I can always depend on an honest assessment of items that need attention with a fair price. We drive over 15 miles to receive the superior service we always get. It is a pleasure to know for certain that honesty is an integral footing in this business.
The staff was courteous and helpful. They are excellent on imported cars, realistically priced and reliable. I have had repairs, maintenance, all kinds of work and American Imports covers them all with professional and good work.I intend to use them for all my port needs.
Great service! Used them several times for maintenance items I was tired of paying for at the Subaru dealer. Everything is done top notch, and at the quoted prices. I’ll be bringing my Honda in when it’s next service is due.
I have been going here for 23 years! This is the only place I trust to work on my vehicle. The owners & staff are wonderful. Friendly & knowledgeable & explain everything in terms you can understand. I highly highly recommend this place!!
I’m new to the location, but I’ve had my car taken in for service twice and Tory was the one to assist me. Tory is very professional, friendly, knowledgeable, and timely. I have never experienced customer service, when handling car business, the way I have with Tory. Even when I asked for something to be looked at, at the last minute, his tone never changed. I will be taking my car here from now on, and referring anyone I know to Tory from American Imports!
This is the best auto care place I know and the only one we go to and refer. The repairs are done right and the customer service is excellent. They not only check out your care they make sure that its working after the repair.
American Imports is fantastic! They provide prompt and helpful auto repair services without the “up sell” that many other auto repair shops engage in. I highly recommend American Imports for high quality service at a fair price.
Ive been going to American Imports for several years now. I take make wifes car, my car and my daughters two cars. American Imports is a great place for auto repair for a number of reasons. The staff is great, being knowledgeable, kind and helpful. They inform you of what needs to be done to your car and just as important, what doesnt need to be done. These folks are very trust worthy. The repair work is done efficiently and is of good quality. Their costs are reasonable and have a great warranty. I would recommend them to anyone.
Great place to take your vehicle; instead of the dealer. They kept me very well informed of where things were at with my vehicle and estimated cost of repairs.Jeff and his entire crew are tops in auto repair; done right the first time, which is of utmost importance.I highly recommend American Imports for all your vehicle needs. I for one will not be returning to the dealership for my vehicle repairs; which says a lot as I always went to the dealer for everything; including an oil change.
I have taken my vehicles to American imports for sometime now the reason why is I know they’ll be quality work done. No fuss just straightforward and straight talk, Jeff’s a pleasure to work with and that’s why I come back.Thanks Jeff
They have taken amazing care of my cars. Never have had to go back for the same issue. When I drive away from American Imports, I know the problem has been taken care of. Peace of mind is everything!
Definitely recommend! They really know what they are doing, very friendly, communicated effectively and make sure they resolve any issues I had. Even after they made sure to check in to make sure everything was still going good!
My experience at American Imports is always excellent, and would recommend friends to go there
We recently found our car had a dead battery. We were able to get a jump, but knew we needed a new battery. American Imports was able to install a new one on the same day. Great customer service as always!
Great service. They lent me a nice loner car and answered all my questions. It wasnt cheap but they guarantee the work for years which gives me comfort. Nice folks.
Clean facility, great service, and they know how to fix things right the first time and they do not try to sell you extra uneeded repairs. Cost competitive to other facilities.I have taken several of my vehicles to them over the last few years and I have always been satisfied with the repairs and costs.If you are looking for an affordable and trustworthy place, you should check American Imports out.Thanks again, Jeff (owner), and crew, for the great repair service on my truck! Your place is awesome!
I highly recommend American Imports. Reliable and honest service with fair prices. They explain things well and are committed to their customers. I have been taking my cars there for over 8 years and am always satisfied with the results.
I have been an American Imports customer for two decades. They are the most honest, trustworthy and wonderful people. They do great work too. I can not say that about the many other car places Ive used.
The repair tech diagnosed my AC repair needs efficiently and accurately. I loved using the text message feature to view my estimate, approve the work to be done, and pay my invoice. The posts were ordered immediately and installation was thorough. All aspects of my experience from the service writers to the shop techs were great! I have already recommended American Imports to family and friends. I will definitely be back!
Staff are always helpful and provide GREAT customer service. All repairs and service I had done, there were NO issues. Prices are reasonable and I believe they have been honest in any repairs that may be needed.
Did a great job as always. We’ve never been disappointed in many years of using their service. I use American Imports to service my my service truck as well.
My car was towed to American Imports after dying on the expressway. I was pleased with their fast diagnosis and repair. In fact when it quit again because of a new problem I had it towed back to American Imports. I am very satisfied.
Weve had American Imports service our vehicles for a number of years now and Jeff and his team always make sure things are done right and with excellence. Theyre a great company that brings good value and personal attention to everything they do.
I have been going here for quite a few years and I, as a woman, feel confident talking to them .. they have never talked down to me, and even though I dont always like it, they have been very honest with their repair suggestions .. and all things considered the repairs are done on a very timely manner with no surprises ...I will continue to go to them as long as I live in the area!!!
Excellent service!!! Have been going here for years and have had no reason to look for an alternative!
I finally found a place I feel I can trust with my car service, I love the level of communication I receive and tryst that I am getting personal VW service at a fair price. Thank you!
I have had all my cars serviced here over the last 8-10 years and they are Honest reliable and professional.
American Imports is the only place I’ll take our vehicles because of their quality and integrity. I recommend them every chance I can.
Got a flat tire and had to have triple A tow my car. They were the closet shop that triple A recommends to my work. I was gonna just have it towed to a random firestone but said why not try them out. They were amazing. Quick to give me a call and fix my car, great communication on what needed to be done with my car and gave me a fair price. The most shocking thing was when I received my car it looked honestly like it was professionally detailed. I have never had a shop do that to my car. This is a grade A shop and would not hesitate to recommend anyone to this shop.
