessler and Nehemiah Jones. They got us in and out and were calling our names to complete service before we knew it. Service completed in under an hour!!! Thanks guys great service.

My Advisor is Mr. Greg Mcgaha.He has been my familys advisor for over 20yrs., AndIs most genuinely concerned about his customers!!His rating with us is At. Praise the Lord for him😇😇

My husband and I recently bought a 2021 Toyota Tacoma! When entering the building Richard greeted us with big smile and very friendly and polite!He told us about the models colors and every detail about the different types of trucks. Then we went inside and made a deal! He was soo extremely helpful ! We know we made a friend in there! he is very KNOWLEDGEABLE!! Excellent at sales and at helping customers !If I could give him 10 stars I would . Thank you Richard 😃

Lucas Johnson assisted me in purchasing a brand new SUV and helped pick the perfect one for our family. He made the process very easy and quick. I would definitely recommend him and I would use him again in the future!

Jay was amazing! She walked me through the process and helped me get in the car that I wanted for the price I was comfortable with. She made sure I knew how to use my car and all its technology before I left the lot, which I appreciated. If you are going to Marietta Toyota, do yourself a favor and call Jay!

My fiance and I purchased a 4Runner from Marietta Toyota last month and the process was very easy. Michael and the rest of the sales/finance team were very friendly, communicative and answered my (many) questions. We would absolutely by or lease from them again!

The service was quick and the waiting room was clean and comfortable. I don’t know why a television seems to always be necessary but it was not too intrusive. No one was watching it. The car was ready before they said it would be and checkout was quick and easy. I like these people!

Just purchased my new truckJasmine Santos was amazing! She was able to get me the deal I wanted.No pressure. No hassle. Just great customer service. She listened to what I wanted and made it happen. Very satisfied!!!

In for oil change and tire rotation. Very quick service but giving 3 stars because I had oily hand prints on front of Runner.. oil on front fender and on driver side back door. Washing will resolve but could do without the hassle.

Great and quick costumer services it was scheduled to take and hour and I was out in 28 minutes!

To make a long story short my daughter car was hit and the person was descent enough to leave his info. We were referred to Toyota Collision. Vince was the adjuster whom we met ( provided most professional & customer oriented service ) and he assessed the damage and told us when the car would be ready. Car was ready before time and the technicians did a wonderful job matching colors in all. Would recommend Toyota Collision shop anytime!

I had a very pleasant experience at Marietta Toyota...from start to finish. The receptionist was very pleasant and helpful. Joshua, my sales specialist, is wonderful! He was very knowledgeable and made my entire car buying process stress free. I am extremely happy with my purchase and overall experience, so I will definitely come back here whenever I am in the market for a new vehicle. Referring friends and family to Marietta Toyota is a must!Thank you for such a pleasant experience!

Lucas Johnson helped me and he was nothing but nice, considerate, and open to helping me with whatever I needed. Not to mention he helped calm my nerves and really make the experience enjoyable for me. Highly recommend him and Toyota Marietta seeking to purchase a car!!

I recently purchased a 2021 4Runner and had a great experience. Lucas Johnson did a great job of making the process smooth and communicating after the sale (my vehicle was a pre-order). I would recommend this dealership for anyone looking for a Toyota.

I went to get my oil change. I drove around the whole morning looking for a place and every Toyota dealership was a 2 hour wait. I pulled up without an appointment and thankfully I got Harry McCalla. His customer service was at 100% and to my surprise I was out the door within 30 minutes. He should definitely be a prized employee.

Daniel Gonzales is a well knowledgeable sales man with detail info about cars and specs. You can definitely tell he’s a car guy and knows what he is talking about. Great location with nice inventory and a dedicated sales team.

I received detailed information and prompt diagnosis. Dusty was professional and provided great service. He kept me informed about the status and cost of my repair. Thank you.

I was taken very well care of by mr. Brian Kessler. He made me good promises and kept to his word. For all the work that was done, it was quick and the price was really fair. Thank you Mr. Kessler for the service supervision and Mr. Russel for the repairs and work to my vehicle.

Daniel Gonzalez showed me many great options with in depth details about each car. He’s very knowledgeable and easy to talk to. I’d recommend him to anyone I know that is looking for a new car

This dealership flat out tried to take advantage of my wife. It is 2021, thinking you can take advantage of a woman at a car dealership is long gone, unfortunate to say the least.Trying to repeatedly pressure her into signing paperwork on a vehicle that was outrageously overpriced even in this market. She wasnt born yesterday and you wasted 2 hours of her time by also repeatedly not giving her the dealer price on the vehicle.UPDATE: For a quick edit, the Sienna was priced 15k over MSRP, before taxes or title fees. I called up and talked to another person and they were even shocked that price was given saying maybe 7k to 8k, but never heard of a price that high.

