Had AAA towed my car to the nearest shop from my work place. AAA gave me the nearest shop from my salon. I’m glad that they towed my car to Menlo Atherton Auto Repair because these guys were on time and professional. I had needle in my tire and luckily I did not need to get a new tire. The guys that was helping me (didn’t catch his name) he was so nice and helpful . He didn’t even charge me to patch up the tire. So nice of him! Even though the patch is inexpensive but that was nice!

Menlo Atherton Auto Repair has serviced our cars for 25 years. They are responsive, great at communicating and extremely helpful. I highly recommend them for all your car service needs. They do great work!

I was on a week long road trip down the coast and had a coolant leak. This place gave some of the most friendly and trustworthy service I have had at an auto repair shop! I never know what I’m going to get in an unfamiliar place, but I was pleasantly surprised here. The team was very knowledgeable and honest about the repair, and I would absolutely recommend this shop if you live in the area!!

I was visiting the Bay Area and my car severely overheated, although it was under warranty there was no dealer around. The only place I trusted, was Menlo Atherton Repair . They were quick to find the problem as it was not so obvious, but a small computer part! I am so grateful for their professional service and kind customer service, I give Menlo Atherton Auto Repair an “A” and recommend them highly! Thank you for getting me back on the road !

I’ve been trusting Menlo Atherton Auto with my car’s maintenance and repairs for years. They are pleasant, reliable and efficient. It’s fabulous to have such a great service.

Ive taken cars to Menlo Atherton Auto Repair for years and have always been delighted with their service. They are a true neighborhood gem.

I have brought my cars to Menlo Atherton for 20 years. I wouldn’t think of going anywhere else. The service is great, the team is knowledgeable and the pricing is very good. In addition, they are trustworthy and accommodating. You can’t get any better than that.

The team kept me informed about what needed to be done and it was not a problem to provide my own material for the service. I can highly recommend!

My biggest concern is with their honesty. They do great service, however Ive noticed they try to take advantage of you by getting you to change out parts before necessary. They tried to sell me a new battery because mime had corrosion on it. 1. Batteries work just fine with corrosion on the outside. 2. My battery was less than 2 years old, and working just fine (went to interstate battery directly following to have it checked).They also often tell me my cabin air filter needs changing before it really does. I do this service on my own to save money.All in all, an okay service. They are quick, and keep you in the loop with phone calls during the service.

I have taken my various cars to Menlo Atherton auto repair for years snd they have always provided consistent friendly, professional and excellent service. They are well priced and honest. I appreciate them!

Went there to service our Porsche Cayenne because of the reviews on Google. It was easy to schedule; the work was done within the timeframe given to me. Very reasonably priced and efficient. Will surely go back there again.

Great service. They are not cheap as far as auto shops go, but understand that youre paying for effortless and quality care of your vehicle.

They replaced a catalytic converter on my car . Ryan was excellent and very friendly and professional. He followed up with me from the first phone call. Actually that was what prompted me to bring my car to them as opposed to a different place. Although they found a lot of things wrong with my car there was no pressure for repair. I even added an oil change since I needed it and the price was right.

Honest, good work and very fast. Great customer service

I came in because I had a slow leak in one of my tires. The folks here found the leak, patched it, and I was out in under 15 minutes. Not only that, but they didnt even charge me for the trouble. I feel like service like this is hard to come by any more. I will definitely be back! Thanks again!

Always a great job! Been going there for over 6 yrs. Ryan is one of the reasons I keep going back. Very professional.

Menlo Atherton Auto Repair did an oil change and general checkup on my car, and the whole process was quick and they were in constant contact throughout. The staff is always so nice, and they are great with continuing engagement between scheduled maintenance. They are the very definition of excellent mechanics.

Thank you so much for your help at Menlo Atherton auto repair! Such great service. I was stuck out of town with a flat tire and no donut in the car! A passerby recommended Menlo Atherton auto repair, which was right around the corner. I called and spoke to Ryan over there, he said I could get towed over and hopefully they could get my new tire in as soon as possible. They got me in and out within a few hours! What a relief. Thanks so much again!

Great service, reasonable prices. Very professional, they provide clear information about issues and what it takes to fix them. I’ll use them for all car repairs and maintenance.

