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Southside Customs Collision Center
2725 Erie St S, Massillon, OH 44646, United States
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Southside Customs Collision Center
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Ei
Review №1

This is the second time I have used Southside custom Collision. The first time I was in a really bad accident. A car hit me from behind while I was at a standstill. The car somehow went up under mine and shoved everything underneath up inside the back of my car including where my spare tire is kept with access to it from the inside. They had to cut the whole area there out and welded a brand new one in. Along with other areas that needed replaced they had to repaint a lot of it. It was blended in perfectly! My car was only 2 years old at the time and to tell you how bad the damage was it came to 9,200 with no second hand parts. Thank God the other guy had insurance! Dont hesitate to use Southside customs!! I have a 2016 Subaru Forester that looks brand new again!

Mi
Review №2

Great business model, very down to earth, great pricing and above all awesome work I will definitely be back if I need more work

da
Review №3

Did an excellent job on repairing my truck very friendly and nice. Only delay was back ordered parts which is not their fault

be
Review №4

Great work my vehicle came back in perfect condition paint matched beautifully which was my concern. fully satisfied would recommend.

Dy
Review №5

Amazing work. Couldn’t ask for better service, a better paint match. Leave your car in the right hands, here at southside customs if you want it done right. Will have all my future business. Thank you again!!! CK1 you the man!

Ma
Review №6

Nice people to work with very friendly. Was able to take care of all damages through insurance. Received the vehicle in super clean condition.

Je
Review №7

This is THE best place you could take your vehicle to for repairs! Jen and Tim were so kind and professional even despite my insurance company giving them a difficult time. Southside Customs did an amazing job on my vehicle (front bumper & hood), can’t even tell anything ever happened to it! It was washed, and the interior even cleaned for return to me. This will be the only place I ever go for repairs and will always recommend to others!

mi
Review №8

This place was awesome !!! I got my car stolen about a month ago and I called because when it was found it had damage and I wanted to get it to someone ASAP. I called The husband ( can’t remember his name ) but he had someone out to my house withiN 30 mins to a hour to tow it . They are connected I think to a towing company so it’s all right there . Got my insurance out and got everything done ASAP! Got my car back and it’s running smooth. Place is very professional and gets everything done in a timely manner deff recommend !!

Lo
Review №9

Unfortunately I have had to have my car repaired several times. Fortunately I have taken my car to Southside Customs each time. I will always, and forever, take my vehicle to them. Whether it be for repairs, detailing, etc. They are a wonderful family-owned shop and they care a great deal about making sure your vehicle looks better than it even did before your accident. They always go above and beyond and I will forever appreciate their attentiveness and caring nature.

Sh
Review №10

Very pleased with your service. Had my car fixed before the scheduled time. Even cleaned my car inside and out 2 thumbs up!

Tr
Review №11

I cannot say enough good things about Southside Customs! They did a fantastic job fixing my suv & even arranged my rental car for me. To top it all off it was completely detailed..... what a nice surprise! Highly recommend!

Ro
Review №12

This is the only body shop I trust! They will make your vehicle look like new again. They also do not let insurance companies bully you into using inferior parts. I have have them fix two different vehicles of mine and sent several others! Everyone I sent there way has thanked me for it. They also paid part of my deductible super helpful! But honestly even if they cost twice as much as the other guys (they don’t) it would be worth it thats how awesome they are!!!

je
Review №13

Jen was very professional, very polite. She took care of everything for me. Including setting up my rental car and taking car of insurance matters. I am very happy with the work that she did. I would recommend her shop to everyone!

