user
Sako Auto Body Inc.
395 Riverside Ave, Medford, MA 02155, United States
Appearance
Sako Auto Body Inc.
Comments
Jo
Review №1

These guys work together with Progressive to deny my legitimate claim. I had a left fender accident, I had suspension, tie-rod, and bearing damages on the left.They did the body work, but failed to properly assess the suspension damages. They said I had damages on the right side which was stupid, when the car was hit on the left.I drove the car with a loose tie rod end and loud bearing for months until I was able to pay almost $1000 to fix it out of pocket.They fixed the body but I was sent home with an unsafe car. The 3rd party shop they used to assess my suspension damages didn’t know what they were doing.My conclusion if you have mechanical damages after a crash do not take your car there.

s.
Review №2

Grateful for the clear communication & surprisingly fast turnaround time, considering current circumstances & the holiday. The careful attention to detail given to my Honda Fit is undeniable; the work is seamless & the bonus of having it returned with a super clean interior is just the cherry on top. I got this car used, & thanks to the team at Sako, its even more beautiful than when I got it. Very happy with their services & Id highly recommend them to anyone.

An
Review №3

This was my first time having any body work done on any car. The work wasnt from a car accident just fixing paint damage and scratches on my 2011 Lexus RX. The people at Sako Auto body were extremely nice, they explained everything and helped me understand any questions I had. They are very fairly priced and their work is IMMACULATE. I have never seen my 9 year old car look better than after getting it back from them. I will definitely return her for future work because the people here were friendly, caring and put a lot of hard work and time into their jobs, Im amazed by my entire experience here. The quality of their work is unbeatable.

Jo
Review №4

Its never a fun day when you have to drop your car off for repairs but Sako Autobody make it as pleasant an experience as it could possibly be. Ive been unlucky enough to have brought my vehicle to them twice this year (a sideswipe while parked and a hit and run) and each time they were an absolute pleasure to work with. Eric and the team running the office do an exceptional job managing communication and logistics with me as a customer and always go the extra mile.As for their work, it is always world-class. The paint jobs are seamless and perfect and any panel work looks like it came right from the factory, always flush with no bad seams. 5 Stars! Bring them your ride, you wont regret it.

Sc
Review №5

The people here are kind, considerate, super friendly, and very professional. I appreciate how communicative they were about the work being done on my vehicle, as well as keeping me informed about any status changes. They were extremely helpful and understanding of my schedule and time constraints too. The work that was done is immaculate and looks just like it did when it rolled off the lot. I would absolutely recommend this shop to anyone in the area!

Ch
Review №6

I have been working with this company for over 5 years. They have repaired both of my Honda cars. The quality of work is superb! Customer service is stellar. They are friendly and communicate clearly about the repairs needed and timeframe.

St
Review №7

The. People at the shop are professional and helpful. I have used this shop twice and would recommend them to anyone who asked. This is the only place I would take my car here. Thank you

Es
Review №8

Thank you so much Sako & co for all your great customer service and skilled expertise!Whether it’s a 20 year old Camry (a few months ago) or a brand new Lexus (today), I’ve received excellent guidance and service.Dealing with auto body damage can be upsetting. Sako calmly gives you your best options, and backs it up with excellent work.Highly recommend!

Br
Review №9

Great, awesome people amazing!! Larry is the man !!

In
Review №10

My Experience with Sako Auto has been surprisingly amazing and an excellent one for that matter. I recommend you check them out.

Se
Review №11

They are great! Anytime i need my car repaired, i take it to them and Ive always been pleased with the work they have done. They are professional, fast and reliable. I also enjoy the free car wash before i get my car back - nice touch!

Ni
Review №12

Sako Auto Body did a fantastic repair job on my Lexus RX450h- which suffered a side-swipe accident due to a careless tow-truck driver (Phils towing, in Cambridge). Wait time was significant, but it was worth it. They were extremely efficient and proficient - my car is indeed as good as new. Thank you!

JA
Review №13

To everyone, I would say thank you for the reviews we strive for always to improve in the meantime drive safely.

Ca
Review №14

Went in to see about an estimate for some damage to my front bumper. They were very honest about my options and when I couldnt make a decision (because of a high deductible) they offered to clean it up free of charge so I could see how it would look. Excellent customer service!

Be
Review №15

Found Sako Auto Body through a Honda preferred vendor page. They even took care of calling insurance and coordinating additional payment unbeknownst to me which saved a lot of time and effort. Other than the long wait time to get my car into the shop, I have no complaints.

Me
Review №16

This Auto Body shop is amazing! They do great work! Anyone I have referred to this shop has had great experiences. Excellent customer service!

Ar
Review №17

Awesome experience ! Took my 2002 Jaguar here for paintless dent removal. Jack performed a fantastic job and even went above and beyond to point out a few potential issues that I need to watch out for in the future. Very pleased with the outcome.

Je
Review №18

They do a wonderful job. Im very picky and I cant even tell where they painted. Thank you.

le
Review №19

Service is very good and considerate, thank you very much

Vi
Review №20

One of my Highschool friends, Phillipe works at Sako autobody and he told me to come by after my accident - this was a fantastic choice of shop! Eric Hoffman, the manager, is knowledgeable, helpful, and kind. Going to them in my time of need after a rough accident and have them be straight shooters with me was exactly what I needed.The work that they did on my car was nothing less than amazing! It looks like they did more than what was expected of them, and for that Im super grateful.This team is worth every cent you spend on fixing your car - they were very good to me.

Za
Review №21

Excellent service, knowledgeable and helpful staff. My Toyota was hit and they did a great job repairing the damage. The car looks better than it did before it was hit!

Ju
Review №22

Great shop. these guys specialize in Lexus. i was refereed here years ago and i still send people to them for work. great guys excellent work

Ga
Review №23

You guys are the best!! Keep up the great work you all do at Sako Autobody. Good luck and stay busy! (:

Mi
Review №24

Had my Lexus fixed here after a minor scrape and I was recommended by Lexus Dealer. Wow, what and experience. fro start to finish I felt in the loop and in control. Very happy to have found sako auto body in Medford for my repairs.

ju
Review №25

Had my wifes Lexus done here when she was sideswiped last year. these guys were so professional. she was amazed. they were actually in the Lexus dealership, but their shop is in Medford/Somerville line. Glad we were recommended here. just a great overall experience.

Go
Review №26

Good high class services

Ph
Review №27

Great shop that does a great job with excellent customer service..

Al
Review №28

Great shop.. They are really Lexus Specialists. they do work on foreign cars and others but they excel with lexus & toyota from my experience.

Ar
Review №29

Repaired front right headlight and dented hood. seamless paint job, they even matched my hard to find paint, pearl white

Information
38 Photos
29 Comments
5 Rating
  • Address:395 Riverside Ave, Medford, MA 02155, United States
  • Site:http://sakoautobody.com/
  • Phone:+1 781-306-0757
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto radiator repair service
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations