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Metro Building Products, Inc.
1151 Industrial Park Dr, Marietta, GA 30062, United States
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Metro Building Products, Inc.
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an
Review №1

I call for a quote on some glulam beams was told they were working on it, when I called back and asked about the order they told me over the phone that Greg would call me back it has been a month now and never heard anything from them. Very unprofessional would not recommend.

An
Review №2

Great team of sales agents and the loading team was very helpful. Everyone was very friendly and eager to assist.

Mi
Review №3

Exceptional Company. Very easy to do business with...Green Egg platinum dealer. Rec getting a quote. Customer Service is phenomenal: See Katie for the BEST deal around

St
Review №4

Ed was extremely knowledgeable and provided me outstanding customer servive.

An
Review №5

Katie was very helpful and provided an accurate, quick quote which provided me with all of the information necessary to make a purchasing decision.

Ru
Review №6

Delivery not on day originally agreed on. Had set for day Id would be home.Timbers were placed in correctly and now my wife backed into them. Had agreed on the amount of money for damage and now appears to have changed their mind.

Mi
Review №7

Great customer service and products.

Ke
Review №8

I found this marvelous place just surfing around on the web after conversing with a friend about the purchase of an EGG. I had nooooo idea what was in store for me other than the reviews that peaked my curiosity!🤔. So, I made a conscious effort to go pass this place and see what the hype was all about. I am glad I did, let me tell you. I went to the door, but it was locked, so I called the number listed on the door. Althoughat this time they were only taking orders through the call center and not face to face in the showroom; they made a huge exception! They immediately made it possible to meet with Joe, the manager right then and there. Joe sold me on the product (Large Egg) with his professionalism, honesty, integrity, and no pressure hassle to purchase. The package deal was phenomenal by far. The EGG expert Ed came and set up the Egg and was also very professionally, courteous, respectful, and patient. I will give infinity stars because a part was missing for the temperature dial and instead of mailing it, by golly Ed delivered the piece the VERY next day. This is top notch service at its best! Thanks Joe and Ed. You totally rock the house🙃😊😁🤗😘

HU
Review №9

Great place for good quality construction lumber. If you are looking for better grade than what home depot or lowes sells.Staff was nice, helpful, and even said they could order specialty pieces although I was in a time crunch so I went with what they had on hand.

Wi
Review №10

Boy oh boy. Supply was wonderfull. Really nice folks to deal with.

Ma
Review №11

Based on my pre-purchase research, I’m sure that the pricing I received from Metro Building Products (MBP) was very competitive. But the real value in buying from MBP is Ed!!! You could not ask for a more pleasant & knowledgeable person to come to you home, set up your BGE while patiently explaining its various parts, then literally teach you how to operate it & provide all kinds of grilling tips. I could have spent all afternoon & evening with Ed if he didn’t have another grill to deliver & set up. Thanks Ed & MBP for your excellent customer service & willingness to venture inside the perimeter!!!

Sa
Review №12

We made the decision to purchase our Big Green Egg from Metro Building Products because they are a Platinum Dealer and they have excellent prices. We are so glad we did! Ed is super knowledgeable, friendly, and professional, and not only can he answer any questions you have, he delivers your egg and shows you how to use it. I highly recommend that you purchase your Big Green Egg from them!

Be
Review №13

I recently purchased a large Big Green Egg package from Metro Building Products and from start to finish the process and customer service was outstanding. After requesting an online quote, I was promptly contacted from Katie who made sure I got everything I needed and wanted. The pricing is the best in town. After making the purchase, Ed came out to my house (on his day off) and set-up the unit and gave me a thorough tutorial on how to use the egg. These guys are 1st Class and I highly recommend them for your Big Green Egg purchase.

Jo
Review №14

It is always more enjoyable to do business with good people. I go to MBP for the great products, I keep going because of people, price, and service.

Ch
Review №15

I received my Big Green Egg delivery last week from Ed. I received awesome customer service before, during, and after the delivery. Ed is very knowledgeable and provided great information on the product use. I highly recommend Metro Building Products and don’t forget to ask for Ed!

Jo
Review №16

I ordered cedar planks for creating a raised bed garden. The sales team were very helpful. The price was competitive and the pickup was easy and safely done. Will return for future lumber needs!