Brought my car in to the collision center be serviced, was given a quote, and even waited 2 weeks to bring it into the shop because of their availability. A few days after it being in the shop, I got a call from Marietta Toyota and they told me they wouldn’t fix my car. The technician claimed “he didn’t want to work over previous work done”. I then took my car to a local body repair guy and he showed me that Marietta Toyota had quoted me less than they should’ve and said he didn’t know why they wouldn’t work on the car. Sounds like the Marietta Toyota tech had given me a wrong quote and didn’t want to honor it. Or, he didn’t feel like he was going to make enough money. Regardless, this should’ve been dealt with far earlier in the process so I wouldn’t have had to wait 2 weeks to not even get the car fixed. Everybody I interacted with was super nice but, still pretty disappointed in Toyota. Expected more from them.

Very efficient. Got my 5000 mile service and it took no more than 30 minutes. Very kind people and make sure you understand the status of your car. Definitely will be returning to this location.

We recently purchased a new Tundra from Marietta Toyota. Lucas Johnson took great care of us and made the experience smooth and easy. I actually knew Lucas before he went into sales so had no doubt we were in good hands.

I had quite a few recalls that needed addressing, and a transmission leak on a fairly new Corolla. I turned it in for the day, and they had it ready about six hours later. The recalls were fixed, the transmission covered by warranty, and a full inspection given complimentary. Although this was to be expected per the guarantees of vehicle recalls and warrantees, they were no nonsense and quite accommodating. Everyone was polite and professional. I could easily see myself doing business with them again in the future.

The first person I had contact with was Tara. She was friendly, courteous and professional and she sat up my appointment. She was a great ambassador for Toyota. Brian was my advisor and he was knowledgeable professional and courteous. I never take excellent customer service for granted.

The advisor or who ever pick up the car asked to explain the problem with the carAnd told me to leave the car for whole day because its very busy day.I wish he just got the car in and after the diagnostic he tells me that finding the problem may take time and i have to leave it there for todayI took the car to pepboys and they found the basic problem right awayThanks for letting me go to local repair shop

Great Service provided! The situation was explained well.

In and out in less than an hour. Personel were polite and professional. Well be back!

I was well taken care of during my visit. I am very happy with my purchase and was greeted with smiling faces. The gentleman who sold me the vehicle was very nice, knowledgeable, and accommodating. I would recommend to family and friends to purchase their vehicles from here.

Our overall experience was great! We had a few hiccups on the final price, but our salesman James Lee Jackson did an excellent job explaining the differences between the models. James was very personable, and easy to deal with. Much better than your typical high pressure salesman! My wife is very happy with her new vehicle! Thanks James, for an excellent car shopping experience!

I had an amazing experience at Marietta Toyota. My salesperson Johara was very polite and knowledgeable on the vehicles, she explained everything clearly to me, and made the whole buying process very easy. The receptionist Ally greeted me right away, the other salespeople all greeted me, and even the gentleman that detailed my car, Tim, introduced himself. The managers Tim, Vic, and Derak all introduced themselves and made sure I didnt have any unanswered questions or problems. I highly recommend buying from Marietta Toyota.

Great experience... Dusty (service advisor) was great. Very affordable

Dylan was an excellent help and was supportive and attentive throughout the entire process and made sure to explain everything In a way I could understand. He’s ambitious and way ahead of the game, you’ll be fortunate to have him as your salesman.

Ive been going to Marietta Toyota for about 10 years. Ive seen a lot of the same faces in the service department and have been serviced by many different people. Mostly good experiences.The last time I went Bo helped me. He was professional, kind, and very helpful. His service and demeanor surpassed my previous experiences. He was honest and I didnt feel like he was up-selling me. For the first time on 10 years when they ask if I have a preferred service coordinator I will say yes and ask for Bo.

I generally don’t post reviews. But this is my second visit here for service with my new truck. And both times they’ve gotten me in and out in less than an hour. And even though it’s just been for general maintenance, I’m still overly impressed!!! I normally hate going to get my car serviced because I’d sit for hoursssss at other service centers for basic maintenance. And all day for other stuff. THIS service center actually makes me feel at ease in going. Also, the customer service thus far has been impeccable! My service advisor was Jordan.

I’ve been a customer here for about 5 years now and Love the service! The service team is welcoming and always extends the best customer service. Both of my cars run great and I never have an issues. Another thing I love is the fact that they never try to sell you something you don’t need and are honest with their recommendations.