Je
Review №14

Took my car here twice! Id highly recommend! Even in a pandemic the 2nd time they got my car fixed fast and it looks brand new! Very nice people 👍

Co
Review №15

Took my bumper in to get paint matched. It was ready in 3 days and I’m very pleased with the color and finish. Very reasonable pricing and the the friendly staff and clean shop was just a bonus ! Highly recommend to anyone needing paint or body work

Jr
Review №16

Picked my truck up and it’s the best it’s looked since I bought it. Made my bird look good! Great quality work

El
Review №17

Southside went above and beyond on our recent repair by working with the insurance company, to making it convenient to get our rental car there and it looks great! Tim, Jen and Timmy were all very friendly when I went there to drop/pick up it up. I really enjoy being able to deal with a local, family owned company! Thank you for the great work!!!!

On
Review №18

Had my first accident. Took my Jeep in for repair, and it was returned looking better than new! Tim and Jen went above and beyond to deliver quality, expert work. An immaculate body shop owned by two of the most pleasant people I have ever met.

Lo
Review №19

Can’t say enough about how great the shop and people who work there are. They treated my vehicle as if it were their own. Jen contacted my rental facility and made everything so easy on me. Kept in great contact along the way. Such a wonderful family owned business and they definitely have a customer for life here.

Am
Review №20

I was very well taken care of. Details explained to me fully. The process was quick and easy. I was treated with respect and more importantly my car looks so beautiful I would recommend Southside Customs to anyone and everyone!

Ba
Review №21

Wonderful experience...so nice dealing with such nice caring people...

Me
Review №22

They did a great job on my sons car. The girl that works in the office is wonderful. Thank you!!!

An
Review №23

I had damage to my bumper and took it to Southside Customs and when i got it back it looked brand new! I mean not just the bumper but the whole car! If you get into an accident and want your car to look amazing when you get it back, take it to Southside Customs! Thank you so much!

Am
Review №24

You guys did such a wonderful job on my Durango! Couldn’t be happier! Will definitely refer others!

Ga
Review №25

I was very pleased by the quality of their work and I would highly recommend them.

Am
Review №26

Had a fender bender with a tree stump in our Nissan. I knew just the people to call! I have always known Jenn since high school but never really needed any body work for any of my cars. Let me say her and Tim are the nicest people Ive run across in a long time. It is very hard to find kindness now a days. Not only did they treat us nicely, and professionally, but efficiently. Jenn kept me updated through out the process and helped me out when I had insurance questions. We got money back instead of owing money, and our car looked better than the day we purchased it brand new. Then when I went to pick up our car, there was a gift from them on the passenger seat...I mean come on!! That is over and above excellent service!! I will never go anywhere else and recommend everyone to them even if its just for some amazing detailing. By the way the fender bender in the back passenger panel is nothing less than perfection! AND it is so clean and shiny we now do not want to take it out of the garage!! Thanks SOUTHSIDE CUSTOMS!!!

C.
Review №27

Took my F150 to Southside Customs and AutoSpa for an interior cleaning. Couldnt be happier with results! Not only did they do great job on the interior; but, unexpectedly, washed the exterior and dressed the wheels and tires as well! Great work by great people!

Pa
Review №28

I sought Jen and Tims expertise once again when my 2016 Jeep was hit by a school bus and once again they were the most courteous and reliable shop around. My Jeep looks like new again and they also had a very nice gift for me in my car when I picked it up. I highly recommend Southside Customs if you want a great looking ride!!! Thanks Jen and Tim for your courtesy and talents! I appreciate you guys and all you do. Only wish Google would let me give 10 STARS :)

Ja
Review №29

This place made my truck look brand new after a boulder destroyed my rocker panel. Awesome place to get body work done

De
Review №30

LOVE Southside Customs! The work and attention to detail is top notch. You definitely get the best price for the high quality work they do. Very helpful with insurance claims and rental car needs. We have had upgrades and repairs done & have been highly pleased each time!

Je
Review №31

Great service, high quality work, and excellent pricing. Hands down the best body shop I ever went too. Did an awesome job handling my insurance claim and the car was like new when I got it back. The people are very friendly and very helpful in dealing with any issues you may have. Would be very foolish to take your car anywhere else.