Na
Review №17

I was in the market for a Big Green Egg. I went here for no other reason than they are close to my house. I was extremely lucky because buying a BGE from Metro Building Products means that you get to work with Ed, and let me tell you, finding someone like Ed is rare indeed. I was ready to buy this egg over the phone and come pick it up. Ed, convinced me I should come in and look at what they have and talk to him. It wasnt a sales trick to sell me on something I didnt need; Ed just loves to talk about BGEs and cooking in general. I was on the fence about a large or extra large, and Ed could have tried to sell me on the XL, but he didnt. He asked me what I was planning on doing and for how many, etc. He really wanted me to get the right egg for my needs. Then he offered to deliver it, so I agreed. I expected him to help me get the stuff on my porch at best. Instead, he brought the table fully assembled and set everything up. All I did was carry the other end of the table. Then he showed me how to use it, and while we waited for it to heat up to cure the glue used on the felt seals, he gave me a wealth of tips on how to cook different meals with the egg. I would never, ever, go anywhere else to buy a BGE. If you are in the metro area and you want an egg, then call Metro Building Products and ask for Ed, because buying from him adds so much value to the cost of a BGE. I cannot thank Ed enough.

Ja
Review №18

Highly recommended. Greg and Chuck are great to work with.

da
Review №19

Let me tell you guys!! ED is WONDERFUL! Very prompt very personable very professional. His knowledge of the big green egg is phenomenal. My future business will continue with metro building products.

ch
Review №20

I just bought a green egg. Ed is and amazing salesman and green egg guru. He came out the same day I purchased the egg set it up dialed it in and I was on my way that evening grilling ribeye steaks and they were great. By the way thanks Ed.Don’t waste your time looking for a deal from other stores they have the best price around.

Is
Review №21

This was my first time going to an actual lumber yard thats not just a Home Depot or Lowes. It was recommended to me by my brother in law. Within a minute of walking through the door, Wayne Jenkins greeted my wife and I. He answered all of our questions and was extremely helpful. After we ordered what we had come for, he even printed us out a quote for a bunch of other cuts of lumber we would potentially be needing in the future for our home renovations. By the time we walked out the front door, they already had a fork lift coming around the corner with everything to be loaded in. Even the guy who was driving the forklift was extremely pleasant! Great customer service and great quality wood. I will definitely be back in the future when needing more lumber.

Ph
Review №22

Katie was so responsive and helpful! Salesperson listed is Joe - so if he had something to do with the quick turnaround quote, then thank you to him too! Prices are great and customer service fabulous! Thanks Katie!

Jo
Review №23

This was my first experience with Metro & although I had a problem with my initial order (quality), let me tell you, my salesman, Joe McKenzie, took care of the situation (no question). Its over an hour away for me but... Ill be back. Great wood.Thanks Joe.

Sh
Review №24

Wonderful staff, great service!

Am
Review №25

They have a wonderful staff who are always there to help you. The store is always well stocked and they have a great selection!

E
Review №26

I am not a contractor but I have had some very big and medium size outdoor projects for my house. For someone who isnt a contractor the prices are a little higher than the big home retailers but the quality is much better. It doesnt hurt that Chuck doesnt see me for 6 months or so and calls me by my first name when i walk in. Metro is my go to for pressure treated lumber.

Jo
Review №27

All around great experience!! Joe Mckenzie went above and beyond responding to emails and questions well into the evening. Joe made the whole process easy. The cedar lumber that i purchased was great quality, well priced, delivered fast, and when they said it would be delivered. I will use these guys for all future project and would highly recommend them. Thank you!

Dw
Review №28

I requested a quote, received acknowledgment within 5 minutes. Got my quote in about 20 minutes. I am impressed with the quick reply. Great customer service!!!

Th
Review №29

I was very impressed with the professionalism and timely responses of your rep, Ms. Katie Carmichael. On a Saturday, I emailed a request for information about one of your products and a price quote, expecting a response (hopefully) sometime Monday or Tuesday. Instead, Ms. Carmichael responded late afternoon on Sunday. We exchanged two more emails with product information, so that today, Tuesday, I am ready to buy. A great combination of the right product, right price, and great customer service.

