Great place. Considerate staff and the actually have new cars to sell...

They always take care of my Huyndai and I trust them more than an outside mechanic

My car was in for service for a month due to a shortage of available parts. Niko made sure I was set up in a loaner vehicle and kept me informed of the status of my car. Awesome customer service!

Service is always the best. My sales person (Eric Lynch) is the best. Always looks out for his customers. Would recommend to anyone looking to buy a used vehicle to stop here first.

Mega Dealer @ its best!!Wide open parking lot displays of cars w/easy read price signage! Prompt sales force w/no pushing! Just info you can use!

Charlie was amazing! Very easy going personality! He was able to answer all our questions and was willing to go above and beyond to make sure we found our perfect vehicle!

Everybody is very polite. I enjoy coffee and fruit while I waite.My waite time was quick this time🙂Everything was excellent!

Daughter had something horrible happen to her. These guys made her feel good and got her a great car at a great price

Good service dept! Friendly! Fast!

Practically empty but had a good time. Staff very friendly and professional!!

Very nice NEW facility! Staff is all very friendly...the only thing I dont much care for are the vacuum heads...they work well just not my favorite design

Easy in and out for a car wash. Individual wash prices are a little high. The value is when you opt for the monthly wash package. First 2 months are half price. Im in there nearly everyday to wash the my car and the line moves really fast.

They have anything you need! Any brand or style! And they have a foolproof sales method . Best service departments around

Great Buying experience. Purchases 2 vehicles in 3 months. Exceptional dealer. Must visit. Ask for Vince in Sales at Ford Dealer. Tell him Rich sent you. Lol...

Great service very knowledgeable

The people in the service department are absolutely awesome. They found a problem with my vehicle fixed it didnt even know that problem existed no charge

Service excellent. No complaints at all

Simply love the Classic Mazda Service Desk crew (Tom, Jeff, Jon & Kim). Honest, efficient & friendly; what more can you ask for from anyone selling you anything!

Fantastic establishment for purchasing a vehicle. Staff is knowledgeable an gracious in all respects.

I have bought 4 trucks from here, never had any issues. Go see Matt Vest, he will take care of you!

Amazing people we worked with Ricky and Chris. Everyone should come here, they will work with you and work so hard to get you what you want.

Ron and his guy Joel Gazella were amazing and did a lot to help me get to a deal I was comfortable with.

Clean shop and helpful Service staff

Great service times and go out of their way to help the customer

Great place to buy a car and get service.

Just had one of the worst car buying experience I have ever had. Salesman was inexperienced car had noises it took a loner car and 4 days to get rear brake rotors replaced. Ill be addressing the noises cam phaser.

A auto shop for quick services

Nice place.. Great people

Alot of different manufacturers to choose from

Nice service department. Greg was excellent

Easy peasy once I found a salesman I had a connection with

Eric Arms is the best sales guy. He should be promoted.

Great customer service.

In and out before you know it

Showed them a warranty issue on my 1 year old car and they said well get the parts on order and call you when they arrive.What else can you ask for?

Barely got in the place before being told the car we were told was available online and by phone and was ready for us to come see, was pulled by another salesperson and another customer had already put a deposit on!We arrived barely an hour after the phone conversation with our salesperson.CLASSIC bait and switch! They live up to their name.

Very friendly. Were not careful about masks covering nose and mouth. Did deal a little bit. But could have done more.

Phil was the best salesperson I have dealt with! My stepdaughter purchased a beautiful vehicle and Phil was very knowledgeable about setting things up!

Your employee Aaron was so unprofessional and rude. I came in a for a detailing and he consistently did not listen to my requests and was very rude. Do not come here especially if your detailer is Aaron!

Very good customer service. My bill was 3x what I expected, though! 😳

Friendly service. Love my new Rav4!

Great customer service from everyone today.

They kept their ward and l like when people are honest.

I found my entire experience to be as professional and friendly as I have ever experienced at an auto dealership. I could not be more pleased!!! Awesome

The worst customer services I brought my 1978 transam to Classis accident repair center for painting dent on front bumper. They charged me $1000 for it. When I asked them for touch up they could not provided for me. When I asked them for a code for touch up they send me to chevy parts. I when to chevy parts they could not pull it because age of car. Then they told me that they had a contractor brought in to fix my car and that is the reason they dont have it and they couldnt tell me who is contractor. I will never go back to them.

