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Shah Auto Group
72 Atlanta St SE, Marietta, GA 30060, United States
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Shah Auto Group
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Ha
Review №1

Frank Collins was the most amazing sales manager to work with, he worked with me for hours and fought to make sure I left with a car that made me happy! He never gave up and did everything he could to get me in the car that best suited my needs. I’m super happy with my new ride and I’m so happy I chose to get my car through them. I can never thank them enough! Come in and see them, you won’t be disappointed

My
Review №2

Went to this dealer lot on 6/19/21 to purchase a vehicle for my “fresh out of high school” daughter. The service here was outstanding. Frank Collins, the finance manager IS phenomenal and very patient. Matt, who was my salesman is GREAT and wasn’t pressuring. You can tell they take pride in the appearance and overall quality of their vehicles being sold. That along with displaying great customer service means a lot to me is why I chose them of many options I had to purchase a vehicle from them!

Ke
Review №3

I purchased a 2012 BMW 5-Series last year December 2020. Last week the entire engine went out!! After already having to fix motor mounts, radiator, battery, key etc. I paid cash for the vehicle and it was only somewhat good for seven months. Be careful

Je
Review №4

I had a great experience purchasing a car from Shah Auto. My new Jeep had low miles, one owner, very clean with diligent maintenance records, a few repairs were done, inspected and undercoated, for an extremely fair price! After buying the car there were some rattles in the front but, I contacted Frank and he immediately took care of it. An appointment was scheduled, they put in new front struts and I was back on the road; I went in and my problems was solved. Thank you Frank for the great car, smooth transaction and I will recommend anyone to go shopping at Shah Auto.

Tr
Review №5

Frank was a very knowledgeable car dealer. We came in and was approved within minutes and was able to drive out the same day. I was very happy and pleased with the service I received. I will definitely be making recommendations to all my friends and family. Thank you so much.

Br
Review №6

A1 service! From the moment I called, Michelle was polite and made feel comfortable! I found my dream car at their lot on car fax and was thrilled to know they offered financing! When I arrived I was greeted by Marco who helped me with all of my paperwork. Mr. Collins helped me close the deal and they even took my car as a trade in. I am extremely happy with my experience and will gladly purchase from them in the future as well as refer my friends. They made my first time financing a car painless and smooth. Thank you so much!! They come highly recommended!

Pa
Review №7

The car dealership you didn’t know you needed in your life!!These guys helped me get into a nice car against all odds. As soon as I called to inquire they were accommodating to my not so great credit score and my bank being reluctant to give a loan again. My vehicle for trade had some lengthy repairs needed- they took the vehicle in order to get me into a more reliable vehicle. Not for any reason! Just to help me. Now, where can you find that kind of service? I am blown out of the water at just how helpful these guys were. At first my bank denied me for the vehicle I wanted; but these guys went above and beyond to have me approved by taking my trade and offering more to my bank in order to make this happen for me. I was so shocked and happy because I got a great vehicle that I love!!

Ch
Review №8

Have been speaking with JJ he as aware that we was a little distance from the dealership etc. Was told to just call amd let him know when we could come inWell we went Friday after work got there before my partner they was moving cars around to close. After a while they said well we can give u a finanace paperwork to fill out. Hold on who going to fill out paperwork and havnt even test drove anything. Another guy said well 20 mins. My partner got there still the same thing they just wanted paperwork with no yest drive no showing nothing.

Je
Review №9

Who says car buying can’t be fun? To make a long story short, working with the crew at Shah Auto was a joy! I was looking to trade in my SUV and I’d been shopping around looking at multiple vehicles and dealerships. Very knowledgeable and educated me about a brand I knew very little about thanks guys.

Je
Review №10

I My experience with Shah was Amazing! Anyone that is having a difficult time deciding on the vehicle they want, I highly recommend you come here and ask for Ralph. It is an experience that everyone should have whenever they purchase a vehicle. He was very professional and very well spoken. I came wanting one vehicle, after speaking with him, I was able to get in another vehicle; it was very nice also well within my budget. This is a testament to his work ethic, He seemed to be very familiar with every vehicle they had on the lot! I am very pleased with my purchase and I shall send all my family and friends to see him. I just wanted to say thanks for the pleasant car buying experience. You Rock!