St
Review №32

My Chevrolet Malibu looked showroom new over 3 years after I originally drove the car off the dealer lot. I could no longer see any dents, dings, or paint imperfections that were there when I took the car in to Soutside Customs. I would definitely not hesitate to recommend this business for any auto detailing or paint and body repair.

Ro
Review №33

Where to start- a SUPER accomodating shop that really knows there stuff. Super honest (which for me is an absolute must) and over delivers. True professionals, not to mention their shop and facilities are spotless. Ill go there again, worth the drive from Cleveland for me. 11/10

Do
Review №34

This is second time using Southside Customs, and Ive had a wonderful experience both times! They are friendly, professional, and do great work. No reason to go anywhere else!!!

Sh
Review №35

Great customer service and quality. I work out of town so Jen keeping me me posted on progress while my truck was in their shop was awesome. Happy to support a good local business that guarantees their work

Ka
Review №36

We have used Southside Customs on numerous occasions over the past few years. We have nothing but wonderful things to say about their service, both body work & detailing. We have referred many friends their way and all have been more than satisfied!There is no one you will find that is more customer oriented, friendly, & always paying attention to detail.

An
Review №37

They took care of everything even dealing with the insurance. All I did was drop off my car & they had a rental waiting for me. I picked up my brand new shiny car! Awesome work!! My car looks showroom new & I didnt have to deal with anything!! Ill never go anywhere else. Thank you!!!

Mi
Review №38

Absolutely awesome work! We had a minor accident 2 weeks before we were to drive to Florida and they were able to turn it around and fully clean it in time. The work done was remarkable. Our car looked like it came off the show room floor! Thanks Southside!

Ch
Review №39

Southside did a fantastic job, not only with my wife’s Subaru, but with all our families’ vehicles we’ve ever taken there. Jen, Tim, and the rest of the crew are really top notch!!!

Er
Review №40

They went above and beyond with my husbands Jeep Wrangler!! The detail work they did on the interior and exterior was well worth the coast. Will definitely be back!!!!!

Ro
Review №41

So my story is long and starts out very bad but after my experience, I would not use anyone else. I locked myself out of my car. So I called AAA they sent out patriot towing to open my car for me. When the guy got there, he made me fill out a form which said if he damaged my car, he and the company would not be at fault for it. I signed, because I had no other options. The guy (after saying he was a pro) scratched the hell out of the inside of the door and the chassis. He also damaged the inner tubing along the door. I then called AAA back to inform them of the damage as well as send them photos. I then got a call from Southside Customs and Auto Spa from (who i think was the owner) Informing me they would fix my car at no charge to me. He asked me to swing by so the could take there own photos. I did and the guy apologized then set me up with a date to get it fixed. Well life happened and I had to move the date back due to death in the family, work related things, and I live In Columbus so I had to plan out getting up there and not being stuck there. This whole time they where very understanding and did not redact their offer just because I could not be there on the date they set for me. I finally was able to get up there on a weekday. I dropped the car off on Tuesday and they where so nice. They got started right away and did a great job on it. I just got my car back after 3 full days in their shop. As I said I would go there if I was ever in need of auto repairs in the future. P.S. I was informed after I got my car that the PRO was let go and after the experience I had I believe that ( if under the same ownership) patriot towing is a first class company and would give them a second chance.

Ge
Review №42

I am an extremely picky person with my cars. This place is the ONLY body shop I will let work on my vehicles!! The attention to detail is like no other in my experience. Exceptionally clean facility. You wont be disappointed with the service they provide.

Gl
Review №43

Very friendly and every thing was just what they said it was. Our vehicle looks great. I recommend anyone to go there.

Ha
Review №44

I cant thank Southside Customs enough for the Great job they did on my Acura! I would Totally recommend anyone to bring there vehicle there. Very Professional, Great Communication and the Cleanest body shop I have ever been too. Thank- you again Southside Customs for a job well done!

