Great dealership service so good we ended up picking a Volvo.

Service department got me in and out in a reasonable amount of time and was very helpful.

The service department does an excellent job of keeping to scheduled appointment times.

Me and my mom drove to Ed Voyles both in the market looking for a new car and knew we were at the right place as soon as we pulled in. Roxanne was our product specialist and was there every step of the way to make sure we were both taking care of in a professional way! She was so easy to work with and very knowledgeable. Mr Robert the Sales manager stepped in and made us feel very comfortable as well, from start to finish as we were treated with superior customer service and exceptional service! I would highly recommend this place if your looking for a team that will go above and beyond to get you driving who were very courteous and friendly. Me and my mom both celebrated our birthdays with fresh popped popcorn provided by the dealership and both delivered two cars in one day! Thanks Ed Voyles for all youve done to get us driving our dream!

Bought a Kia Forte that I had leased. Very Good service and friendly staff. Then I had a small service request, I was told they could NOT get to me until January 2022! They didn,t even try!!!! THIS IS THE FIRST TIME I HAVE HAD A BAD EXPERIENCE WITH KIA IN OVER 10 YEARS! SOMEONE NEEDS TO LOOK INTO, Ed Voyles Kia Dealership in Lithia Springs, Georgia.

Great experience. Quickly diagnosed then fixed the problem!!

Bought, serviced, and sold my car here.

Quick and friendly staff, we didnt find what we were looking for, but everyone was nice and helpful.

Another deceptive dealership that presents an offer of sale for one price and then thinks they are slick by putting dealer add ons disguised as tax. Im curious how often that works for them. Its one thing when scam artists call you but contacting this dealer is like opening yourself to a scam.

For the most part, this establishment has been great. With the exception of my last experience. I came in for an oil change in the evening 430pm, as instructed. I arrived @ 410pm. I pulled into the EXPRESS service lane as instructed. 2 service rep. Were present. Not one acknowledged me. Or even gestured . 7minutes passed and finally BRODY, whom walked from the other end of the shop to acknowledge me. I thanked him for his customer service . This gentleman has always demonstrated great customer service regardless of what he was doing. ( I believe its called multi- tasking) unfortunately some people are unable/ unaware of how to demonstrate this skill. Brody, you may have to give a in-service on how to be effective and efficient. Thank you for representing the values that you have been taught.

These folks are great. Just bought a new CRV and heard rattling noise in the front end. The found some front end suspension bolts that was not tighten to factory specifications. If not found in time the outcome could have been catastrophic. Prior experience with Ed Voles for service and highly recommend them to service your vehicle.

David in the service department was very pleasant and professional.

Love salesperson Britney

Car shopping salesman were friendly

Great place for my Kia needs.

Shannon in the Service department is Great! She is detailed and professional. When we invest to service our Honda Odyssey, we are consistent we are receiving quality service. Blessings

Good customer service

Had some issues with my daughters Honda hybrid civic, its a 2012 model, we bought it orginally at carmax in 2015, she bought the extended warranty at the time, thank goodness, fast forward to present she needed a new transmission, carmax did not have the right equipment so they outsourced it to Ed Voyles, Honda, (Marvin Bushay was our service rep) Marietta, the service was very efficient and smooth. communication was excellent, better than carmax, overall very good experience .

The service department is excellent and is being very responsive to customer concerns and needs about safety during this pandemic. The sales people, on the other hand, are refusing to wear masks or social distance and are laughing in peoples faces when they ask for the mask to be worn. If you need maintenance, definitely go here - they really are excellent and and honest mechanics - but steer clear of any of the areas the sales people are working in.

Always nice and efficient

Really great service department, just renovated so its large, open and clean. Once you drive in someones going to walk up directly and help you so you dont have to wonder about what you need to do. Spacious waiting area with a place for kids and large window so you can see when your car is back even though obviously theyll tell you. They also have an automated text message system to let you know updates. Staff is very friendly.