Sh
Review №11

Great experience 👍 Matt was very straightforward and honest, answered all my questions and was very patient with me although I wasnt the easiest customer in the world to work with. They even took accountability and fixed an issue with my vehicle before I drove it off the lot. My husband went with me and he was highly skeptical at first but their honesty and accountability won him over and he will return to buy from them as well. Drove off the lot with my dream car! If youre looking for a good vehicle with a great staff, I highly recommend these guys.

Tr
Review №12

I ABSOLUTELY loved my experience with this dealership!!! Frank and Matt were perfect professionals and treated me with the upmost respect!! They worked an AMAZING deal for me and I was able to walk away driving my new Mercedes Benz!!! I HIGHLY recommend Shah Auto Group! Stop in and let them take care of you!! Thanks gentleman and God Bless!!!

D
Review №13

I purchased a Mercedes Benz GLE 350 in July. Salesperson was JJ and Sale Manager was Nathan. The left front corner of bumper was slightly damaged. I informed JJ and Nathan about the damage and Nathan assured me that they would take care of it prior to leaving with the car. Few weeks later, I made the call to setup an appointment for the repair. I was informed that Nathan was no longer employed with Shah Automotive Group and they did have a my record of agreement for the repair. Now, my person JJ stated he doesn’t remember and verbal agreement. However, present during the conservation with Nathan and I. This is going to my last purchase with Shah Automotive Group! If I give you my word, that is my bond and promise!!! Please, don’t leave without get it taken care of in writing!!! I ask to speak with the owner, but have heard anything from this dealership!!

Br
Review №14

I love the convenience of buying a car without having to deal with your typical car sales man. I felt happy with my purchase and not that I was taken advantage of unlike my first car purchase. I highly recommend anyone looking to buy a car to use Shah Auto.

Pa
Review №15

We had a wonderful experience with Frank and everyone else at the dealership. Stress free and no pressure. Very nice atmosphere. 5 stars all around!

Av
Review №16

Frank the salesman was amazing, not pushy at all. Very hassle free. Great shopping rates for me and I got to call the shots. Highly recommend.

Re
Review №17

No stay away . I bought a car from this place the car broke down soon I drove off the lot I take the back to tham they didn’t want fix it or put me in a another car and the car is run bad also the brakes is bad no oil in the car, the car need 2 camshaft to replace 2 camshaft it’s will be cost $2000.00, this place worst car dealership .and the car need front rotors and back they just buy.those junk cars and put those in they lots .they not service those cars and do inspection,the car have a bad speed sensor and the engine is ticking noise it may need a new engine.they charge me $899.00 for dealership fee and the price off the car was $13,999.00 after I sign some off the paperwork and reading the other page and I find out they ad 500.00 more on the price make it $14,500.00 and I asked frank why ad 500 .he say the the finance co told him To ad 500.00 and the next I called the finance company they say they never told him that, this the worst place to buy a used car 🚗 please people don’t waste your money here .go to car max that’s the way car buy should be,

ni
Review №18

If you are looking to buy a new car that is nice and affordable, Shah Auto Group is the place. The employees are very friendly and have a nice personality. Come see them and you wont regret it!

