My first visit to Economy Auto was wonderful! My salesperson Andrew was very professional and courteous. I was able to inspect two vehicles on a Saturday. I am very thorough when inspecting a potential vehicle for purchase and Andrew allowed me all the time I needed. Although I did not make a purchase this time I will come here first before I go anywhere else! Truly an unexpected pleasant experience, thank you for everything Andrew.
Needed to find a great used car for my daughter and had gone to several places in the morning with no luck finding the style, condition, extras, and price that we wanted. Called Economy Auto Outlet when we stopped for lunch, having found one in their online inventory we wanted to look at, and drove it off the lot that afternoon. Immaculate car at a good price, squeaky clean carfax, everything we were looking for. Though we were only there for one specific vehicle, as we walked through the lot it was obvious they have a full range of makes, models, and amenities for every budget. All the staff were welcoming, relaxed, and efficient, no pressure. Would definitely buy from again and recommend to anyone looking for a quality used car. Thanks, guys, she loves it!
I really enjoyed my visit to Economy Auto Outlet. They have a great selection of vehicles and tractors for sale. The salesman were very professional and were able to assist me through all my financial questions. I ended up getting a great deal and am very pleased with my purchase. I would definitely recommend my family and friends to visit them for their next vehicle purchase.
I was out in about a hour. They took care of me. It was great service. I got the car I wanted.Andrew was great. He was the man who took care of me. Definitely recommend for anyone getting a new car.
The experience was very amazing as I found the perfect car for myself. Andrew was very helpful and nice and helped me get the car at a great price. My new favorite place to get/look for cars!!
Definitely best experience ever…. In n out. Straight forward . New place to shop for cars. Thanks Andrew for making it happen very fast.
Please Buyer BEWARE!!!! I was fooled by the positive reviews and was even baited with a gift card for just stopping in to look their inventory.....all were misleading. I fell victim to a sales man who pretended to help me to purchase the care of my dreams. I bought what I believed to be a great car...literally 9 days after I bought it the motor locked up and im stuck with paying for a car that is not working. When I tried to call them back they told me there is nothing they can do and hung up on me! Please be aware of my story and ask them why they do not back the cars they sell. Learn from my mistake
Excellent customer service. Great quality cars/ trucks. Highly recommended, would buy from again!
Great reputation. Gave me a chance when nobody else would. I got a car cheaper than anywhere else and was much cheaper with all the bells and whistles. This car has more than I expected. So far, I am extremely happy.I took it to my mechanic/tire guy and he said he does tires for a lot of customers that bought from there. He said their reputation is excellent. I will never go anywhere else.To the guys that helped me. Thank you from the bottom of my heart! Im extremely happy. Oh, and thanks for filling the tank up for me.Update: its been 5 or 6 months since purchasing a car here. I wanted to let everyone know, I am still extremely happy. Transmission has been tested and flushed. Ive not had any trouble with it other than a ground wire needing put on one of the sensors.I trust these guys way more than I did chevy dealership.
Drove a half hour to be on time for my appointment and the person for my appointment didnt come out from the back? The truck was a salvage title in which was not disclosed till we arrived and another employee told us the vehicle was TMU salvage title. This was not disclosed on the website or when we spoke with them about the vehicle, only when we showed up for the appointment!
Andrew helped me to get my monthly payment lower but more importantly, helped to get my interest rate a whole 11% less! I highly recommend coming in to this location.
I am very happy with my new car. It fits into my lifestyle. Gives me enough room for my 3 dogs. Rides great. Runs very smooth. The employees were all very friendly.
I bought a car here today and was pleasantly surprised. I was greeted promptly and given time and space to look through the car I was interested in on my own. Zero pressure. The purchase process itself was the fastest closure I have ever had at a dealership. As their name implies, these guys seem to sell mostly traded-in vehicles that are sold as-is. They were up front about this and really fair. Bring a mechanic or a friend who knows about cars if you dont, and check the car out carefully. Thats how these kinds of places work and you can get a great deal if you find the right car.
Great dealers and great service! I loved my experience there, it was no hassle and everyone was very nice. I highly recommend them if you need a car. They have great prices on their cars and their cars are great quality. I love my car that I got and if I need another one I will go right back to them!