I received a notice my car needed recall service. I searched for a dealer to do the service. I picked Ed Voyles and Im so glad I did. The staff was knowledgeable, patient, and kind. I knew what was being done, how long it would take, and what differences the service would make in my driving experience. The waiting room was nice, comfortable, and it came with SNACKS! During the service, the staff was attentive, and appraised me periodically of where my car was in the process. I will pick this dealer for future service, for sure. You should try them, too.

I have no words to say about Ed Voyles.

I would never go back. They want a premium for a car which is listed MSRP of 47k. They want 57k and most absurd is comparing to Land Rover and Mercedes. When was the last time anyone saw a premium for KIA or for that matter for any brand car. Unbelievable. Too greedy.

Decent deals and great customer service, but wait time is abysmal even with an appointment for routine service.

Excellent Customer ServiceI received the warmest reception from Ron Thompson and Rachel in the service department on Saturday, 2-8-2020. Due to the snow, I didnt arrive as early as planned, but Ron still serviced my vehicle, checked for recalls and made recommendations of future maintenance. Its always a pleasure coming to Ed Voyles Kia!

Very good experience buying a new car. Very friendly and helpful.

Everyone tells Me To purchase From Ed Voyles Automotive. I DID But the half was not Told Me.

This was a perfect experience throughout. I’m normally someone to overthink and stress out about the car-buying process, so I was very happy to walk into this spacious, organized and friendly facility. This was my first time ever leasing a vehicle and I received excellent customer service from everyone involved, but especially from my knowledgeable salesman Leo. You will not feel rushed or disappointed. It is worth the trip from anywhere in the area to go to this state-of-the-art Honda Facility!

Excellent service and great prices.

Great car buying experience. See Chris Jackson. Really cares and helps you find the vehicle thats right for you. Had some credit issues but he treated me like a person and not my credit score. Found me a great car. Process was quick and easy. Highly recommend this dealership.

Excellent customer service and care. Ive been going to the Ed Voyles group for maintenance since 2003, and am yet to be disappointed. Yes, Ive had some issues, but its been taken care of right away, unless a Hyundai or a Honda part failed totally. In those cases, Ive been given a loaner car and a friendly smile.If you go to Hyundai, ask for Ms. Stump.

Very courteous, professional and friendly. They dont give you the run around. They are willing to work with you and give you deals and options. I would go there anyday

Awesome like always 😍

I love this place but workers did not where fsce masks.

Ive been coming here since moving to the area recently and have used this shop many times for my vehicles . the staff is very friendly and helpful and they have always been able to get my vehicles in very quickly. They also offer a complementary shuttle if you live within a few miles of the area so its harder to find a reason not to get your car looked at. Ill be coming back soon Im sure.

Pay attention when you get your car serviced. Ive bought 2 cars there. If you get a good rep, it becomes a better experience. There was a lot of construction when I last went, it may be completed now. I nice selection of vehicles.

SERVICE! AMAZING Service! Polite, cheerful Service Writer, always with a funny, and appropriate comeback! ...The Best party of the service was learning that They Found me a discount... ?Or Two? YEAH!!! THEY KNOCKED $180 OFF MY BILL! thats more than 50% - - - you can surprise me like that and Ill keep comin back!

We were in the market for a new car and Jackie from the Honda Dealership was amazing. From the initial phone calls to the experience at the dealership the whole experience was positive. Everyone was friendly and I thought it was a relatively smooth, stress free process. I live in North GA and have a number of dealerships to choose from and drive past frequently. I have no regrets choosing this dealership and dontmind that I drove 90 miles to visit them. Ill recommend to anyone to go check them out and tell them I referred you.

What a deal they gave me cant go wrong here a must visit. Car Dealer Before U Buy

Mr Price, Shannon and the rest of the staff are Phenomenal. Dealership A1

Service center could use alittle work but over all had a great experience. When you call to get a status on your vehicle you have to talk to the 1 guy handling your car. If hes out sick forget about it.

