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Surgeon Family Appliance
3534 N Pacific Hwy, Medford, OR 97501, United States
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Surgeon Family Appliance
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Mi
Review №1

As you can see... no new reviews of good experiences. Promises the world but can no longer keep promises.... For customers or workers... the run around is the norm now. Some of the rebuild and delivery team of employees do fantastic work and are the salt of the earth... but when the head does not know what to do and other employees waste resource time and effort, there is only one way to go and it shows!

Ji
Review №2

The gentleman who showed me around was polite and knowledgeable. Affordable delivery fee. The only reason Im not giving 5 stars is because after waiting, I had to call to verify a changed delivery time. Otherwise no other issues. They did a good job of cleaning up the inside of my used freezer.

Aa
Review №3

Highly recommend for appliance repair and used appliances.Allen knows what hes doing, knows a good machine from a bad one and had a great professional attitude. seriously a+ Im tough to please and I was highly impressed with Allens work on my washing machine and his professional attitude and appearance.Also, quoted several other repair places and NOBODY came close to beating his prices, he told me he hasnt raised his rates in several years.Thanks Allen!

To
Review №4

Great 👍 place called about a washer and drove down and in less than 5 minutes they loaded it up and i was on my way Great guys honest and on the ball

Vi
Review №5

With this Surgeon you do not need Anesthesia, before orafter surgery!He makes house-calls on amazingly short notice and is easy onyour budget.Allen and his assistant are competent, very personable and friendly,I much appreciated their performance!

Ro
Review №6

This is by far a good good place to shop for appliances nice and clean Allen is honest and reliable to deal with !

Da
Review №7

Horrible service. Spent 3 weeks making appointments and nobody showing up. Went into the store didnt know what I was talking about would send messages and not get a response and quoted wrong information. After a month of trying to get my washer fixed finally went somewhere else.

Is
Review №8

Great service and reasonable prices. Bought a used freezer that is barely used for half the price of a new one. Can’t beat that!

He
Review №9

Absolute best service I have ever recieved!!! Super nice, these are the people to go too!!!!! Highly recommended, thank you so much!!!

Sa
Review №10

Very happy. Very nice man. I like that I was shown the part and what it was doing wrong. I appreciate that. Was thrilled I could wash clothes. Yep I said that!

Sh
Review №11

Allen is fantastic! Same day service at home on a Sunday! He just saved me from going out and spending $800+ on something that would not have been anywhere near the quality of what I already had. I suggest, 100%, that you CALL HIM FIRST!

Br
Review №12

They have lots of stock. And they will try to help with most any problem.

Ma
Review №13

Fast courteous and prompt service. Allen came out and saved the day. If you want a trustworthy, honest and reliable service technician that knows his craft Alan is the guy to call. Thank you

sh
Review №14

Prompt service. Understood the $ 65 service call. Unhappy with $45 labor for tech to SNIFF my motor and tell me it smelled smokey and no longer fixable. NO testing done of any sort...and NEVER advised could be a vent problem. Will NOT use this service again.

Mi
Review №15

Wow, what a positive experience! Frustrated by the Sears call center morass, and the disinterest of some local businesses, I called the unrated Surgeon Appliance Repair. They were here within an hour, diagnosed the problem with my refrigerator, and fixed it within an hour. Allen and Michael were professional, proficient and competent. They explained what needed to be done, at a price I believe was fair. I will use them for any appliance issue in the future. Wish I could give them 6 Stars!

Li
Review №16

A great place to get used Appliances. They stand behind what they sell. Really nice people.

gi
Review №17

Thanks for your help to finding the piece i needed for my dryer. I highly recommend you guys

Bo
Review №18

Their 30+ years of family service certainly shows! Terrific service, prompt, professional and reasonable in price . . . clearly knew what they were doing! Diagnosed the problem, solved the problem, did some preventive maintenance as well. Couldnt be more pleased with the service I received from Surgeon Family Appliance.

Su
Review №19

I cannot say enough good things about Allen Surgeon. My beloved 10 year old bottom freezer refrigerator stopped cooling/freezing. I had a repair guy whom I had used before come look at it. He waved a temperature measuring device around and said it was the compressor and that if I could even find someone to replace the compressor, if we could even find a new compressor, it would be horribly expensive. I started looking for a refurbished replacement and ended up at Allens used appliance store where I discovered he did repairs as well and asked for a second opinion. To make a long story short, not only was the problem not the compressor (and had it been, he could have easily gotten me a new one), but while not inexpensive the repair cost me less far less than buying that same model new (which Allen assures me is not as well made as the one I have). There were a bunch of quirky things not functioning and Allen worked tirelessly to get them all tracked down and fixed.

Ka
Review №20

Very good selection, fast prompt service. I would highly recommend them. Excellent if you want to buy nicer appliances for a discount.

To
Review №21

Looking for used appliances

Je
Review №22

About to buy a fridge there... so far great customer service, good prices, and I like the 90 day warranty....

He
Review №23

Our refrigerator went out. We called Surgeon Appliance and they sent a guy out the same hour. He fixed it and charged us $145. We highly recommend them.

Ve
Review №24

My refrigerator stopped working and I called many places to get it fixed but no answer or sent to voicemail. As soon as I called here Allen was able to come out same day and great price to fix ! My refrigerator now works . I would definitely recommend them without a doubt 😄

De
Review №25

Love to work here doing what I do best appliance repair the owner is wonderfull to his employees .and we love to help other as afford nice appliance at a lower cost thxs.Surgons appliance and repair

L
Review №26

Friendly, fast, and they even found the knob to my appliance so it would look new again. Thanks

Me
Review №27

Bought washer, asked for phone call for delivery. Phone call never came. Communication is a problem.

Je
Review №28

Lots of stuff!

Co
Review №29

Kept getting a run around, excuse after excuse for weeks and no shows then finally was given Alan’s number? Hopefully that works out.

J
Review №30

Great appliances, friendly service.

Ma
Review №31

Always super helpful!!

Wi
Review №32

Fast and friendly service.

Information
18 Photos
32 Comments
4.2 Rating
  • Address:3534 N Pacific Hwy, Medford, OR 97501, United States
  • Site:http://surgeonfamilyappliance.com/
  • Phone:+1 541-622-8888
Categories
  • Appliance store
  • Appliance repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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