We found the perfect vehicle that was fit for our family. Economy made the entire process of searching, appointment scheduling, test drive, etc superb. Thank you Guys! Our family loves our new Journey!
Andrew is THE BEST! Very great service, quickest car buying experience I ever had, definitely would recommend.
From the initial phone call to the moment I drove off the lot, these folks were friendly and professional. The process was quick and easy. Would definitely recommend
No pressure, quick and painless, with good prices! Would definitely recommend!*Update!!!!* As of September 2021I would NEVER recommend this dealership! I bought a 2017 Chevy Cruze that rode and looked as if it were in great condition. 6 months have gone by and I have had nothing but issues! I have had to repair brakes, replace all four fuel injectors, spark plugs, and coil packs. Spark plugs were shot and appeared to be the originals. Coil packs where oxidizing and also had never been replaced. Then theres the fuel injectors. They were caked inside and out with sludge. I still have a rough idle as well. The turbo sounds like it is forming a bad bearing. There is something loose in the front end that no one can figure out. And then, the transmission is also on its way out. They are a terrible company do not buy from them as this vehicle was not properly inspected and or was quick fixed.
Great service and very nice people. Dale is the best singer in the building!
Carter was an awesome guy, he was very kind careing and got us in and out.. and got us approved for what we wanted.. awesome work he did....
Awesome service. Very professional. No hassling, no haggling and no pressure. Just pure, courteous and respectful professionalism. Wonderful selection to choose from. You wont be disappointed with their services overall! Thank you Economy!
I went with my fiance to purchase a truck from Economy Auto Outlet a few weeks ago. Although he loves the vehicle, their customer service was below subpar. We scheduled an appointment to come check out the vehicle the day before, but when we reached they had his name in the system but the vehicle wasnt ready for us to view. In fact, an associate had used the car the night before for a game; so it wasnt ready. With all of that the staff still made no major attempt to remedy the situation.
Came in with only a few hours to find a car before work today and Steve and Heath were more than helpful. They were very fast and efficient, extremely helpful on any questions I had and we were able to get me on the road just in time for work!
We have just purchased a used vehicle from Andrew Hope. What a Great salesman!!! Best Ive dealt with in many years. I highly recommend using him for your next purchase. Thank you for everything youve done for us today!!!!
Economy is the place to go when you know what youre looking for and what you want. Theyre probably the place to go regardless, but that was just my experience! Dale is the absolute bomb and got the point while being honest and forward -- what more can you ask for. I highly recommend, but dont take my word for it. Just go see for yourself. Ps, ask for Dale.
This was a wonderful experience. Non-hassle & stress free. I would recommend this business to anyone. Steve & Heath are very helpful & Awesome.
Terrible experience!I came in with cash and they didnt even counter my offer. I came to make a deal I guess they dont really want to sell cars thats why their inventory sits around.Had a great experience at Waikem Honda with Mariya shes an Angel.
One of the best dealerships I’ve ever done business with. Steve helped me and I couldn’t recommend someone better. He will help you and work with you in any way possible. This place is great
Dale was great And Steve was amazing. They Worked with me. Great place. Took less then 30 min an drove off with my new car 🚖 thank u
Excellent buying experience. We had been doing our homework in searching for a car and reading customer reviews on both the car and the dealership for several weeks. We called the day before to make sure the car was still available, then we drove an hour and a half the next morning and the car was out front waiting on us. We met with Heath and took it for a short drive and found it to be everything that it was represented to be. We made a realistic and fair offer, they came back with a counter offer, we came up just slightly and the deal was done. This is my favorite way to buy a car, with both parties being fare and realistic making the process a pleasure.We found a great car for a college student at a great price. We would definitely recommend this dealership.
Steve was awesome! Totally helpful and super nice to a first time buyer! I would definitely go back to this establishment in the future. Thank you for working with me when others would not! :) :) :)
Very nice folks will do everything to help you get the car you need and payments you can afford
These guys were amazing !! Dale got me the vehicle I wanted and at a great price. These guys went above and beyond for me! It was also a great learning experience for Heath😘, Glad I could be part of it! Would definitely recommend these guys!
Purchased my first car, no run around honest service. Actually worked with me finding a car and price range I could afford. Friendly people and no hassles. Great place
I love this place! It is very professional and the Jeep I got here is perfect for me. Thank you so much for all of the help on picking out the car that suits me best. I 10/10 would recommend this place to anyone.
