Staff is very helpful all the time that I go in there to get the part that I need theres never a waiting line for service. If I have an emergency with my car I go and get the part and finish the job. The staff always knows their job and the parts that they sell they know their stuff you never find service like this around anywhere that much around the area.
Ulises G. night shift manager and felipe had doors locked @ 7:43 pm he claimed they where about to close wen store closed at 9 pm then let me in and claimed they didnt have any cash at all . So merchandise purchase was denied since I didnt have card to pay with . I suggest a night shift Manager change! Companies will be loosing sales because immature store manager .
Every time we go into this location, we get nice service. But this time the manager by the name of Mark went above exceptions. My kid went because his battery had died. I know nothing about cars . Someone came out and check the battery, let us know that the battery was not good anymore. We were told that we can buy a new battery and get it installed els where. Then I went in a second time and the Manager ( Mark ) saved the night. We bought the battery and the manager Mark was able to install the battery in for my Son. GREAT SERVICE . Had he not done that, we would of been stuck in the parking lot. We were very grateful. We tried to tip him but he wouldn’t accept it 😕. Great great service. 👌🏼
Outstanding customer service by Jeanette!!! She went above and beyond to make sure to teach me a simple thing which for others is easy to take the time and patience to show me how to install my windshield wipers🙄. Great job on your service!
Staff is really rude, they are not helpful.
Always get the help I need with good people
I always have a pleasant welcome in this store. The person that helped was a manager I for got her name I know it started with a K . she was very sweet and helpful. Two thumbs up.
The manager named Mark was super knowledgeable and helpful, he changed my car battery. He said he couldn’t accept the tip I wanted to give which sucks. But 5/5 would go again.
Very good service
Really Bad customer service.
So bad service with my order, they says same day order ready and that is a lie, 2 days waiting for the order I order the same fuel injectors with OREILLY and they make possible in few hours 100 % better service no more business with auto zone.
They have everything that I need
Friendly staff ready to help
Really friendly peoples have had no bad experience. very well mannered and store get every thing I need. from them time and time again just ahop skip and a jump next block over!!!
Great store... Great staff... Awesome prices.
This place is topnotch with their customer service Art, is one of them I must apologized but I dont remember the great gal who also provide such an amazing service, from now on this is my go to auto parts. Keep it up guys
Customer friendly they help
LiLiana Pineda was a great help friendly always with a smile . Very helpful you need more people like her helping us out. Thanks again liliana for your help . I think you need a raise.
Same like every other automobile friendly employees
This place is great I love the customer service stop by to get some Window wipers And Mark was so friendly and helpful in putting them on for me will definitely recommend this place to anyone.friendly people at the store😊
Friendly staff went to buy some windshield wipers they guided me through the purchase
I was given the wrong sterio harness, returned it & didnt get my full refund. $3 short so first chance Ima drop by & get my $3 added to my store credit. 2 different employees and neither payed attention to detail.
Great service
Nice job guys thank you
Cool people got my new platinum diralst battery quik in and out
The place is clean and organized. Costumer service is good and prices are fair.
It could be better if they had more qualified people to work at the store when you have a question or requesting parts
Guys were doing a great job handling all the guests coming in at once. Got us out in a good timely manner.
Great customer service they help me find a part from a car that wasnt in their system. But still found it.
Good deal on oil and filter. The employee didnt know That was a rebate I return to tell him. He forgot to give the printed form..
She helped me and very paeshent love this place
My regular store love it
Great staff. Knowledgeable and welcoming.
Good service and clean Isles,but it sucks when your waiting to pay and no one is there.
Great customer service. Part was in stock. Thanks
The sales rep was very nice and they even changed my battery
Every time need some advice people in this place its so helpful thanks auto zone
Stop by to use their fix finder tool, because the check engine light came on in my car, it was easy to use and they gave me a print out of the problem and solution, good customer service, plenty of parking, in and out fast
Pretty good autozone location always find parking compared to other ones across the bridge in East LA. Usually the lines move fast too with multiple registers open
The never have the parts that they say they do very disorganized
Great people & selection. Clean and great help when needed
Helpful, friendly staff. Good variety of car parts.
Staff is friendly, really enjoy buying supplies and accessories for my car
I went in the morninn and the 2 ladies inside were very helpful!
We found exactly what we were looking for and the sales woman was very kind and friendly.
Your friendly neighborhood auto zone, very helpful personal
Almost perfect. In and out in less than 10 minutes once you know what you are looking for. Thanks Elizabeth.I am revisiting this review because Ive been at this Autozone store and iBooks like they changed management and itd a gus now but they are too slow almost to the point of being lazy. I saw a new manager on Friday and he was just ignoring me standing online. Today 3/31 it was worse because they had more guys just there watching their cell phones or walking in the back when there was a line of 7 or 8 customers waiting.
They help me to find my right parts
Good hard working guys n gals up in that spot
Worst customer service, went in there looking for a extractor set. Keep in mind I dont know what it is nonetheless what it looks like. So I told the guy what I needed and that I needed help because I didnt know exactly what I was looking for. Instead of helping me out and showing me some extractors to give me an idea. All he said was all our drills are in aisle 4 go look for one that fits it. Hmmmmm, okay? So Im here looking blankly in aisle 4 looking confused because even though I told this associates multiple times I didnt know what I was looking, he just sends me to aisle 4, leaving me overwhelmed with so many tools. I left and told my spouse about it. He calls and talks to the manager. The guy remembers me and says all she asked was where do you have the extractor set, she didnt say I need help looking for one that is complete bullshit. I have worked as a sales associate and never thrown any customers under the bus. Even if they know what they are looking for, I take them and show them. The manager needs to take more classes on how to provide good customer service and so do all the associates there Ill be going to OReillys from now on, their associates where much more helpful than Autozone.
Outstanding customer service provided by Edwin and his staff.
They price match with no hassle love it
Very helpful with pricing availability and customer service
Always get good service?
There is usually a wait, buy only because they are ready to help everyone with questions or hands on work. The prices are not cheap, but they arent bad either.
It was just another autozone. Staff was helpful.
Love the customer service, Christian was very nice and helpful
Helpful staff
Awsome place
Nice service
The best auto parts store
Greate store, great sercice
Good prices
Every time Ive gone in there service is slow, just to pay i have to wait in the parts line.
Fastest way to get your parts
When in a pinch, not a bad place to buy mediocre parts and low quality tools.
People here say will help you but actually dnt bad services.
They r assholes. They supposedly close at 9 but they have the door close twenty minutes before they dontknow w hat they r taking about no experience whatsoever they should stop hiring high school kids
Bery good
Excelente customer service! Thank you David.
Very good
Its ok.
You can find alot of parts for your car
Good auto parts
Always there when I need them the most.
There are good employees
Outstanding service!
Great customer service
Excellent services
The only person there that knows anything is the older guy.
Good service
Did not have part needed!
Great specials...
Some attendees are inexperience and they dont ask for a help to experience ones
Great service
Has every thing you need
Excellent service
They have no idea how to run this place
Always LiT
Fast service
Small. clean. Lots of parking
Nice people
Good people
Employees are helpful
I like the price
😋👍👌
Great service
Auto zone is my zone.