Great service. Proactive check of other aspects of my vehicle.

My car recently overheated due to broken heater hoses (which Menlo Atherton Auto Repair diagnosed and fixed). I called AAA to have it towed, but was in the search for a new mechanic, so relied on AAA for the reference. So glad they sent me to Menlo Atherton Auto Repair. They did such a good job, with great customer service, that I now know where I’ll be taking my car for future maintenance and service!Update: I have now taken my car to Menlo Atherton Auto repair twice for general safety inspection and oil change/mileage service. They have been nothing but professional and quality service always. My car is running great

Great team. Professional, helpful and fast.

I had a Prius Catalytic converter replaced after it was stolen from the car. The guys at the shop Allen, Mario and Ryan were absolutely a delight to work with. Work was done on time as promised.

The absolute best. Trustworthy. Professional.Knowledgeable. Curteous. Immaculate & clean. I completely trust Ryan and his advice..Highly recommend A+++++++++++++ Thank you so much will definitely be going back for all car needs.

Great customer service and attention to detail. I totally recommend this business. Very Happy w/my service

Very friendly and helpful, recommend to all other customers.I went to the store next to this one, and I was told they’ll charge me $ 35 for repairing a nail plug in tire Issue. But when This store helped me out to fix the issue, the boss told me “no charge “.I definitely would refer this store to my friends.

Excellent experience. Ryan was friendly, direct, a clear communicator and very responsive. The team troubleshot a tough suspension problem and resolved it very well. I recommend them highly and would return for my next issue with no hesitation. Thanks everyone!

These folks have been doing all of my car’s maintenance for many years now. (I have a 2006 Honda Odyssey.) I feel like we have developed a relationship based on trust and respect.

Good people, did a safety check and were straightforward with their findings, I had my car back within hours

I left a yelp review but I was impressed. I had an excellent experience. I thought the pricing was fair. I work in Menlo Park and they even thought of a possibility to drive my truck to my work because I got off when they closed. I felt like they went above and beyond. Great service. Great pricing. Very professional. 5 star all the way.

Helpful, friendly, prompt, professional. Service was STAR smog check.

The mechanics were really professional and very friendly. They were able to get my car in the day of and they got it back to me within a couple of hours. I also like that they are only a 3 block walk from my apartment; that makes it very convenient for me. Great work!

Although pricey, the workmanship and quality of their work is outstanding. I have used them numerous times and plan on doing so again should the need arise.

They are all super super awesome people. 100% would recommend

These guys are life savers. I had a tire light come on and pulled up right at closing. Without hesitation they checked out my tired and fixed it on the spot with no hassle. I could tell they were itching to end their day but didnt hesitate to help. True professionals! Thank you again guys.

Quickly fit my son’s car in when he came home from college and did a timely excellent job!

It was my first time using Menlo Park Auto. They were great, I’ll be back.

Great work replacing my 2008 Town and Country engine.

I really appreciated the professionalism and friendliness of the staff. They earned my loyalty and I will return to them the next time my car needs service.

I moved to the bay area in May 2019 and was worried about finding a new mechanic. I came across Menlo Atherton Auto Repair online. These guys have been wonderful. Honest, good mechanics. They’ve helped me with several car issues since I moved to CA and have always fit me in & provided repairs quickly, while still providing quality service at a fair price. I highly recommend Menlo Atherton Auto Repair!

Great service! Fast, professional, and honest. Highly recommend!!

Was very happy with their service, quick turnaround, and fair pricing. My 20 year old car was towed in late on a Friday. They diagnosed a failed fuel pump and I was back on the road the next Tuesday.

Great experience from the auto staff, 1 star off seemed bit steep in price even after they took off couple hundred, which was nice of them. Shout-out to Allen!Got my water pump thermostat coolant flush and oil change they were quick and took me in last minute as it was emergency water pump broke on 101 and they were highly rated and nearest, didnt have choice.Not in area but in SJ and overall very satisfied with professionalism and quick turnaround no fuss but little pricey.Id recommend them to anyone in the area needs work done reliably and quick for the job.