Aubrey and Jim K helped me find the perfect vehicle without any stress. Easy Peasy.

Dropped the truck off to be repaired

Very attentive and personable people. Curtis Campbell was so helpful. He went above and beyond my expectations. I am disabled and he accommodated me at every opportunity. I greatly appreciated this. I received a great deal. I came here after going to 6 other dealerships. They won hands down!

Very Big Organization with people I have known for years . Nice to go to a car dealership that has many different brands of vehicles, plus the workers stay with the dealership salesman, mechanics, parts and service which means they actually care about customer service. Its a place where workers are knowledgeable, friendly, and definitely have pride in the job they do!!Have personally purchased a number of vehicles over the years and never had any issues awesome job Classic Auto Group!!!

Call a head to see if they had the part. Needed VIN# for proper ID. Part was available after ordering. Reasonable price.

Great, Great by far the greatest experience buying a car ever. Thanks Don

They are working on my 02 Ford Explorer and have given me a free loaner. Great customer service and better than any other dealership that I ever dealt with in the past.

Andrew was great! Got us Lincoln we wanted and made the process go very smoothly...

Ford lost my business. You dont just ignore the fact I had a discount plan through Ford and allow me to just walk away. As much as I wanted that SUV I wasnt going to be looked at like I didnt know what I deserved. Sorry guys you lose

To be honest, I was not impressed. My wife made an appointment two days in advance for a oil change and I waited for almost two hours for the car to be done. I get being busy, and would have accepted this wait time if I had not make an appointment. Waiting two hours for an oil change just seems a little excessive to me. I have a Toyota and go there for oil changes and have never waited this long.

Have dealt with this dealership for years. Very honest. Service dept is awesome. Highly recommend.

Great service, friendly staff, and clean waiting room.

When my time comes for car shopping, I do my online research, then head for the 615-Tyler campuses where I can compare in one afternoon, models from as many as 9 different makers, on one block. Then head to 91 for the BMW-MINI-LEXUS campuses. Great consistent sales staff, knowledgeable and friendly, without heavy handed pitches and sharking of me in the lots. Sometimes I like to be left alone, right? Post-sales, great support and perks, especially high end cars. Love the Lexus waiting area.

Great place to buy a car. Very smooth transaction. There was only one minor thing that irritated me and that was the sales person told us one down payment and then when we were doing the paperwork it was $ 100 more.

Bought a Lincoln and so far have been quite satisfied. Keeping our fingers crossed when we need warranty service!

Ill give a Dealership no more stars,as theyre know for beating customers only every sell,if you count your money n realize what they do to you...

Great service department!! Did a great job on my truck.

I have purchased several cars over the years from Classic. I cant recommend their service department enough. Their service bays are clean. Everyone is professional. And you are treated fairly.

Great place. I got one of the best deals on my Toyota ever and when its time to upgrade I will be back.

Professional and courteous service.

Family Atmosphere.

The best to buy a car estate help

Matt and his team at Classic Lexis were great to work with. They made it possible for me to own my first Lexus! Friendly and reasonable.

Stood in the service department waiting for someone to acknowledge me. I was very patient and waited to be assisted. The clerk gets off of the phone and says whos next? I said I am. She then ignores me and ask a white guy who literally just walked in the door if he was next. I said again Im next. She then proceeds to ignore me and ask the guy again if he was next. He shakes his head and says no. She looks at me and I said I told you I was next and Ive been standing here. She then states that she goes by the cars that come in first. She asked me if the Rav 4 was mines and I said yes. I believe she was racist and I wont go back there again. You dont blatantly ignore someone and thats what she did to me.

Employees in service department are very courteous.

Excellent staff all the way around. Very very easy to work with thanks Jim Brown and your entire Toyota staff

Returned Corolla, purchased Rav4. Excellent service as usual. #7 vehicle through Classic network. Try for yourself. Ram, Ford, Toyota, Mazda are the brands I have purchased or leased. Service has been very good also.

Though polite & friendly, they are not honest. They insisted they had changed my oil when my husband could tell it had not been changed, perhaps only added to. I took it back because when I took it there for The recall on the airbag, we asked them to change the oil as well. The sticker wasnt changed, nor was the warning light reset. The customer serviceman showed me the oil was full, but amber-colored and told me that was clean. At home my husband showed me clean oil is clear. I was taken advantage of for my ignorance. Not reputable.