Carter was awesome taking care of us and getting us a car. He got us in and out.
I just bought a car from here and I have to say it was the easiest, adulty thing Ive ever done. Andrew was very kind and helpful as it was my first time buying a car through a dealership type setting, and the process of financing was so simple. Highly recommend!!!!!
Our sales associate was Andrew, and he has been a major help in the process. As a first time car buyer, he made sure I was well informed on my purchase and on all of the information regarding paperwork and financing. He was friendly and helpful, very much appreciated!
Fast friendly. No pressure. Fair pricing. In and out with no problems.
Steve was excellent! He came through for us when no one else would! Thanks Steve for helping out my daughter on her first big purchase!
Steve did a great job getting me into the car I wanted would highly recommend
Had a awesome experience! Everything went smooth and fast. Willing to work with us! Recommend asking for Steve when going here!
This place is wonderful and very helpful! Andrew Heppe went through detailed paperwork and helped us through financing our vehicle. Highly recommend
Wonderful experience. Very nice staff, great service. Heath is the man!
Great Customer service. No pressure. Very honest on vehicle history. I worked with Heath! I will definitely buy at this location again!
I scheduled an appointment to buy a F-150 at this place. Whoever I spoke with was friendly but not very knowledgeable. I was on the phone with them trying to figure out payment details the night before I drove 6hrs to get there. 1 hour before I got there they called to say they sold it the evening before. Very disappointing. I called Morris Cadillac, and they kindly held another F-150 for me, they even took my person check, economy auto outlet wouldnt. I see by there reviews they disappointed quite a few others by doing the same thing they did to me. I wouldnt recommend this place.
The entire staff at Economy auto outlet was amazing! They made my car shopping experience so nice. Thanks guys for all the help.
Very polite upfront honest dealership..worked with Heath great transaction!
Thank-you Mr. Sanders! He helped us quickly and made sure everything was in order before leaving the lot!
Very easy to deal with, nice inventory, no haggle pricing. Heath took good care of us and will do business again.
The employees were very polite and helpful. Bought a vehicle and left within a decent time.
No credit? Bad credit? It’s all faux! They give you way less then your car is worth!!
I was recommended this place. I’m glad I went. Everyone was super friendly! Exceptional services! Worked with a gentleman named Andrew who went above and beyond. I recommend them to anyone.
Very awesome experience! Quick and easy! Steve was great!
MY HUSBAND GOT ME A 2013 GMC ACADIA FROM HERE FOR MY BIRTHDAY. ANDREW WAS OUR SALESMAN. I GIVE HIM 5 STARS. HE WAS HELPFUL HONEST AND JUST PLAIN NICE. WHEN WE GOT THERE THE SALESMAN DID NOT BOTHER US TO PICK SOMETHING RIGHT AWAY. WE LOOKED AROUND AND THEN WENT IN TO ASK FOR THE KEYS TO WHAT WE WANTED TO LOOK AT. I WOULD REFER ANYONE AND EVERYONE TO THIS PLACE. KEEP UP THE GREAT WORK GUYS.
Today I dealt with Andrew as my sales representative and he was able to work with me to get the perfect deal on the perfect vehicle for me and my kids!!! LOVE THIS PLACE!
Great and friendly service!! We would definitely buy here again.
Andrew and his staff really did a great job doing what they could to get me into a new truck. I highly recommend stopping by and seeing what they can do for you
Recently purchased vehicle,staff super friendly, excellent service. Very nice vehicles, affordable price..I definitely recommend, especially if your rebuilding your credit.
Really nice and really helpful got me the car I wanted for the price I wanted
Andrew Heppe was very helpful fast friendly sevice.. Highly recommend this place..
Had a great experience with Heath and got the vehicle I wanted at an awesome price!
Quick, friendly, and honest service. Great car buying experience.
I just bought my first car from here. Heath and Dale were both such great salesmen. They stuck with me through all the confusing mess I had to go through with my bank. It’s my first time buying a car so I had no idea what I was doing but they stuck with me til the end. They got me a great car for a great price and I love my car! Definitely recommend!!
Great customer service sold me a great suv for me and my kids thank you Steven for selling me a great car!!!