Nu
Review №19

SCAM !!! BEWARE !I leased a BMW feb 2021.2days later it wouldn’t start. They made ME pay to have it towed to them. They “fixed it”.March 2021 I drove 1,000 miles to Wisconsin. I heard squeaking took it into a mechanic they said my rotors hadn’t been changed in YEARS.. I paid $1,300 to get them fixed.April 2021 - I heard a similar squeaking. Took it into the shop, the control arms were faulty which caused the NEW rotors to break to fix the problem it was $1500 ..April 2021 - my dealer plates expire... I paid The registration when I paid the down payment for the car..May 2021 - I left state for personal reasons.. I came back to expired plates..I was advised to call my county & obtain the new plates.. I called & was told my vehicle needed to pass emissions in order to obtain the valid plates..I reached out to the dealership & they told me the sales person as well as everyone else was fired they have new management.... (SAME COMPANY THO) & to get the admissions test & they’ll refund me. (NEVER RECEIVED IT)They told me, basically my car isn’t worth anything so I would not only have to trade in my truck BUT I would also have to put ANOTHER $3000 deposit.... then proceeds to tell me I have to put $13,000 down on the new truck. Why would y’all try to sell me a more expensive truck. Why not FIX the faulty truck you sold me.... all I want is what I paid for. Legit plates..... I’m still making payments on a car that is deemed hazardous with no PROOF of safety hence the failed emissions test I genuinely feel like I made a deal with the devil I am a single woman 24 years of age 1,000+ Miles away from home & this company preyed on me because of it.... at this point only prayer will release the strong hold of the enemy....Inshallah I will come from under this !

Ve
Review №20

I purchased a 2014 Camry the car seems to run great but after purchasing the vehicle I noticed the Bluetooth touch wasnt working properly I called them they wouldnt get on the phone! Was told they would call back never received a call. Radio replacement was $700 also I was wondering why he open door with key.. Now I know it was because key fob was having issues thats another $300 to replace. My intuition was trying to tell me something but I wasnt listening, its cool, you win some you lose some but Karma will always be served.

Ro
Review №21

Will definitely be back to Shah Auto for our next vehicle! Such a warm and friendly atmosphere, very easy going and no pressure.

Bl
Review №22

This experience was so helpful and they have great customer service the best place you can get your car with just zero down no credit check just income verification thanks guys for the help.

No
Review №23

They were all very friendly. My sales rep and financing manager worked very hard to make sure I ended up with a nice vehicle. Frank worked really hard getting me in a car.

Ga
Review №24

These guys are great... no one could ask for better service... they were very dedicated to providing me with their best service... everyone was very nice and respectable... I will be back to see them again...

Ke
Review №25

It was a great great experience I had it. Great owner, excellent service & obviously trustworthy dealership!!!

Ch
Review №26

I must admit my faith was a bit rocky given some reviews but these people are awesome!. Anthony the new sales manager is so dope he’s straight up no sugar coating or the usual car salesman lingo 🙄”.. He took accountability and eased my concerns. I’m soooo pleased! There are some negative reviews on here but so glad that did not stop me... What I can say is they take time to address your concerns and sale quality cars. Will come again soon with my daughters.

Fr
Review №27

An Amazing Experience for purchasing my car from Shah auto group, Matt and frank were really helpful, definitely recommend SHAH AUTO GROUP to family & friends .

Tr
Review №28

I love my new car! They were so helpful, and knowledgeable. They didn’t try to hustle me out of my money but genuinely made sure i got exactly what I wanted. Thanks again!

Sh
Review №29

We went to look at a GMC which was sold when we got there, so we looked at a couple of Cadillac Escalades and we found the one for us! Ralph was awesome in getting things in order for us. Even with it being busy - he was working diligently to assist everyone. Thank you!!! If you’re looking for a nice used ride go check them out.

Sw
Review №30

I almost let them get me into a car with extremely high miles and they wanted $400 a month lol no sir I couldn’t do it. I ended up find something similar with low miles and I cashed out on it

Lo
Review №31

Do NOT WASTE your time with these guys!! They are NOT straight forward and made us waste our time! For a week we tried to purchase a car from them...when we finished all the paperwork/financing they made us drive over an our to pick up our vehicle to tell us we could not take it and there is a problem with the title!!! Buyer be very aware!!