Nice service dept staff.

I couldnt be happier with the buying or service experience at Classic Mazda. They are also being very generous with their offers for healthcare workers.

Definitely a game changer when buying a new vehicle. Simple, quick service, in and out fairly quickly. Plus save alot on great vehicles.

Love Classic Cadillac! Everyone is great! I drive from Avon Lake to Mentor because of their service!

I don’t support the Classic Auto Group I’ve personally never had any luck dealing with them and as a customer in the area they’ve lost me. I now skip over Classic when looking for a vehicle and go elsewhere there are better dealerships out there.

I shouldnt even give the Mini Classic any stars We were there a few years ago and left due to terrible customer service. We went to Audi and bought a convertible there. My husband and I went Monday to look at a convertible. Again terrible customer service. We got in a car and someone finally came over and my husband said were just checking for size. He left and never came back. Now we will go to Columbus and shop there.

Best experience I ever had buying car Mark,Tim,Jeremy excellent people at Cadillac, to work with keep up the great work thank you.

The Best Service Department Anywhere!!

I live in Erie Pennsylvania and I have been dealing with classic car group for my last four cars I have bought Cadillac Lincoln and Lexus and now a genesis G 80. I just Leased a G80 from John Rancourt at the Genesis store and I must say that he is one of the easiest going nicest people that I have dealt with within the classic car group . That being said I have never been disappointed with anybody within the classic car group. John spent a ton of time with me and he explained every detail about the G80. Thank you John and thank you classic car group

Great service department. Completed repair as quoted and received a 2 year warranty on parts and labor. They are easy to work with. Great staff.

Always use my mazda dealer for all services. Tom and Jonathan are excellent checking you in and out. Always pleased with service. Highly recommend!

Helpful, courteous staff. Nice waiting area off the service department with complementary chilled water and fruit while you wait. Nice clean restrooms. Service coupons online. What more could you ask for?

We have been so pleased with classic! So glad we went with classic Toyota. We almost went with metro to save a few bucks but classic was able to compete with them and the customer service has been such a blessing . Cant say enough good things about about everyone we have interacted with they have all been very family friendly and considerate. Even when we had service done we got to use a Sienna while our 4runner was worked on. Our 4year old thought the siennas automatic doors and pull shades were like magic lol she wants me to get rid of my Accord and get a Sienna, and my husband agrees with her, we will see. :DThanks again Brittany Valesquez and Dave Alicea

Have bought 3 cars, my girlfriend 2, everyone of them had serious issues. My girlfriend leased with a set buy out at the end and they illegally tried to add money on to profit.I went up today to look at cars, over priced, low ball insult you on your trade in and want top dollar for their used vehicles. After 6 cars, many problems, they have lost my business for good.

Leased my truck from here 2.5 years ago. Service is excellent

I have the personal pleasure of knowing the man who owned and started the Classic Auto Group, as he helped me purchase my first vehicle from one of his dealerships. His son has taken the reins gracefully and is as cordial and kind as his father. I have purchased three vehicles in total from them and I will be returning for my next vehicle purchase one day.

Great place! They get you in and out as quickly as possible. Comfortable waiting area. Quality dealer service. I wouldnt take my RAV4 anywhere else.

Eric was really helpful and friendly . He got me a great deal on my trade in so I could get a new car

Helpful, kind staff willing to find the best deal possible!

If your looking for a great car this is the place. Sales people worked with us and we got a great deal. Will be back again..

Overall I am happy with my experience on my used car purchase. I have been a customer of the parts department for 20 years.

Everything went extremely well. I was greeted by Jonathan and he handled everything from start to finish. He offered me a car to drive whicb was awesome and due to the length of time my car was there i was given daily updates. Problem fixed and great custo.er service

Great Service! Fast and friendly. Good people work there. Highly recommended.

Great dealer, customer first no matter what store you visit. Highly recommend for all your car needs!

Need a vehicle, Jon Black will give you prompt,courteous and a honest sale. Recommended for new and used.

Great service

I have to say at first I was disappointed because I had multiple problems in a short period of time with a used car after I purchased it and I signed as is. I then was going to have to pay for another radiator hose but to my surprise when I got there the manager took care of the issue at no cost to me. They even sent a tow truck to my house as a precaution since I had fluid leaking. I know cars are unreliable but they really did do whatever they could to help me out the best they could . Thank you Classic Cheverolet!