Joel at Ronald Sachs Violins is fantastic. He was very helpful with our rental of the cello. This is the first time Ive ever had to go through this process. We dropped in one day. Joel was patient and knowledgeable in answering our questions. We later rented through the website with no issues, and picked up the instrument 2 days later. An overall easy and smooth process. Would definitely recommend.
We absolutely couldn’t be happier with our violin rental.We chose to rent since our child is still growing and learning how to use the violin properly. Renting allows for her to exchange into a different size as she grown and because she’s learning she may need help with tuning and/or repairs. Ronald Sachs Violins takes care of all that.But what sold us what their customer service. So friendly. Easy to understand how everything works. Saved us money, we got everything we needed in one stop and we were in and out in less than 10 min.We all felt welcomed, lots of smiles and saved us time! Joel also knew our child’s music teacher and it gave our child feel confident she was getting everything needed for class.Totally awesome. I would highly recommend. Especially if you have a child in cobb county schools.
We have been renting from Ronald Sachs for about four years now (cello and viola). They are very easy to work with and both times I was able to walk into their facility and walk out with an instrument fairly quickly. they have helped with instrument management and also have been flexible when we had payment glitches with our card. The staff there are always friendly and knowledgeable. Thanks for providing us with such great customer service over the years!
The Ronald Sachs staff was exceptionally nice and helpful, sizing and outfitting my son with a violin that he loves at a very fair rent-to-own price (with free built-in size upgrades). The no-questions-asked insurance policy is also amazing -- a parents dream. Highly recommended!
Everyone here was so efficient and also kind. Being able to do the paperwork on line ahead of time was so helpful and saved time. We felt confident in their knowledge of the violin and the service they provide. I would highly recommend this music store for rentals or other instrument needs.
This is a great place to rent a violin. Affordable prices and excellent customer service. They patiently answered all my questions I had while renting an instrument for my daughter. Would recommend this place for anyone seeking rent-to-own violin. And of course the instrument is of excellent quality
The process to rent my daughters cello was painless. I processed everything online and it was waiting for me at the store. Everything the teacher requested for school came with the instrument. The cello is great quality and sounds wonderful. I have played cello for many years. I highly recommend their rental program. Get the package deal.
Just purchased a violin at Ronald Sachs and we couldn’t be more pleased! My wife was looking for a new violin and Joel at RSV was kind, patient, helpful, and courteous. He truly made the process of purchasing a new violin seamless and enjoyable. Thank you RSV! We are beyond thrilled with the quality of the instrument and customer service.
Ronald Sachs Violins made it very easy to get my son set up with his rental viola for his school orchestra. They were super helpful and had the rents kits with everything needed ready to go making the process so stress free for me. Would very much recommend them! Their store location is convenient to get to and their website is very easy to navigate.
We always have a fantastic experience at this store. They staff is kind and patient. We have been to rent student instruments and to buy more expensive violins. On all occasions, we were treated with undivided attention and like our happinesses with our purchase mattered, no matter the price. Our violins have fantastic sounds and are beautiful in appearance as well. Very high quality instruments and service. All of our family is a Ronald Sachs family, 3 adult instruments and two kids instruments. We will be customers for life.
We love Ronald Sachs in Marietta!! Everyone was very friendly, helpful, and encouraging. We have 3 children playing violin and cello, and they spent so much time helping us!! I would recommend this location to anyone who asked. Thank you again!!
The online renting process was easy and fast. We also got the starter kit with our rental and it has exactly what my daughter needs to start 6th Grade Chorus. Picking up the Violin was also super easy. Everything was ready to go as promised, and everyone was super friendly. Thank you!
I had such a pleasure working with this establishment. I called around to many different location for pricing and this was the best bang for my buck. I worked with Joel and he made the process seamless from start to finish. Loved the experience.
They were very friendly and well prepared for the starters. They got all the accessories necessary for the school in a package, so I didnt have to pick everything separately. The quality of the violin justified the price.
We rented a viola for school from Ronald Sachs. It was an easy experience. They explained the process to us over the phone and we were able to stop by, get fitted and go home with the complete package in about 15 minutes.
We absolutely LOVED our experience at Ronald Sachs! Were new to strings instrument playing and had the BEST experience with Joel. He was kind, knowledgeable and quickly got my daughter set up with everything she needed. Well be back again for sure! Thank you Joel!!!
Very knowledgeable & helpful. Simple & easy to relate information to customers.Excellent experience & I highly recommend.
From the online ordering process to the store pick up this was such a smooth transaction! I love that this is a smaller store with caring staff that are there to answer questions and help you through your musical journey.
Found a violin at my grandparents house. The bow was broken, and we couldnt figure out how to tune it. When we came here, the worker tuned the violin and worked with us to buy a new bow. I was very happy with the service and definitely recommend if youre looking for a local violin and strings shop.