Ro
Review №45

Amazing work, amazing customer service. I will bring my car to them from now on and also recommend them to a lot of people.

St
Review №46

Very happy with the service I received when I had my Jeep repaired. The customer service from start to finish, honesty, cleanliness of their building, time given to us that my car would be finished by, and my repair exceeded my expectations. I would highly recommend Southside Custom and Collision Center.

Ka
Review №47

Love Southside Customs! They do wonderful work and have a great eye for detail. My car came back looking brand new! Highly recommend them.

Ma
Review №48

The cleanest and most meticulous shop in the county. They work on your vehicle like its their own.

Ja
Review №49

I found Southside Customs to be professional, friendly, efficient, and helpful. Very pleased!!

Ri
Review №50

Great service and a job well done. Color match was dead on. Truck looks great.

Ji
Review №51

I got so much more then I expected. I thought wrecking my car was going to wreck my schedule but Jen helped me sort out insurance and rental so it wasnt so bad. My car came back to me better than when I left it. Best experience I have ever had with a car place.

Wa
Review №52

Southside customs is a great place to take your vehicle for repairs. I have had cars their 2 times and I am totally satisfied with their work. The are nice, friendly people and are easy to talk to. Highly recommend them. Wayne

Sh
Review №53

This is the 2nd time Ive brought my vehicle to Southside Customs and once again they did a phenomenal job! I was nervous about Southside Customs being able to match the paint job but they did so without issue...matching the paint perfectly! Again, one hell of a job in all and will definitely and always be taking my vehicle back to them for any future work. Lets hope I dont have to though, accidents are never fun! :)

Br
Review №54

They did an awesome job fixing my expedition.like new.They dealt with the insurance co so I didnt have too. Ben using these guys for yrs. Tim and Jen are the best there is.

An
Review №55

I had damage done to my car in a car wash and Southside Customs was very accommodating when it came to working with my schedule and relaying the information back to the car wash. Jennifer was great to work with and when I picked my car up it looked amazing! Thank you Southside Customs for making a very stressful situation easy to handle.

Jo
Review №56

Amazing customer service, they make our vehicles better then new! Will always bring my vehicles here!

Ma
Review №57

I had my car’s damage repaired at Southside and they did an amazing job! Extremely professional and I would highly recommend taking your vehicle to be repaired there!

Tr
Review №58

They made the process of fixing my SUV effortless. Their work is amazing...10 out of 10!

Mi
Review №59

Great experience. Obvious that customer service is a number one priority. The owners worked hard to give me repair options that fit my budget, but also did not scrimp on quality. We had road rash repaired on an aluminum alloy rim. Work was completed in the time promised, was of the quality expected, and the vehicle was spotless when we picked it up. Take a quick tour of the shop and you will quickly know the attention to detail that the Ebers put into their family business. The facility is the cleanest auto garage I have ever seen. I would highly recommend using Southside Customs to anyone who is in need of collision repair services - and their $250 off your insurance deductible is really helpful if your insurance has a high deductible.

be
Review №60

Very friendly and helpful.

ma
Review №61

Great work!! They went beyond what was expected. Friendly staff.

Br
Review №62

Tim and Jennifer are very committed to quality work. The detailing and touch ups really looked great. Thanks

DA
Review №63

Great communication about the process of the repair and time frame needed for the repair. They work well with any insurance company to make aure you are happy and your vehicle comes out looking amazing!! Jen and Tim are a class above everyone else!!!

Ka
Review №64

Just picked up my car and what a great job. It looks new and the interior was great. Thanks auto spa

KC
Review №65

The QUALITY of yesterday and the knowledge of today! They treated my Jeep and I like family, excellent body and paint work. Looks like a diamond again! Thanks Southside Customs!!!

Jo
Review №66

Tim and Jen painted my parts on my 1975 2 stroke Suzuki Titan 500 that I restored and it took first place at bike night. They have done numerous other jobs for me and have always turned out a high quality product. They are my only body shop I use and trust . Thanks Southside Custom.