The best Hyundai dealer in Atlanta!! This crew listens, serves and respects the customers needs. No pressure just a great experience from the cells tap all the way to management it was a wonderful experience. And they will work with you to get the very best price possible

Always a long wait time, regardless of appointment time.

Had our 2013 SantaFe serviced yesterday. They found 2 front tires and rear brake pads needed to be changed. Will need to take car back due to left rear brake pads making a very loud squeaking sound when I apply the brake.Took our SantaFe back to have the rear brakes checked. Adjustment made and test driven.All good. Thanks Ed Voyles service team and Cathy S.

Josef Fraizer is always helpful, very knowledgeable and honest. Ive never had a bad experience with any advisor, but always try to get him if I can!

Nice vehicles but close on Sunday..

Great service. Friendly staff.

Bought a car here and regret ever coming here. Theyll be super friendly and do anything to sell, but beware the quality of vehicle youre getting. Never ever will I go to any Ed Voyles again, horrible customer service from the used Honda guys when I had major trouble with my car only 7 months after buying it.

Brought my 21 year old Honda CR/V in for timing belt service. Service writer to mechanic all did a very professional expert job. Vehicle runs quieter and smoother with more power than it has since it was new. This was a complicated service with many belts, parts and fluids that needed changing. After a week there are no leaks or any problems that showed up after the service. Thank you Ed Voyles for a service dept that treats its customers well at a fair price.

Hardly anyone spoke to us. The lesson whip did has no more knowledge of the product than we did. Promptly left as it was a waste of time.

Great service!! Theyve taken good care of my car!

Wide variety of vehicles.Friendly salespeople.Prices a little high for the market.

Yes! I have been there more than once! 😋Because they know what theyre doing and they do it right the first time!! ❣️

Recall Repair on Catalytic Convertor...Waited almost two months...for the part to come in...I finally called nyself...only to be told yes we have your part!!??...Went in for the repair...drove my car out of town...belt noises present...not sure what they did to cause that...will visit another KIA dealer for that repair...in the market for a new car but will not return to this location where I purchased the one I have now in 2012 brand new. Customer Retention...sadly a thing of the past!

Nice people. Great customer service. Not so good vehicle service and they are very slow, unorganized and expensive.

I only use genuine Honda fluids for my 1st Gen CRV and their prices are just as good, if not better than, online prices. Ed Voyles Honda is the place for all things Honda and right around the corner.

Nice guys. Shuttle you around the area if needed. Easy visit for service visits.

Super nice staff with a large waiting room that has loads of USB/ power outlets for your gear.. Would recommend going there for your Honda Service needs..

Ky was great to work with, kept me informed the whole time!

I visited the service department, I am from another state, the team was very helpful and professional. I can highly recommend the team.

Fuel line recall, so glad to finally get in..had a chance to visit former co-workers @ Honda

Unfortunately I experienced very poor and neglectful service here. I had to ask a sales person for help because they were all hanging out chatting with each other. I came in to test drive a Hyundai Sonata Hybrid that was not available. I was not provided information on where I could test the model I was looking for or when it may be coming in until I practically begged. After wondering around the lot, finally Dawn came to the rescue and offered to let us get in a few of the cars. Please retrain staff!

Very Nice Service. Valuable free detailing package with new vehicles

Friendly services

Didnt have a place to plug up for your phone, like in Columbus. Forgot to call us once car was done

The customer service is always good. They believe in customer satisfaction and going the extra mile to please their customers.

We loved our experience at Ed Voyles! If you plan to buy, ask for Jackie! She was fabulous to work with and extremely knowledgeable.

Ed Voyles gets a 10! They hooked my friend up with a great deal, a sweet new car and had her rolling again. I would shop at Ed Voyles if I needed a new car!