We
Review №30

Outstanding service and selection. Within 2 minutes Greg stopped operating the forklift and assisted me. I had various questions to compare deck material and options. He explained the material and price differences.Wood selection was great. Quality was way better than other lumber yards. Lumber yard down the street after 20 minutes never even spoke to me.Don’t waste time shopping anywhere else, if your a DIY and want quality.

Al
Review №31

Rapid feedback to your inquiries....

Ge
Review №32

I needed KDAT deck boards to quickly (rather than wait months to dry out). Metro confirmed by phone they had in stock. I went to the store the next morning and they handled the transaction quickly, easily, and brought the 12 boards to my car to load. They were right on the beam!

Do
Review №33

They will not do phone sales... as a contractor this is important to me. The lack of quality of wood is so disappointing. I sent the guy back for better wood and he just flipped it over to show a better side. With the poor quality of wood - now I have to sand and caulk so much more!!!

Sh
Review №34

Outstanding level of selection, service and professionalism. All the materials I needed for my project were in stock and delivered the next day. Brian exceeded my expectations from quote to delivery, and demonstrated patience with me as a DIY’er. He engaged and connected with me even though I wasn’t there for a huge order and was a first time buyer. Great buying experience from someone who isn’t a contractor or do this sort of thing for a living.

St
Review №35

Outstanding expertise and service. Their resident EGGpert Ed delivered and assembled our new BGE and was very helpful with tips and tricks while breaking it in over the first fire. Highly recommend.

Je
Review №36

Very freindy and professional

Ra
Review №37

I requested an estimate for a deck. I asked for both pressure treated lumber and composite materials. I hesitated because I had to include my phone #. I didnt want sales calls. The estimates came via email within hours. No sales calls! just a follow up text saying estimate was sent. The estimate was for the decking only. I would have liked to have an estimate for the whole deck including the railing and anything else needed but the decking price does give me an idea of the whole. The main thing I appreciate was their promptness.

Sh
Review №38

Thank you Katie for the quick response!

Li
Review №39

This is a great company. The people I worked with were so helpful and nice. I have siding that is no longer manufactured, and they did all the research to find an alternative. They found a similar siding which I purchased so I could finally fix my house. I will definitely use them in the future.

Ge
Review №40

Great place for a small retail customer to do business! JCM, the salesman who helped me, went out of his way to make sure I looked at the material before he wrote up my order once I explained the project material I needed. He was very knowledgeable, professional and courteous-just the best Ive dealt with recently! My first experience will definitely not be my last!

Mi
Review №41

Purchased a Green Egg and had it. Delivered and installed by Ed. To say Ed is the Egg expert is an understatement the man knows his Egg. I was impressed by his knowledge answer everyone of my questions from charcoal To what accessories I would need.

Ce
Review №42

Prompt professional response to price quote, accurately listing items sought.

Su
Review №43

We were lost in all the different decking products and then we met Greg ! He was so helpful, patient and very knowledgeable! We have build and renovated many houses i wish we had known them before. Absolute best place for all your building material needs...and very reasonable prices...Martin and Suzanne June 2015

Do
Review №44

I was ordering some 4x4 cedar posts and realized that I did not have anything to secure the load. I asked for rope and the sales person did even better and gave me a as I call it a missile strap to secure everything down. Customer service was great and the wood products were great. I use this strap all the time and am still blown away by the act of kindness.Donald Bermudez

Al
Review №45

Fantastic customer service! The ceramic dome on my Big Green Egg fell out of the hinge ring when I opened it and busted into several pieces. I didnt buy my Egg at Metro but found them on a Google search as a nearby company that could supply/replace the dome. I called to order one and Ed (the Eggman) asked me what happened. He took my number and called me back an hour later. He had called the Egg HQ and campaigned for them to replace my dome for free! He could have easily made a $200+ sale but instead went out of his way to help me out. You dont see this level of customer care very often. Thanks Ed!

Ch
Review №46

I received a quick upfront quote from Katie! Much appreciated!

Be
Review №47

Rapid response, attractive price. I will definitely check with you folks when I have a need. In this circumstance, I was able to access the few items locally.