Drove 2 hours, got there couldnt talk to the person we was dealing with over the phone, another guy let us test drive a vehicle, went out to look at mileage on our trade in, tore carpet up to look at floors didnt fix, came back in wouldnt tell us what trade value was, nothing just said wanted a 350$ payment a month, no info at all, horible experience dont wayste your time
Best experience ever had with a dealership. Heath Sanders was great!
Great buying experience; quick and hassle free. Great selection of economy vehicles. Very helpful employees.
Favorite Car Dealership . Employees super helpful and made finding the perfect car super simple. Second car purchase with this company and will return for future cars.
Very pleasant experience with the help of my salesman carter
Andrew made my buying experience quick and simple! Was there less than 2 hrs and drove away with a beautiful dodge durango!! He was professional and very polite!
Steve was wonderful and helpful! Highly recommend visiting with him when you’re interested in purchasing a new vehicle.
Great service great people cant complain one but I bought a truck was in and out in less then 30 min
Easy and smooth transaction! I read some reviews that made me nervous, but Dale assured me the car would be waiting when I arrived. I trusted him and was rewarded with a great deal when I got there. Flew in from St. Louis and drive it home. Thanks Dale and Steve!
Very fast. And very easy lol
Steve Keller was such an amazing help with finding my dream car at just the right price!! He is knowledgeable, personable, has a great sense of humor, and is super informative! Ill be recommending everyone to him!
We felt like were being shoved out the door. Granted, my sister doesnt have the best credit but they didnt even make an effort. I also drove a Jeep Patriot that was so unsafe I went a mile and came back. I wouldnt recommend these guys or this lot to anyone....EVER!!!
Had a great experience with Mr . Andrew Heppe in Massillon Oh he was very help full in purchasing my first car!! Economy Auto Outlet was AMAZING!! Thank you very much!!!
Even being short staffed, hands down the best experience Ive had at a dealership. Very friendly and helpful!
Friendly service. Reasonably priced good vehicles
I wasn’t able to get anything within my price range, but they do have a nice car inventory at really good prices.
Andrew took care of me completely today found me my perfect match!!! No hassle no problems.
Dale was amazing helped me get into an suv that I’ve been looking for. Thank you for the great service. Btw he’s a handsome man LOL
Got a great deal from Dale very nice and professional 👍 no Hassel
Called a day before to set up a time to see and test drive a vehicle..you have to make an appointment (covid). Came an hour away to see the car. Show up on time only to find out the vehicle wasnt there because a worker took it to get lunch. I asked for the salesperson I spoke with and told they were not there. Another salesperson who never even introduced himself says Ohh theres the car go out and look at it. All vehicles in the lot were spotless clean...except the one im looking at has salt and dirt all over it. Terrible customer service will never go back
Steve and Dale were the best. I would recommend them to anyone.
Dale is a very handsome man and got my mom the car she wanted :)))
Great experience, very easy to work with and friendly. :)
Best car buying experience ever!!! Steve Keller was the best!!! Definitely recommend!
To start I will say I was very pleased with the quick reply I got from Wendy. She was great to communicate with and make an appointment with.Heath was who we worked with directly and he was extremely accommodating. I appreciated his effort to work with us on price. Made us feel heard as customers!Steve, who did all of our paper work was really nice and helped explain everything for us!The whole team at Economy Auto Outlet really treated us well, we will definitely be checking them out again if we need another vehicle!Thank you again!
Awesome service, no pressure sales and very friendly! Would purchase from Economy Auto Outlet again!
Very helpful and friendly staff, Andrew and Steve were on the Ball and was in and out with a new car in under an hour. Thanks again for all of your help.
I do business with them as a service provider and I can say that it is always a pleasure working with them. Mainly the parts and service departments. Thanks for being so accommodating.
Awesome experience bent over backwards for me, Steves the man thanks buddy
This place was very clean and the service was very courteous. They made the car buying experience easy and seamless. The associates were very knowledgeable and transparent about the details with the cars and their history.Also! There are three different bathrooms. Male, female, and unisex.
Felt like being shoved out the door. They didnt help my sister at all
Incredible staff! Great place for a great deal!
Excellent service and willing to cooperate with a tight budget!
Steve and Dale qere such a huge help! They helped when noone else qould! Thanks guys!!!