Mr
Review №32

I highly recommend Nick and Larry from Shah Auto Sales, they were very professional and upfront from the beginning of the process. They got me a great deal with the banks and were always honest through the contract process. Also, I recommend this place because of their professionalism and great car deals!! 5/5. ⭐⭐⭐⭐⭐

Pa
Review №33

Hopefully now that Ralph and Anthony are gone things will run smoother. Just beware before you purchase a car from them.

Ge
Review №34

I purchased a car about a week ago and I am thoroughly enjoying my car. Larry, Mike, along with Denise made my car buying experience an excellent one!!! Lots of nice cars at this lot. I would definitely recommend a friend to go here.

Do
Review №35

Very good place of work. Fast and simple. Marco is a very good sales rep.

ch
Review №36

I bought a car here last week! i love it and we had great costumer service and everything! they have cars with great prices compares to any other dealerships!

ra
Review №37

I would really appreciate if someone above Frank would reach out to me.

La
Review №38

We got approved they worked with us it took a while but mainly because they where trying their best too make sure we got approved and they did we drove off in the car my husband wanted I would recommend Marco and Ralph they did a great job . Thank you

Er
Review №39

Great service and I had a great experience and the price of the cars are very reasonable! They here to sell cars not play games! I highly recommend that

Br
Review №40

Would be ZERO stars if possible. Beware!! Bought a truck from them, all paperwork signed, our trade and down payment given. Get call that need more signatures, did that. A few days later called saying they needed to verify employment, had already provided pay stubs and bank had spoken with boss. Now after 2 weeks say the bank is not going to lend. Called bank, the reason loan has not processed is because the dealership did not send in all the paperwork, loan was approved by bank. VERY SHADY BUSINESS!!! So after 2 weeks told them they could come and get truck we had already made 2 trips and spent numerous hours at the dealership. They backed out of deal 2 weeks after signing all paperwork and taking possession of vehicle, not bank, beware before you buy from them!!

ny
Review №41

Shopping at shah auto group was a very stressful and disappointing experience. I purchased a 2013 Toyota Corolla in June. The car has been sitting for months since purchasing the vehicle. I have had to buy tires, alternator, battery, cam shaft, brakes, main computer, and spark plugs. The car still doesnt run to this day. Tried to discuss this problem and Anthony wont even get on phone. Finance department just keeps calling about payments. I asked for owners information and they will not give up his info. Would never recommend this place to anyone.

Ri
Review №42

Great people..great place

Je
Review №43

Ask for Frank Brooks he got me a great deals

An
Review №44

THIS IS THOMAS AND ANGELA RICE. WE BOUGHT A VECHICLE FROM SHAH AUTO SALES AND JACOB HELPED US OUT ALOT. HE IS A GREAT SALEMEN AND HE WAS VERY HELPFUL AND HE MADE SURE THE CAR GOT TO US. THE PERSON THAT HE HAD TO BRING THE CAR TO US WAS VERY POLITE AS WELL. I ADVISE ANYONE THAT IS LOOKING TO BUY A CAR TO CONTACT SHAH AUTO SALES AND ASK FOR JACOB. YOU WILL NOT GO WRONG.

De
Review №45

I am very disappointed in this company. Mr. Collins started out being the nicest person. He appeared to care about the customers until I found out differently. I purchased a 2009 Camry. It had one owner and never was wrecked. Mr. Collins raved about this car. I bought it, I was told there was nothing wrong with the car, that it was in the best of shape. On the way home with the car I found it was not pulling well. I called back to speak with the salesman who told me he would get the mechanic to look at it. He said he felt it was the gas they had put in the car before I left. He said to drive all the gas out and put in more expensive gas. He also told me they ordered the sun visor and to bring the car back when the part was in.It took about a month to drive the gas out and put in the more expensive gas. Now I notice the problem remained the same. I called and spoke to Collins again to be transferred to Matt who apparently works with these cars. He told me he would get back with me which never happened. I took the car into Toyota for an evaluation. It was then that I was told after much observation the car needed a converter. A cost of more than 1300.00.The sun visor Mr. Collins promised to replace, never happened. I thought this was a professional, honest, business of integrity, one that cared about their customers and their well being. Mr Collins said they work hard to have repeat customers for this business. I advise anyone going to buy a car from this dealership to be AWARE, just be careful. They can tell you anything to get you to sign on the dotted line but safety is not something they care about.This car could have stopped at any time on the road potentially putting me in danger, but that was not a concern of Mr. Collins, he just wanted to make a commission. You can not put a price on a life, so sad. I was so hoping they would do the right thing and fix the car but Mr. Collins said NO in a very nasty tone. The problems with this car would not have and did not show up on a examining machine because there were no alarms. You would only see this when driving on the interstate or long stretches of road.I would like to rate this business a 0 but there is not a star for 0. I say to anyone buying a car for a parent, a child or yourself, please be aware. Find a dealership that stands behind their cars and will take care of their customers. The life you save may be your own or someone you love. Stay away from this place and be safe. Please!