Joel do school delivery so you dont need to go to the shop. He also included all accessories my daughter would. Great service all around.
A small store with great service! Instrument quality was good and the price was reasonable.
We had a easy and pleasant experience while getting a viola and all great accessories we needed as well!
Great service and prices... it was a no-brainer to rent my daughters viola from them!
Good and easy service, No issues at all.
Joel was helpful and informative and very friendly
The team at Ronald Sachs is outstanding. If you need music instrument repair or rental, this is the place to go!
Wonderful experience- Alice was professional and went out of her way to service my rather old violin in order to prep it for my granddaughter’s use. I was more than pleased at being given sound advice(no pun intended), realistic options and a knowledgeable assessment of the violin. I’d go there again in a heartbeat.
Easy, fast service
Took a viola in and Andrew did a beautiful job of restoring the instrument from all the scrapes, bangs, etc. We also had a bow re-haired, all work was done in a week and reasonably priced. It is obvious that Andrew loves working with instruments. Thank you so much for making our viola beautiful again, we will definitely be back!
We love Ronald Sachs Violins in Marietta, Ga. They were very helpful and we were so pleased with our experience of trading in our violin for a new one of a different size. We own our violin and we were concerned about how the trade-in would go. We were pleasantly surprised when they made the trade easy and gave us full value for our violin.I highly recommend them for your Violin/Cello/Bass needs!Faith Sims
Best experience I have ever had shopping instruments! Amazing customer service and wonderful instruments! I highly recommend this place to anybody who wants to get a new violin, cello, or bass.
I recently purchased a violin with the help of Andrew in the Marietta store. I was very happy with the attention he gave us and the patience he showed while I tried out different instruments. I would highly recommend using their services for any of your string instruments needs. I absolutely love my new violin!!!
I had a wonderful experience. They were very accommodating and helpful, and I walked away satisfied and excited about my new violin. However, no flexible payment options were available, which is why Im giving 4 stars instead of 5.
Great experience - excellent customer service!!! Needed a book for my middle schooler, called a few minutes before closing and he waited until I got there (just a few minutes after closing time.) Super friendly and knowledgeable - highly recommend!
Great experience with repairs. They honored our insurance and performed the repairs quickly, having it ready when I would be in the area.
We live in Columbus Ga, Its been my fiances life long dream to learn to play the violin. She had already purchased an inexpensive one on line. I wanted to surprise her and buy her a good quality violin. I searched the Web site and came across Ronald Sachs violin shop in Marietta Ga. I called the store and spoke with Andrew Henke (Manager) I explained my situation, Andrew was very polite and excited to show us his selections that his store offered. A few days later, I called Andrew to let him know we where coming to look at his selections. When we arrived at his store, we received the red carpet treatment!!! Andrew laid out several selections and described each violin and also played each of them. He was extremely patient and put no pressure on her selection. He answered all of our questions as well. He encouraged my fiance to play each violin of her choice. We left the Violin Shop very satisfied. We highly recommend anyone seeking to purchase a high quality violin to contact Andrew Henke at the Violin Shop in Marietta Ga for the same awesome service we received.Thank you Andrew for all your knowledge on violins.Gary M. and the future Mrs. Marshall
Great Service and Even honored a deal that another store quoted me. Well definitely be back for all my voilin needs!
Rebuilt the bridge to my daughters violin by hand in 30 minutes so it was ready for school on Monday. Excellent service.
Great place to have the bow re-haired or pick up strings or rosins. Very convenient and quick turn-around in the middle of East Cobb. The staff were friendly and knowledgeable so my kids had fun talking to them as well during the visit.
Great service and great quality instruments! The manager is so friendly and knowledgable, and I wouldnt hesitate to go back with any questions or concerns.
Got a violin today. They were pretty quick and helpful.
Wonderful shop,can’t recommend it enough! Wonderful service,knowledgeable,and very nice
Convenient to have a string shop right around the corner to have new violin strings installed and a bow rehaired. Andrew was professional and patient.
Ive been a long time fan of Ronald Sachs Violins and now there is a location closer to Chattanooga. Extremely friendly and knowledgeable we always have an excellent experience.
If you have stores up on Google that says that you are open... Then be open. If you are closed update your hours on Google
Great store hoping to once again rent a cello and that person who is arguing about the hours they have, they have more troubles than you do and just being 1 time closed before the time theyre usually suppose to be closed doesnt mean you have to get salty.
Its amazing and they treat us with so much kindness and compasion amd their so talented at what they do and all of the workers have their own story and their amazing. The instruments they give you is beautiful and tooken cared of. Its such an amazing experiance.
Great Service!!!!!
Great Staff and Service!