Ca
Review №67

Experience was very good. We were very satisfied with everything. Truck looked like new.

Ca
Review №68

Jen & Tim are the best! This is only place I take my car. Excellent quality & customer service! You wont be disappointed!!!1

De
Review №69

Would highly recommend. My car looked brand new inside and out. They really went above and beyond, excellent service!

TJ
Review №70

They did an amazing job and were friendly as could be.

Al
Review №71

Did an amazing job,it is like nothing ever happen. Along with great customer service they treat you like family.

Pa
Review №72

Southside is very professional and courteous. My car looked new again! Highly recommend them for all body work!

Am
Review №73

This is by far the best body shop in town. I went in with scratches on my 1 Year old Honda and picked it up looking Brand New!!!!! Awesome Customer Service, very very Clean shop, and Best pricing!!!!! I would Highly recommend Southside Customs to Anybody :)

Ej
Review №74

Great service hands down!! This is the only place I will take my vehicle! They went above and beyond in everything they did .

Ha
Review №75

Great customer service. Truck looks awesome!!!

ri
Review №76

Highly recommend this body shop!!! Best body shop in Ohio!! You wont go wrong in picking this shop!! Your JAW will drop after theyre done with your vehicle!

Jo
Review №77

Great service and they do a an amazing job at fixing your car right!!

Ma
Review №78

Love you guys always take care of my Jeep and it looks like brand new everytime

Rh
Review №79

When I picked up my vechicle it looked better then the day I bought it. (Brand New) I had the presidential and it was pricey but worth the money,.I was referred to them and I would definitely pass that referral on:)

Mi
Review №80

I was very pleased with the work they completed on my XRS . How they handled my claim and rental car went how its supposed to. Never would take my vehicles anywhere else but to Tim and Jen.

Lo
Review №81

Southside Customs has fixed several of our vehicles, they are very professional,and honest people,and they also do a beautiful job.Very high recommendable.Thanks Tim and Jen.

mi
Review №82

They do a great job

Ro
Review №83

Really nice people, do great work, would have no problem taking another vehicle there for repair needs.

An
Review №84

Excellent service! Highly recommend!!

Ba
Review №85

I recently had an accident with my car on a Sunday. Southside returned my call the same day and took care of getting my car towed on a Sunday. They have gone out of their way to help me through this, which I cannot express enough thanks to them!!!

Jo
Review №86

Great service, communication and great work! Highly recommended.

Ta
Review №87

Awesome work and great customer service. Took my jeep in and they handled everything!!

Co
Review №88

Both cars I have had done came out incredible, fantastic work

Mi
Review №89

One of the best experiences Ive ever had at a body shop in Stark County I would recommend anybody to take their car there for the best service and fair price 😂😂😂

Ba
Review №90

Best in Stark County. Been taking vehicles to them for 10 years.

St
Review №91

Would recommend them to anyone. Friendly staff, very professional even dealt with the insurance company so I didn’t have too.

De
Review №92

They work they do is AMAZING!

Mi
Review №93

Excellent body shop. Jen was great .. Highly recommend!

na
Review №94

Great prices, Wonderful facility, Quality work and wonderful people that make you feel like family!!!

da
Review №95

They are an amazing body shop who are professional with excellent communication skills.

Te
Review №96

Did a great job on my pickup over an be on the call great work

Ha
Review №97

Perform excellent work

Ch
Review №98

Hands down the best experience offered always helpful on getting things rolling if u have wrecked car or truck I would bring it here thank you guys for all that u have done!

Ja
Review №99

So far so good

Za
Review №100

Awesome customer service and my car looked brand new

Information
44 Photos
100 Comments
5 Rating
  • Address:2725 Erie St S, Massillon, OH 44646, United States
  • Site:http://southsidecustompaint.com/
  • Phone:+1 330-327-8001
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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