Ri
Review №48

Requested an estimate on 8x8 lumbers for a outdoor planter in my backyard. Response the next day will estimates. Very hurtful in assisting me with this big project. Highly recommend this company.

To
Review №49

These guys know their business. Fast, professional, high quality. The opposite of asking the high school kid at Home Depot where the dressed cedar is.

Mi
Review №50

Extremely friendly and helpful!! Katie is the best.

Jo
Review №51

I have paid for an order and waited 3 weeks and still have not received my order. Greg took my order and I called him 2 times a week only for him to tell me it will be here Thursday.

El
Review №52

A little hard to find but well worth the effort! Very nice people and a great product.

An
Review №53

I own a landscape company. These guys have always given us great prices on quality material quickly. It is nice to have a dependable supplier!

Au
Review №54

I submitted a quote via the website, not only did Kate call me within an hour but she was fully prepared to answer all of my questions. Kate was warm, friendly and knowledgeable. I will definitely purchase my husband’s BGE from this location. The price for the large BGE is better than any other package in the metro area. Thanks Kate!

Vi
Review №55

Excellence customer service, ask for a quote and got it fast and very clear thank so much!

ma
Review №56

I just bought a big green egg for my husbands birthday. The prices were the best in town and the staff was knowledgeable and very nice.Ed delivered the egg on time and was great.I will definately tell all my friends.

Jo
Review №57

Quick, professional response to my online rfq. The quote that Katie provided was also very reasonable .

Sh
Review №58

Katie was great to work with and got my quote super fast!! Look forward to doing more business with Metro Building.

Ji
Review №59

For a home owner visit. Was very professionally operated. Only needed one piece of Cedar for railing. Saved a drive to Norcoss to get such. Clean and Professional not what is expected in most Lumber Yards.

Br
Review №60

Helpful staff and competitive prices! Great source for cedar and composite decking.

En
Review №61

Great service

No
Review №62

Katie provided a very prompt response... my questions were a little vague but she provided exactly the information I needed to plan my project.

Ha
Review №63

Excellent customer service from Katie. Fast quote and good price on cedar planks.

Di
Review №64

This is the first time i have sent in a request for pricing and availability and did not have to call and sit on hold for 10-20 minutes. Thank you so much and i look forward to working with you.

Mi
Review №65

Received a fast quote. The process was very easy

An
Review №66

Ed is the Green Egg expert! Extremely satisfied!

Al
Review №67

Good customer service

Jo
Review №68

Nice lumber. Great friendly staff. And to top it they are open early Saturday.

Ci
Review №69

Super fast quote. Thanks Katie

Mi
Review №70

Katie, was very quick with the quote I requested

Na
Review №71

Great place, friendly people and they had exactly what I was looking for.

Da
Review №72

Very helpful and friendly nice reasonable place

Je
Review №73

Katie was very helpful and responsive!

Da
Review №74

Your response was very quick and very courteous

Ch
Review №75

I shopped at the main Cedar supply store in Norcross for 15 years. After getting verbally abused by the yard foreman for simply asking him to open a new bundle of lumber, he told me it was time for me to shop elsewhere. I took his advice and went to Metro. Not only did the owner walk me to the material I needed and said pick your material, he actually helped me load it into my truck. It is a farther haul for me as I come from Snellville, but it is well worth the trip. The quality is suprisingly better and best of all, cheaper. Well worth the trip.

To
Review №76

The response to the inquiry was very fast.

Am
Review №77

For all your cedar needs and more

Gr
Review №78

Great selection of cedar lumber in the Atlanta area

Ch
Review №79

Quick detailed quotes

Sc
Review №80

Ordered building supplies from them, had material to return, they wouldnt pick it up after delivering it to me and then shorted me $1,000 on material return once I paid a driver to bring the material back to them. Buyer beware.

Le
Review №81

They have Cedar on hand this place is a Hidden Gem

Information
100 Photos
81 Comments
4.8 Rating
  • Address:1151 Industrial Park Dr, Marietta, GA 30062, United States
  • Site:https://metrobpinc.com/
  • Phone:+1 770-591-4493
Categories
  • Building materials supplier
  • Hardware store
  • Home improvement store
  • Siding contractor
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
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