Gi
Review №46

I am from SC and was interested in a range rover! Came too look and it was great customer service and got my car very fast! Definitely reccomend

Ja
Review №47

Those guys are great worth the trip to Marietta from Athens, good deals.. thank you for your help Ralph!

Ja
Review №48

This is the second car I have bought at Shah Auto. The first one was for me and this one was for my son. I got great deals each time and I was in and out. I am highly satisfied with this dealer.

Je
Review №49

As a woman its always easy to be skeptical of doing things with vehicles such as purchasing one or getting work done on one. These guys definitely arent in it to confuse you, trick you, or make you feel lost in the process. I purchased a vehicle for work, and it was seriously JUST as important to me as a personal ride. I will be in this vehicle for HOURS every day of the week so it was important I do my research and trust the team. I cant say enough about how smooth and easy the process was for me. I commend them on their personal relationship building, proactive nature, and their ability to work with me the entire week they had to put up with seeing me daily. I definitely HIGHLY recommend this location hands down. Just enough to choose from, not pushy, and great financing knowledge to help with the process to the very end. I was definitely not disappointed.

Bl
Review №50

Just bought my daughters first car from Shah Auto Group! Nick, Larry, and Denise made our experience a great one! Thank you!!

ch
Review №51

This was the most refreshing way to go car shopping. No hassle straight to the point and letting me know if there was a problem with the car. Frank had the up most respect and very knowledgeable of the cars. I will be returning next week to purchase my dream car. Thanks Frank and everyone I came in contact with.

22
Review №52

I bought a 2017 BMW from shah Auto Group. The car was immaculately clean and till today it has been very reliable for me. I have had the car now for the past 2 years and I cant complain. I recommend working with Shah Auto Group for your luxury cars.

Ja
Review №53

Anthony and Ralph did exactly what they said I got all the info submitted before I got there and I was signed up and gone in under 30 mins would recommend them and use again .

Er
Review №54

If I could give 0 stars, I would. The only good thing about this place was Phillip and his sweet son. I bought an Audi along with a $4k warranty that covers everything (according to Shah). My car broke down a week later because of a transmission leak. I had it towed to an Audi dealership who called the warranty company to fix the car, come to find out, nothing was covered. I tried to get the GM of Shah, to take the car back. He ignored calls and emails and I could only talk to him if he answered the phone. He refused to take the car back or do anything till I mentioned the Lemon Law. He then agreed to pay only for the transmission that would get the car back on the road, but none of the other repairs that were needed. He even specifically refused to pay for tax or diagnostic. After all this headache and being without my car for 3 weeks, I was ready to go get my car, when the credit card was DECLINED. He later paid for the transmission service only, with a working card. If this review prevents someone from having a similar experience, then maybe this was all worth it. Please go to another dealer. This dealerships great deals are not worth it. Philip, you are great, you should work somewhere else!

Ze
Review №55

Super inventory! they have really nice cars. I highly recommend them.