This place is ridiculous. No one greeted us when we got there, the person who was assigned to handle our repairs acted as if we were bothering him when we finally tracked him down to ask him a question, and they never offered their shuttle service to us. He also lied and said he was trying to find us to talk to us before he dispatched our car for service but we were walking around. We were seated right outside of his office the whole time and he never did. We had to catch an Uber or wait 3 hours with no progress updates.

I leased a car from here and have serviced it with them as well and I have always had great experiences at this dealership. In the service department, I have worked with Cathy and she is really sweet.

Great deals, and the sales man and receptionist was very helpful, plus complimentary Starbucks coffee!

I went to get an oil change and the work was more than satisfactory!I will definitely be back for maintenance when needed...

Beautiful show room and knowledgeable and friendly salespeople. I highly recommend. 5 stars

Good service options. Up front about needed work & cost estimates.

So this review is based on going to both the kia and Hyundai lots. Let me start by saying that we went to just look at vehicles to get a feel of what the interiors look like in person. This ended up being way more difficult then expected due to the lack of vehicles on the showroom floor also due to the vehicles that where on the floor where dead so you couldnt get the trunks open with out getting someone to hook up the battery to a charge box. Overall just didnt have a good experience with Ed Voyles.

They gave me a an incredible price and completed my repairs in a timely manner. I am very satisfied with the customer experience I received

My car has 5 factory recalls on it, I set the appointment up, and the person tells me my car should be done by the next day.... in the process of dropping my vehicle off, I’m told that my car ACTUALLY wouldn’t be done until Friday...at that time I ask for a “loaner” aka “rental” car, for the time that the dealership has my car in their possession. The service advisor Sean explained to me that they only do rentals, and it requires my DL, Insurance card, and a $200 deposit.... I was immediately thrown off because in no other major dealership have I been asked to give money out for “factory recalls” that were mandatory to be fixed. So I explain that I didn’t have $200 of liquid money to be held at the moment, so if my car would be ready by Friday, I would be cool with a ride to my house and avoiding making it an issue. Fast forward to Friday and I don’t receive any status updates on when my vehicle would be ready, so I decide to call the service center to see when I could pick my car up, and they didn’t answer, so I left a message at about 2:45. I wait 2 plus hours and call again car 5:15, where I’m put on hold multiple times only to be put on the phone with my service advisor THAT did not return my original call, and he then tried to explain the same rental policy from Tuesday which I explained I was not liable for, and he then put me on hold, to be eventually disconnected.. no return call still... 30min later. I asked for corporate numbers, which were denied, and I asked for upper management, which Sean said doesn’t exist for the issue I have. So I DONT RECOMMEND anything done at all at ED VOYLES anything! Dodge, Chrysler Jeep and any other subsidiary should be ashamed to be represented by a company with this type of customer service or lack there of !

Judt their for an estimate, I have est hed this dealership grow to many different ones and I have purchased several vehicles over the years, yet through their many offerings they dont carry the brands I would prefer stills top notch outfit

The service used to be good. Now even the manager could care less about customer service.

Really great dealership! Got my Honda Accord from here and its been awesome

I accompanied my daughter here when she bought a pre-owned Hyundai. I was impressed. Everyone was helpful.

Scott, Svc Mgr, was very helpful in getting the scheduled maintenance on my car.

Great folks. Purchased a car from them. Can recommend them to anyone.

They got me in and out pretty quick and theyre waiting area is pretty comfortable. Good coffee!

Decent people and logical prices. Got a great deal.

Good place, but should not have charged me diagnostic fee.. didnt fix..I turned around the corner, came back & then they fixed it. I felt ripped off.

Took my dodge here to get an oil change and general checkup. They didnt properly tighten the oil filter thus causing a leak all over my driveway and garage. Had to take it in a second time, leave it there and wait. Horrible service. You would think a dodge branded dealership would do a standup job, think again. No walk ins, appointment only and no quick service. Ill be driving across town to Landmark before visiting Ed Voyles again.