The customer service was awesome. The guys were so nice and polite and answered all my questions which was very helpful and made me feel comfortable when I normally don’t feel that way at service places for the way you can get treated. I very much appreciated their professionalism and the safety measures they were taking during COVID-19 like even wiping down things they touched inside my car before I got back in it. It was a larger expense than I was expecting due to repairs but they helped me get the best price they could.

If I could give them 100 stars I would. I came in to have a flat tire fixed. Exceptional, rapid and friendly service. Their shop is spotless. They ended up not accepting my money for the repair and even made sure all my tires were inflated to the right pressure. Ended up giving a tip. These guys work hard, are honest and deserves anyones business.

Mario and Allan are so helpful. Mario scheduled my visit and made sure that Im taken care of. Then Allan assisted me all through out the visit. The service is so great. Thank you very much

Great service, very friendly staff and seem professional and honest.

Allan and Ryan were great, and the service was excellent.

My experience with Menlo Atherton Auto Repair was almost perfect. They were timely in contacting me and following up with information. Service was reasonably priced and options were well communicated. When I picked my car up it was sitting outside with the windows rolled down while ash was falling everywhere due to the nearby wildfires. I’m sure it was a simple oversight, but the interior of my car was covered in ash because of it. I had just detailed the interior a week before so this was certainly a damper on an otherwise great experience.

Fantastic service and great attitude. Found a solution when the dealer couldn’t

The team did an excellent job on my car. And Ryan was excellent as well in keeping me informed of the process throughout the whole experience. Glad to do business with these guys.

Excellent service all around. Truly no need to go to car dealers for regular service if it’s out of pocket (oil change, safety checks and more.). Best service, quick, professional, nice, honest, and much cheaper than the service at dealerships. They fixed 3 of our cars (Tires, battery, rusty cables and more) and just did an oil change. I always get update calls, and they throw in a coupon to make it even better value. Highly recommend them!

My truck is not working after I had it fixed two days ago, I would like to bring it in and hopefully get it really fixed.

Very good service. Ill have look for the small leak you mentioned. I cannot see anything leaking so far. Brad

This is my first time getting their service. It is definitely the place that I will come back again. The kindest and professional staff not only provide you detailed explanation on each service item; providing detailed quotation, each inspection item, and the quote with the best price they can give you. Not feeling any pressure when you need to take more time to consider the service. The most important thing, the service and the turned out is good! Highly recommmend!

Saved us $700 vs. the dealer quote! Rear brakes and rotors.

This shop is amazing! I scheduled a pick up/drop off for smog check. They provided an extraordinarily service. Highly recommended them, well deserved 6 stars!

I had to get my two front tires changed right after work because one of them started bubbling and they went above and beyond to make sure I got the right tires for my car so they could change them before I commuted an hour and half back home. Highly recommend!

A good shop that explain the details, give you the options and allow you to make your decisions. It’s always hard when you move to find a mechanic, but we are happy with this crew. They aren’t the cheapest, but then again they aren’t in a cheap location. What you get, is quality work, good communication and done on time.

My wife had an engine / radiator hose spring a leak. As a result, the vehicle was towed to Menlo Atherton Auto Repair. The communication, professionalism and follow through in dealing with Steven was outstanding. The problem was diagnosed, Steven proposed a solution, the vehicle was picked up the following day. Steven’s interaction with my wife and I was 5 Star, turning an unpleasant situation, into a predictable one. Thank you Steven.

Service was easy to access, prompt, efficient, thorough, friendly and polite. They even made my dog welcome and gave her two treats.

I have taken my Jeep here for over a decade, and the they have helped me keep it in the best possible shape. Everyone there treats you like family, and not just another customer. Will recommend MA Auto Repair to anyone who ask.

I’ve been going here for years. Never any problems. Helpful and polite.

I was driving down to San Diego and wanted to make sure my car wouldn’t have problems on I-5. Allen at Menlo Atherton Auto Repair took me in on a Saturday without an appt. They are the nicest people, and their prices are reasonable.

The team did an excellent job on my car. Glad to do business with these guys.

Very clean and organized shop, friendly and knowledgeable mechanics, will go there again for next service

Very HONEST! I came here to get a tire patched. They took the tire off and after dunking it in water did not find a hole or anywhere requiring patching. They sent me on my way with no charge and advised I keep an eye on it. They could have easily charged me for a patch even though one wasnt required.