Highly recommend American Imports for all your mechanical needs. A great team of professionals
Always have a great experience at American Imports! I trust them with all four of our familys vehicles!! Jeff and Cindy run an excellent business and NEVER do unnecessary work!!!
Ive always had a great experience with American Imports and Jeff. From brakes, oil changes, tires and air shocks/compressor, I have been pleased. Use of both technology and personal service is great - from quotes/invoices via email and text/phone calls for status and confirmations - the process runs smoothly.
Great service for my 2012 Infiniti. The tech was very helpful in showing me up close the problems with my car, and my repair options. The waiting room was clean and convenient, and the car was ready when promised. Ive found my new preferred service garage.6-25-2020 Update: My second visit is as good as the first. These guys are good and they stand behind their work.
I bought my Silverado in the Milwaukee area and wanted the brakes looked at, they did a great job on the brakes, I would recommend this shop !
Jeff and his guys are very good, price is right and he communicates Any issues you may need taken care of and tells you when you think you needed something and it doesn’t. Jeff is a rare honest gentleman in the car repair business.
AAA took me there to get my tire repaired - they got it fixed quickly & I was able to make my appointment just a little late!!
Very friendly and very professional. They took great care of me and my care I highly recommend
Polite, prompt service; provided me with use of a nice loaner while service performed on my car; trustworthy business.
Have been taking our cars here for years. Its so nice when you find a mechanic you can trust, knows what theyre doing and stand behind their work. Their prices are very reasonable and they have a rewards program. I dont know why wed ever take our vehicles anywhere else.
Jeff and crew have always been fast and professional. Right down the road from my work, so you cant beat the convenience.
Excellent service at reasonable prices.
They always perform a quality job on our vehicles. I would highly recommend them for any automotive repairs. or maintenance.
Excellent and prompt service! Also, the prices are quite fair, and they worked on my vehicle quite fast. I would definitely be back for service again.
Always high-quality service, personable, kind staff and excellent communication from American Imports!
This shop is honest and fairly priced. They have done work on my wifes car and my own. They explained to me they use high quality parts and stick behind their work. No issues since. Thanks for everything!
This is the place to go for car repairs in Germantown and Menomonee Falls. The staff is happy to serve you, they explain all repairs and charges, they can fix almost anything, their service is fast and the owners are honest and conscientious.The waiting room is the most comfortable Ive encountered in any repair shop. Its quiet, theres free Wi-Fi, theres clean restrooms and there were even fresh-baked cookies and hot coffee offered free of charge.Best of all, if youre in a hurry and you need to pick up your car and go, theyll get you checked out and on your way quickly. All the staff is friendly as your best neighbors, with Lisa, the standout of the happy group, going over and above to make sure youre pleased with your car repairs.Look for coupons offered by this company to make the fair, reasonable prices even lower. Best car repair place in town!
Jeff and his team have always offered excellent service. Thank you!
This is one the most honest mechanic shops I have ever been to. I took my car in to the local Midas for a simple tire rotation and walked out with a quote for over $2,500 worth of work and being told all my struts and springs are completely worn out. Took my car here for a 2nd opinion and the amazing mechanics were able to say there was nothing wrong with my struts. They noticed some irregular wearing on my tires and recommended a simple alignment to assist with that. My $2,500 quote was reduced to a $70 alignment and I couldnt be happier. The honesty and transparency this shop provides as well as the education they gave me was fantastic. Top notch service from a tol notch company. Theyve earned my business for life and this is the ONLY place I will bring my vehicles from now on. Thank you for restoring faith!
I took my car here after hearing good things from several people. The staff gave me an honest assessment on what were the most urgent issues and what could wait until a later date. Jeff took the time to explain things in a way that I could understand, which means Ill definitely be coming back!
It’s a very nice place, very clean and very nice people
Above and beyond customer service! Very friendly, explained everything thoroughly. After being disappointed from other places, I was so pleased when my van was finished. I will recommend them to anyone, and I will definitely be going back for any future repairs.
I love knowing I have a reliable, honest repair shop in America Imports. I took my car in for what I thought was going to be a costly repair and was greatly pleased to find it was a minor issue. Thank you Jeff and team for being people of integrity.
I highly recommend American Imports to service your vehicles. They are very honest, possess great integrity and do great work. They have been servicing our vehicles for over 12 years and we have never had any issues. American Imports offers some personal touches that separates them from their competition.
I would recommend American Imports to all of my friends! They LITERALLY saved my life! I had taken my car into Car-X to get my brakes done and they ended up cutting my gas line! I smelled gasoline when I pulled in my driveway. I took the car right back there to have them fix it. Needless to say, after several unresolved trips (at least 6) back and forth, I took it to American Imports. Jeff not only resolved the issue quickly and made the repair, he also took pictures for me of what Car-X did! He told me that where the gas leak was my car couldve become a fireball on the freeway. American Imports gives fair pricing and whats most important is that I trust them!!
Great shop. Ive been working with them for many years.
Always good service here, and never ever have problems. It gets fixed right the first time, and weve taken our cars here multiple times. If you need anything mechanically repaired (they dont do body stuff), this is the place to go.
Car stuff is always scary, but they help put you at ease. Kind, honest, fair. And the waiting room has free wifi, excellent coffee, and squishy couches.
Always excellent service. Jeff answered all of my questions. The entire staff is very friendly. Ill definitely be back!
Excellent service and communication!
It was a pleasure having American Imports work on my car. They are very nice people, explained everything in detail and came in under the quoted amount. Ill send anybody I know to them.
Very good service
Super honest, great pricing
I regularly take my vehicle here for service. I can always expect fair prices and excellent service.
Great service
Good prices
Honest assessment of problems, and fair price