Bo
Review №56

Shah Auto Group is definitely a top notch organization. From the selection of vehicles to the knowledgeable and helpful staff, the company conveys excellence. I purchased a 2009 MINI Cooper Clubman S from Shah and my wife and I are more than happy with our purchase. The pricing was great. The vehicle is grreat. The straightforward and professional communication from our Sales Rep (Ralph) was great. At no time did we feel pressured to make a purchase. That is a major positive for me. I truly recommend considering Shah Auto Group for your next auto purchase if you are looking for quality, high-end options.

Ba
Review №57

D Rock and Mrs. Riles like to thank Ronnie and all of the Shah staff for their professionalism, excellent customer service, and their willingness to make sure all of our car questions and auto needs were met. Everyone were about their business and very knowledgeable about their cars. We have gone to several car lots, but for the first time it was a great family experience and not a feeling of someone trying to take advantage of us. Thanks, again.

Er
Review №58

Ralph absolutely made our car buying experience pleasure!!! He actually listened to our needs and desires and the knowledge and professionalism that he showed helped us to choose the perfect car even when it wasnt the car we came for originally! I highly recommend you visit Ralph for your next car buying experience you will not be disappointed!!

Ta
Review №59

Anthony did an awesome job! The whole team made the process very easy and fast...Thanks Shah team

Sp
Review №60

Team did a great job loved it good conversation and nice deals great experience buying my new car

JA
Review №61

Fantastic experience for my family and I. We were treated like family, dealt with honestly, and helped more than I ever thought we would have been based on our credit situation. From Ralph our salesperson, to Patrick the sales manager, everyone was fantastic!They clearly deal with a lot of very unrealistic and unreasonable people but go out of their way to treat everyone with respect and dignity. (which isnt usually the case when you have credit challenges like we do) In the end we got a great deal on the perfect family vehicle!

De
Review №62

Great experience working with Patrick who was very friendly and made it nice and easy. Very happy with the quality and price of the vehicle I purchased here. Would definitely recommend!

JT
Review №63

Great selection, Laid back with no pressure. If youre looking for a high line ride check this place out. Especially if you are trying to rebuild your credit in a nice ride.

jo
Review №64

First of all, I would like to express my disappointment in the car buying experience with Shah Auto Group.My husband and I live in Colorado Springs, CO and we bought a 2015 Porsche Boxster from you.We paid full price for the car and the payment was received on June 23rd. After we signed and sent all required documents back, including the Bill of Sale we kept receiving calls from Matt, our salesperson asking for money.We did not negotiate on the price, the only thing we asked for was for “free” shipping and the car to be serviced which was last done at 40k miles (the car has almost 60k miles).Your dealership agreed on “free” shipping but denied getting the car serviced.We understood that we had to pay the dealer handling fee which we did via credit card. After that, we received another call asking for !!! $178.00!! for an “electronic” and temp tag fee.Since when does the customer have to pay for temp tags?????Well, we paid that also.A few days have gone by and we yet received ANOTHER call asking for a new Bill of Sale to be signed and mailed back to you guys, keep in mind we had already signed a BOS, which is usually set in stone.Why wasn’t it possible to get all the fees and paperwork right the first time without calling the customer and keep asking for paperwork to be signed or for money?Over a week!! has passed and the car STILL HASN’T SHIPPED, although we were PROMISED by Matt that we would receive the car by JULY 4th.

An
Review №65

Very friendly customer service and very accommodating

Ju
Review №66

Now this is a split review. Phil was AWESOME AWESOME!!!! He responded and kept up with me all the way, even talked with him after hours about the process and everything going on. Excellent guy to work with. On the flip side, finance was not all that great. Things kept coming up and numbers kept changing. Was pretty aggravated but i pushed through. When your coming from Virginia and drive almost 8 hours, you would want things to go smoothly. Bought a lovely 2008 Lexus LS600HL. Love the car. Has some problems. After my trip back home, lights started coming on and going off, almost like something was wrong with it previously and someone just wiped the code so it wont come back on. Currently she is parked right now because its kinda bad to drive it with problems going on. Other than that, my experience was pretty good.