EVERYONE WAS SUPER ! ! ! !THE GENTLEMAN THAT HELPED ME WAS VERY POLITE ⭐...HE CHECKED IN WITH ME TWO OR THREE TIMES...TO BE SURE IF I NEEDED ANY THING TO LET HIM KNOW. HE OFFERED ME COFFEE 🍮..AND FOR ME TO HELP MY SELF...HE SAID THAT I WAS WELCOME... I APPRECIATED EVERYONES KINDNESS. THANK YOU.SINCERELY, BERNADETTE

It is great to be able to trust the shop to evaluate the problem and give a straight answer. None of us non-mechanics know what the Check Engine light ever means. It was good that the shop tested the car thoroughly, and realized that all I really needed was a new gas cap.

The staff are very professional and friendly. They have a nice waiting room with tea and coffee, and a bathroom.They were not able to fix my car because I needed a place where they could weld the brackets holding the radiator (which was previously done somewhere else and wasn’t holding). But they typed up exactly what was wrong and I took the printout to the body shop.Great service and honest guys!

Before these guys I always took my car to the dealer. After moving to Menlo Park I decided to give them a try. I have never been disappointed. They have been servicing my car for the past three years and I have always been satisfied with their work. Thanks!

The crew at Menlo-Atherton Auto Repair have become the trustworthy and go-to auto experts in my life. I have taken my cars over the years for help on a variety of issues, from routine maintenance to major repair, and they have consistently provided excellent service and communication. The most recent service helped me coordinate replacing the bumper and perform the necessary extras. I highly recommend their expertise and dedication to customer service.

Tldr: scammers; tried to bill me for work they didnt do. Avoid and dont rely on them being honest if you dont know your stuff. The mechanic that I talked to was Allan.Came for a smog check. For context, your car computer (ecu) does a bunch of self diagnostics for smog that get reset if it loses power (replacing battery). These self-tests will run again as you drive more miles (called drive cycle). I mentioned that I recently replaced my car battery but also drove a bunch of miles after the replacement so the self-diagnostics should be there. When I came to pick up the car they tried to bill me for $100 in labor on top of the $60 smog check claiming that they had to reset the ECU and do a drive cycle themselves to get the self-diagnostics. I pointed out that the milage on the car did not change while it was in the shop, which is not possible if they actually did a drive cycle. They had a bunch of excuses but eventually wrote off the $100. Also tried to upsell me on a bunch of BS like $110 for an cabin air filter change (a $15 part and a one minute job that anyone can do). The upsell and high prices I can look past, but the dishonesty and fraud for work they didnt do is inexcusable. The extra stupid part was that I had a minor fender bender that I asked for a quote for before they tried to scam me which wouldve been easily an extra honest $1k that they couldve made, but Im definitely not giving them my business now.Update Nov 24, 2020 – Replying to the owners reply:I checked with a different mechanic before writing this review. It is impossible that you reseted the ECU and did a drive cycle while accumulating ZERO miles. When I left I was specifically told that the mechanic that did the work on my vehicle would call to explain why they attempted to charge me for that work, which they never did. I can only imagine why. I was not discounted anything. I was charged $96.50 for the labour that you didnt do, and $58.2 for the smog check, which is the same price as listed on your website. I paid $58.2+tax when I left the shop. Removing $96.50 for work you didnt do is not a discount.

I have taken my Jeep here for over a decade, and the they have helped me keep it in the best possible shape. Everyone there treats you like family, and not just another customer. Will recommend MA Auto Repair to anyone who ask.

They were very accommodating in every way and, of course, the actual work and communication was up to their usual high standards. I only gave them 4 stars because I felt the final bill was a bit too high. But, you do get what you pay for.

Great mechanic shop to go to. Had some some suspension issues and wasnt charged an overly high price like most other places and their work is good quality. When trouble hits the car again I know who to call!

I had a flat tire when you going to work and I needed help no questions asked they were able to assist me without re-directed me to another auto shop with out an appointment.. Staff Answered my questions Provided me options And I even asked them for an oil change... Staff was professional and also showed compassion towards my situation.There was a plan and was executed well....Went to work I was able to pick up my car after My shift.Thank you again I will continue with any future services..