Great job. Great advice. Did exactly what I asked and at a great price. Wish the dealers that worked on my other cars were as nice, fair and honest.

I had bought a Toyota from Marietta Toyota and I had a great experience. One of the employees there, Charles Goddard was very helpful in showing me different types of cars for me and my family. I encourage others to buy cars there because of the amazing experience that I had.

Marietta Toyota has been our go to for years. The staff is professional and friendly and good about giving you accurate wait times. The waiting area is very nice and spaced out. Many of the employees are also wearing masks and respectful of your space.

Jimmie Wilson and Marietta Toyota was a great experience to look and buy my dream car. I am so glad I went with them since another dealership fell through on their word. Even with these trying times, Jimmie Wilson and Marietta Toyota never made any excuses and kept me informed with my special order vehicle. Definitely would recommend them to all my family and friends. Thanks again!!!

With no appointment booked I drove into Marietta Toyota after work today to obtain help for my car. Air had been escaping from the passenger side back tire and even though I stopped at a Tire Plus on Tuesday to see what was the cause, the problem was not corrected until today. Greg was the service person to whom I spoke as I pulled in, and even though he initially told me that he may not have been able to fix the issue once it was found, he did . . .in less that an hour. Thank you Greg for being so transparent but yet diligent to please a customer. I will definitely return here for my car to be serviced.

Daniel is the Best salesperson ever! Incredibly happy with my Supra purchase. Definitely ask for him!

My experience at Marietta Toyota was unbelievable!!! Shout out to Lucas Johnson for his amazing customer service and salesmanship. If you are looking for a first class experience I highly recommend Marietta Toyota and ask for Lucas!!

Harry is a great guy.Got me in & out with no issues.He also helped me out with some warranty work that we will be doing laterThanks guys

Daniel G. is by far the greatest person ever! Incredible energy and very helpful! Thank you so much! Ask for him and you won’t regret it!

Joshua Oyebade is the best salesman my parents and I have ever encountered.He knows about the product they have and their value. First car we took for a test drive was the one we left with. He made us feel very comfortable with the purchase, tied personal connection, and advocated for us throughout the entire process. You could tell he wanted the best for us. Very nice man.Management is amazing! He greeted us as Joshua was showing us around. Very enthusiastic and very welcoming. They have pride in what they do. Will definitely recommend.

Prepare to be gouged or have your time wasted: I was prepared to purchase a new vehicle from this location after having had a pleasant discussion with the internet sales representative. During that conversation, I stressed my concern about paying absorptive “market adjustments” and was assured that this dealership was not doing so at this time. Thereafter, I asked if they had a vehicle on the lot that I would be able to test drive and was assured that there was. I then scheduled an appointment to test drive a vehicle and discuss pricing.Upon arrival, I was informed that there was no vehicle to drive; there would be a significant markup on any vehicle I purchased (not inclusive of other inexplicable fees); and worst of all, as another reviewer mentioned, they refused to give me pricing on any vehicle. How would one make a decision to buy without pricing info? The only pricing they were willing to discuss involved fees and markups.After expressing my displeasure, the manager joined the discussion to condescendingly inform me that they owned several other lots in the area, as if to suggest that there was no alternative to subjecting myself to their unfortunate sales practices. Hard pass - save yourself the time and headache. Take your business elsewhere as I have.Response to owner comment:You started by misrepresenting your offerings, now you’re misrepresenting what occurred. At least you are consistent.I am not sure why your sales person’s gender is relevant; however, I found her to be generally pleasant and enjoyed talking with her about her recent vehicle purchase, among other things. I was not rude to her in any way. Any suggestion otherwise is merely projection on your part.As stated above, my issues related to the inability to get pricing info after being told that pricing info would be available to me, the inability to test drive after being told that I would be able to, being told that there would be no markup when scheduling the appointment and then being told that there would be a substantial markup upon arrival, and the unprofessional tone of the manager (whom others have complained about in these reviews). The market itself is not the issue.I noted that I would like to see pricing information for the purpose of preordering a vehicle. Therefore, your assertion that I said that I did not want to preorder is categorically false. Had a vehicle been available at a price I deemed fair, I would have been perfectly willing to move forward. Unfortunately, I was not given that opportunity. One cannot preorder without pricing. I did however note that I would like to be able to digest the price once the quote information was received, but alas, for some odd reason, I was refused that opportunity. Hopefully not for the reason that others have suggested after talking about my experience.Fortunately, I am having much better luck with other dealers who do not mistreat and misquote (certain) customers. Best of all, I didn’t have to look far.Be well…