Ha
Review №67

Just purchased a 328i bmw, and I must say, this was a wonderful experience. The staff was so friendly and helpful. They didn’t force or push me to purchase and that’s what I really like about them. My salesman phillip was very nice and friendly. I think I kept him laughing the whole time I was in there. Thank you Shah automotive for making my experience great

Na
Review №68

Amazing sales team and really nice people who are there to see that you get what you want. Phillipp was super helpful in helping me find the right car and he also helped me in finding cars with better features. He ensured that I got the car on time and also ensured that most of my paperwork was done on time. He even checked with me, about what I thought of the car after taking the delivery. Once again, thank you phillip

AP
Review №69

The experience with this dealership was amazing I found my dream car and with the help with everyone I was able to get approved so quickly. I’m super excited to show off my car and let everyone know where to go if they’re looking for a car! Thank you josh and Melvin once again!!

Ke
Review №70

This was the best car experience I’ve ever had. Ralph and Ronnie stayed with me and my wife u til 11pm and our appointment was at 630. They stayed well after they were closed to make sure we got in a car and not just any car the right car! Please go and see Ralph and Ronnie they will take care of you!

Sh
Review №71

Great selection of cars with great prices compared to similar dealerships. The sales person I worked with was very helpful and knowledgeable.

Fe
Review №72

Had me drive from Gwinnett to here for me to look at the wrong car pictures posted on the website 🤦🏾‍♂️

Jo
Review №73

The salesman was so wonderful he did everything that he told us he would he worked his hardest to get what we wanted and the payments we wanted All was friendly and when we was called back to do the paperwork the man in the office was so sweet made us feel like family and so comfortable Best experience I’ve ever had getting a car

K.
Review №74

Ecellent place to buy a car. I love my new car. This dealership was hazzle free with great customer service.

la
Review №75

Definitely recommend this dealership. Ralph and Patrick are fantastic, great vehicles to choose from, no junk cars.

Ch
Review №76

What can I say about this place!!!!!!! Great car selection, Great customer, great everything if you are looking to purchase please stop by and ask for the number 1 car salesman in america ( marietta) Frank.

De
Review №77

Got a good deal

St
Review №78

Great selection of cars at good prices! Definitely check this dealer out

fa
Review №79

It was great experience buying a Mercedes benz from shah auto group, ralph was my sales person, he really gave me clean car very good price, with 3 years warranty, it was pleasure working with shah auto group, I will definitely recomanded to the friends and family.

sy
Review №80

I bought a 2010 Toyota Venza Limited. Rahlp was very helpful and worked with me and current situation. Was buying a car as a surprise and i came from Colorado. They were very accommodating and I’m happy with my purchase. Looking to buying an infinity suv next. Thank you

ZA
Review №81

These crooks will do whatever it takes to sell you a LEMON! Read their BBB reviews! Another report will be filed with the Attorney Generals office in a few days. They falsified my odometer readings on my paperwork to make sure my financing would go through and have denied the wrongdoing for a year despite seeing the illegal action in black and white! STAY TUNED!!!

Le
Review №82

I had a great experience at the dealership last week buying my 2015 Bmw 328i I went in a little nervous but Phillip made me feel so comfortable with my purchase the car runs great and my note is very affordable thanks guys

Si
Review №83

Service was great I was able to purchase my new car from there with no problem at all I will definitely recommend them to everyone