The employees at Menlo Atherton Auto Repair are AWESOME, especially Ryan! I moved to Menlo Park last September, 2018 and needed to find a reliable, trustworthy auto repair shop to get an oil change and safety check for my 2003 Subaru Forester. I looked online and saw that Menlo Atherton Auto Repair had a coupon, which saved me money, and they also gave me a discount for being a AAA member, which saved me even more. Ryan let me know what my car needed to have done in order to be safe, and when I told him I couldn’t afford to do all the repairs at once, he printed out a prioritized list of what was most essential, starting with the brakes. Over the next 10-months I had a number of repairs done, and the service was always excellent and the employees courteous and friendly. I give Menlo Atherton Auto Repair my highest recommendation and am very grateful for all the help they gave with my aging car.

They do great quality work and are very honest about what does and doesn’t need repairs!

Excellent service!Plus they offer pick up and return car service from our home whenthey do work on our cars!

Fantastic service. Ronaldo was friendly and transparent, helped break down the pros and cons of ordering a replacement part myself, and even referred me to a body shop which could do the repainting job I needed at a lower cost than they could. Will definitely be coming back here in the future.

Super friendly! Very knowledgeable. Fixed the issue quickly.

High-quality service. Price is on the higher end, but definitely reasonable. Very friendly folks, and they dont try to rip you off and convince you to get services you dont need.

The people and service here are stellar. This is the place you can send your mom to. It’s a cliche but so true. They are honest, responsive, genuinely care about you and taking care of your car. Approved!!

This shop isnt after your money, theyre committed to quality of service and quality of work. They are honest and helpful. 😊

Menlo- Atherton Auto Repair is a unique business in that their customer service is outstanding. Everyone who works there is intelligent and knowledgeable and is able to answer your questions. They communicate well about estimates, time, and do not pressure you to do all their recommendations. That said, I always have them do the recommended items because they are fair and reasonable. They do quality work and always solve my cars problems.

The people and service here are stellar. This is the place you can send your mom to. It’s a cliche but so true. They are honest, responsive, genuinely care about you and taking care of your car.

The people and service here are stellar. This is the place you can send your mom to. It’s a cliche but so true. They are honest, responsive, genuinely care about you and taking care of your car. Thank you!!

One of the best auto repair shops in the Bay Area. Not only did they take me same day with little notice, provide waived fees/low cost options, but they also kept me updated every few hours on the status of my car. Special shout-out to Steven at the front desk who is hands down one of the most professional and reliable service managers Ive met. Highly recommend!

Outstanding!

It was well organized and things were done very smoothly and politely.

We love Menlo Atherton Auto Repair. Mario, KC, Ryan, Allan just to name a few are excellent at what they do. We have brought our cars here for over ten years and have never had one problem- never. They are professional, on-time, look for ways to reduce my bill and always work with us for our various needs. I could not recommend them with more deep respect, appreciation and gratitude.

Always a good experience when I go here. They are clear and helpful!

MA Auto is a scam shop. They recommended $2,500 in suspension work to service damaged parts. My buddys mechanic said the only issue is the strut mount came loose. He installed the nut my suspension worked perfectly. They pretended my strut was bent too. No damage found. Avoid. Con shop, especially Allan, this dude will lie to your face

Excellent garage. Five stars.

I had some of the best service here I have ever had. Mario was extremely helpful and above all, wanted me to get what I came for. He actively gave me advice which saved me headaches and money (money which would have gone to him). I would recommend this place to anyone in the area who is looking for a good mechanic. Id have given more than 5 stars if they let me.

I have been coming to this auto shop for almost decade since I moved to this neighborhood. Their service is always reliable and staff courteous. Moreover, what makes this place stands out is their simple act of kindness, may that be providing a free ride to my work place, or wiping down the interior and door handles after service during the pandemic, or fixing a cosmetic problem of my fender bender (out of their duty list and for free)... I recommend this place to anyone who is looking for good service and beyond!

Scheduled smog test done exactly as needed & timely. Also pleasant & courteous employees—not always a given for auto repair shops. Did smog cert twice before & will use them next time too.

These guys are the best!

Always a great experience. User-friendly, clear communication, and a job done well.