Extremely professional staff that will guide you in every step of your project. Everyone we spoke with was knowledgable and eager to assist us. We will definitely be using them again in the future!
Marietta Floors provides great customer service before and after the sale. They are very responsive and supportive, whether you need help in choosing the right materials for your flooring needs and budget, need assistance with floor installation, or are looking for expert advice on how to maintain your floor following the sale. They patiently answer questions and steer the customer in the right direction.
Impressed with every single step of the process.Professional company with great pricing. Kyle was patient and knowledgable with navigating me through options and the ordering process. The communication was beyond expectation during product arrival and pick up. Kyle went above and beyond to help through a small distributor glitch and handled the entire process to resolution. Beyond impressed. Will use them whenever needed in the future. THANK YOU SO MUCH!!!
So helpful. I needed hardwood floors and carpet in my new home installed quickly. They gave me wonderful advice and did an excellent job of installing my floors. They look beautiful! The installers left the home clean and ready for me to move right in! The prices were excellent.
I liked the store has quite good supplies for flooring I bought shoe molding and 1/4 moulding very good price, staff were very good and helpful
Great flooring stuff
Marietta Floors installed Red Oak Hardwood for our entire upstairs and it looks great in November. They were the most reasonable of 4 bids, including a big box, a private co. and a 50/50 sale. Jonathan is an excellent sales rep, was easy going, and worked well with us. Great service and no hard sell. Their crew came did the work on time, within the estimate and were very clean. We love our new hardwood floors.
He was good and friendly help me and my helper find what we needed and even told us when it would be better to go somewhere else to get what we needed cause he didnt have the exact thing we needed. Didnt try to sell us stuff we dont need.
I have to say its the details that matter. The floors absolutely look great and the pricing was very competitive. But the reason Im giving the Co. a 2/5 is because it comes down to the details. I have carpet that is right next to the hard wood floors and when they were doing staining they got stain on the binding part of the carpet. Taping the carpet back or really being super careful would have kept stain from getting on my carpet. They tried cleaning it...but, the harder they cleaned it...the more it looked bad. So, as a homeowner I didnt want stained carpet and got in contact with the installer of our carpet and they gave us a quote on repairs which basically was replacing the whole stairs. Well, Marietta Floors didnt like the quote but since there was a remaining balance due to complete the job I subtracted the quote price. This was what Marietta Floors decided to do since it was the only way of repairing the carpet that was stained. Marietta Floors was not happy that they were losing money on this job...but, like I tried to explain to them was that if they were careful from the start this wouldnt have happened. Also, as I look at other areas of my house where there was base mold that was white...dark stain can be seen on it. No taping off of the areas was done. I guess they assumed since I was getting new floors that all of my painted base mold needed to be redone. Anyway...long story short...their customer service lacked since I have called them to come out to do some other repairs...and they have failed to return my calls. I would say...stay away from these guys if you want any time of warranty work or repairs!
Great service and great prices!
Much thanks for the quickly response of installation. very Clean install. could not be more satisfied with the servicethank you
Very helpful and Friendly
Professional, clean and unique.
The best
It is the best ivyyuu