Great service representatives, competitive service rates. Definitely appreciate the free car wash with services.

Good customer and auto service

Great place. Take very good care of all customers.

I called before I came in and told them what I needed and the time Id arrive, they said to come. However, when I got there they said the things I wanted fix would take too long. I asked if renting a car was an option so I could leave it overnight, and was told I would have to go rent a car on my own. Overall, I did not like the attitude of the service advisor and he was very unhelpful and dismissive. This was the worst experience that Ive had with a Kia dealership and Ive had my Kia for 6 years. It was a wasted drive and frustrating experience.

I always go here to service my car. Ive had nothing but trouble out of these guys since the day I purchased my vehicle from them. When I was in the process of purchasing my car, I decided I wanted leather seats and a sunroof added to my 2015 Honda Accord Sport, so after the paperwork was finished, they told me to bring it back so they could install those two things. Well, I brought it back to them and they had to send it to their guys for it to get fixed. In the process of transporting my car, it was involved in a wreck. They called me up and asked me if I wanted to take this up with my insurance. I said, NO, it happened on their terms and not mine, therefore Im not at fault here nor should I use my insurance for something they did. That goes against me. Nevertheless, I had to talk with the GM and fight with them for them to take care of the damages. They took care of it, but I went through hell doing so. One more thing is a couple of weeks ago, I went back for them to check my car out because it wasnt cranking. Before I went here, I went to AutoZone for them to check my charging system and battery on my car, they deemed the battery was bad and I needed another one. I tried to crank my car before leaving there and it wouldnt crank. They had to jump me off from there for me to get home. I have been charging my battery at home ever since, so it cranks. Anyways, I took it to Ed Voyles Honda, they checked my car out which was $70 dollars for them to do and they said everything is fine. My car is under warranty, but because the battery test was good they would not change it for me. Im done with Ed Voyles Honda. Ill never go back to them, Ill never buy another car from them and ill never recommend them to anybody.

Best Honda service center Ive been to!

Great service department and friendly staff.

They had me in and out in an hour and a half. Vert curteous and professional staff

I agree that once they put their hands on the vehicle you will be visiting them often. Will never visit this dealer again. Sorry but it is the truth

Just not happy. First took our 2014 KIA SOUL EXCLAIM that had 15,000 miles on it, to be looked at because the battery was draining after a day or two setting. They never found the issue. So we waited and researched what new car we wanted, and finally decided we wanted a KIA NIRO TOURING. We were hesitant about buying a var from this location. And we should have listened to our guy instinct.Overall, the service and the salesman, was good. And we traded the KIA SOUL EXCLAIM and got what I thought we should get.But, the KIA NIRO that we wanted was at another dealer ship about 10 miles away. So they worked out a deal to get the car from the other dealership. The process, even though we paid cash, TOOK FOREVER.But they checked on us regularly. And they apologized for the long wait.We had to pick up the car the next day, and because we work here on productions, we didnt have much time so they brought the car to us. It was a cloudy rainy day, so we could not see the car with much detail. But when I pulled it into the garage after I drove the salesman back to the dealership. I looked at the car and it had Swirl marks everywhere. The front bumper looks as if they have parked a car just on the bumper and has small circular creases. The hood has what looked like a brillo pad used on it. I called the manager directly and I got hung up on the first time I called. The next day I called and he answered my call. And said very apologetic, that bring it in and they would make it right.So they did do a full detail. But the wax from the buffer is embedded into the trim on the drivers door.And I found more swirl marks even afterwards. And because I buy cars frequently and details my own cars, my Audis, BMWs, I got my by buffer and did the job myself. Basically, your treated like you are buying a KIA. And dont expect anymore. I will never ever buy another car from this group. Ever. And I highly suggest you dont either. If you like your new car like new when you get it.

Best lowest prices for your Kia.

Worst car buying experience. Couldnt even get a proper test drive.