L
Review №84

I went to this dealership and was looking at a Infiniti M37. I put money down on the car and signed paperwork on that particular vehicle. I had to come back a week later in which I advised them that I work two jobs and could only make it back on the weekends (which was the time I initially visited this place). When I was due back at the dealership that following weekend, I was told that I needed to get there before they sold the car. I went up there and was told the car was being cleaned up and a battery put in it by Patrick. All this was a total lie, the car was being sold to a couple that was there while I was sitting right there, and I had signed contractor on that car with a down payment. The fact that Patrick lied to my face and then gave me a bunch of run arounds and then attempted to put me in another car that I had no interest in whatsoever. I went a couple of days without a car because I had already promised someone that I would sell them my car that day I was supposed to be picking up the car I had paperwork on but was sold to another customer. They just so happen to have another car the same model on another lot. I continued to get calls from Patrick about documents needed, right after speaking with him, while I was at work I would get at least 6 other missed calls about the same thing because they are not talking amongst each other on the files at all. This happened several times and I literally had to tell each one that they need to do better at communicating with one another and stop the back to back calling when these topics have already been discussed. I had out of state license and needed to get a Georgia ID in order to register the car and there were items that I was told would be taken care of before delivery of the car. Once they got the down payment and paperwork signed, Patrick then began to tell me that he was not ordering the items or anything until everything I needed to complete was done. I advised him that he should not be holding hostage items that should be be taken care on their end when I am taking care of things on my end. To this day, the part has not been ordered and Patrick is now not taking my calls. The customer service received was subpar to say the least. There was one salesman that assisted me when I went back one of the many times named Phillip Carneg, he is a true people person and care about doing things right by the customer not there to just make a sale or a dollar. If I was to very go back there to do business it would be because of Phillip and would refer others to him...

Da
Review №85

Everybody is just so friendly and helpful at first it started kinda rocky but I had to realize I wasn’t the only person there and they was tryna accommodate everyone thanks josh 🙏🏿

As
Review №86

Phil was great! Thanks for all your help.

Ro
Review №87

I bought my corvette from here the customer service was great I will most definitely be back for a future buy thanks Melvin

Na
Review №88

I had a great experience dealing with Patrick and Melvin - they have great cars and I even got a great warranty ! They’re quick and easy to deal with and very helpful !! You won’t be disappointed. We will be back for sure

D
Review №89

Today was hell I went to 5 different dealerships and either the cars was bad or they wanted to much money down a friend of mine gave me josh number at this Carlot and said he was really good so I gave him a call he told me to take a look at the inventory online and if I’m in the area come by so I went by the lot and everything I heard about him was true he was god sent now I’m riding in my Audi Q5 and it’s a

Ma
Review №90

Horrible experience.

St
Review №91

Everywhere is so friendly, thank you you so much josh for my new car I love it

Ze
Review №92

I was nicely handled until I got the car . Check Engine light came on second day of having the car . A loud clicking noise continue the next day after contacting the company and they said they fixed it . Which I already payed a down payment . The check light came on a second time in the first week . They no longer answered the phone and helped me .

Si
Review №93

Bought a 2014 Infiniti QX60 the radio has a issue Patrick insist that would fix it every time I call it’s excuse after excuse now all of sudden he busy can’t come to phone every day I call there calling to see if the radio came very unprofessional ppl ....

Tr
Review №94

Great deal on the car, Ralph was super patient and helpful.

Jo
Review №95

Demetris Flemister helped us so much in buying our new car -thanks

Th
Review №96

Loved working with them and will refer friends.

Go
Review №97

This company sold me a car that had been in an accident without informing me that it had been in accident. The car also required a lot of work that was not disclosed prior to the sale. I had to spend almost $2,000 dollars on repairs within a year of owning it. Learn from me, dont buy a car from them.

Ta
Review №98

Enjoyed working with Phil

Ka
Review №99

Went to test drive MB. They said it had a premium package it did not have (I had specifically confirmed car had this package). Missing part on rear end of car, front bumper dented and chipped, and light on dash that service had been missed. None of this mentioned. Never again.

Ri
Review №100

Trash company (other than Phillip) research the trash warranty that is offered as well.

Information
22 Photos
100 Comments
4 Rating
  • Address:72 Atlanta St SE, Marietta, GA 30060, United States
  • Site:http://shahautogroup.com/
  • Phone:+1 678-581-1363
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–4PM
  • Wednesday:10:30AM–4PM
  • Thursday:10:30AM–4PM
  • Friday:10:30AM–4PM
  • Saturday:10:30AM–4PM
  • Sunday:10:30AM–4PM
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